Appendix D. Electronic and Mail Survey Communications

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Appendix D. Electronic and Mail Survey Communications Advance Note to AAPOR Members, SENT Mon. 6/27/11 From: AAPOR Headquarters [mailto:aapor@aapor.org] Sent: Monday, June 27, 2011 2:36 PM Subject: AAPOR Membership Survey Coming Soon! Problem viewing this email? Click here for our online version Send to a friend In the next few days, you will receive an email requesting your participation in the 2011 AAPOR Membership Survey. Your input will be very important to us in assessing the benefits of membership in AAPOR and setting priorities for the association in the near and long term. For those of you who attended the annual conference in Phoenix this May, the survey also includes questions that will help us plan the annual conference for 2012 and beyond. Many thanks in advance for your help! Scott Keeter AAPOR President 2011-2012 American Association for Public Opinion Research 111 Deer Lake Road, Suite 100 Deerfield, IL 60015 +1-847-205-2651 Fax +1-847-480-9282 Our Website To unsubscribe, please click here

First Cover Email-Current Members, SENT Tue. 6/28/11 Welcome to the 2011 Membership Survey for Current AAPOR Members In an effort to better understand and serve the needs of our members, AAPOR is conducting a survey (Yes, a survey - imagine that!), asking members like you to give us feedback on your experience with AAPOR, and on the organization's importance, effectiveness, and priorities. We hope you'll take a few minutes to answer this brief questionnaire, and that you'll welcome the opportunity to tell us what you like about AAPOR and where you think we could be doing a better job. As a member of AAPOR, we know you understand the importance of responding to surveys, so please take the time to complete the survey now, and help AAPOR be all it can be for our members. http://isrsurvey.temple.edu/aapor.html?userid=xxxxx&password=xxxxxxxx Your survey id is: xxxxx and your password is: xxxxxxxx. We know your time is valuable, and we thank you in advance for your participation in this important survey. If you have any questions about the survey, please call the 2011 AAPOR Membership Survey toll free number 1-877-485-7234 to contact the Temple University Institute for Survey Research. American Association for Public Opinion Research 111 Deer Lake Road, Suite 100 Deerfield, IL 60015 +1-847-205-2651 Fax +1-847-480-9282 Our Website

First Cover Email-Former Members, SENT Tue. 6/28/11 From: [mailto:aapor@survey.isr.temple.edu] Sent: Tuesday, June 28, 2011 4:01 PM Subject: 2011 AAPOR Membership Survey for Former Members Welcome to the 2011 Membership Survey for Former AAPOR Members In an effort to better understand and serve the needs of our members and the survey research community, AAPOR is conducting a survey of former members like you who have chosen not to renew their AAPOR membership. We hope you'll take a few minutes to give us feedback on your past experiences with AAPOR, what you like about the organization and where you think we could be doing a better job. As a member of the survey research community, we know you understand the importance of responding to surveys, so please take the time to fill out the online questionnaire now, and help AAPOR in our continued efforts to do all we can to support the survey research profession. http://isrsurvey.temple.edu/aapor.html?userid=xxxxx&password=xxxxxxxx Your survey id is: xxxxx and your password is: xxxxxxxx. We know your time is valuable, and we thank you in advance for your participation in this important survey. If you have any questions about the survey, please call the AAPOR 2011 Membership Survey toll free number 1-877-485-7234 to contact the Temple University Institute for Survey Research. American Association for Public Opinion Research 111 Deer Lake Road, Suite 100 Deerfield, IL 60015 +1-847-205-2651 Fax +1-847-480-9282 Our Website

First Cover Email-Non-Member Conf. Attend., SENT Tue. 6/28/11 From: [mailto:aapor@survey.isr.temple.edu] Sent: Friday, June 24, 2011 12:46 PM Subject: 2011 AAPOR Conference Survey Welcome to the 2011 Conference Survey In an effort to better understand and serve the needs of our members and the survey research community, AAPOR is conducting a survey of people like you who attended our recent conference in Phoenix. We hope you'll take a few minutes to give us feedback on the conference, as well as some general opinions of the organization. As a member of the survey research community, we know you understand the importance of responding to surveys, so please take the time to fill out the online questionnaire now, and help AAPOR in our continued efforts to do all we can to support the survey research profession. http://isrsurvey.temple.edu/aapor.html?userid=xxxxx&password=xxxxxxxx Your survey id is: xxxxx and your password is: xxxxxxxx. We know your time is valuable, and we thank you in advance for your participation in this important survey. If you have any questions about the survey, please call the 2011 AAPOR Conference Survey toll free number 1-877-485-7234 to contact the Temple University Institute for Survey Research. American Association for Public Opinion Research 111 Deer Lake Road, Suite 100 Deerfield, IL 60015 +1-847-205-2651 Fax +1-847-480-9282 Our Website

