Schedule of Benefits PPO MASSACHUSETTS

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Schedule of s PPO MASSACHUSETTS ID: MD0000017711_A5 X This Schedule of s states any Limits and the amounts you must pay for Covered s. However, it is only a summary of your benefits. Please see your Handbook for details. Your may include a Deductible,, and Copayments. Please see the tables below for details. There are two levels of coverage - In-Network and In-Network coverage applies when you use a Plan Provider for Covered s. coverage applies when you use a Non-Plan Provider for Covered s. If a Non-Plan Provider charges any amount in excess of the Allowed Amount, you are responsible for the excess amount. In a Medical Emergency you should go to the nearest emergency facility or call 911 or other local emergency access number. Your emergency room is listed in the tables below. Notification and Prior Approval Notification and Prior Approval is required for certain benefits. Before you receive services from a Non-Plan Provider, please refer our website, www.harvardpilgrim.org or contact the Member Services Department at 1-888-333-4742 for the complete listing of services that require Prior Approval. To provide Notification or obtain Prior Approval please call: 1 800 708 4414 for medical services 1 844 387 1435 for Medical Drugs 1 888 777 4742 for mental health care (including the treatment of substance use disorders) More information about Notification and Prior Approval can be found on our website, www.harvardpilgrim.org and in your Handbook. Clinical Review Criteria We use clinical review criteria to evaluate whether certain services or procedures are Medically Necessary for a Member s care. Members or their practitioners may obtain a copy of our clinical review criteria on our website at www.harvardpilgrim.org or by calling 1-888-888-4742 ext. 38723. Covered s Your Covered s are administered on a Calendar Year basis. Your will depend upon the type of service provided and the location the service is provided in, as listed in this Schedule of s. For example, for services provided in a doctor s office, see Physician and Other Professional Office Visits. For services provided in a hospital emergency room, see Emergency Room Care, and for outpatient surgical procedures, please see "Surgery - Outpatient." EFFECTIVE DATE: 01/01/2018 SCHEDULE OF BENEFITS 1

General Cost Sharing Features: and Copaymentsj Deductiblej Out-of-Pocket Maximumj Includes all except: Any charges above the Allowed Amount and any penalty for failure to receive Prior Approval when using Penalty Paymentj Does not count toward the Deductible or Out-of-Pocket Maximum In-Network Member Cost Sharing: See the benefits table below None $2,500 per Member per Calendar Year $5,000 per family per Calendar Year $500 Member Cost Sharing: $500 per Member per Calendar Year $1,000 per family per Calendar Year $2,500 per Member per Calendar Year $5,000 per family per Calendar Year Deductible Rolloverj Your Plan has a Deductible Rollover that applies to any Deductible amount that is incurred for services during the last 3 months of the Calendar Year and is applied toward the Deductible requirement for the next Calendar Year Acupuncture Treatment for Injury or Illnessj Limited to 20 visits per Calendar Year Ambulance Transportj Emergency ambulance transport No charge Same as In-Network Non-emergency ambulance transport No charge Same as In-Network Autism Spectrum Disorders Treatmentj Applied behavior analysis Chemotherapy and Radiation Therapyj SCHEDULE OF BENEFITS 2

Dental Servicesj Important Notice: Coverage of Dental Care is very limited. Please see your Handbook for the details of your coverage. Extraction of teeth impacted in bone (performed in a physician's office) Pediatric dental care for children (up to the age of 13) limited to 2 preventive dental exams per Calendar Year, only the following services are included: cleaning, fluoride treatment, teaching plaque control and x-rays. Dialysisj Durable Medical Equipmentj Durable medical equipment Blood glucose monitors, infusion devices and insulin pumps (including supplies) Oxygen and respiratory equipment Early Intervention Servicesj No charge No charge The Plan does not cover the family participation fee required by the Massachusetts Department of Public Health. Emergency Admission j Same as In-Network Emergency Room Carej $100 Copayment per visit Same as In-Network This Copayment is waived if admitted to the hospital directly from the emergency room. Hearing Aids (for Members up to the age of 22)j Limited to $2,000 per hearing aid every 36 months, for each hearing impaired ear Home Health Carej If services include the administration of drugs, please see the benefit for Medical Drugs for Member Cost Sharing details. Hospice - Outpatientj Hospital Inpatient Servicesj Acute hospital care (Continued on next page) SCHEDULE OF BENEFITS 3

Hospital Inpatient Services (Continued) Inpatient maternity care Inpatient routine nursery care Inpatient rehabilitation limited to 60 days per Calendar Year Skilled nursing facility limited to 100 days per Calendar Year Infertility Services and Treatments (see the Handbook for details)j The Plan covers the following diagnostic services for infertility: Consultation Evaluation Laboratory tests Infertility treatment (see the Handbook for details) Your will depend upon where the service is provided and the tier placement of the provider rendering services, as listed in this Schedule of s. For example, for services provided by a physician, see Physician and Other Professional Office Visits. Laboratory and Radiology Servicesj Laboratory Genetic testing X-rays Advanced radiology, including CT scans, PET scans, MRI, MRA and nuclear medicine services Low Protein Foods j Limited to $5,000 per Calendar Year No charge No charge Maternity Care - Outpatientj Routine outpatient prenatal and postpartum care Routine prenatal and postpartum care is usually received and billed from the same Provider as a single or bundled service. Different may apply to any specialized or non-routine service that is billed separately from your routine outpatient prenatal and postpartum care. For example, for services provided by a specialist is listed under Physician and Other Professional Office Visits and for an ultrasound billed as a specialized or non-routine service is listed under Laboratory and Radiology Services. Medical Drugs (drugs that cannot be self-administered)j Medical drugs received in a doctor s office or other outpatient facility SCHEDULE OF BENEFITS 4

