Membership Survey APHL is dedicated to meeting the needs of its members, and it is our sincere hope that you will assist us in determining if we are succeeding. Our objective for this anonymous survey is to assess your needs and satisfaction with the benefits, programs and services APHL provides. Please take a few minutes to provide your feedback on ways APHL can improve existing benefits, develop new products/services and demonstrate the value of APHL to its members and potential members/funders. Provide your contact information at the end if you would like for us to follow up with you regarding your responses. Please complete this survey by COB on March 15, 2017. All institutional, individual, honorary, emeritus, retired and student members who complete this survey are eligible to win one of two 2017 APHL Annual Meeting registrations ($525 value). If you have any questions, please contact Drew Gaskins, membership specialist, at drew.gaskins@aphl.org or 240.485.2733. Thank you in advance for your support of APHL!
1. What is your membership category? Please contact Drew Gaskins if you do not know your membership status. o Public Health Institutional - State Member Representative (please answer questions 1a-22) o Public Health Institutional - State Member Associate (please answer questions 1a-22) o Public Health Institutional - Local Member Representative (please answer questions 2-22) o Public Health Institutional Local Member Associate (please answer questions 2-22) o Public Health Associate Institutional Member Representative (please answer questions 2-22) o Public Health Associate Institutional Member Associate (please answer questions 2-22) o Sustaining Diamond Level (please answer questions 2m-4m, 5d, 6-9) o Sustaining Platinum Level (please answer questions 2m-4m, 5p, 6-9) o Sustaining Gold Level (please answer questions 2m-4m, 5g, 6-9) o Sustaining Silver Level (please answer questions 2m-4m, 5s, 6-9) o Individual (please answer questions 2-22) o Retired (please answer questions 2-22) o Student/Fellow (please answer questions 2-22) o Emeritus (please answer questions 2-22) o Honorary (please answer questions 2-22) 1a. What is the population size of your laboratory s jurisdiction? o < 1 million o 1 million to 1.9 million o 2 million to 4.9 million o 5 million Institutional and Non-Institutional Questions 2. To understand your role as an APHL member, please tell us your current level of participation, your participation in the last 3 years and your desire for future participation in APHL activities. Please check all that apply. Member of the APHL Board of Directors Member of an APHL special interest group, work group, or taskforce (i.e. outreach community of practice, dues taskforce, etc.) Currently participating Participated in last 3 years Would like to participate in the future Not interested
Serve on one or more APHL committees or subcommittees Participate in Hill Day Represent APHL at partner meetings (i.e., CDC, FDA, ASM, ASTHO, other advisory groups, etc.) Member of one of the Emerging Leader cohorts and/or a member of the Network of Laboratory Leader Alumni (NOLLA) Participate on planning committees for national, regional or local APHL meetings, events and trainings Attend APHL learning events (in person, webinar, teleconference) Join regular calls on special topics aimed at specific member categories (Ag and chem members, EH/EL members, STCs, allmember calls, 50-state member alert calls, etc.) Attend, speak or moderate, or submit one or more session proposals/posters for the APHL annual meeting, Newborn Screening symposium, TB meeting and/or InFORM Volunteer for the Ambassador Program (as an ambassador or first-time attendee) at the APHL annual meeting Contribute content to APHL publications (i.e. Lab Matters, the APHL blog, scientific publications) developed by committees Volunteer with the APHL global health program My laboratory participates in domestic or international twinning partnerships through APHL Participate in L-SIP assessment as a planner, participant, or support staff Participate in adopting and implementing PHL competencies Currently participating Participated in last 3 years Would like to participate in the future Other- please specify: o Do not participate in any APHL activities and do not wish to participate in future activities Not interested
3. How satisfied are you with the following APHL products and services? My APHL (i.e. member/account portal on www.aphl.org) APHL member search (replaces hard copy membership directory) satisfied Satisfied Unsatisfied Unsatisfied not of this resource of but have not used it Member Resource Center Survey Resource Center Guidance documents for federal grant applications APHL position statements (on policy webpage) Blast emails (announcements, alerts, informational, marketing training, etc.) Funding opportunities (APHL requests for proposals for various projects) Toolkits (on a variety of topics) Publications (weekly eupdate, Lab Matters, program-specific white papers, guidance documents, reports, etc.) Annual meeting registration discounts Online job center Amazon bookstore Global health volunteer opportunities Travel scholarships (for annual meeting, conferences, meetings and trainings)
