Mental Health @ Shirley Powell, Director, HR Planning, Systems & Rewards Benefits Canada s 2015 Healthy Outcomes Conference June 9-11, 2015 Niagara-on-the-Lake
Company Overview Established in 1911 Largest municipal electricity distribution company in Canada Amalgamation of six utilities in 1998 Distributes electricity and engages in Conservation and Demand Management activities City of Toronto - population over 2.8 million Distributes approximately 18% of the electricity consumed in Ontario Peak Load: 4,273 MW (September 2014) Record Peak: 5,018 MW (July 2006) 2 Mental Health @ June 12, 2015
Company Overview 3 Mental Health @ June 12, 2015
Company Overview 4 Mental Health @ June 12, 2015
Strategic Pillars Vision People Financial Operations Customer 5 Mental Health @ June 12, 2015
Wellness Pillars Health & Safety: Physically & Psychologically! 6 Mental Health @ June 12, 2015
Why is This Issue Important to Us? The incidence and impact of mental illness in Canada is profound. 7 Mental Health @ June 12, 2015
Why is This Issue Important to Us? Today, the majority facing mental health issues or illness suffer in silence and don t access help early primarily due to stigma. Less than 1/3 of Canadians facing mental health problems or illness report getting help. 8 Mental Health @ June 12, 2015
Why is This Issue Important to Us? Total losses to workplaces from mental health problems = $20 billion/year. An estimated $3-$11 billion of these costs can be saved if mental health problems in the workplace are prevented. $3 BILLION $11 BILLION Source: Partners for Mental Health 9 Mental Health @ June 12, 2015
Why Address Mental Health at Employee engagement Employee retention? Contribution to productivity efforts Primary & Secondary diagnosis related to mental health are on the rise EAP utilization for stress & mental health support are on the rise 10 Mental Health @ June 12, 2015
Our Plan Executive Sponsorship Established Baseline Educate People Leaders Employee Campaign 11 Mental Health @ June 12, 2015
Executive Sponsorship Executive Sponsor selected Launched program 2013 at Quarterly Leadership Update 12 Mental Health @ June 12, 2015
Established Baseline Survey sent to people leaders to gauge level of comfort and knowledge on managing mental health issues prior to program launch 60% of people leaders participated 13 Mental Health @ June 12, 2015
Educate People Leaders Launched Mental Health in the Workplace training program for all people leaders Over 80% of people leaders trained on mental health in the workplace 2013/2014 14 Mental Health @ June 12, 2015
Employee Campaign is proud to support employee mental health and well-being by participating in the Not Myself Today campaign, led by Partners for Mental Health. 15 Mental Health @ June 12, 2015
What is Not Myself Today? Not Myself Today is a national workplace mental health initiative that aims to: Increase awareness and understanding of mental health and mental illness Reduce stigma Foster a culture of acceptance and support for mental health and for those facing challenges 16 Mental Health @ June 12, 2015
Not Myself Today Not Myself Today provides activities, tools and resources to engage people in conversation and to support learning about the importance of and how everyone can help to build a mentally healthy workplace. 17 Mental Health @ June 12, 2015
Not Myself Today THE CAMPAIGN TOOLKIT - Turnkey tools, resources and materials: Employee engagement activities Toolkit resource guide and case studies Fact and resource sheets for managers, for employees and for caregivers Weekly tips series and regular webinars Promotional materials posters, wall decals, tent cards, digital ads 18 Mental Health @ June 12, 2015
Not Myself Today Through a shared insight the feeling of not being oneself people connect to the topic of mental health and build understanding for those who may be facing challenges. 19 Mental Health @ June 12, 2015
October is Mental Health Awareness Month 20 Mental Health @ June 12, 2015
Multimedia Approach Company intranet included video TV broadcast Departmental exercise Partners for Mental Health WHO 21 Mental Health @ June 12, 2015
Follow-up leader survey results showed significant increase in leader awareness and preparedness to address mental health in the workplace 69% of participants completed their mental health awareness engagement activity and a further 24% intended to complete it before the end of the year Employee feedback Culture change Results? 22 Mental Health @ June 12, 2015
Mental Health Scenario 1 Supervisor noticed a field employee was more quiet than usual, and unusual behaviours like talking to self/pacing Supervisor applied his mental health training The employee confided that he did not feel right The supervisor contacted EAP provider and internal Health Services who worked with the employee and ended up taking time off work for treatment and recovery Upon his return, he thanked his supervisor, and said he did not know where he would be without his support 23 Mental Health @ June 12, 2015
Mental Health Scenario 2 An employee was sitting in a room with another coworker and was shaking her head and said to her I just don t want to live anymore, I just don t see the point. The co-worker brought it to the attention of her supervisor The supervisor talked to the employee and was concerned about her mental health state To keep her safe the Supervisor called EAP crisis line/health Services This resulted in calling 911 and the employee was admitted to hospital, followed by many weeks of treatment before returning to work 24 Mental Health @ June 12, 2015
Where Are We Going? 25 Mental Health @ June 12, 2015
Mental Health Program Executive Sponsor People Leader Directed Program Employee Directed Program 26 Mental Health @ June 12, 2015
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