Second Chances Inc. General Information. PO Box Somerville, MA (617) Andrea Shapiro

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Second Chances Inc. General Information PO Box 44328 Somerville, MA 244 328 (67) 666-28 Website www.secondchances.org Organization Contact Andrea Shapiro info@secondchances.org Year of Incorporation 25

Statements & Search Criteria Mission Statement Second Chances puts donated clothing to work for our community, diverting clothing, shoes, and accessories from local landfills while helping our neighbors in need take their first steps toward brighter futures. Background Statement In 23, a local clothing donation program that provided free clothing to local homeless and lowincome people closed. Second Chances' founding board members and volunteers wanted to fill the void that losing this important resource created for homeless and lower income clients and the agencies that provide services and shelter to this vulnerable population. Second Chances incorporated as a Massachusetts nonprofit and received 5(c)(3) determination in 25. Since 25, Second Chances has provided free clothing and gift cards to more than 3, lower income and homeless people in Cambridge and Somerville and recycled or reused more than,25, pounds of clothing, shoes and accessories. Through its clothing donation program, Second Chances is helping people in need in our community, conserving natural resources, and diverting waste from the area s already overflowing landfills. Working closely with a network of local partners, we are involving the community in helping our neighbors, connecting with other community members, and preserving the environment. This is a pivotal time in Second Chances' evolution - since our th anniversary in 25, we've been working toward a sustainable future. Funds raised through The Giving Common and #GivingTuesday will enable us to improve and expand our ability to provide free clothing to homeless and low-income people in our community. With funding generous donors, Second Chances will be poised to: () increase awareness about our clothing donation program among local service providers and potential donors of both clothing and funding; and (2) strengthen our governance, management, resource development, and program delivery so that we can serve even more people in need in our community. Impact Statement Since 25, Second Chances has provided free clothing, shoes, accessories and gift cards to more than 3, lower income and homeless people in Cambridge and Somerville and recycled or reused more than,4, pounds of clothing, shoes and accessories. Through our clothing donation program, we are helping people in need in our community, conserving natural resources, and diverting waste from our area's already overflowing landfills. Working closely with our partners, we are involving the community in helping our neighbors, connecting with other community members and preserving the environment. Needs Statement Project funding to purchase, decorate, and place five new clothing donation bins within greater Boston. We need $2, to support the purchase of new bins, staffing to place them, marketing materials, transportation, and the decoration of the bins. Program funding to hire and support a parttime staff person dedicated to working with our nonprofit partners to provide free clothing and gift cards to their clients. Approximate cost is $24, per year. Capacity building funding to help transition from a founder-led organization with only one part-time staff member to an organization that can have even more impact in our community. Approximate cost $2, in 29-22. Capital funding for continued support of opening our first office. We still technology, phones, furniture, and more. Approximate one-time cost: $7,5. Funding for business planning work to adapt our business model for sustainability. The market has changed significantly and we need to come up with some new strategies for getting clothing and placing it into use with people in need. Approximate one-time cost: $5,. 2