Laboratory System Improvement Program (L-SIP) satisfied Satisfied Unsatisfied Unsatisfied not of this resource of but have not used it National awards program New APHL website (www.aphl.org) Continuing education and training APHL scientific conferences (annual meeting, NBSGTS, TB Meeting, InFORM, etc.) APHL PHL competencies resources 4. How satisfied are you with following APHL s intangible resources? Informal professional collaboration with colleagues APHL s legislative advocacy satisfied Satisfied Unsatisfied Unsatisfied not of this resource of but have not used it APHL s crisis response (i.e., support for labs during outbreaks) Professional development (i.e., for new directors, emerging leaders) APHL s communication/marketing of the value of public health laboratories APHL s technical assistance (guidance on a variety of technical issues)
5. Please indicate the extent to which you agree or disagree with the following statements. APHL is an important go-to resource for information and updates on legislative, technical, career planning and public health news items. I get the information I need when I turn to APHL. APHL s work strengthens public health laboratory effectiveness. APHL contributes to my personal job effectiveness. APHL provides valuable training and professional development for me. APHL provides valuable opportunities for collaboration and networking with my peers. APHL provides a valuable service by being the public health laboratories liaison to federal and state partners, legislators, funders and others in the laboratory and public health communities. APHL contributes to cultivating a culture of safety in public health laboratories. APHL contributes to cultivating a culture of quality improvement in public health laboratories. The information that comes from APHL informs important decisions in my lab/agency/institution. APHL supplies valuable information regarding funding opportunities and guidance in securing and maintaining federal funding. Strongly agree Agree Neutral Disagree Strongly Disagree
The new APHL website is easy to navigate and I have no trouble finding what I need. I would recommend membership in APHL to others I would recommend becoming engaged in APHL activities to new APHL members. proud to say that a member of APHL. Strongly agree Agree Neutral Disagree Strongly Disagree 6. How satisfied are you with the following APHL meetings and forums? APHL Annual Meeting and Government Environmental Laboratory Conference satisfied Satisfied Unsatisfied Unsatisfied not of this but have not used it APHL fellowships (Infectious Disease, Newborn Screening, Environmental Health, etc.) Program leadership forums conference calls (i.e., 50-state, local labs, environmental labs, lab directors quarterly calls) Subject specific/technical meetings New laboratory director orientation 7. Have you attended an APHL annual meeting? o Yes (Q 7a) o No (Q 7b)
7a. What is the primary factor influencing your decision to attend the APHL annual meeting? o Program content (break out symposia/workshops) o Access to industry representatives o Cost o Date/time of year o Employer requirements o Keynote speakers o Location o Opportunities for continuing education credit o Opportunities for professional interaction o Other, please specify: None of the above 7b. What are the reasons for not attending the APHL annual meeting? Please check all that apply. o Cost of travel and registration o Location of the meeting o Limited number of meetings able to attend each year o Travel restrictions o Time away from work o Other- please specify: 8. Do you belong to any of the following organizations? Please check all that apply. o American Society for Clinical Laboratory Science (ASCLS) o American Public Health Association (APHA) o American Society for Microbiology (ASM) o American Society for Clinical Pathology (ASCP) o American Waterworks Association (AWWA) o American Association for Clinical Chemistry (AACC) o College of American Pathologists (CAP) o Clinical and Laboratory Standards Institute (CLSI) o Clinical Laboratory Management Association (CLMA) o Water Environment Federation (WEF) o The NELAC Institute o Other-please specify: None of the above
9. Who is your primary source(s) for the following? Please choose only 3 sources. Continuing education Professional development Federal agency updates Laboratory news and information (i.e., funding, legislation, etc.) Scientific and technical information Networking APHL ASCLS AACC APHA ASM ASCP CAP CLSI Other Membership Value 10. Please rate your level of satisfaction with your interactions with APHL staff. o Excellent o Good o Fair o Poor o Have not had any contact with APHL staff 11. Based on the cost of dues for the membership benefits you and/or your laboratory receive, how would you rate the value you receive from your APHL membership? o Greater than the cost of membership o Equal to the cost of membership o Less than the cost of membership o Not Applicable 12. What is APHL s greatest value for you and or your laboratory? Please describe this value in detail. 13. What would be the most valuable thing APHL could do that it does not do today?
