Annual Update on the HRSA UDS Sealants Measure

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Annual Update on the HRSA UDS Sealants Measure Vy Nguyen, DDS, MPH Dental Officer, Office of Quality Improvement Bureau Primary Health Care, HRSA Irene V. Hilton, DDS, MPH NNOHA Dental Consultant Ramona English, DMD Chief Dental Officer, Petaluma Health Center The NNOHA Conference November 14, 2017

Objectives Review national and state level results for the 2016 HRSA UDS dental sealants measure Recognize how your health center can improve the accuracy of the denominator for the UDS sealant measure Describe strategies for improving on UDS Sealants Measure outcomes Learn the strategies one health center has developed to increase it's UDS Sealants Measure percentage

UDS Dental Sealants Measure NNOHA Annual Conference November 14, 2017 Vy Nguyen, DDS, MPH Dental Officer, Office of Quality Improvement Bureau of Primary Health Care (BPHC) Health Resources and Services Administration (HRSA)

Bureau of Primary Health Care: Strategic Goals Increase Access to Primary Health Care Advance Health Center Quality and Impact Optimize Bureau of Primary Health Care Operations Mission: Improve the health of the nation s underserved communities and vulnerable populations by assuring access to comprehensive, culturally competent, quality primary health care services 4

Oral Health Services In 2016, nearly 1,400 HRSA-funded health centers: Provided 14.4 million dental visits Served 5.6 million dental patients 16 14 12 10 8 6 4 2 0 Health Center Dental Patients and Visits from 2010-2016 # of Patients # of Visits Oral Health Integration: In 2016, 91.1% of health centers provide preventive dental services either directly or via contract 4,474 dentists (FTE) and 2,200 dental hygienists (FTE) work at health centers Clinical Quality Improvement: Dental sealants on 6-9 year old children at elevated caries risk increased from 42.5% in 2015 to 48.7% in 2016 Training/Technical Assistance National Network for Oral Health Access (NNOHA) National Cooperative Agreement 5

2016 UDS Clinical Quality Measures Child/Adolescent BMI & Follow-up Adult BMI & Follow-up Childhood Immunization Tobacco Screening & Cessation Asthma & Meds Ischemic Vascular Disease: Therapy Colorectal Screening Cervical Screening Coronary Artery Disease: Lipid Therapy Early Entry into Prenatal Care Low Birth Weight Hypertension Control Uncontrolled Diabetes Depression Screening HIV Linkage to Care Dental Sealants 4

Dental Sealants Measure and Other National Programs Crosswalk of the UDS dental sealants measure and other national programs 7

UDS Dental Sealants Measure Dental sealants measure introduced to the UDS in 2015 to capture the percentage of children, age 6-9 years of age, at moderate to high caries risk, who received a dental sealant on a first permanent molar during the measurement period. Numerator Children who received a sealant on a permanent first molar tooth during the measurement period. Denominator (Universe) Source: 2017 UDS Manual Children 6 though 9 years of age who had a dental visit in the measurement period who had an oral assessment or comprehensive or periodic oral evaluation and are at moderate or high risk for caries in the measurement period. 8

2016 UDS Dental Sealants Measure 60 50 40 30 20 Dental Sealants Measure, % 48.7 42.4 25.5 HP2020 Goal 28.1 Numerator 134,294 Denominator 275,690 % 48.7% 10 0 HP2020 Baseline UDS 2015 UDS 2016 Total # of Health Centers in UDS 2015: 1375 Total # of Health Centers in UDS 2016: 1367 9

2016 UDS Dental Sealants Measure by State State Average % VI AS PW MH FM 10

Dental Sealants Measure for UDS 2017 2017 UDS Manual Specification Guidance: The intent is to measure whether a child received a sealant on at least one of the four permanent first molars Elevated risk is a finding at the patient-level, not a populationbased factor such as low socio-economic status. Look for tooth level data for sealant placement. Capture sealant application within buccal pits on a first permanent molar in the numerator. 11

