Engagement, Education, Self-Empowerment. DIWC Strategic Plan

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Engagement, Education, Self-Empowerment DIWC Strategic Plan 2016 2021

Our vision Engagement, Education Self-Empowerment: Where women and girls achieve their personal goals, reach their full potential and prosper in their community DIWC addresses the needs of women, with an emphasis on those from black and minority ethnic (BME) communities: we work to promote and create learning opportunities for women to gain the confidence, life skills, education and employability skills to participate better in social, educational, political and economic life. Our mission

Our values DIWC was founded on and has evolved with these values. They guide how we behave and make decisions. Sense of Belonging DIWC is a welcoming, friendly space where everyone can feel respected and part of the community Providing Opportunities Broadening horizons by providing life-long learning and opportunities to participate Self-Achievement Encouraging individuals to develop their confidence and skills to define, achieve and recognise personal success.

Our strategic aims Our five strategic aims will determine our programme of work over the next five years and we will judge our success against them. We will continue to work with a wide age range from Crèche to Youth to Adults to Elders Engagement BME women living in Dundee are more socially involved in society Education Women become better educated through access to formal & informal learning opportunities Self- Empowerment Women feel in control of their own lives Self-Sustaining DIWC is a financially stable and enterprising organisation DIWC is recognised as a Centre of Excellence

Engagement: BME women living in Dundee are more socially involved in society. The change we want to see The most isolated women engage in community life: Women who are the most socially isolated have opportunities and support to engage with our services At DIWC we want to address mental and physical well-being issues for future generations of young women. We want to ensure everyone has a voice and the most vulnerable have the opportunity to contribute to civic life. Women participate more in physical activity: Women have the opportunity to take part in activities that increase their mental & physical wellbeing Women make friends and extend their social circle: Women meet and have opportunities to make friends and meet outside of the centre. Women are more confident to engage with new people: Women have the necessary skills to allow them to communicate effectively and engage with others in their wider community Increased levels of confidence in communicating in English: Women are not disadvantaged because they have English as a second language

Education: Women become better educated through access to formal & informal learning opportunities The change we want to see Women engage in learning opportunities: Women progress and build their skills through informal & formal learning opportunities At DIWC we want to build a society with better access to education for BME women. We also want to grow an appetite for education for future generations. Women achieve their employment goals: Women have the skills & confidence to seek & gain employment in their chosen field Women move on to education and training out with the Centre: Women have the confidence to continue studying at college or university Women recognise their role in their children continuing learning and development: Women become role models for their children and are a positive influence on their child s development Women progress with their academic potential: Women believe that they can continue studying for the long-term.

Self-Empowerment: Women feel in control of their own lives The change we want to see Women have the ability to make their own decisions: Women are not dependent on their families to make decisions about their own lives At DIWC we encourage and we motivate women to be the change they want to become. We provide opportunities to learn from and support one another. Women have increased aspirations and broadened horizons: Women do not feel constrained by perceived social norms in achieving their full potential Women have increased confidence: Women have more belief in themselves and feel able to engage with more mainstream services and activities Women continue to learn : Women have access to learning opportunities throughout their lives

Self-Sustaining: DIWC is a financially stable and Enterprising organisation At DIWC we believe that it is crucial to have control over our own funding to enable us to respond to grass-roots needs in a timely and efficient manner. The change we want to see Reduction in dependency of grant funding: No more than 75% of our income from a variety of grant funding. At least 25% of our annual income is through our social enterprise activities Grant funding is from a wide variety of sources: We are not overly dependent on any one source of grant funding Fundraising through our volunteers and events: Our volunteers are engaged in fundraising for DIWC. Providing them with the guidance and legal know-how to make sound fundraising decisions Increase in the number of private unrestricted donations: Our work is valued & we receive regular ongoing donations from individuals and private sector organisations

DIWC is recognised as a Learning organisation The change we want to see Employer : Our employees enjoy and would recommend working at DIWC At DIWC we demonstrate the highest standards of employee and volunteer engagement, and mutually beneficial partnerships. We are recognised as an organisation of continuous learning and development. Evaluation of our services and our approach is key to our success Volunteers:Volunteers see DIWC as the key to achieving their personal development goals and a route towards meeting their longer term plans Partnerships DIWC is a prime example of success. Our model is viewed as a replicable, aspirational concept Funders: Funders will recognise, support and choose DIWC.

