COLLEGE OF DENTURISTS OF BRITISH COLUMBIA

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COLLEGE OF DENTURISTS OF BRITISH COLUMBIA #101 309 Sixth Street New Westminster, B.C. V3L 3A7 Tel: 604-515-0533 or Fax: 604-515-0534 www.cd.bc.ca

July 28, 2017 Honourable Adrian Dix Minister of Health PO Box 9050 Stn Prov Govt Victoria, B.C. V8W 9E2 Dear Minister, It is my pleasure to present to the Ministry of Health the twenty second Annual Report from the College of Denturists of British Columbia (CDBC). This report covers the period from April 1, 2016 to March 31, 2017. Sincerely, Mr. Paul McKivett Chair of the Board College of Denturists of British Columbia 2

Message from the Registrar This past fiscal year, April 2016 through March 2017, has been a very busy and eventful one for the College of Denturists of B.C. (CDBC). The College s Registrar Jennifer Roff started off the year while planning for her own leave from the organization to add an addition to her family. I am grateful to have had her guidance and support during our transition to my filling the roll as Registrar for the duration of her leave. Work on regulatory amendment is continuing. I have attended many meetings held with Registrars, representatives of the other dental regulators and with representatives of the Ministry of Health s Professional Regulation and Oversite Branch as we work collaboratively to bring the Denturist Regulation under the Safe Choices Model for regulating the B.C. Health Professions. The Registrar was supported by a consultant and Denturists during this process and extends appreciation for their assistance. The CDBC is among the last regulators remaining to be transitioned under this model. The CDBC Board, in support of the strategic vision for the organization and to ensure public protection, has developed as new strategic plan to take the organization into 2020. With this new plan priorities are being managed and the work continues to ensure the public is served by highly competent and professional Denturists here in B.C. In the spirit of continuing collaboration, the B. C. Health Regulators (BCHR), which includes the CDBC, and with the support of the First Nations Health Authority, signed a Declaration of Commitment to Cultural Safety and Humility. For more information visit the website (www.cd.bc.ca under What s New ) and watch for more information from the B.C. Health Regulators (www.bchealthregulators.ca). The Curriculum Advisory Committee (CAC) of the Denturist Association of Canada (DAC) provided the opportunity for the CDBC Registrar to attend and a member of the CDBC Registration Committee to participate in the process of accreditation of the new Denturist program at CDI s Surrey campus. This event provided a great education into just what it takes to become an accredited school and hopefully there will be a future opportunity arise when VCC undergoes this accreditation process in the future. Continued 3

The Quality Assurance Program continues to engage registrants in telephone interviews, annual reporting and determining continuing education credits. The committee is reviewing the successes and planning ongoing improvements as this work directly relates to our mandate of ensuring protection of the public. None of the work and accomplishments of the office of the CDBC would have been possible without the support and hard work of the CDBC Board and staff. My sincere thanks goes to Vyvian Burns, Executive Secretary and Nancy Graham, Program Coordinator as they are always working to achieve the best for this organization. I also wish to thank the Board Members for their support, commitment and guidance. I will be continuing with the CDBC until late September 2017 when once again Jennifer Roff will resume the role of Registrar. Registrar Louise Crowe College of Denturists of British Columbia 4

Message from the Board Chair This past year has brought the College many challenges, which they have risen to with the support of our very able staff. The year has been marked by a number of firsts. The first occasion for the College to be faced with the challenge of maternity leave for its' Registrar and the resulting grappling with the necessary policies to fit, for what many larger College's and other public nonprofit organizations, is a day to day reality. As well, I am particularly proud of the fact our College Board had the faith to elect a Public Member as Chair for the first time in its twenty-two year history. The Board believes that placing the 'public interest first' is best demonstrated by example. Looking forward to our next year, renewing our Strategic Plan, continuing our work on regulatory amendment with the Ministry of Health and our collaboration with other health regulatory Colleges, our Registrants and the public will provide more challenges which the Board will be fully engaged by. As always, our work as the College Board would not be as successful as it is without the support of our Staff. It is my pleasure to present to the Ministry our twenty-second Annual Report from the College of Denturists of British Columbia for the period of April 1 st, 2106 to March 31 st, 2017. Sincerely, Paul McKivett Chair of the Board Public Member 5