Dental Sealants Measure for UDS 2017 2017 UDS Manual UDS Reporting Consideration: Include dental visits with the health center or with another dental provider who saw patients through a paid referral. Although draft e-cqm (CMS277v0) reflects age 5 to 9 years of age, use age 6 through 9 as measure steward intended. Health centers providing dental services directly on site or through paid referral under contract must report dental patients age 6 through 9 who are at elevated risk for caries in the universe count. Document the specific tooth a sealant was placed on. 12

Dental Sealants Measure for UDS 2017 Improvement for the measure: Integrate into clinical workflows, protocols, and processes Leverage EDRs/EHRs and work with EDR/EHR vendors Engaging in learning opportunities through NCA, PCA, and HCCN support 13

UDS Modernization Project UDS Submission Process Goal: To streamline reporting burden by automating data submission Scan current health center reporting processes and challenges Develop potential solutions Prototype new capabilities and pilot with health centers Share findings and implementation plan Implement business process and governance improvements UDS Content Goal: To ensure UDS reflects improvements in patient-centered care and an evolving primary care setting Identify data elements to streamline, add or update Conduct an impact analysis and pilot Share findings and implementation plan 14

Thank You! Vy Nguyen, DDS, MPH Dental Officer, Office of Quality Improvement Bureau of Primary Health Care (BPHC) Health Resources and Services Administration (HRSA) vnguyen@hrsa.gov (301) 827-9045 www.bphc.hrsa.gov @HRSAgov facebook.com/hhs.hrsa 15

Computing & Improving the UDS Sealants Measure Irene V. Hilton, DDS, MPH NNOHA Dental Consultant Staff Dentist, San Francisco Department of Public Health irene@nnoha.org

Life Cycle of a Molar Simonsen. New materials on the horizon. Journal of the American Dental Association 1991; 122(8):25-31.

2008 & 2016 JADA Guidelines 1. Sealants prevent cavities in permanent & primary molars 2. Sealants can prevent the progression of early non-cavitated carious lesions 3. Resin or glass ionomer

Why Dentists Don t Place Sealants Forget to treatment plan Low confidence in longevity, materials, techniques Non-belief in placing sealants over incipient decayparadigm change (placing PRRs instead)

Calculating the HRSA UDS Sealant Measure Diptee Ojha, PhD, MBA ojhad@ada.org Krishna Aravamudhan, BDS, MS aravamudhank@ada.org Jill Boylston Herndon, PhD jill.herndon@keyanalyticsconsulting.com 2015 Dental Quality Alliance

Measure Overview: Sealants 6-9 Years NUM: How many received a sealant on a permanent first molar in the reporting year % DEN: Of dental patients, aged 6-9 years at elevated caries risk, of record in the practice in the reporting year, who needed a sealant in a permanent first molar = Denominator Exclusions (subtract from denominator): All four molars are not candidates for sealants. 2015 Dental Quality Alliance

Without an EDR vendor solution you cannot compute the measure by pushing the button 1. Chart audit method 2. Compute electronically with work-around If you have vendor solution, the following functions are happening in the background

What if we don t have an Electronic Dental Record system? https://bphc.hrsa.gov/ datareporting/reportin g/2017udsreportingma nual.pdf Pg. 178- Sampling Methodology for Manual Chart Reviews 70 charts

Visit Your EDR Vendor @ NNOHA Dentrix Enterprise ECW MediaDent QSI

Breaking Down the Denominator Criteria: Overview DEN: Dental patients, aged 6-9 years at elevated caries risk, of record in the practice in the reporting year who needed a sealant in a permanent first molar 6-9 years For CY 2017 UDS reporting: date of birth between January 1, 2008 December 31, 2010 of record in the practice elevated caries risk had an oral assessment (CDT D0191) OR a comprehensive or periodic oral evaluation visit (CDT D0120, D0145, D0150, or D0180) at moderate to high caries risk (CDT D0602 or D0603) based on caries risk assessment 2015 Dental Quality Alliance