14. Overall, how satisfied are you with your APHL membership? o satisfied o Satisfied o Dissatisfied o dissatisfied Demographics 15. How long have you been an APHL member? o Fewer than 2 years o 2-5 years o 6-10 years o 11-15 years o More than 15 years Don't know 16. Which of the following best describes your role/job title in your organization? o Laboratory Director o Deputy Director/Assistant Director/Associate Director o Laboratory Manager o Laboratory Section Supervisor o Laboratory Staff/Technologist o Retired Laboratory Director o Consultant o Other, please specify: 17. Please select your age range: o Under 30 o 30-39 o 40-49 o 50-59 o 60-69 o 70 or older 18. Are you o Male o Female
19. What is your race/ethnicity? Please check all that apply. o American Indian or Alaska Native o Asian o Black or African American o Native Hawaiian or Other Pacific Islander o White o Hispanic or Latino o Other- please specify: 20. Do you want APHL to follow up on your responses? o Yes (Go to 20a) o No (go to 21) 20a. Please provide the following information: Name: Name of your organization: Email address: 21. Do you want to participate in the raffle? o Yes (Go to 21a) o No (go to 22) 21a. Please provide the following information: Name: Email address: 22. Please share any comments you have. Thank you for taking the time to complete this survey.
Sustaining Member Questions 2m. Please rate the reasons you are a Sustaining Member in order of importance. Gaining visibility among public health laboratories for business development purposes Opportunity to attend the APHL Annual Meeting Showing your support of the public health laboratories Unique marketing opportunities unavailable to nonmember companies (e.g. advertising discounts) Regular communications from APHL Opportunities to participate in APHL sponsored meetings (e.g. presentations, posters, sponsorships, organizing, planning, etc.) Access to information affecting public health laboratories (e.g. guidelines, e-newsletters, etc.) Networking opportunities and access to federal agencies and public health partners Materials that identify your company as an APHL member (e.g., sustaining member mark, lapel pin, etc.) important Important Somewhat important Not important 3m. Have you attended any of the following APHL meetings? Please check all that apply. o APHL Annual Meeting and Government Environmental Laboratory Conference o Integrated Foodborne Outbreak Response and Management Conference (InFORM) o National Conference on Laboratory Aspects of Tuberculosis o Newborn Screening and Testing Symposium (NBSGTS) o None of the above 4m. Is there any benefit not currently offered to Sustaining Members that would be of value to your or your company? Please be as specific as possible.
5d. How satisfied are you with the following benefits available to Diamond level members? Please rank your satisfaction with each of the following benefits. In addition, please check at least 5 benefits that are most valuable to your membership with APHL. not of this satisfied Satisfied Unsatisfied unsatisfied benefit Five complimentary registrations to the APHL Annual Meeting Complimentary exhibit booth space at all APHL-hosted meetings (Annual Meeting, NBSGTS, etc.) First right of refusal for all sponsorship and support opportunities Additional registrations to the APHL Annual Meeting at a member rate for guests and other company employees Two complimentary registrations at all other APHL hosted meetings Ability to submit abstracts or posters for any APHL meeting Opportunity to participate in a panel, workshop or other speaker event at APHL sponsored meetings or conferences Access to Membership Directory in searchable online format Five free member mailing list rentals Discounts on advertising Opportunity to meet with the APHL Board of Directors with no other companies present Opportunity to participate in the Corporate Leadership Council
Logo placement on the APHL website and web link to corporate web site from aphl.org satisfied Satisfied Unsatisfied unsatisfied not of this benefit Use of the APHL Sustaining Member mark Logo and corporate web link in eupdate Five subscriptions to eupdate (weekly electronic newsletter) Ability to add news and product information eupdate Five APHL Lab Matters subscriptions Logo placement in APHL Lab Matters Opportunity to write the Industry Matters column of Lab Matters Opportunity to apply for membership on an APHL committee Regular communications from APHL Ability to comment on position statements affecting public health laboratory practice and policy
