Accessibility Standards Mitel products are designed with the highest standards of accessibility. Below is a table that outlines how Mitel MiVoice 8528 and 8568 digital business telephones conform to section 508 of the United States Access Board s Electronic and Information Technology Accessibility Standards, specifically subsections 1194.23 Telecommunications Products, and 1194.31 Functional Performance Criteria. These criteria represent the test for Equivalent Facilitation under section 1194.5. Section 1194.23 Telecommunications Products Criteria (a) Telecommunications products or systems which provide a function allowing voice communication and which do not themselves provide a TTY functionality shall provide a standard nonacoustic connection point for TTYs. Microphones shall be capable of being turned on and off to allow the user to intermix speech with TTY use. (b) Telecommunications products which include voice communication functionality shall support all commonly used cross-manufacturer nonproprietary standard TTY signal protocols. (c) Voice mail, auto-attendant, and interactive voice response telecommunications systems shall be usable by TTY users with their TTYs. (d) Voice mail, messaging, auto-attendant, and interactive voice response telecommunications systems that require a response from a user within a time interval, shall give an alert when the time interval is about to run out, and shall provide sufficient time for the user to indicate Is Criteria? Not Applicable Not Applicable Remarks and Explanations Most TTYs that permit an electronic, non-acoustic connection to the telephone network do so through RJ- 11 tip/ring connectors such as those found on residential analog telephone equipment. The MiVoice Office 250 system features analog ports that connect to TTY devices. Mitel Digital phones connected to MiVoice Office 250 have a microphone Mute key. MiVoice 8528 and 8568 telephones have a hands-free capability which will allow microphones to be turned on and off. MiVoice Office 250 features analog ports that connect to TTY devices. These analog ports are configured to support standard TTY signal protocols. This requirement applies to voice mail, auto-attendant, and interactive voice response systems, not to the telephone itself. Even so, there is no aspect of the MiVoice Digital telephone that would interfere with the operation or compliance of these systems. This requirement applies to voice mail, auto-attendant, and interactive voice response systems, not to the telephone itself. Even so, there is no aspect of the MiVoice Digital telephone that would interfere with the operation or compliance of these systems.
more time is required. (e) Where provided, caller identification and similar telecommunications functions shall also be available for users of TTYs, and for users who cannot see displays. (f) For transmitted voice signals, telecommunications products shall provide a gain adjustable up to a minimum of 20 db. For incremental volume control, at least one intermediate step of 12 db of gain shall be provided. (g) If the telecommunications product allows a user to adjust the receive volume, a function shall be provided to automatically reset the volume to the default level after every use. (h) Where a telecommunications product delivers output by an audio transducer which is normally held up to the ear, a means for effective magnetic wireless coupling to hearing technologies shall be provided. (i) Interference to hearing technologies (including hearing aids, cochlear implants, and assistive listening devices) shall be reduced to the lowest possible level that allows a user of hearing technologies to utilize the telecommunications product. (j) Products that transmit or conduct information or communication, shall pass through cross-manufacturer, non-proprietary, industrystandard codes, translation protocols, formats or other information necessary to provide the information or communication in a usable format. Technologies, which If TTY is used with MiVoice 8528 and 8568 telephones as specified in 1194.23(a), caller ID and similar functions will continue to appear appropriately on each phone display. The visually impaired can use a residential-grade, commercial voice-output caller ID connection with a dedicated analog line from the PBX to the user's location. This line, as well as the line to the telephone, must be administered as an appearance, so incoming calls are routed to both paths simultaneously. MiVoice Office 250 provides this capability through industry-standard analog caller ID functions on dedicated analog ports or by Mitel 85x8 Series phones. MiVoice 8528 & 8568 Telephones conform to this standard, offering 15 db gain from nominal (as per FCC part 68) with step sizes of 3 db. All MiVoice 8528 & 8568 Telephones have -9 to +15 db adjustable handset gain. Third Party +20 db inline amplifiers available from Walker Equipment Corp. are compatible with Mitel 85x8 Digital Phones. After use, the receiver volume of the MiVoice 8528 & 8568 Phones will automatically be reset to a default level. In addition, the handset volume-adjustment option allows the user to customize the default volume for their station. This criterion is an integral part of the handset receiver design for MiVoice 8528 & 8568 Phones. These handsets do not generate RF interference. This adheres to FCC standards for electro-magnetic shielding. All Mitel handsets have FCC-compliant primary inductive coils, permitting the phone to be used with inductively coupled assistive hearing devices. This criterion is an integral part of the handset receiver design for MiVoice 8528 & 8568 Phones. Mitel 85x8 Digital phones meet FCC standards for electromagnetic shielding. MiVoice Office 250 has no characteristic that would interfere with the transmitted and received Baudot tones used by US-standard TTYs. The Baudot tones used by U.S. standard TTY's are transmitted and received reliably by the 85x8 Digital Phones.
