What is the Objective of the DQA in Developing Performance Measures. Robert Compton, DDS Executive Director

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What is the Objective of the DQA in Developing Performance Measures Robert Compton, DDS Executive Director EBD Champions Conference May 9-10, 2014

DISCLOSURE

Disclosure on DentaQuest Benefits ~ 20 million members 28 States Partner with over 85 health plans Administer 10 state carve outs Administer over $5 billion of dental benefits

Congress Mandates Quality Improvement The Children s Health Insurance Plan Reauthorization Act of 2009 (CHIPRA), mandates that quality assessment programs be implemented to assess and improve the quality of care for children that receive oral health care under the Medicaid and CHIPRA programs. In 2008 CMS proposed to the American Dental Association (ADA) that a Dental Quality Alliance be established to develop performance measures for oral health care and that the ADA take a leadership role in its formation. 4

Dental Quality Alliance Mission The mission of the Dental Quality Alliance is to advance performance measurement as a means to improve oral health, patient care and safety through a consensus-building process. Objectives To identify and develop evidence-based oral health care performance measures and measurement resources. To advance the effectiveness and scientific basis of clinical performance measurement and improvement. To foster and support professional accountability, transparency, and value in oral health care through the development, implementation and evaluation of performance measurement. http://www.ada.org/en/science-research/dental-qualityalliance 5

Members of the Dental Quality Alliance DENTAL PROFESSIONAL ORGANIZATIONS Academy of General Dentistry American Academy of Oral & Maxillofacial Pathology American Academy of Oral & Maxillofacial Radiology American Academy of Pediatric Dentistry American Academy of Periodontology American Association of Endodontists American Association of Oral and Maxillofacial Surgeons American Association of Orthodontists American Association of Public Health Dentistry American College of Prosthodontists American Dental Association s Board of Trustees American Dental Hygienists Association Council on Access, Prevention, and Interprofessional Relationships (ADA) Council on Dental Benefit Programs (ADA) Council on Dental Practice (ADA) Council on Government Affairs (ADA) GOVERNMENT AGENCIES Agency for Healthcare Research and Quality Centers for Disease Control and Prevention Centers for Medicare and Medicaid Services Health Resources and Services Administration Medicaid and SCHIP Dental Association DENTAL PLAN ASSOCIATIONS America s Health Insurance Plans Delta Dental Plan Association National Association of Dental Plans OTHER MEMBERS American Dental Education Association American Medical Association DentaQuest The Joint Commission National Network for Oral Health Access Public Member http://www.ada.org/en/science-research/dental-qualityalliance 6

DQA Organizational Chart DQA Board of Member Organizations Executive Committee Advisory Committee on Governance & Finance Advisory Committee on Research & Development of Performance Measures Advisory Committee on Implementation & Outcomes Assessment Advisory Committee on Education & Communication 7

http://www.ada.org/sections/dentalpracticehub/pdfs/dqa_guidebook_52913.pdf

http://www.ada.org/en/science-research/dental-qualityalliance/dqa-measure-activities

FL WI ND IN ME MO MT PA MI CA MN NY NV OR WY IA KS HI WV AK RI KY SD NJ MS DE OK NC AZ UT NE TN LA NM VA AR ID GA DC IL MD AL CO MA SC WA TX NH CT VT US Avg 100% Example of Variability in Program Performance CMS 416 12b. Total Eligibles Receiving Preventive Dental Services, FY11 90% 80% 70% 60% 56.0% 50% 40% 37.4% 30% 20% 10% 13.0% 0%

http://www.ada.org/en/science-research/dentalquality-alliance/dqa-measure-activities/measure-sets

http://www.ada.org/en/scienceresearch/dental-quality-alliance/dqameasure-activities/measure-sets

Outcome of Care is a health state of a patient resulting from health care AND is supported by evidence that the measure has been used to detect the impact of one or more clinical interventions. 13 IOM Aim of Quality Care Safe Effective Process of Care Is a health care-related activity performed for, on behalf of, or by a patient AND is supported by evidence that the clinical process led to improved outcomes Access 13 DentaQuest Source for Slides: http://www.qualitymeasures.ahrq.gov/index.aspx 13 Patient Centered Timely Equitable Efficient Is the attainment of timely and appropriate health care by patients or enrollees of a health Access care organization vs. Structure or clinician for Programmatic AND supported Measures by evidence of association Access with is improved whether the outcomes programs of members or satisfaction are receiving with timely and care. appropriate care. Structure Structure relates to capacity. Does the program have enough dentists in network; where are they located geographically; the enrollee to dentist Is a feature of a health ratio; care etc. organization or clinician related to the capacity to provide high quality health care AND supported by evidence that an association exists between the measure and one of the other clinical quality measure domains.

Related Health Care Delivery Measures Is used to assess the non-quality aspects.[of] the provision of care to their patients or enrollees. NOT SUPPORTED BY EVIDENCE that they indicate better or worse care 14 IOM Aim of Quality Care Safe Effective Patient Centered Use of Services The provision of a service to, on behalf of, or by a group of persons identified by enrollment in a health plan or through use of clinical services. Use of service measures can assess encounters, tests, or interventions that are not supported by evidence of the appropriateness of the service for the specified individuals. Timely Equitable Efficient http://www.qualitymeasures.ahrq.gov/index.aspx 14

Why Adopt DQA Performance Measures? Need to Target Dental Caries. Percentage of children who have untreated decay by age: 14% of kids 3-5; 17% of kids 6-9; 11% of kids 13-15 Comprehensive strategy is needed to assess access, structure, process, clinical outcomes population health status, and patient satisfaction What gets measured can be changed. Can use to: Develop policies to target resources based on Current utilization Geographic/county variations MCO/plan variations Racial and ethnic disparities

Why Adopt DQA Performance Measures? Develop policies to support appropriate use of evidencebased preventive services based on: Current provision of EB services Timeliness & frequency of services Continuity of services Develop policies to achieve higher utilization while maintaining or lowering per capita costs based on Utilization trends Amounts paid for clinical services Overall program costs

http://www.qualityforum.org/measuring_performance/abcs_of_measurement.aspx

http://www.qualitymeasures.ahrq.gov/search/search.aspx?term=dental

Progression of Measure Development First Step Programmatic Measures Second Step emeasures & Meaningful Use Measures Third Step Provider Measures

What is the Objective of the DQA in Developing Performance Measures Rob.Compton@dentaquestinstitute.org EBD Champions Conference May 9-10, 2014