CEO/Executive Director Statement Second Chances is the only Cambridge/Somerville program providing all ages of homeless and lowincome people with free clothing for a range of situations, including work, everyday, the gym, and special occasions. We foster dignity and self-esteem while giving clients a hearty vote of confidence in their ability to achieve their next steps. We simplify things for clients and service providers by delivering clothing and clothing gift cards to the shelters and agencies where clients already receive services. This enables our partners - other service providers - to focus on delivering quality, individualized case management, instead of sorting through piles of donated clothing for the right outfit. Joseph s success story is typical of our clients, and yet it is still unique and exciting: When we first heard about Joseph from one of his service providers, he d been living on the streets for decades. After returning home from active military duty, he had a difficult time being around people. The trauma of war haunted him constantly, and he drove away those who cared about him. Joseph is now in his 5s and being homeless for so long has taken a toll. A strong, proud man, Joseph had a hard time asking for the help he needed to rebuild his life. But, this year, he was ready, and Second Chances was able to help him. Joseph had nothing except a filthy backpack full of disintegrating clothes, so we worked with our partners to provide what he needed for veterans services counseling, medical appointments, and housing interviews, as well as clothing for day-today living. After six months of working closely with one of our partners, Joseph moved into a subsidized apartment in a nearby community, where he can continue to receive services and support from Second Chances and our partner. Joseph is getting the medical attention he needs and is starting to make plans for his future. He s been talking about decorating his new home, learning to cook, getting a job, and reconnecting with his family. The immediate results of our work with low income and homeless clients are truly compelling -- when they have the right clothing, the people we serve can and do take the crucial next steps to improving their lives. Clothing, or the confidence that comes with having the right clothing, is no longer an obstacle to success. Our clients are moving forward by attending adult education classes, going to court to get child support and/or custody, finding stable housing situations for their families, and so much more. Board Chair Statement Second Chances is a small organization, filling a very special and specific need in our community. All of our challenges are major - with only one part-time staff member, we're regularly making choices among important parts of our program: serving clients, communicating with donors, answering the phone, and updating our website. And yet, year after year over the past decade, we've managed to help thousands of people make successful and important positive transitions in their lives. We're proud of what our clients have accomplished, and with your help, we can support even more people in need. Service Categories Human Services NEC Recycling Geographic Areas Served Second Chances provides free clothing to low-income and homeless people receiving shelter or services in Cambridge and Somerville, Massachusetts. We recycle and reuse clothing donated in Cambridge, Somerville, and the greater Boston area. Please review online profile for full list of selected areas served. 3

Programs Clothing Donation Program Description Clothing donated to Second Chances benefits members of our own community. Local businesses, residents, congregations, civic organizations, and others host clothing donation bins and coordinate clothing drives to accept clothing donations from their customers, members, and employees. Second Chances sorts, organizes, and stores clothing, shoes and accessories. Participating local organizations working with homeless and other low-income people in Cambridge and Somerville request specific types and sizes of clothing, shoes and accessories from Second Chances. Second Chances delivers clothing to the organizations, and works with their staff to ensure that the infants, youth and adults they serve have the clothing they need. What we're not able to use is sold wholesale so that Second Chances can purchase other supplies, like new socks and underwear, and support our clothing and community programs. And some donations are recycled to create things like car mats, carpet, and futon stuffing. Budget 8 Category Population Served Human Services, General/Other Human Services, General/Other Homeless, Poor,Economically Disadvantaged,Indigent, Unemployed, Underemployed, Dislocated Program Short Term Success Each year we will hear at least one story like this one: In 28, Nancy and her infant son, Eric, fled a violence and found safety with our partners at Transition House in Cambridge. We brought them clothing multiple times that year, because they'd left with very little. I remembered Nancy because she'd always send a thank you note. Seven years later, Nancy emailed about donating a stroller. I helped to put her in touch with some of our nonprofit partners that serve young families. I mentioned that I recognized her name and was happy to hear from her. This was Nancy's email back to me: Andrea, I am shocked that you remember us. We are doing so well. Eric is 8 years old now, skipped 2nd grade and is doing great in 3rd grade. We are living in a lovely (market rate) apartment. I have an amazing job that I love and I am finishing up my BA at UMass Boston. I hope all is well with you and Second Chances and I'm really glad to have reconnected. -- Nancy and Eric 4