use encoding, signal compression, format transformation, or similar techniques shall not remove information needed for access or shall restore it upon delivery. (k)(1) Products, which have following: Controls and Keys shall be tactilely discernible without activating the controls or keys. The dial pads on all MiVoice 8528 & 8568 telephones are arranged in a standard manner, with a raised nub on the 5 key, thereby making tactile navigation easier for visually impaired users. Tactile navigation of the special function keys is facilitated by the use of a consistent key layout that includes at least one set of uniquely shaped controls that can act as a tactile navigation landmark. (k)(2) Products, which have following: Controls and Keys shall be operable with one hand and shall not require tight grasping, pinching, twisting of the wrist. The force required to activate controls and keys shall be 5 lbs. (22.2N) maximum. MiVoice 8528 & 8568 telephones use 0.4 lb (1.7 Newton) of force to activate its controls and keys. (k)(3) Products, which have following: If key repeat is supported, the delay before repeat shall be adjustable to at least 2 seconds. Key repeat rate shall be adjustable to 2 seconds per character. (k)(4) Products, which have following: The status of all locking or toggle controls or keys shall be visually discernible, and discernible either through touch or sound. Partially There is no repeat-key function on any of the MiVoice 8528 & 8568 telephones. Keystroke is only activated on the upstroke of a key depression. The status of all locking or toggle keys, such as the microphone button, is indicated by LED. The speaker and mute buttons have a toggle LED indication. The status of all buttons is indicated visually by an orange LED. The status of the speaker button is evident audibly by the basic telephone behavior. The mute button plays an audible tone to indicate activation/deactivation. Section 1194.31 Functional Performance Criteria Criteria (a) At least one mode of Is Criteria? Remarks and Explanations Support for these criteria are described in the comments for sections 1194.23(e) and 1194.23(k)(1).
user vision shall be provided, or support for assistive technology used by people who are blind or visually impaired shall be provided. (b) At least one mode of visual acuity greater than 20/70 shall be provided in audio and enlarged print output working together or independently, or support for Assistive Technology used by people who are visually impaired shall be provided. At normal working distances, visual acuity greater than 20/70 is not required. The alpha-numeric displays on MiVoice 8528 and 8568 telephones comply with the paragraph 707.5.6.2 of the ADA accessibility design guidelines (published November 16, 1999 by the Federal Register): Characters displayed on a screen shall be in a sans serif font. Characters shall be a minimum of 0.19 inches (4.8 mm) high, based on the size of the uppercase letter I. (The height of the uppercase letter I in the display for Digital phones is 5.6 mm high.) Characters contrast against their background, with dark characters on a light background. (c) At least one mode of user hearing shall be provided, or support for Assistive Technology used by people who are deaf or hard of hearing shall be provided (d) Where audio information is important for the use of a product, at least one mode of retrieval shall be provided in an enhanced auditory fashion, or support for assistive hearing devices shall be provided. (e) At least one mode of user speech shall be provided, or support for Assistive Technology used by people with disabilities shall be provided. (f) At least one mode of fine motor control or simultaneous actions and that is operable with limited reach Partially The features in MiVoice 8528 and 8568 digital telephones that support TTY compatibility are described in the comments for sections 1194.23(a), 1194.23(b) and 1194.23(j). Features that provide enhanced audio are described in the comments for sections 1194.23(f) and 1194.23(g). Support for assistive hearing devices is described in the comments for sections 1194.23(h) and 1194.23(i). In addition to these features, 8528 and 8568 telephones visually display incoming calls, thereby satisfying 1194.23(e), and permit the user to adjust the volume and pitch of the ringer. The enhanced audio features of Mitel MiVoice 8528 and 8568 telephones are described in the comments for sections 1194.23(f) and 1194.23(g). Support for assistive hearing devices is described in the comments for sections 1194.23(h) and 1194.23(i). MiVoice 8528 and 8568 telephones provide a visual indication of incoming calls (satisfying 1194.23(e)) and permit the user to adjust the volume and pitch of the ringer. The controls for MiVoice 8528 and 8568 telephones do not require the use of speech. The TTY-compatibility features of these phones are described in the comments for sections 1194.23(a), 1194.23(b) and 1194.23(j). The operational characteristics of all controls in MiVoice 8528 and 8568 telephones (e.g., the amount of strength required to press a button) are within the limits specified by paragraph 1194.23(k)(2). No simultaneous actions (e.g., pressing two buttons at the same time) are required.
and strength shall be provided. This information does not constitute legal advice nor does it represent, warrant or guarantee a disabled employee's ability to access and use your agency's information with the same dexterity as other employees in your agency. Keywords: disability, disabled, blind, deaf, accessibility standards, MiVoice 8528, MiVoice 8568, Office 250 hard, phone, telephone, TTY