About the College of Denturists of British Columbia Vision Statement The public has respect, trust and confidence in the safe and ethical care provided by Denturists in British Columbia. Mission Statement The College of Denturists of British Columbia (CDBC) sets standards and regulates Denturists to ensure high quality practice and protection of the public. Mandate The CDBC derives its authority from the Health Professions Act (HPA). This legislation establishes a social contract between the CDBC and the public who seek services from Denturists in British Columbia. The social contract obligates the CDBC to serve and protect the public. Role The CDBC licenses and regulates Denturists and the practice of denturism within British Columbia. Health Professions Act The Health Professions Act (HPA), passed in 1990, provides legislation under which health professionals can regulate themselves in British Columbia. It allows for the establishment of Colleges, sets out the responsibilities of Boards of those Colleges, and provides general directions for governing the registrants of the profession. As well, it describes the duties and responsibilities of a College to registrants and members of the public. The HPA allows Denturists, as a health profession, to be self-regulated. Denturists Regulation The Denturists Regulation designates the CDBC as the governing body for Denturists under the HPA. Bylaws The CDBC is designated by regulation under the HPA to create bylaws for the operation of the CDBC. The HPA specifically lists the areas in which bylaws may be created. The bylaws of the CDBC govern the operation of the CDBC, as well as the registration and licensure of Denturists in British Columbia. All actions by the CDBC must be within the laws established. Any action which is not specifically allowed will be deemed to exceed the authority of the CDBC. Burden of Fairness All actions of the CDBC must be fair and in the public interest. Continued 6

Public Disclosure All Board and Committee meetings are open to members of the public. However, persons may be excluded for reasons indicated in section 13(3) of the CDBC's Bylaws. As well, all Board and Committee minutes, records, and notes become public information. The Freedom of Information and Protection of Privacy Act applies to the operations of the CDBC. Communicating Decisions All decisions must be in writing and provide reasons for the decision that can be understood by the reader. 7

History of the College of Denturists of British Columbia The College of Denturists of British Columbia (CDBC) is the regulatory organization responsible for governing the profession of denturism in this province. Denturism is a self-regulated health profession legislated by the Health Professions Act (HPA). The HPA is an umbrella legislation which provides a common regulatory framework for the CDBC, as well as over 20 other health care professions in BC. Prior to 1990, Denturists were referred to as Dental Mechanics and legislated by the Dental Technicians Act. However, on March 1, 1990, this legislation was repealed and replaced with the Dental Technicians and Denturists Act, resulting in separate rules for Dental Technicians and Denturists. Over many years, dedicated individuals in the field of denturism continued to differentiate themselves from Dental Technicians, eventually increasing their scope of practice. After being in existence since 1959, the Board of Dental Technicians and Denturists dissolved and became two separate colleges in 1995. The latter half of the 1990s was a period of unprecedented activity for the CDBC. In 1996, the first edition of the CDBC's newsletter, the Articulator, was printed. The Articulator focused on the CDBC's business, providing information about changes in bylaws, as well as other topics of interest for registrants. The following year, the CDBC opened its own office in New Westminster where it continues to conduct business today. The CDBC also commissioned the design of a logo and produced a handbook for registrants. In 2002, the government proposed substantial amendments to the HPA which resulted in further amendments to the CDBC's bylaws. In recent years, the CDBC implemented a new database that allows for online registration renewal and submission of quality assurance requirements. It increased collaboration with the College of Alberta Denturists and the College of Denturists of Ontario, particularly with regard to the development of the National Competency Profile which was approved in December 2013. It also assisted with the establishment of the British Columbia Health Regulators (BCHR). The CDBC worked with the Denturist Association of BC (DABC) on multiple co-sponsored events at the annual Pacific Dental Conference and continues to be involved at the DABC's annual convention. The CDBC's Board and staff continue to work with the Ministry of Health to bring the profession under the new regulatory model and to clearly define the restricted activities required by Denturists to provide effective care to denturism patients, and to build on the success of the new Quality Assurance Program. Due in part to the CDBC's efforts, the profession of denturism continues to improve and garner respect through collaborative, accessible and competent care provided by CDBC's registrants. 8

