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A d v a n c e d H e a r i n g C e n t e r The Top 10 Things You Should Know Before Choosing Your 516.484.0811 www.ny.com

Welcome Letter from the Advanced Hearing Center Team Dear Friend, If you re reading this, then you re likely on the search for hearing treatment options or a hearing healthcare professional for yourself or a loved one. You may find that there are multiple options along the way, but just like every ear is different, every hearing healthcare professional, or audiologist, is different. Each one has their own goal, and it s important to make sure the professional you choose operates in line with your needs. If you re looking for information on hearing treatment options, you may be wondering at what age a person should first have their hearing evaluated. The American Academy of Audiology recommends everyone have a screening by age 50. This may seem early, but, like every health condition, early identification and treatment are the gold standard for improving outcomes. We have helped thousands of people boost their hearing clarity and improve their quality of life. When you re ready to do the same, give us a call. At Advanced Hearing Center, our goal is to help you restore your hearing clarity and eliminate the sense of isolation that hearing loss can cause. We offer the most advanced and effective audiological treatments available today, plus we take a compassionate approach to providing top-notch hearing care and treatment. To achieve our vision and to help you choose the right audiologist, we put this report together: The Top 10 Things You Should Know Before Choosing Your. To Your Healthy Hearing, The Advanced Hearing Center Team P.S. When you are ready, we urge you to schedule your complimentary Advanced Hearing Center Assessment, valued at $249, by calling 516.484.0811 or visiting www.ny.com. 516.484.0188 www.ny.com 2

Table of Contents Welcome Letter from the Advanced Hearing Center Team 2 1. Do They Have Extensive Experience? 4 2. Are They Affiliated with Industry Organizations? 5 3. Do They Respect Your Time? 6 4. Do They Offer Advanced Treatment Options? 7 5. Do They Provide a Complimentary Hearing Assessment? 8 6. Do They Have a Guarantee? 9 7. Do They Offer Same-Day Treatment? 10 8. Do They Offer Cutting-Edge Technology? 11 9. Do They Care for Their Community and Beyond? 12 10. Do They Offer Emergency Appointments? 13 11. BONUS: Do They Have Flexible Payment Options? 14 Closing Letter from the Advanced Hearing Center Team 15 516.484.0188 www.ny.com 3

1 Do They Have Extensive Experience? An audiologist is a specially trained hearing healthcare professional who provides a thorough diagnostic evaluation of your hearing and offers comprehensive treatment plans aimed at restoring hearing clarity. They differ from other hearing healthcare professionals in that they are university trained and carry a minimum of a Master s degree. Our audiologists not only hold Master s degrees, but some also hold Doctorate degrees, placing them among the top leaders in the industry. Each doctor has extensive experience as a hearing healthcare professional and is committed to providing excellent care while establishing long-term relationships with our patients. Any professional will have examples of their work, and an audiologist is no exception. Before making your choice, ask to see patient testimonials from their previous or current cases. We know all ears are different, but in the 16,000 lives and ears to which we have restored clarity since 2001, there s a good chance we ve encountered a case similar to yours. 516.484.0188 www.ny.com 4

2 Are They Affiliated with Industry Organizations? When you are looking for an audiologist, it s important to take note of their credentials and medical affiliations. Look for certifications, degrees, and ties to any notable organizations or groups. It s also a good idea to check out any testimonials and patient reviews, so you have first-hand feedback from their current patients. Our audiologists are state licensed and hold top degrees in the hearing healthcare industry. They re also affiliated with the American Academy of Audiology, the American Hearing Aid Association, and the American Speech and Hearing Aid Association. We feel our participation with these organizations helps us stay on top of the industry and maintain the best treatment options for our patients. 516.484.0188 www.ny.com 5

3 Do They Respect Your Time? When you find an audiology office that leaves you feeling cared for and at ease, that doesn t mean you want to spend all your time there! In researching a new audiologist, therefore, consider how long a typical appointment time slot is and whether it leaves enough time for a thorough exam and any follow up questions you may have. When an office doesn t reserve enough time for each patient, appointments can end up running late. That translates to you having to stay in the waiting room for as long as an extra hour! We appreciate being your hearing healthcare specialists of choice and want you to always feel respected, especially when it comes to the amount of time you spend in our office. With the hectic pace of everyday life, we know the last thing you want to do is spend hours in our waiting room. That s why we work hard to stay on schedule every day, so when you make an appointment with us, you can feel confident knowing you ll be seen on time. 516.484.0188 www.ny.com 6