Second Cover Email-Nonrespondents, SENT Wed. 7/6/11 (formatting not included) Recently, you should have received an email from AAPOR inviting you to participate in our membership survey. The purpose of the survey is to help AAPOR better understand and serve the needs of our members and the survey research community. As a member of this community, we know you understand the importance of responding to surveys, so we hope you ll take the time now to complete the survey in one of two ways: Fill out the online questionnaire at: URL Complete the paper survey included here and return it by mail to: We know your time is valuable, and we thank you in advance for your participation in this important survey. If you have any questions about the survey, please contact: XXX

Third Cover Email-Members Attending Conference, Wed. 7/13/11 Subject: Reminder: Help AAPOR by completing the 2011 Conference and Membership Survey Reminder: Please fill out the 2011 AAPOR Conference and Membership Survey AAPOR needs you! Your feedback, that is. In case you missed our first message (or deleted it, or put it on your to do list and got swamped with other tasks), we d like to remind you to take a few minutes right now to fill out the AAPOR Conference and Membership survey. This is your chance to tell AAPOR what you liked and didn t like about the 2011 conference, suggest ideas for future conferences, and to let AAPOR s leadership know what aspects of membership you find most and least valuable, and where AAPOR could be doing a better job serving its members and the research community. As a member of AAPOR, we know you understand the importance of responding to surveys, so please take a few minutes to complete the survey now, and make your voice heard! Don t be a non-respondent! http://isrsurvey.temple.edu/aapor.html?userid=xxxxx&password=xxxxxxxx Your survey id is: XXXXX and your password is: xxxxxxxx. We know your time is valuable, and we thank you in advance for your participation in this important survey. If you have any questions about the survey, please call the 2011 AAPOR Membership Survey toll free number 1-877-485-7234 to contact the Temple University Institute for Survey Research.

Third Cover Email-Members Not Attending Conference, Wed. 7/13/11 Subject: Reminder: Help AAPOR by completing the 2011 Membership Survey Reminder: Please fill out the 2011 AAPOR Membership Survey AAPOR needs you! Your feedback, that is. In case you missed our first message (or deleted it, or put it on your to do list and got swamped with other tasks), we d like to remind you to take a few minutes right now to fill out the AAPOR membership survey. This is your chance to tell AAPOR s leadership what aspects of membership you find most and least valuable, what you like about AAPOR, and where AAPOR could be doing a better job serving its members and the research community. As a member of AAPOR, we know you understand the importance of responding to surveys, so please take a few minutes to complete the survey now, and make your voice heard! Don t be a non-respondent! http://isrsurvey.temple.edu/aapor.html?userid=xxxxx&password=xxxxxxxx Your survey id is: XXXXX and your password is: xxxxxxxx. We know your time is valuable, and we thank you in advance for your participation in this important survey. If you have any questions about the survey, please call the 2011 AAPOR Membership Survey toll free number 1-877-485-7234 to contact the Temple University Institute for Survey Research.

Third Cover Email-Former Members, PLANNED Wed. 7/13/11 Subject: Reminder: Please help AAPOR by completing our Former Member Survey Reminder: Please fill out the 2011 AAPOR Survey of Former Members AAPOR needs you! Your feedback, that is. As someone who has been a member of AAPOR in the past, but has chosen not to renew your membership, your input is crucial to helping AAPOR understand what our members need, why people join and renew (or don t), and where we could be doing a better job serving our members and the research community. Please take a few minutes right now to complete the AAPOR survey of former members. As a member of the survey resaearch community, we know you understand the importance of responding to surveys, so please fill out the online questionnaire now, and make your voice heard! Don t be a non-respondent! http://isrsurvey.temple.edu/aapor.html?userid=xxxxx&password=xxxxxxxx Your survey id is: XXXXX and your password is: xxxxxxxx. We know your time is valuable, and we thank you in advance for your participation in this important survey. If you have any questions about the survey, please call the 2011 AAPOR Membership Survey toll free number 1-877-485-7234 to contact the Temple University Institute for Survey Research.

