Hall of Fame or Shame? Human Abilities: Vision & Cognition. Hall of Shame! Hall of Fame or Shame? Hall of Shame! Outline

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Hall of Fame or Shame? Human Abilities: Vision & Cognition Prof. James A. Landay University of Washington CSE 440 Winter 2012 2 Hall of Shame! Hall of Fame or Shame? Error Messages Where is error? What s wrong with it? Parse it & fix it yourself! 3 CSE 440 Winter 2012 4 Hall of Shame! Design based on a top retailer s site In study, user could not get by this screen, why? Color deficiency can t distinguish between red & green How to fix? redundant cues CSE 440 Winter 2012 5 Outline Review Human visual system Guidelines for design Models of human performance (MHP) Memory 7 1

Why Study Color? Visible Spectrum 1) Color can be a powerful tool to improve user interfaces by communicating key information 2) Inappropriate use of color can severely reduce the performance of systems we build 8 9 Human Visual System Retina Retina covered with light-sensitive Light passes through lens Focussed on retina receptors? rods primarily for night vision & perceiving movement sensitive to broad spectrum of light can t discriminate between colors sense intensity or shades of gray cones used to sense color 10 11 Retina Color Perception via Cones Center of retina has most of the cones allows for high acuity of objects focused at center Edge of retina is dominated by rods allows detecting motion of threats in periphery Photopigments used to sense color 3 types: blue, green, red (really yellow) each sensitive to different band of spectrum ratio of neural activity of the 3 color other colors are perceived by combining stimulation 12 13 2

Color Sensitivity Color Sensitivity Really yellow Really yellow not as sensitive to blue from: http://www.cs.gsu.edu/classes/hypgraph/color/coloreff.htm lots of overlap from http://insight.med.utah.edu/webvision/index.html 14 15 Distribution of Photopigments Not distributed evenly mainly reds (64%) & very few blues (4%)? insensitivity to short wavelengths (blue) No blue cones in retina center (high acuity)? disappearance of small blue objects you fixate on As we age lens yellows & absorbs shorter wavelengths? sensitivity to blue is even more reduced Implication don t rely on blue for text or small objects! Color Sensitivity & Image Detection Most sensitive to the center of the spectrum blues & reds must be brighter than greens & yellows Brightness determined mainly by R+G Shapes detected by finding edges we use brightness & color differences Implication hard to deal w/ blue edges & shapes 16 17 Focus Different wavelengths of light focused at different distances behind eye s lens need for constant refocusing? causes fatigue be careful about color combinations Pure (saturated) colors require more focusing then less pure (desaturated) don t use saturated colors in UIs unless you really need something to stand out (stop sign) Color Deficiency (AKA color blindness ) Trouble discriminating colors besets about 9% of population Two main types different photopigment response most common reduces capability to discern small color diffs red-green deficiency is best known lack of either green or red photopigment can t discriminate colors dependent on R & G 18 19 3

Color Guidelines Avoid simultaneous display of highly saturated, spectrally extreme colors e.g., no cyans/blues at the same time as reds, why? refocusing! desaturated combinations are better pastels Using the Hue Circle Pick non-adjacent colors opponent colors go well together (red & green) or (yellow & blue) 20 21 Color Guidelines (cont.) Size of detectable changes in color varies hard to detect changes in reds, purples, & greens easier to detect changes in yellows & blue-greens older users need higher brightness levels Hard to focus on edges created by only color use both brightness & color differences Avoid red & green in the periphery (no RG cones) Avoid pure blue for text, lines, & small shapes also avoid adjacent colors that differ only in blue Avoid single-color distinctions mixtures of colors should differ in 2 or 3 colors helps color-deficient observers Why Model Human Performance? To test understanding To predict influence of new technology 22 23 The Model Human Processor Developed by Card, Moran, & Newell ( 83) based on empirical data Eyes Ears sensory buffers Visual Image Store Perceptual Processor Long-term Memory Working Memory Auditory Image Store Motor Processor Cognitive Processor MHP Basics Sometimes serial, sometimes parallel serial in action & parallel in recognition pressing key in response to light driving, reading signs, & hearing at once Parameters processors have cycle time (T) ~ 100-200 ms memories have capacity, decay time, & type Fingers, etc. 24 25 4

