The Role of Health Information Technology in Implementing Disease Management Programs

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The Role of Health Information Technology in Implementing Disease Management Programs Donald F. Wilson, MD Medical Director Quality Insights of Pennsylvania May 11, 2006

Statewide Combined Topic Average (CTA) Calculations Claims Results (FFS) Indicator Baseline 4/1999-12/2002 Interim 1 7/2000-6/2002 Interim 2 10/2000-9/2002 Interim 3 1/2001-12/2002 Interim 4 4/1/02-3/31/03 Interim 5 7/1/2001-6/30/2003 Interim 6 10/1/2001-9/30/2003 Interim 7 1/1/2002-12/31/2003 Remeasure 4/1/2002-3/31/2004 Breast Cancer 59.7% 59.4% 60.0% 60.6% 60.4% 59.5% 59.2% 59.8% 59.6% Biennial Eye Exam 70.9% 70.3% 70.3% 70.6% 70.4% 70.1% 70.0% 69.7% 69.2% Biennial Lipid Profile 79.0% 83.1% 83.9% 84.8% 85.2% 85.5% 85.8% 86.1% 86.1% Annual Hemoglobin A1c 79.7% 81.7% 82.4% 83.4% 83.6% 83.8% 83.9% 84.3% 84.3%

Why are we doing so poorly? The IOM Quality Chasm report says: The current care systems cannot do the job. Trying harder will not work.

Usual Chronic Illness Care Oriented to acute illness Focus on symptoms and lab results Patient s role in management not emphasized Care dependent on provider s memory and time Interaction often not productive, and frustrating for both patient and doctor

How would I recognize a productive interaction? Informed, Activated Patient Productive Interactions Prepared Practice Team Patient needs are met Assessment Tailored clinical management Collaborative goals, problem-solving, and plan Sustained follow-up and continuity

Chronic Care Model Community Resources and Policies Self- Management Support Delivery System Design Health System Health Care Organization Decision Support Clinical Information Systems Informed, Activated Patient Productive Interactions Prepared, Proactive Practice Team Improved Outcomes

Clinical Information System: Registry A database of clinically useful and timely information on all patients, provides reminders, embedded decision support, care tracking and facilitates care planning for individuals or populations Allows for performance monitoring of practice team and care system

Fostering Rapid Advances in Care The IOM report called for significant reforms in the practice of medicine,. HHS should lead demonstration projects to stimulate innovation in the adoption of IT systems in health care. November 19, 2002

8th Scope of Work DOQ-IT Objectives Foster the implementation of EHR systems in small-to-medium sized physician offices Assist offices in workflow re-design and quality improvement training Implement care management and patient selfmanagement processes Performance feedback to help physicians identify potential areas for improvement

National Collaboration & Partnerships AAFP, Center for Health Info. Tech., QI Leadership American Medical Association(AMA) Physician Consortium for Practice Improvement National Diabetes Quality Improvement Alliance National Committee for Quality Assurance (NCQA) Pacific Business Group on Health American College of Physicians

Measurement Strategy Practice agrees to collect data using CMS / vendor specifications. QIO provides assistance in migration to EHR and data capture. Create monthly reporting process to monitor practice progress. QIO provides assistance in transmission of data to National Data Repository for Self Evaluation, Public Reporting and Pay for Performance Initiatives

Installing an EHR

Physician Office Quality Measures Coronary Artery Disease (CAD) Antiplatelet Therapy Drug Therapy for Lowering LDL Cholesterol Beta-Blocker Therapy-Prior MI Blood Pressure Lipid Profile LDL Cholesterol Level ACE Inhibitor Therapy

Physician Office Quality Measures Diabetes Mellitus (DM) HbA1c Management HbA1c Management Control Blood Pressure Management Eye Exam Lipid Measurement LDL Cholesterol Level Urine Protein Testing Foot Exam

Physician Office Quality Measures Heart Failure (HF) Left Ventricular Function (LVF) Assessment Left Ventricular Function (LVF) Testing Weight Measurement Blood Pressure Screening Patient Education Beta-Blocker Therapy ACE Inhibitor Therapy Warfarin Therapy for Patients with Atrial Fibrillation

Physician Office Quality Measures Hypertension (HTN) Blood Pressure Screening Plan of Care Blood Pressure Control

Physician Office Quality Measures Preventive Care (PC) Blood Pressure Measurement Colorectal Cancer Screening Influenza Vaccination Pneumonia Vaccination Lipid Measurement LDL Cholesterol Level Tobacco Use Tobacco Cessation Breast Cancer Screening

PVRP

Wilson s Hypothesis HIT+ P4P = DM