Third Cover Email-Non-Members Attending Conference, Wed. 7/13/11 Subject: Reminder: Help AAPOR by completing the 2011 Conference Survey Reminder: Please fill out the 2011 AAPOR Conference Survey AAPOR needs you! Your feedback, that is. In case you missed our first message (or deleted it, or put it on your to do list and got swamped with other tasks), we d like to remind you to take a few minutes right now to fill out the 2011 AAPOR Conference Survey. This is your chance to tell AAPOR what you liked and didn t like about the 2011 conference, and suggest ideas for future conferences. Your input is crucial to making future AAPOR conferences a valuable experience for all who attend. As an AAPOR conference attendee, we know you understand the importance of responding to surveys, so please take a few minutes to complete the survey now, and make your voice heard! Don t be a non-respondent! http://isrsurvey.temple.edu/aapor.html?userid=xxxxx&password=xxxxxxxx Your survey id is: XXXXX and your password is: xxxxxxxx. We know your time is valuable, and we thank you in advance for your participation in this important survey. If you have any questions about the survey, please call the 2011 AAPOR Conference Survey toll free number 1-877-485-7234 to contact the Temple University Institute for Survey Research.

Draft Final Reminder Email, Wed. 7/20/11, Members Attending Conference Subject: Complete the AAPOR 2011 Conference and Membership Survey today! Final Reminder: AAPOR Conference and Membership Survey We know your time is valuable, and so is your input to AAPOR! We re nearing the end of the field period for the AAPOR Membership and Conference Survey, and we hope you ll take the 15 minutes needed to complete your survey today. Your feedback will help AAPOR learn more about the best way to serve our members, and make future conferences an even better experience for all who attend. Thanks in advance for your participation! http://isrsurvey.temple.edu/aapor.html?userid=xxxxx&password=xxxxxxxx Your survey id is: XXXXX and your password is: xxxxxxxx. If you have any questions, or if you prefer to complete the survey over the phone or on paper, please call the 2011 AAPOR Membership Survey toll free number 1-877-485-7234 to contact the Temple University Institute for Survey Research.

Draft Final Reminder Email, Wed. 7/20/11, Members Not Attending Conference Subject: Complete the AAPOR 2011 Membership Survey today! Final Reminder: AAPOR Membership Survey We know your time is valuable, and so is your input to AAPOR! We re nearing the end of the field period for the AAPOR Membership Survey, and we hope you ll take the 10 minutes needed to complete your survey today. Your feedback will help AAPOR learn more about the best way to serve our members. Thanks in advance for your participation! http://isrsurvey.temple.edu/aapor.html?userid=xxxxx&password=xxxxxxxx Your survey id is: XXXXX and your password is: xxxxxxxx. If you have any questions, or if you prefer to complete the survey over the phone or on paper, please call the 2011 AAPOR Membership Survey toll free number 1-877-485-7234 to contact the Temple University Institute for Survey Research.

Draft Final Reminder Email, Wed. 7/20/11, Former Members Subject: Complete the AAPOR Former Member Survey today! Final Reminder: AAPOR Survey of Former Members We know your time is valuable, and so is your input to AAPOR! We re nearing the end of the field period for the AAPOR Former Member Survey, and we hope you ll take the 5 minutes needed to complete your survey today. Your feedback will help AAPOR do a better job serving our members and the survey research community. Thanks in advance for your participation! http://isrsurvey.temple.edu/aapor.html?userid=xxxxx&password=xxxxxxxx Your survey id is: XXXXX and your password is: xxxxxxxx. If you have any questions, or if you prefer to complete the survey over the phone or on paper, please call the 2011 AAPOR Membership Survey toll free number 1-877-485-7234 to contact the Temple University Institute for Survey Research.

Draft Final Reminder Emails, Wed. 7/20/11, Non-Members Attending Conference Subject: Complete the AAPOR 2011 Conference Survey today! Final Reminder: AAPOR 2011 Conference Survey We know your time is valuable, and so is your input to AAPOR! We re nearing the end of the field period for the AAPOR 2011 Conference Survey, and we hope you ll take the 10 minutes needed to complete your survey today. Your feedback will help AAPOR make future conferences an even better experience for all who attend. Thanks in advance for your participation! http://isrsurvey.temple.edu/aapor.html?userid=xxxxx&password=xxxxxxxx Your survey id is: XXXXX and your password is: xxxxxxxx. If you have any questions, or if you prefer to complete the survey over the phone or on paper, please call the 2011 AAPOR Membership Survey toll free number 1-877-485-7234 to contact the Temple University Institute for Survey Research.

