Collective Impact HEALTH SERVICES ADVISORY GROUP FSG

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Collective Impact HEALTH SERVICES ADVISORY GROUP FSG 1

Agenda 1 What is Collective Impact? 2 How has it changed lives? 3 What does it mean for hospital readmissions? FSG 2

There are several types of problems Simple Complicated Complex Baking a Cake Sending a Rocket to the Moon Raising a Child Hospitals treats problems as simple or complicated Source: Adapted from Getting to Maybe FSG 3

Traditional approaches do not solve complex problems Hospitals focus within their four walls Community organizations work separately and compete Corporations and government agencies are disconnected Isolated Impact Measurement of outcomes is not shared Funding processes assign responsibility to individual organizations The healthcare system is not a system FSG 4

Imagine a different approach all players working together to solve complex issues Collective Impact Understand that social problems and their solutions arise from interaction of many organizations within larger system Cross-sector alignment with government, nonprofit, philanthropic and corporate sectors as partners Organizations actively coordinating their action and sharing lessons learned All working toward the same goal and measuring the same things FSG 5

Collective Impact is the commitment of a group of important actors from different sectors to a common agenda for solving a specific social problem at scale. FSG 6

Collective impact gets results In Education o In five years Track K-readiness, 3 rd grade reading, HS graduation Steady improvement: 48 of 53 tracked student outcome indicators moving in right direction In Childhood Obesity o An average of a 1 lb. reduction in weight gain over 8 months for 8-year-olds In Juvenile Justice Reform o 45% fewer youth entering systems, no decline in public safety In Youth Substance Abuse Prevention o In eight years 46% reduction in binge drinking 44% reduction in smoking 28% reduction in marijuana use FSG 7

Collective Impact is being used to address many different health challenges Children s health (e.g., childhood asthma, obesity) Infant and maternal health (e.g., pre-term birth) Chronic disease (e.g., diabetes) Oral health Behavioral health (e.g., substance abuse, mental health) FSG 8

The five conditions of collective impact Common Agenda Shared Measurement Mutually Reinforcing Activities Continuous Communication Backbone Organizations FSG 9

Partners engage at multiple levels, with the backbone coordinating them all B A C K B O N E Notional CI Structure Steering Committee 1 2 3 W o r k i n g G r o u p s Partners & Community Members Key Roles Steering Committee Provide overall vision and leadership for the effort Working Groups Lead implementation including indicator selection and strategy setting Partners & Community Members Collaborate on indicator selection, strategy setting, and implementation Backbone Serve as a neutral, coordinating entity that convenes stakeholders and manages activities FSG 10 10

Agenda 1 What is Collective Impact? 2 How has it changed lives? 3 What does it mean for hospital readmissions? FSG 11

Using collective impact, the community of Staten Island came together to tackle substance abuse In 2011, Staten Island had the highest rates of opioid prescription abuse and poisoning death in NY Rates of unintentional opioid analgesic poisoning deaths by New York City neighborhood of residence, 2010-2011 One Staten Islander was dying every 5 days of an opioidrelated death Rate Range (per 100,000 residents) 0.3-2.9 3.0-6.7 6.8-12.8 Top 5 12

A steering committee of cross-sector community leaders came together to address the problem Tackling Youth Substance Abuse Steering Committee Members 13

Together these leaders adopted a shared goal and created working groups around core strategies The goal of the initiative is to help Staten Island youth make healthy choices and decrease their use of alcohol and prescription drugs Working groups: Social Norms The Continuum of Care Retail and Marketplace Availability of Drugs Policy and Advocacy 14

FSG 15

Staten Island was able to reverse an upward trend in substance abuse using collective impact Between 2011 and 2013, opioid overdose deaths in Staten Island decreased 32% among Staten Island residents, even as overdose deaths increased in NYC The release of the opioid overdose data was a wake-up call for the community. It mobilized partners from across the borough, city and state to collectively address the root causes of opioid addiction and overdose. It was the targeted and coordinated efforts of all of our partners that helped contribute to this decline. Adrienne Abbate, TYSA Director The New York City Health Department is now rolling out similar efforts across NYC Source: New Data Show Drop In Opioid Analgesic Overdose Deaths in Staten Island But Overall Drug Overdoses Increased In New York City, NYC Department of Health and Public Hygiene, http://www.nyc.gov/html/doh/html/pr2014/pr029-14.shtml 16

In over 30 years of working across New York, I ve never seen this kind of collaboration 17

Agenda 1 What is Collective Impact? 2 How has it changed lives? 3 What does it mean for hospital readmissions? FSG 18

Preventing hospital readmissions is a complex problem Simple Complicated Complex Discharging Patient Medication Reconciliation Preventing Readmission Hospital readmissions are complex because success relies on connections between multiple different actors FSG 19

Health Leads demonstrates how much coordination is required to support patients in the community FSG 20

Collective impact requires leaders to make several shifts in mindset Silver Bullet Silver Buckshot Develop Strategy Inhouse, Then Partner Co-create Strategy Control Overall Implementation Control Own Contribution & Rely On Others For Rest Claim Credit & Prove Attribution Give Credit & Show Contribution FSG 21

What does it take to begin URGENCY CHAMPION RESOURCES Source: Channeling Change: Making Collective Impact Work, 2012; FSG Interviews and Analysis FSG 22

FSG works on Collective Impact in three mutually reinforcing ways HANDS ON SUPPORT THOUGHT LEADERSHIP Juvenile justice in NY State Childhood obesity in Dallas Substance abuse on Staten Island Cradle to career in Kings County Pre-term birth in Fresno Diabetes prevention in the Rio Grande Valley Diabetes prevention in Minnesota LEARNING COMMUNITY FSG 23

A Free Online Community for Collective Impact Practitioners, Partners and Funders An Initiative of FSG and Aspen Institute Forum for Community Solutions 24 2014 FSG

Questions? FSG 25

Collective Impact Infrastructure Feel free to contact us! Mark Kramer Mark.Kramer@fsg.org Abigail Stevenson Abigail.Stevenson@fsg.org Additional Resources on Collective Impact Join the Collective Impact Forum: www.collectiveimpactforum.org Visit FSG s website: www.fsg.org/ourapproach/collectiveimpact