Medical Drugs (drugs that cannot be self-administered) (Continued) Medical drugs received in the home Some medical drugs received in a physician s office or outpatient facility may be provided by the Specialty Pharmacy Program under your outpatient prescription drug benefit. If you have outpatient prescription drug coverage, your will be listed on your outpatient prescription drug flyer and Summary of s and Coverage. Please see the Prescription Drug Brochure for a detailed explanation of your benefits. Medical Formulas j No charge No charge Mental Health Care (Including the Treatment of Substance Use Disorders)j Inpatient services Intermediate services Acute residential treatment (including detoxification), crisis stabilization and in-home family stabilization Intensive outpatient programs, partial hospitalization and day treatment programs Outpatient group therapy $10 Copayment per visit Outpatient treatment, including individual therapy, outpatient detoxification and medication management Outpatient methadone maintenance $25 Copayment per week Outpatient psychological testing and neuropsychological assessment Ostomy Suppliesj Physician and Other Professional Office Visits (This includes all covered Plan Providers unless otherwise listed in this Schedule of s.) j Routine examinations for preventive care, including immunizations Not all In-Network services you receive during your routine exam are covered at no charge. Only preventive services designated under the Patient Protection and Affordable Care Act (PPACA) are covered at no charge. Other services not included under PPACA may be subject to additional cost sharing. For the current list of preventive services covered at no charge under PPACA, please see the Preventive Services Notice on our website at www.harvardpilgrim.org. Please see Laboratory and Radiology Services for the that applies to diagnostic services not included on this list. Consultations, evaluations, sickness and injury care Office based treatments and procedures, including, but not limited to administration of injections, (Continued on next page) SCHEDULE OF BENEFITS 5

Physician and Other Professional Office Visits (This includes all covered Plan Providers unless otherwise listed in this Schedule of s.) (Continued) allergy treatments, casting, suturing and the application of dressings, genetic counseling, non-routine foot care, pregnancy testing, and surgical procedures Administration of allergy injections $5 Copayment per visit Preventive Services and Tests j Under federal law, many preventive services and tests are covered with no, including preventive colonoscopies, certain labs and x-rays, voluntary sterilization for women, and all FDA approved contraceptive devices. For a complete list of covered preventive services, please see the Preventive Services Notice on our website at www.harvardpilgrim.org. You may also get a copy of the Preventive Services Notice by calling the Member Services Department at 1 888 333 4742. Harvard Pilgrim will add or delete services from this benefit for preventive services and tests in accordance with Federal guidance. Prosthetic Devicesj Rehabilitation and Habilitation Services - Outpatientj Cardiac rehabilitation Pulmonary rehabilitation therapy Speech-language and hearing services Occupational therapy limited to 30 visits per Calendar Year Physical therapy limited to 30 visits per Calendar Year Outpatient physical and occupational therapy is not subject to the limit listed above and is covered to the extent Medically Necessary for: (1) children under the age of three and (2) the treatment of Autism Spectrum Disorders. Scopic Procedures - Outpatient Diagnostic and Therapeuticj Colonoscopy, endoscopy and sigmoidoscopy Your will depend upon where the service is provided as listed in this Schedule of s. For example, for a service provided in an outpatient surgical center, see Surgery Outpatient. For services provided in a physician s office, see Physician and Other Professional Office Visits. For inpatient hospital care, see Hospital Inpatient Services. Spinal Manipulative Therapy (including care by a chiropractor) j Limited to 20 visits per Calendar Year Surgery Outpatientj $150 Copayment per visit SCHEDULE OF BENEFITS 6

Telemedicinej Outpatient and inpatient telemedicine services Your will depend upon the types of services provided, as listed in this Schedule of s. For example, for services provided by a physician, see Physician and Other Professional Office Visits. For inpatient hospital care, see Hospital - Inpatient Services. Urgent Care Servicesj Convenience care clinic Urgent care clinic (including hospital urgent care clinic) Additional may apply. Please refer to the specific benefit in this Schedule of s. For example, if you have an x-ray or have blood drawn, please refer to Laboratory and Radiology Services. Vision Servicesj Routine eye examinations limited to 1 exam per Calendar Year Vision hardware for special conditions Voluntary Sterilization in a Physician s Officej Voluntary Termination of Pregnancyj Your will depend upon where the service is provided as listed in this Schedule of s. For example, for a service provided in an outpatient surgical center, see Surgery Outpatient. For services provided in a physician s office, see Office based treatments and procedures. For inpatient hospital care, see Hospital Inpatient Services. Wigs and Scalp Hair Prostheses as required by lawj Limited to $350 per Calendar Year (see the Handbook for details) SCHEDULE OF BENEFITS 7

SCHEDULE OF BENEFITS 8

SCHEDULE OF BENEFITS 9