Program Long term Success Program Success Monitored By Examples of Program Success (a) Number of clients we deliver clothing, shoes, accessories, and gift cards to each year, and the number of pieces, and number and dollar amount of gift cards they receive. Currently between 2 and 4 clients are served each year.(b) Number of clients who accomplish important milestones in housing, employment, education, positive outlook, self-esteem, and more. Currently, 75% of clients achieve milestones. (c) Pounds of clothing collected from donors, recycled, and reused each year. We currently collect more than 2, pounds of clothing each year. (d) Person-hours spent collecting and processing clothing, storage area utilized and cost. We are currently unable to measure this as some of these services are being provided by contractors. (e) Service provider time (hours) and resources (space) available to serve clients. We hope to use this metric in the future. Client outcomes: Clothing delivered to clients is counted by the piece, and gift cards are tracked by dollar amount and number provided, and analyzed on a monthly basis. We also collect anecdotal data and stories from clients through emails, cards, selfaddressed postcards provided with clothing donations, and conversations with their service providers.community outcomes: We weigh donated clothing when it comes into our warehouse, and collect and analyze this information on a monthly basis. In addition to the volume of clothing, we track of the number of clothing drives and similar community events that contribute to our program. These numbers show us the community s engagement in our work as well as people s commitment to textile recycling and reuse. We also collect anecdotal data on donor and volunteer experience through conversations, correspondence, and data on repeat engagement. From a client of one of our community partners: "Dear Second Chances, You do not know me but I wanted to thank you for the beautiful clothes I received through Second Chances! I was so excited about the clothing and when I looked through everything, I was absolutely amazed at all the wonderful things. I couldn't have done a better job picking things out myself! Everything I asked for and more was included and I am so thrilled to have such a wonderful wardrobe! I wish there were better words than thank you!" Beth C.From one of our community partners: "I cannot tell you how much you have helped the women I have worked with over the last couple of years, and how important what you do is for their self-esteem. Many of my clients have begun their transformation with your clothing. It is impressive to watch. You have a gift." ~ Kimberly, Client Advocate & Stabilization Support Coordinator, Transition House 5

Management CEO/Executive Director Executive Director Term Start Mar 25 Email Ms. Andrea Shapiro andrea@secondchances.org Experience Our founder, Andrea Shapiro, has worked on homelessness and affordable housing issues and programs since 993. She has been significantly involved in a variety of community improvement initiatives throughout Massachusetts. While working with nonprofits serving homeless individuals and families, Andrea recognized some of the needs and issues associated with providing clients with the clothing and supplies necessary to help them along the path of achieving their goals. Second Chances continues the important work of supporting our community's lower income residents and the organizations that make up its social services infrastructure. Andrea is the third generation of her family to work in the clothing/textiles industry - her grandparents, numerous great aunts and uncles, and father worked in various areas of the industry from laundry to design to wholesaling and retailing. Second Chances represents the perfect alignment of Andrea's lifelong commitment to community building and equity building through clothing, esteem-building, community involvement, and self-determination. Staff Information Full Time Staff Part Time Staff Volunteers Contractors Retention Rate 5 % Staff Demographics - Ethnicity African American/Black Asian American/Pacific Islander Caucasian Hispanic/Latino Native American/American Indian Other Staff Demographics - Gender Male Female Unspecified 6

Formal Evaluations CEO Formal Evaluation CEO/Executive Formal Evaluation Frequency Senior Management Formal Evaluation Senior Management Formal Evaluation Frequency NonManagement Formal Evaluation Non Management Formal Evaluation Frequency Annually N/A N/A N/A N/A Plans & Policies Organization has a Fundraising Plan? Organization has a Strategic Plan? Does your organization have a Business Continuity of Operations Plan? Management Succession Plan? Organization Policy and Procedures Nondiscrimination Policy Whistleblower Policy Document Destruction Policy Directors and Officers Insurance Policy Is your organization licensed by the Government? Registration Permit? Under Development Under Development No Collaborations Second Chances actively collaborates with local nonprofit service and shelter providers as well as other local anti-poverty organizations. Additionally, in fall/winter 27, Second Chances moved into shared nonprofit office space and is currently sharing resources with four other organizations. Finally, Second Chances has been an active participant in Somerville CAN, a collaboration of 5 local nonprofits in a variety of fields from arts to education to housing to human services. 7