4 Do They Offer Advanced Treatment Options? The quality of the treatment options available at your potential hearing center matter as much as your audiologist s experience and knowledge! Medical science has made leaps and bounds in the field of audiology, so make sure your audiologist takes the time to incorporate new, proven treatments into the options they make available to you. At Advanced Hearing Center, we understand how hearing loss affects every area of your life. It can cause irritability, fatigue, stress, and depression, leading to a decline in job performance, reduced physical health, and isolation from family and friends. That s why, in addition to fitting you with advanced, invisible hearing aids, we also offer treatments that focus on restoring your overall quality of life. The sooner you can hear clearly again, the sooner you can get back to doing the things you love. 516.484.0188 www.ny.com 7

5 Do They Provide a Complimentary Hearing Assessment? Most audiologists offer free consultations for new patients so that you can get expert advice about treatment needs and options before making this important investment. However, not all initial consults include the comprehensive hearing assessment offered by Advanced Hearing Center. While a typical hearing test involves playing sounds at different volumes and asking if and when you can hear them, this method doesn t provide the complete picture of your hearing profile. A real-world hearing evaluation by the Advanced Hearing Center audiology team gathers more complex details beyond what you hear, including how and why you hear the way that you do. Our completely free hearing assessment obtains an extensive understanding of your hearing issues that allows us to recommend a custom-tailored hearing rehabilitation program that is right for you. Our goal is to improve your hearing volume, hearing clarity, and even your cognitive abilities. Schedule your complimentary, no-obligation hearing assessment and treatment consultation today by calling our state-of- the-art hearing centers in Central Pennsylvania at 516.484.0811. We look forward to meeting you! 516.484.0188 www.ny.com 8

6 Do They Have a Guarantee? We have to make choices about our health care every day. No matter what audiologist you choose, your hearing needs deserve an exceptional experience delivered by an expert team of audiology professionals. One way to identify whether a hearing team will truly put your needs first is to ask whether they back up their treatment with any guarantees. The team at the Advanced Hearing Center is so certain that you will love your hearing rehabilitation experience that we back our pledge with a 100% Satisfaction Guarantee. You read that correctly we are committed to do what it takes to make you happy! Our New York City hearing center treatments come with a complete satisfaction guarantee on your service and prescription programming. If at any time you feel less than 100% satisfied with the care and service we provide for your hearing needs, let us know. We want you to have the best possible experience when you visit any of our hearing centers, and this is one more way we promise an unparalleled hearing care experience for every single patient. 516.484.0188 www.ny.com 9

7 Do They Offer Same-Day Treatment? Our lives can be so chaotic at times! Your decision to pursue hearing treatment shouldn t disrupt your entire schedule. When you arrive for your initial hearing assessment at a new hearing center, you shouldn t have to schedule yet another appointment before you can actually begin treatment. After all, the sooner you start, the sooner you can enjoy the sounds of the world around you with improved clarity and understanding! The offices of Advanced Hearing Center offer same-day starts for hearing rehabilitation. This means that once you are ready, you are welcome to begin your treatment journey on the same day as your free, complete hearing assessment and treatment consultation. It s that easy! 516.484.0188 www.ny.com 10

8 Do They Offer Cutting-Edge Technology? Most people think we hear with our ears, and while that s partially correct, the process of hearing actually happens in the brain. That s why the neuroscience behind modern hearing loss treatments is focused on the brain, cognition, and the potential risks associated with untreated hearing loss. Today s hearing loss treatments are far more than a simple amplifying device behind your ear, so if your audiologist thinks hearing first (not brain first) in their treatment plan, you are missing out on many long-term lifestyle benefits. We are proud to offer multiple hearing aid options and innovative treatments designed with cognitive aspects of hearing loss in mind. Here are a few of the products we stand behind: Lyric Hearing Aids 100% invisible hearing aids that provide natural sound quality and 24/7 effortless hearing. ReSound Hearing Aids Offers multiple models, each with a different focus, but dedicated to providing the latest in smart hearing advancements. WIDEX Hearing Aids Three different hearing aid models focused on providing trueto-life technology to customize your hearing loss treatment. Our audiologists at Advanced Hearing Center understand the significant negative impacts of untreated hearing loss on your brain. That s why we offer the above products, plus many more, in order to provide our patients with strain-free hearing and top-rated sound quality. You can schedule a free assessment at any of our hearing centers to learn more about our cutting-edge services! 516.484.0188 www.ny.com 11

