MEDICINES USE AND SAFETY WEBINAR

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MEDICINES USE AND SAFETY WEBINAR Welcome to the Medicines Use and Safety Team Webinar: Medicines and Frailty with Lelly Oboh The webinar itself will start at 1pm in the meantime Carina Livingstone is doing sound checks bear with her if you hear this more than once! To dial in call 0203 478 5289 access code 950 700 727 The webinar will be recorded and both recording and slide set will be available on the SPS website under Networks - https://www.sps.nhs.uk/meetings/a-patient-centred-and-outcome-focusedapproach-to-optimise-medicines-use-for-older-people-living-with-frailty/ If you want to ask a question, please use the chat function (you need to choose to direct your question to All Participants from the drop down box) Questions in the chat box will either be answered during the presentation by one of the speakers verbally or in the chat box by a speaker or MUS Team Member www.sps.nhs.uk 14/12/16 1

Upcoming MUS Events January 11 th 2017 - MUS Webinar at 1pm PGD Update with Angela Bussey, Tracy Rogers and Sandra Wolper May 16 th 2017 Health and Justice Pharmacy Network Meeting, NCVO, London www.sps.nhs.uk Recent publications Medication Safety Officer Handbook An essential resource for all MSOs and their managers Medicines Optimisation in Atrial Fibrillation Using data to assess the quality of care and a CCG anticoagulation case study 15/12/2016 2

www.sps.nhs.uk 15/12/2016 3

A patient centred and outcome focused approach to optimise medicines use for older people living with frailty www.sps.nhs.uk Lelly Oboh Consultant Pharmacist, Care of older people NHS Specialist Pharmacist Services Webinar 14 th December 2014

Overview Background: Frailty and medicines A step by step patient-centred and outcome focused approach to managing polypharmacy as part of optimising medicines use purpose behind each step points to consider questions to ask actions to take

Typical Frail Older Person Watch Mrs Andrews' Story what went wrong? https://youtu.be/i0tvbhhdg4a Female, lives alone Multimorbidities and polypharmacy Higher risks of adverse drug events (ADEs) Frequent hospital admissions, longer stays Higher users of health and social care 10% of over 65s, 25-50% over 85s 1 1. Clegg A, Young J, Iliffe S, Rikkert M, Rockwood K. Frailty in elderly people. Lancet. 2013;381(9868):752-62. 2

What is frailty? Age-associated decline in physiologic reserve and function across multi-organ systems leading to increased vulnerability for adverse health outcomes (Fried et al 2001)

Reduced functional reserve in frailty

Rockwood CFS 2004

Survival curves using Culmulative Deficit model Rockwood et al. 2005,

Frailty, polypharmacy and mortality 2350 French older people Independent and combined effects of polypharmacy and frailty on mortality risk 6x increased risk of death in frailty vs. robust and non polypharmacy (>5 drugs) 3x more likely to be on 5 drugs 6x more likely to be on 10 drugs High risk prescribing (polypharmacy, anticholinergic) can contribute to frailty (Gnjidic D et al 2012) Herr M et al 2015 Pharmacoepidemiol Drug Saf. 2015 Jun;24(6):637-46

Additional practical challenges in frailty Disability- More reliant on others for support Poor patient engagement and communication Multi-morbidities/prescribers Multiple individuals/teams involved incl. non clinical staff Complex pathways and processes across various organisations Monitored dosage systems

www.sps.nhs.uk Managing polypharmacy and deprescribing

Medicines Optimisation Outcome focused approach to safe and effective use of medicines that takes into account the patient s values, perception and experience of taking their medicines Important Outcomes for adults Improved quality of life Making a positive contribution Improved health and emotional wellbeing Personal Dignity Control and choice Economic wellbeing Freedom from discrimination http://www.rpharms.com/promoting-pharmacy-pdfs/helping-patients-make-the-most-of-their-medicines.pdf

The importance of language in managing Polypharmacy.. Patient and carers view stopping medicines as a cost- cutting exercise! Cahill. L 2014.Prescqipp Polypharmacy and Deprescribing landscape review Polypharmacy Too many medicines vs The right amount for you Deprescribing Stopping your medicines Vs. Trial and review 15

What s out there to help? UK guidance from NHS Scotland, Kings Fund (England), NHS Wales, PrescQIPP NHS Programme Evidence-based tools Provide. Background and context Evidence based framework for optimal use of medicines Tools to support safe review 16

Where is the gap? The patient perspective!