Board & Governance Board Chair Board Chair Ms. Andrea Shapiro Company Affiliation Andrea Shapiro Consulting, Somerville resident Term Mar 25 to May 28 Email andrea@secondchances.org Board Members Name Affiliation Status Katherine Berliner Paul Connolly Community Action Agency of Somerville U.S. Department of Housing and Urban Development (HUD) Voting Voting Fiona Crimmins Food For Free Voting Daniele Levine Andrea Shapiro Fundraising and development expert, nonprofit manager, Cambridge resident Andrea Shapiro Consulting, Somerville resident Voting Voting Board Demographics - Ethnicity African American/Black Asian American/Pacific Islander Caucasian 5 Hispanic/Latino Native American/American Indian Other Board Demographics - Gender Male Female Unspecified 4 Board Information Board Term Lengths Number of Full Board Meetings Annually Board Meeting Attendance % Written Board Selection Criteria? 6 % 8

Written Conflict of Interest Policy? Percentage Making Monetary Contributions Percentage Making In-Kind Contributions Constituency Includes Client Representation % % Additional Board Members and Affiliations Name Jackie Cefola Keri-Nicole Dillman Jennessa Durrani David Remillard Dava Silvia Affiliation Collaborations and Communications Consultant Independent Evaluation Consultant Eileen Fisher 9

Financials Fiscal Year Fiscal Year Start Jan, 28 Fiscal Year End Dec 3, 28 Projected Revenue $7,885. Projected Expenses $7,25. Endowment? No Credit Line? Reserve Fund? Months Reserve Fund Covers 9 Detailed Financials Revenue and Expenses Fiscal Year 27 26 25 Total Revenue $98,295 $2,288 $8,34 Total Expenses $77,23 $62,457 $7,8 Revenue Sources Fiscal Year 27 26 25 Foundation and Corporation -- -- -- Contributions Government Contributions $ $ $ Federal -- -- -- State -- -- -- Local -- -- -- Unspecified -- -- -- Individual Contributions $98,23 $2,68 $66,8 Indirect Public Support -- -- -- Earned Revenue -- -- -- Investment Income, Net of Losses $92 $69 -- Membership Dues -- -- -- Special Events -- -- $3,333 Revenue In-Kind -- -- -- Other -- $5 --

Expense Allocation Fiscal Year 27 26 25 Program Expense $59,634 $47,89 $55,37 Administration Expense $8,272 $6,498 $5,773 Fundraising Expense $9,325 $8,4 -- Payments to Affiliates -- -- -- Total Revenue/Total Expenses.27.64.3 Program Expense/Total Expenses 77% 77% 78% Fundraising Expense/Contributed Revenue 9% 8% % Assets and Liabilities Fiscal Year 27 26 25 Total Assets $47,48 $24,5 $84,4 Current Assets $27,326 $6,439 $75,54 Long-Term Liabilities $ $ $ Current Liabilities $2,566 $65 $86 Total Net Assets $44,94 $23,85 $84,8 Short Term Solvency Fiscal Year 27 26 25 Current Ratio: Current Assets/Current Liabilities 49.62 75.69 873.88 Long Term Solvency Fiscal Year 27 26 25 Long-Term Liabilities/Total Assets % % % Top Funding Sources Fiscal Year 27 26 25 Top Funding Source & Dollar Amount -- -- -- Second Highest Funding Source & Dollar -- -- -- Amount Third Highest Funding Source & Dollar Amount -- -- -- Capital Campaign Currently in a Capital Campaign? No Comments Foundation Staff Comments Financial summary data in the charts and graphs above are per the organization's IRS Form 99- EZs. Contributions from foundations and corporations are listed under individuals when the breakout was not available. Please note, additional functional expense breakout detail, for FY6, FY5 and FY4, is per the organization's Form PC on file with the state of MA. Created 4.7.29. Copyright 29 The Boston Foundation