9 Do They Care for Their Community and Beyond? Before selecting your audiology practice, pay attention to whether they support their community as a whole. Community support can range from monetary donations, supporting local sports teams, or teaming up with non-profit organizations to provide free care all making your community a better place to live and work. When you opt for treatment with a community-minded audiologist, you indirectly support your local community and enjoy the added benefit of receiving treatment from a hearing care provider who genuinely cares about other people. We are so grateful to our patients for their many years of support and patronage of the Advanced Hearing Center. Our established team of hearing experts is your area s premier choice for audiology services, and we consider it a privilege to participate in the generous spirit of giving back to our community throughout the metropolitan area. In the words of Helen Keller, blindness cuts us off from things, but deafness cuts us off from people. The Advanced Hearing Center embraces opportunities to help local people in need because we believe that the gift of hearing is an essential component to a vibrant quality of life that everyone deserves. 516.484.0188 www.ny.com 12

10 Do They Offer Emergency Appointments? While every patient is different, you may find that your journey of improved hearing can include an adjustment period for both your ears and brain. Even with an entirely customized experience for your hearing aid treatment, your hearing aid may require some adjustments along the way. Because of this, make sure to ask your prospective hearing center what their policy is for emergency appointments. How quickly will they be able to accommodate you, and will there be any additional charges for adjustments? At the Advanced Hearing Center, we never want you to experience unnecessary discomfort from your hearing aid or adaptive technology when you leave our office. If you are struggling with your new hearing aid or any other treatment, we want to hear from you right away! A member of our caring audiology team will provide a special emergency appointment at NO COST to you. 516.484.0188 www.ny.com 13

11 BONUS: Do They Have Flexible Payment Options? Even though this report was titled The Top Ten Things You Should Know, flexible payment options are simply too important to overlook when you re seeking an audiologist. That s why this question has been included here as a bonus question to ask while you do your research. While you certainly should never prioritize cost over quality when it comes to your hearing, this doesn t mean you shouldn t seek out a hearing center that is willing to help you make quality treatment affordable. Ask your potential audiologist whether they offer flexible payment plans with low or even no interest. If you have health insurance, also ask whether they are in-network or whether they will file paperwork for out-of-network insurance companies for your convenience. At Advanced Hearing Center, we understand the importance of making care affordable. In addition to keeping our prices reasonable, we accept most insurance plans and offer both 0% and low-interest monthly payment options. In this way, we help you spend less time worrying about cost and more time focusing on what really matters your hearing rehabilitation. 516.484.0188 www.ny.com 14

Closing Letter from the Advanced Hearing Center Team Dear Friend, We hope you found this report informative! Our goal was to share the many ways your local hearing health care provider can assist you with your different hearing needs. If you ve already seen another audiologist, we encourage you to follow up with any new questions or concerns based on what you ve learned in this report. Additionally whether it s for your first consultation or for a second opinion we invite you to take advantage of the Advanced Hearing Center s complimentary hearing assessment and treatment consultation. No matter what you decide, you deserve the best possible quality audiology care. Our expert medical recommendations are based on years of experience, advanced diagnostics, and thorough customized analysis. The staff at the Advanced Hearing Center is proud to have helped transform lives by restoring hearing clarity to thousands of people across the greater New York City metropolitan area. We understand that there is much to consider when choosing an audiologist. In fact, we probably could have doubled the length of this report. Our team is confident, though, that the information you now have will help you choose the right audiologist in the New York City area for all your family s hearing needs. More importantly, please know that our staff is available to answer your questions and to help you find the best options for you and your loved ones. Sincerely, Your Advanced Hearing Center Team P.S. When you are ready, we urge you to schedule your complimentary Advanced Hearing Center Assessment, valued at $249, by calling 516.484.0811 or visiting www.ny.com. 516.484.0188 www.ny.com 15

516.484.0811 www.ny.com