www.siemens.com/prosuite ProSuite by Siemens Helping you deliver first-class hearing care.
Navigate the journey to better hearing and success. With ProSuite by Siemens. ProSuite provides the perfect tool set for hearing care support by dividing the search for the optimum hearing instruments into three steps: Examination and counseling, product selection and, and usage and after-sales. This search is multi-facetted and has many aspects. ProSuite by Siemens addresses each of these aspects to help you overcome any challenge that might arise along the way. As a Care Professional, you want to help your customers find the best hearing care solution to fit their lifestyle and their needs. ProSuite by Siemens helps you engage your customers throughout the entire experience. Ensure highest customer satisfaction with this comprehensive tool kit. Let ProSuite support you every step of the way, from testing to treatment success. Steps Aspects Examination and counseling Product selection and Usage and after-sales Portable How hearing aids help aid handling.com/hearing the better of tinnitus. rmation, practical solutions and helpful tips. Patient journey Tinnitus Features create value training Ear and hearing loss sales support ProSuite facilitates excellent customer service by addressing all aspects of the search for the optimum hearing solution. 2 3
Effective organization: Competence in every aspect. Usage and after-sales ProSuite by Siemens is a professional tool kit that includes a multitude of premium, multifunctional tools for every aspect of hearing care. Discover how they can help you optimize your workflow and deliver first-class hearing care for ultimate customer satisfaction. 8 aid handling Show your customers how to use and take care of their hearing instruments: ProSuite contains tools that cover all topics from cleaning to battery exchange. 9 training Use ProSuite s tools to guide your customers on their journey to better hearing and, hopefully, a better life. For example, earena provides practical exercises to acclimate your customers to their hearing instruments and preferred settings. Examination and counseling 1 Patient journey 3 How hearing aids help Product selection and 5 Portable Engage your customers throughout their entire experience: During testing, counseling, visualizing treatment options, and programming, acclimatization and rehabilitation. Helping clients understand hearing loss and treatment options encourages them to take the first steps toward a life enriched with sound. ProSuite by Siemens provides informative tools, such as easy-tounderstand literature, that help customers comprehend all facets of hearing impairment and hearing 2 Ear and hearing loss Clients don t always know how important and comforting it can be to seek help for hearing loss. ProSuite s collection of multimedia tools provides clearly structured information that explains how hearing works and what hearing loss is like. This motivates them to get the help they need. Customers often have misgivings about wearing hearing ProSuite includes excellent tools to effectively demonstrate the benefits of advanced hearing Once your clients see how this technology can make life with hearing loss easier, they are more likely to become and stay satisfied customers. 4 Tinnitus Understanding tinnitus can help patients learn how to control their situation. Use ProSuite s information and demonstration instruments to explain therapy options and show clients the benefits of hearing instruments and tinnitus noisers. Clients can t always come to your office. So use ProSuite s portable tools to serve your customers wherever they are. For example, our portable solutions offer quick, precise results for s on the road. 6 Features create value Premium hearing instrument features can offer any client a customized sound experience. Use the ProSuite tools to help customers understand benefits of different performance levels and the broad range of hearing 7 sales support ProSuite provides helpful information on audio streamers, remote controls and chargers to help your customers select the best accessories for their lifestyle. Tools Steps Aspects Examination and counseling 1 Patient journey 2 Ear and hearing loss 3 How hearing aids help 4 Tinnitus Product selection and 5 Portable Counseling Suite 3.0 - Consumer guidance literature - 6 Features create value 7 sales support Usage and after-sales 8 aid handling Special leaflets - - - - - - - Informative videos - - - - - - - Counseling deskpad - - - - - - - earena hearing training DVD - - - - - - - - Connexx software and Unity 3 9 training - - - - - - - Website - - ProSuite by Siemens addresses every aspect of the hearing care process with its professional tools. 4 5
hearing ies The means to change lives: ProSuite s comprehensive tools. Siemens accessories for hearing Designed to fit your lifestyle. Discover the broad range of professional support tools that help you optimize your business and enhance your customers positive experience. Special leaflets This additional literature provides further information about all supplementary hearing care products. For example, it can give your customers insight into the range of Siemens hearing instrument accessories. Informative videos Short video clips that comprehensively demonstrate e. g. how to handle Siemens hearing instruments are available on the Siemens website and on YouTube. Counseling deskpad Have this helpful overview at hand as you counsel your customers. Use it to show them hearing instruments, performance level features, and the additional benefits of higher performance levels. ww.siemen Hear the whole picture. Great sound for anyone, anytime. With powerful features. How Siemens hearing instruments can help. A whole new world awaits. Rediscover your hearing. The sounds of discovery. instruments for children. ng Finding the balance. How to use your new hearing aids. Managing aging tinnitus. Easy handling for easy listening. Partners for life. m/hearing Hear better and live life to the fullest. About hearing loss, the possible impacts, and solutions that can help. Counseling Suite 3.0 Siemens Counseling Suite 3.0 is a consultation tool that helps you optimize your customer service with clearly structured, easy-tounderstand, and customizable consultations. Give clients a clear understanding of their hearing loss, its effects, and the benefits of various solutions with the Counseling Suite s valuable selection of visualization tools and descriptions. Counseling Suite 3.0 will soon be available in a portable new format: The Counseling Suite App. This flexible application can be used on Android* and ios tablets and can be downloaded from the Google Play Store* and Apple App Store. Get ready to take advantage of increased mobility during your consultation process, no matter where you are. Consumer guidance literature The ProSuite offers a broad range of consumer guidance leaflets and brochures to give your customers insights into hearing, hearing loss, and the benefits of hearing The materials explain these topics clearly and introduce possible hearing solutions in a relaxed and reader-friendly manner. earena hearing training DVD The earena DVD contains information and a digital auditory training program that your customers can complete in the comfort of their own home, at their own pace, and at their convenience. Connexx software and Unity 3 This diagnostic and system intuitively streamlines your workflow. When used with a laptop, its flexible portability enhances your consultation process before, during, and after the in your office and beyond. Website You can find helpful information and multimedia tools on the Siemens website. Take advantage of the hearing test, 3D videos, Find a Care Professional search, and information on all Siemens products, tools and apps. *Android and Google Play are trademarks of Google Inc. 6 7
The information in this document contains general descriptions of the technical options available, which do not always have to be present in individual cases and are subject to change without prior notice. Global Siemens Headquarters Siemens AG Wittelsbacherplatz 2 80333 Muenchen Global Siemens Healthcare Headquarters Siemens AG Healthcare Sector Henkestrasse 127 91052 Erlangen Phone: +49 9131 84-0 www.siemens.com/healthcare Legal Manufacturer Siemens Audiologische Technik GmbH Gebbertstrasse 125 DE-91058 Erlangen Global Business Unit Siemens Audiologische Technik GmbH Gebbertstrasse 125 DE-91058 Erlangen Phone: +49 9131 308-0 Order No. A91SAT-02307-99C2-7600 Printed in 03.2014 Siemens AG www.siemens.com/prosuite