Preventable Drug Related admissions (Qual Saf Health Care 2008) Problems at multiple stages, multifaceted & complex Main causes irrespective of association Communication failures (patients and healthcare professionals, between healthcare professionals) Knowledge gaps (about drugs, patients medical and medication histories). Conclusion Technical solutions unlikely to be sufficient on their own. Interventions targeting the human causes are necessary e.g. improving methods of communication. 18

Managing polypharmacy in the real world. Emerging themes A lot more than just stopping drugs Deprescribing (safe withdrawal that considers the patients perspective and experience) Need to consider how people are supported to take medicines Consultation styles that engage the patient and provide individualised information Managing polypharmacy across secondary, primary and social care settings 1. Smith H et al. Review of patients re-admitted post IMPACT pharmacist intervention designed to reduce medicines-related re-admissions. Age & Ageing 2014; 43:i1-i18 2. Blagburn J et al. Patient centred pharmaceutical care to reduce avoidable drug related readmission. EJHP 2015 3. Barnett N et al. Medicines-related admissions: you can identify patients to stop that happening.the Pharmaceutical Journal, Vol. 286, p471 4. NICE shared learning database 2015. GSTT Integrated Care Clinical Pharmacist for Frail Older People: Case Management and Enhanced Rapid Response

Patient-centred approach to managing polypharmacy https://www.sps.nhs.uk/wp-content/uploads/2014/12 Patient20Centred20Approach20to20Polypharmacy20summary20formerly20seven20steps.pdf N Barnett L Oboh K Smith NHS Specialist Pharmacy Service 2015

The patient centred approach to managing polypharmacy Each STEP provides practical support for clinicians to embed MO into everyday practice through patient centred, safe, evidence based medication review Points to consider Actions to take Questions to ask Prioritise the issues Focus on one or a few key concerns Emphasises effective communication incl. patient, family/carers and other practitioners Ensure changes are actioned and followed up.

Testing the Process (SPS Survey Nov 2015) 15 UK clinical pharmacists 82 patients, Mean Age: 82 yrs Mean no of LTCs: 5 Care home and domiciliary care settings 60 (73%) present at reviews. Evidence based tools including STOPP/START and other UK guidance were used 2, 2% 8, 10% 38, 46% Patients (n:82) 34, 42% care home surgery dom care telephone 22

Testing the Process - Results Total no of drugs prescribed 605 (7.6/patient) 133 (22%) stopped 1.9 drugs reduced per patient. Post review follow up was the most challenging step Process enabling an understanding of the patient s experience rated as very effective or effective in 56 (66%) of reviews. 23

Identifying & recognising frailty Preparation for consultation Often present with frailty syndromes Falls Immobility Delirium Incontinence Susceptibility to ADEs Cognitive impairment Depression Inability to cope- ACOPIA, Post discharge Vulnerable period of increased risks Critical 30-day period Severity of index illness does not predict readmission Krumholz HM. N Engl J med. 2013;368(2):100-102 Morbidity and functional disability are most common risk factors for readmission. Garcia-Perez L et al. Risk factors for hospital readmissions in elderly patients: a systematic reviewq J Med 2011; 104:639 651

Improved Consultations Encounters moving from giving information to patient led conversations, with shared agenda, shared treatment decisions and joint solutions to problems identified

Patient centred consultations The Four E s (Nina Barnett ) Explore what the patient wants to know and follow their agenda Educate them on what they want to know Empower patients to take responsibility for medicines taking Enable behavioural change in order for patients achieve their aims https://www.sps.nhs.uk/wp- content/uploads/2012/09/suppmedsadher-20sept12-4es-triangle-nb.pdf

Assess patient s needs EXPLORE Purpose- to identify medicines related problems and establish the patient s perspective and priorities including what the patient wants to focus on now

Define context and overall goals: EXPLORE, EDUCATE Purpose: to find out how medicines use fits in with or impacts on their overall health goals with respect to patient s functionality, life expectancy and frailty Obtain medical, social and drug history from patient vs information available from health records incl. Medicines Reconciliation Based on Steps 1 & 2 agree the medicine-related issues/benefits patient wants addressed at the visit/consultation.