What is missing from MHP? Haptic memory for touch Moving from sensory memory to WM attention filters stimuli & passes to WM Moving from WM to LTM elaboration Memory Working memory (short term) small capacity (7 ± 2 chunks ) 6174591765 vs. (617) 459-1765 DECIBMGMC vs. DEC IBM GMC rapid access (~ 70ms) & decay (~200 ms) pass to LTM after a few seconds of continued storage Long-term memory huge (if not unlimited ) slower access time (~100 ms) w/ little decay 26 27 MHP Principles of Operation Recognize-Act Cycle of the CP on each cycle contents in WM initiate actions associatively linked to them in LTM actions modify the contents of WM Discrimination Principle retrieval is determined by candidates that exist in memory relative to retrieval cues interference by strongly activated chunks E X P E R I M E N T CSE 440 Winter 2012 28 User Interface Design, Prototyping, and Evaluation 29 Principles of Operation (cont.) Fitts Law moving hand is a series of microcorrections correction takes T p + T c + T m = 240 msec time T pos to move the hand to target size S which is distance D away is given by: T pos = a + b log 2 (D/S + 1) summary time to move the hand depends only on the relative precision required Fitts Law Example Pop-up Linear Menu Today Sunday Monday Tuesday Wednesday Thursday Friday Saturday Pop-up Pie Menu Which will be faster on average? pie menu (bigger targets & less distance) 30 31 5

Pie Menus in Use Today Perception The Sims Rainbow 6 Maya Stimuli that occur within one PP cycle fuse into a single concept frame rate needed for movies to look real? time for 1 frame < Tp (100 msec) 10 frame/sec. Perceptual causality two distinct stimuli can fuse if the first event appears to cause the other events must occur in the same cycle 32 33 Perceptual Causality Simple Experiment How soon must red ball move after cue ball collides with it? must move in < Tp (100 msec) Volunteer Start saying colors you see in list of words when slide comes up as fast as you can Say done when finished Everyone else time it 34 35 Simple Experiment Paper Home Back Schedule Page Change Do it again Say done when finished 36 37 6

Yellow White Black Blue Red Green Memory Interference two strong cues in working memory link to different chunks in long term memory Why learn about memory? know what s behind many HCI techniques helps you understand what users will get aging population of users 38 39 Stage Theory Design UIs for Recognition over Recall Working memory is small & temporary Maintenance rehearsal rote repetition not enough to learn information well Chunking / elaboration moves to LTM remember by organizing & relating to already learned items Sensory Image Store decay Working Memory chunking / decay, elaboration displacement maintenance rehearsal Long Term Memory decay? interference? Recall info reproduced from memory e.g., command name & semantics Recognition presentation of info provides knowledge that info has been seen before e.g., command in menu reminds you of semantics easier because of cues to retrieval cue is anything related to item or situation where learned e.g., giving hints, icons, labels, menu names, etc. 40 41 Human Abilities Summary Color can be helpful, but pay attention to how colors combine limitations of human perception people with color deficiency Model Human Processor perceptual, motor, cognitive processors + memory model allows us to make predictions e.g., perceive distinct events in same cycle as one Memory three types: sensor, WM, & LTM interference can make hard to access LTM cues in WM can make it easier to access LTM Key time to remember: 100 ms Further Reading Vision and Cognition Books The Psychology Of Human-Computer Interaction, by Card, Moran, & Newell, Erlbaum, 1983 Human-Computer Interaction, by Dix, Finlay, Abowd, and Beale, 1998. Perception, Irvin Rock, 1995. Articles Using Color Effectively (or Peacocks Can't Fly) by Lawrence J. Najjar, IBM TR52.0018, January, 1990, http://mime1.marc.gatech.edu/mime/papers/color TR.html 42 43 7

Next Time Midterm exam Closed book & closed notes UI Hall of Fame or Shame? Dialog box ask if you want to delete 44 CSE440 - Winter 2012 User Interface Design, Prototyping, and Evaluation 45 UI Hall of Shame! Dialog box ask if you want to delete Problems? use of color problematic Yes (green), No (red) R-G color deficiency cultural mismatch Western green good red bad Eastern & others differ CSE440 - Winter 2012 User Interface Design, Prototyping, and Evaluation 46 8