Count/list of all 6-9 y/o seen in dental clinic for an exam/assessment (CDT codes 0150, 0120, 0191, 0145, 0180) in 2017 HC registration and/or billing system. Do not need EDR Also first step of random chart audit method

Breaking Down the Denominator Criteria: Overview DEN: Dental patients, aged 6-9 years at elevated caries risk, of record in the practice in the reporting year who needed a sealant in a permanent first molar 6-9 years of record in the practice elevated caries risk For CY 2017 UDS reporting: date of birth between January 1, 2008 December 31, 2010 had an oral assessment (CDT D0191) OR a comprehensive or periodic oral evaluation visit (CDT D0120, D0145, D0150, or D0180) at moderate to high caries risk (CDT D0602 or D0603) based on caries risk assessment

Documenting CRA Electronically

Documenting CRA Paper Encounter Form Add the 3 CDT codes D601, D602, D603 to your encounter form Assign fee $0 Check off with 0150, 0120, 0191, 0145, 0180

Denominator Exclusions Exclusions: Children who otherwise meet the denominator criteria are subtracted from the denominator if all four of the permanent first molars are non-sealable in the measurement period. A non-sealable tooth: unerupted missing already sealed has restoration (filled) fractured active caries/decay None of the four permanent first molars have erupted: exclusion. All four permanent first molars have been sealed: exclusion. 2015 Dental Quality Alliance

1. Have vendor upgrade/solution- no problem 2. Used a SMART/dummy code for exclusions all year- run query for the code 3. Chart auditing review exam charting for teeth #3, 14, 19, 30 4. Forget about exclusions- % will be lower than it really is because your denominator is bigger

Numerator Criteria NUM: Children in the denominator who received a sealant on a permanent first molar What counts: Any sealant placed on a permanent first molar during the reporting period regardless of whether it was placed before, on the same day as, or after the oral assessment/evaluation Sealants placed regardless of whether it was at the health center being measured or elsewhere as long as it is documented Must be placed during reporting period 2015 Dental Quality Alliance

Number of children in denominator that had a sealant placed (CDT D1351)

Do we include children in school-based prevention only programs? Yes. Children who are health center dental patients and have sealants placed as part of an in-scope school-based dental program are counted in the UDS dental sealant measure.

We contract for dental care- do we have to report? Yes. Children who are health center dental patients through contracting and have sealants placed as part of an in-scope dental program are counted in the UDS dental sealant measure.

Resources HRSA UDS Sealants Measure FAQ http://www.nnoha.org/resources/hrsa-sealant-measurefaqs-updated-4-2017hrsa-uds-sealant-measure-faq/ Webinar: HRSA UDS Sealants Measure Update Friday January 5 th, 2018 9amPST/10amMST/11amCST/noonEST

Top 10 Ways to Increase Your UDS Sealants Measure Percentage

#10 Increase patient demand for sealants #9 Increase treatment planning of sealants #8 Decrease time with rapid cure light #7 Decrease time with optimal materials #6 RDH place sealants

#5 RDA place sealants where allowed #4 Patient flow charts for sealants #3 Sealant placement > routine restorative #2 Sealant only schedules/columns

#1 Same Day Sealants Prioritize application of sealants over prophy visit if/when applicable Flag potential sealants patients during daily huddles Place Ready to go sealant set-up in each room Consider ability to add sealant placement to any visit type if rooms & support staff available Add 10-minutes to schedule for exam/prophy visits to make time to complete needed sealant(s)

A clinic s story

Two main sites: Petaluma and Rohnert Park Family medicine, behavioral health, women s health, dental health, wellness, chiropractic, school based programs 35,000 health center patients Dental started in 2005, expanded in 2011 and again in 2015 Across sites 24 dental operatories 8 FTE General dentists 1FTE Pediatric dentist

2015: 32.1% 2016: 81% Data collection method: EDR reporting No exclusions in 2015 5 other local clinics: 2 chart audits, 2 reports with no exclusions, 1 report with manual exclusion 100 Sealants (6-9 years) 80 per cent 60 40 20 0 Jan-16 Apr-16 Jul-16 Oct-16 Jan-17 Apr-17 Jul-17 Oct-17 Jan-18 Apr-18 Jul-18 Oct-18

Exclusion criteria - non-sealable molars: decayed, filled, already sealed, un-erupted or missing Exclusion solution- administrative code How about the age calculation? How about exams done at the end of one year and sealants done the following year?