Identify medicines with potential risks Purpose of this is to consider ALL the medicines the patient is taking according to the best available research evidence Use an evidence based tool e.g. STOPP/START criteria Anticholinergic Burden Scale GP-GP algorithm Garfinkel D CRIME Drug & Ageing 2014 Italy Single disease database NICE Multimorbidity NG56 2016

Assess risks and benefit in the patient EXPLORE, EDUCATE, context Purpose: to confirm or refute the inappropriateness of each drug identified in Step 3 based on the individual patient priorities and any immediate clinical priorities. To ensure that EACH medicine is tailored to the patient s circumstances, clinical and social situation and co-morbidities

Summary: Assess needs and review therapy EXPLORE, EDUCATE Gather relevant information Medicines reconciliation Agree joint agenda Patient s narrative of their experience identifies problems, priorities, impact on daily life Ask if symptomatic drugs are effective(nice Cg56) Define overall goals & priority for the review Review the research evidence e.g STOPP START, use treatment database (NICE CG56) Apply clinical judgement and personalise therapy (NICE CG56) 31

Agree actions to stop, reduce dose continue or start EDUCATE, EMPOWER, ENABLE Purpose of this is to agree actions with the patient (Care Plan) and the prescriber. Negotiate /Agree a way forward with the patient Present options to prescriber in simple format SBAR tool, ICARUS grid, letter

Components of a Care plan Fit for Frailty 2 2014 Named co-ordinator Main & Current Issues Management/Maintenance Plan With goals and solutions, Who is responsible for carrying out? Timescales, Review Escalation Plan What to look out for, What to do / Who to contact? Urgent care Plan- for crisis Overall aim is Comfort for palliative treatment only, even in life threatening situations Advanced care plan /End of Life Plan agreed / just in case medicines

Communicate with other relevant parties as appropriate Purpose : to facilitate the implementation of care plan and ensure support from all relevant parties. Produce a written summary highlighting rationale, agreed action for each drug change and monitoring Communicate (consent)

Monitor, review and adjust regularly ENABLE, EMPOWER Purpose : to maintain continuity of care by ensuring a robust chain of professional responsibility.

Measuring outcomes (Fit for Frailty 2) Self-Reported Quality of Life (e.g. EQ5D) Patient and carer experience of health and social care services Patient safety and avoidance of harms such as falls, pressure sores, adverse drug reactions, deterioration in mobility. Self-reported pain (e.g. geriatric pain measure short form) Self-reported functional measures (e.g. Nottingham Extended Activities of Daily Living scale) Reduction in excess bed days/delayed transfers of care Reduction in number of outpatient visits Reduction in number of primary care consultations Staff experience of care and satisfaction

Collaboration and Care co-ordination EDUCATE, EMPOWER AND ENABLE Agree care plan (FFF1, NICE CG56) Communication & Coordination Monitoring and follow up - Withdraw slowly & sequentially Record and share information 37

Thank you for listening Any Questions? www.sps.nhs.uk

Poll Question Number 1 Overall I found the webinar content useful to me: Agree strongly Agree Disagree Disagree strongly www.sps.nhs.uk 15/12/2016 39

Poll Question Number 2 I would recommend this learning event to others: Agree strongly Agree Disagree Disagree strongly www.sps.nhs.uk 15/12/2016 40

Upcoming MUS Events January 11 th 2017 - MUS Webinar at 1pm PGD Update with Angela Bussey, Tracy Rogers and Sandra Wolper May 16 th 2017 Health and Justice Pharmacy Network Meeting, NCVO, London www.sps.nhs.uk Recent publications Medication Safety Officer Handbook An essential resource for all MSOs and their managers Medicines Optimisation in Atrial Fibrillation Using data to assess the quality of care and a CCG anticoagulation case study 15/12/2016 41