Board Members Professional Representatives Public Representatives Michael Blake (2016-2019) Kulwant Bal Brent Der (2015-2018) Seema Lal Douglas Hengel (2017-2020) Paul McKivett Clifford Kafka (2013-2017) Alisha Kumar (2016-2019) Tracey Turko (2015-2018) Administrative Staff Louise Crowe, Registrar Vyvian Burns, Executive Secretary Jennifer Roff, on leave Nancy Graham, Program Coordinator The Board for 2017-2018 Professional representative, Mr. Douglas Hengel, was re-elected to the Board and professional representative, Ms. Erika Colebank, was newly elected to the Board. Both representatives were elected for the period ending April 1, 2020. Professional Representatives Public Representatives Michael Blake (2016-2019) Kulwant Bal Erika Colebank (2017-2020) Seema Lal Brent Der (2015-2018) Paul McKivett Douglas Hengel (2017-2020) Alisha Kumar (2016-2019) Tracey Turko (2015-2018) 9

Committees Inquiry Committee Members: Paul McKivett (Chair/Public Rep.), Doug Hengel (Prof. Rep.), Tracey Turko (Prof. Rep.) Receive, review, and resolve complaints in a fair and timely manner. Refer complaints to the Discipline Committee as necessary. Assist other Committees with ongoing regulatory compliance. Complaint Type and Resolution Summary There were a total of 24 complaints managed in 2016 including one that was concluded from a previous year. 9 8 7 6 5 4 3 2 1 Compaints 2016 0 No Further Action Consent Order Citation Active Ill Fitting Denture Regulation/Act/Bylaws Advertising 10

Discipline Committee Rep.) Members: Seema Lal (Chair/Public Rep.), Clifford Kafka (Prof. Rep.) Alisha Kumar (Prof. Conduct hearings into matters referred by the Inquiry Committee. In 2016-2017, no matters were referred to the Discipline Committee. Executive Committee Members: Paul McKivett (Chair/Public Rep.), Doug Hengel (Prof. Rep.) Alisha Kumar (Prof. Rep.) Oversee financials and budget. Active in strategic planning Registrar performance review Nominations Panel Members: Doug Hengel (Chair/ Prof. Rep.), Kulwant Bal (Public Rep.) Svetlana Lopareva (Prof. Rep.) Network with peers to encourage possible candidates for election. Make suggestions for potential appointments to the executive committee and for committee chairs. 11

Registration Committee Members: Alisha Kumar (Chair/Prof. Rep.), Brent Der (Prof. Rep.), Seema Lal (Public Rep,) and Tracey Turko (Observer) Review and approve applications for registration. Offer Theory Examinations. Offer Clinical Examinations Complete Denture Examination (CDE) and Objectively Structured Clinical Examination (OSCE). Continue to offer Advanced Practice Examinations for provisions of removable partial dentures and dentures over implants. Period Ending March 31, 2016 Period Ending March 31, 2017 Active 222 Active 219 Inactive 12 Inactive 16 Student 24 Interns 12 Total 258 247 Registrants as at March 31, 2016 Registrants as at March 31, 2017 ACTIVE INACTIVE STUDENTS ACTIVE INACTIVE STUDENTS 12

Patient Relations Rep.) Members: Tracey Turko (Chair/Prof. Rep.), Michael Blake (Prof. Rep.), Seema Lal (Public Establish and maintain procedures by which the CDBC deals with complaints of professional misconduct of a sexual nature. Monitor and evaluate the operation of these procedures. Develop and coordinate, for the CDBC, educational programs on professional misconduct of a sexual nature for registrants and the public as required. Establish a patient relations program to prevent sexual misconduct, including professional misconduct of a sexual nature. Develop guidelines for the conduct of registrants with their patients. Provide information to the public regarding the CDBC s complaint and disciplinary process. Quality Assurance Committee Members: Clifford Kafka (Chair/Prof. Rep.), Kulwant Bal (Public Rep.), Michael Blake (Prof. Rep.) Monitor standards of practice to enhance the quality of practice to enhance and reduce incompetent, impaired or unethical practice among Registrants. Review requests for continuing education credits. Ongoing development of an evidence-based Quality Assurance Program. Annual updating of Quality Assurance Checklists and Tools for a new year including practitioner reviews to ensure an increased quality of practice, as well as Registrant engagement. Continuing Education Request Summary COURSES REVIEWED APPROVED NOT APPROVED 71 68 3 13