Our Outcomes Summary Our outcomes provide clarity on the changes or difference we want to see Women have appropriate formal and informal learning opportunities Women have opportunities to develop social networks and take part in activities Women are better able to communicate in English Women gain experience from volunteering Women have increased skills and confidence Women and their families experience better mental and physical health Women are better able to access mainstream services DIWC is an income generating organisation Mainstream organisations are more aware of BME issues Women achieve their employment goals

Our Activities: What we do to achieve our outcomes Classes & Groups Events & Trips Employability Crèche Formal Training & Qualifications ESOL (English) Award SQA NC Childcare Award SQA Volunteer Skills Award SQA Employability Awards SQA Working With Others SQA Social/Health and Wellbeing Cooking Cycling Walking Make Do and Mend Macara Youth Group Baking Bazorg over 60 s Art Informal Learning Arabic Beginners IT English Conversation English for Life French Sewing Preparation Driving Theory 1:1 citizenship test preparation Parenting Mother & Toddler Flourish (Mums & Children) Going Mellow (Mums & Children) Cultural Lunch Club Cultural Celebrations External/Internal Fairs International Women s Week Residential Trips Graduation Day Trips 16 days of activism Black History Month We will ensure our services truly address the needs of our community, and support our learners to become empowered members of society. Job Search Workshops CV creation Job Search advice 1:1 Job application support GREAT programme Gaining Recognised Employment and Training Volunteer placements Interview preparation Provide in-house crèche services Employment opportunities Mobile Crèche providing crèche services at various locations servicing the wider Dundee community

Our people experience Four key areas will determine the service experience that we provide to learners, members, visitors, partners, and funders. We will seek feedback and make improvements around these areas. Before We will understand the experiences and expectations people have of our service Beginning We will ensure that people have a positive first impression of DIWC. We will listen to their needs and make no assumptions During Our systems and processes will enhance and not hinder the service experience. We will know what to do with planned and unplanned events After When someone leaves our service we will ensure that is an easy and enjoyable experience for them

Our priorities for the next five years What Provide opportunities for women to develop social networks How Working with the community to engage the most socially isolated women. Offering a suite of social & wellbeing classes that encourage socially isolated women to attend Offering a range of events and groups that are appealing to isolated women Provide childcare services to support women attending What Provide formal & informal learning opportunities for women How Listening to the needs of the women Evaluating and adapting our services Encouraging women to continue through their own learning journey Offering a suite of Formal and Informal classes to allow the women to achieve their personal goals Providing childcare services to support women attending these classes What Provide opportunities to women to achieve their personal goals How By encouraging women to share their goals Supporting them and their personal needs Listening, motivating, encouraging Working together to find solutions to problems Carry out research with our members to share with the wider public and private sector to make the lives of socially isolated women easier Providing subsidised membership, class and crèche fees What Create opportunities for DIWC to become a self sustaining organisation How Continue to grow our social enterprise Rise & Shine mobile crèche Create Enterprise projects: Work to a target of 25% overall traded income Embrace the digital world by providing online opportunities: E-books, E learning, E-Tutorials What Create opportunities for DIWC to become a centre of excellence How Be the best place to work Be the volunteers place of choice Be the centre of choice for BME women Share best practice among other community groups Share our service model throughout the world Our priorities are driven by our vision and mission, values and outcomes.

We are so different and yet we share so much. DIWC Learner Engagement, Education, Self-Empowerment Unit 9 Manhattan Business Park, Dundonald Street, Dundee, DD3 7PY www.diwc.co.uk E: mail@diwc.co.uk T: 01382 462 058