5p. How satisfied are you with the following benefits available to Platinum level members? Please rank your satisfaction with each of the following benefits. In addition, please check at least 5 benefits that are most valuable to your membership with APHL. not of this satisfied Satisfied Unsatisfied unsatisfied benefit Four complimentary registrations to the APHL Annual Meeting Complimentary exhibit booth space at the APHL Annual Meeting Additional member-rate registrations to the APHL Annual Meeting Two complimentary registrations at one other APHL hosted meeting Ability to submit abstracts or posters for any APHL meeting Opportunity to participate in a panel, workshop or other speaker event at APHL sponsored meetings or conferences Access to Membership Directory in searchable online format Two free member mailing list rentals Discounts on advertising Opportunity to meet with the APHL Board of Directors with no other companies present Opportunity to participate in the Corporate Leadership Council Logo placement on the APHL website and web link to corporate web site from aphl.org Use of the APHL Sustaining Member mark
Logo and corporate web link in eupdate satisfied Satisfied Unsatisfied unsatisfied not of this benefit Two subscriptions to eupdate (weekly electronic newsletter) Ability to add news and product information eupdate Two APHL Lab Matters subscriptions Logo placement in APHL Lab Matters Opportunity to write the Industry Matters column of Lab Matters Opportunity to apply for membership on an APHL committee Regular communications from APHL Ability to comment on position statements affecting public health laboratory practice and policy 5g. How satisfied are you with the following benefits available to Gold level members? Please rank your satisfaction with each of the following benefits. In addition, please check at least 5 benefits that are most valuable to your membership with APHL. not of this satisfied Satisfied Unsatisfied unsatisfied benefit Four complimentary registrations to the APHL Annual Meeting Complimentary exhibit booth space at the APHL Annual Meeting
satisfied Satisfied Unsatisfied unsatisfied not of this benefit Additional member-rate registrations to the APHL Annual Meeting Ability to submit abstracts or posters for any APHL meeting Opportunity to participate in a panel, workshop or other speaker event at APHL sponsored meetings or conferences Access to Membership Directory in searchable online format One free member mailing list rental Discounts on advertising Logo placement on the APHL website and web link to corporate web site from aphl.org Use of the APHL Sustaining Member mark One subscription to eupdate (weekly electronic newsletter) Ability to add news and product information eupdate One APHL Lab Matters subscription Logo placement in APHL Lab Matters Opportunity to apply for membership on an APHL committee Regular communications from APHL
Ability to comment on position statements affecting public health laboratory practice and policy satisfied Satisfied Unsatisfied unsatisfied not of this benefit 5s. How satisfied are you with the following benefits available to Silver level members? Please rank your satisfaction with each of the following benefits. In addition, please check at least 5 benefits that are most valuable to your membership with APHL. not of this satisfied Satisfied Unsatisfied unsatisfied benefit Two complimentary registrations to the APHL Annual Meeting Complimentary exhibit booth space at the APHL Annual Meeting Additional member-rate registrations to the APHL Annual Meeting Ability to submit abstracts or posters for any APHL meeting Opportunity to participate in a panel, workshop or other speaker event at APHL sponsored meetings or conferences Access to Membership Directory in searchable online format One free member mailing list rental Discounts on advertising Logo placement on the APHL website and web link to corporate web site from aphl.org
satisfied Satisfied Unsatisfied unsatisfied not of this benefit Use of the APHL Sustaining Member mark One subscription to eupdate (weekly electronic newsletter) Ability to add news and product information eupdate One APHL Lab Matters subscription Opportunity to apply for membership on an APHL committee Regular communications from APHL Ability to comment on position statements affecting public health laboratory practice and policy 6. Do you want APHL to follow up on your responses? o Yes (please go to question 6a) o No (please go to question 7) 6a. Please provide the following information: Name: Name of your organization: Email address: 7. Please tell us your perception of the value of your company s membership in APHL. o The value of APHL Sustaining Membership exceeds the dues paid by my company o The value of APHL Sustaining Membership is equal to the dues paid by my company o The value of APHL Sustaining Membership is less than the dues paid by my company
8. What was your organization s annual revenue in the latest completed fiscal year (in US dollars)? o Under $5 million o $5 million to under $10 million o $10 million to under $25 million o $25 million to under $50 million o Greater than $50 million 9. Please provide any comments you have. Thank you for taking the time to complete this survey.