Useful tools: Model for improvement Aims, Measures, and Changes PDSAs: Test, Implement, Spread

PDSAs on using the Sealant exclusion code data collection Age calculation by staff was a barrier Clarification regarding charting molars Driver What driver is addressed by this change? Select from the dropdown list. Phase of Improvement Is this change designed to develop, test, implement or spread a standard process? What specific change do you plan to test? What question are you trying to answer? Plan Do Study Act What is your prediction? What do you think will happen and what data will you gather to assess results? Date test was done Were you able to test the change? Note any barriers or surprises. What happened? Do you have data to review (qualitative or quantitative)? What did you learn? What will you do next? Refine and test again? Abandon? Move to implementation or spread?

The Caries Risk Assessment (CRA) Workflow Form/Documentation CRA codes D0602 and D0603 PDSA based CRA changes Staff training Included a CRA question in the clinical note template Combined CRA questions with MI and SMG Revised workflow and discussed in huddles Monthly CRA reports discussed at staff meetings CRA included in clinical competencies, onboarding, job descriptions

CRA data: 100 Caries Risk Assessment Documentation (<21 years) 80 per cent 60 40 20 0 Jan-16 Apr-16 Jul-16 Oct-16 Jan-17 Apr-17 Jul-17 Oct-17 Jan-18 Apr-18 Jul-18 Oct-18

Sealants Do we believe? Are we treatment planning them? How are they prioritized? Are they being scheduled? Are the patients showing for their appointment?

Sealant schedule Are we maintaining access? Are we providing timely continuing care? Are patients getting through the phones? Are we increasing access when patients are available? What are the no show reasons? Changes more PDSAs Two additional scheduling templates Sealant RDA column Sealant day Sealant providers

Staffing ratios and staff allocation 2-2.5 RDAs per dentist 3 chairs per dentist Sealant certified RDAs Sealant protocol efficiency Sealant supplies kit in each operatory Improved isolation system Product testing for speed and quality Consent on file

Back to chart audits and reliability testing Was the CRA done and documented? Who did not receive sealants? More huddles focused on sealants Go see Staff meetings 100 Sealants (6-9 years) 80 per cent 60 40 20 0 Jan-16 Apr-16 Jul-16 Oct-16 Jan-17 Apr-17 Jul-17 Oct-17 Jan-18 Apr-18 Jul-18 Oct-18

Swim lane diagram: Same Day Sealants Workflow with CRA and MI

Data after implementing same day sealants 100 Sealants (6-9 years) 80 per cent 60 40 20 0 Jan-16 Apr-16 Jul-16 Oct-16 Jan-17 Apr-17 Jul-17 Oct-17 Jan-18 Apr-18 Jul-18 Oct-18

Documentation Clarity on who owns the process Per diem providers Other things to consider Staff buy in: storyboards, huddles, champions New employee training Staff competencies Performance evaluations Reduce window internally on the sealant measure to 90 days Run monthly data

Plan for sustainability: align QI measures with strategic goals and report monthly to the board teams have time and resources to improve dashboard reports on standing staff meeting agenda storyboard in prominent place empower and use ideas from front line staff run reliability tests

THANK YOU! Ramona English, DMD, CDO ramonae@phealthcenter.org

In conclusion Don t let difficulty in computing the measure distract you from the purpose! Pit and fissure sealants are one of our most important interventions in helping the high risk children we serve We assure a healthy future by sealing all pits and fissures!

Thank you! Questions?