E-Blast, Thu. 7/28/11 To members who attended the 2011 conference: From: Frank Newport, AAPOR Past President Subject: Important message about the AAPOR 2011 Membership and Conference Survey I m writing to update our members on the progress towards completing AAPOR s 2011 Membership and Conference Survey. So far, 44% of AAPOR members have completed the survey. To those who have responded thank you! And to those who have yet to respond, I d like to urge you to complete your survey today. It only takes about 15 minutes, and your responses will help AAPOR do a better job serving its members and improve future AAPOR conferences for all who attend. I personally found the survey to be a good opportunity to capture my thoughts on the organization in order to help shape its future. The Temple University Institute for Survey Research is conducting the survey on AAPOR s behalf. They have mailed a paper version you can complete and mail back. Their interviewers have also begun calling those who haven t responded yet to offer telephone completion of the survey. If you re among the non-respondents, please answer your phone if Temple calls and don t be surprised if you get multiple calls, as they promised us a decent response rate. Or avoid the phone calls altogether, and complete the survey online today! You should have received at least one email over the past several weeks with a unique link to your survey. If you ve deleted these emails (accidentally, of course), you can contact Temple by email (aapor@survey.isr.temple.edu) or phone (1-877-485-7234) to obtain your link. All of us on the AAPOR Executive Council look forward to hearing your feedback and seeing the survey results. Thank you again for your participation! Best wishes, Frank Newport AAPOR Past President

E-Blast, Thu. 7/28/11 To members who did not attend the 2011 conference: From: Frank Newport, AAPOR Past President Subject: Important message about the AAPOR 2011 Membership Survey I m writing to update our members on the progress towards completing AAPOR s 2011 Membership Survey. So far, 44% of AAPOR members have completed the survey. To those who have responded thank you! And to those who have yet to respond, I d like to urge you to complete your survey today. It only takes about 10 minutes, and your responses will help AAPOR do a better job serving its members. I personally found the survey to be a good opportunity to capture my thoughts on the organization in order to help shape its future. The Temple University Institute for Survey Research is conducting the survey on AAPOR s behalf. They have mailed a paper version you can complete and mail back. Their interviewers have also begun calling those who haven t responded yet to offer telephone completion of the survey. If you re among the non-respondents, please answer your phone if Temple calls and don t be surprised if you get multiple calls, as they promised us a decent response rate. Or avoid the phone calls altogether, and complete the survey online today! You should have received at least one email over the past several weeks with a unique link to your survey. If you ve deleted these emails (accidentally, of course), you can contact Temple by email (aapor@survey.isr.temple.edu) or phone (1-877-485-7234) to obtain your link. All of us on the AAPOR Executive Council look forward to hearing your feedback and seeing the survey results. Thank you again for your participation! Best wishes, Frank Newport AAPOR Past President

E-Blast, Thu. 7/28/11 To non-members who attended the 2011 conference: From: Rob Santos, AAPOR 2011 Conference Chair Subject: Follow-up to the AAPOR 2011 Conference Seems like only yesterday that we were attending the 2011 AAPOR conference in Phoenix, learning about the latest research developments, enjoying the good weather and the great camaraderie. So, how was your experience attending the conference? We d really like to know! That brings me to the purpose of this letter: reminding you of our post-conference survey to collect your valuable feedback. Over the past several weeks, you should have received at least one email inviting you to participate in our AAPOR 2011 Conference Survey. If you have already responded thank you! And to those who have yet to respond, we fervently wish to know your experience. Please help us by complete your survey today. It only takes about 10 minutes, and your responses will help improve future AAPOR conferences for all who attend. The Temple University Institute for Survey Research is conducting the survey on AAPOR s behalf. They have mailed a paper version you can complete and mail back. Their interviewers have also begun calling those who haven t responded yet to offer telephone completion of the survey. Please answer your phone if Temple calls and don t be surprised if you get multiple calls, as they promised us a decent response rate. You can avoid the phone calls altogether by completing the survey online today! You should have received at least one email over the past several weeks with a unique link to your survey. If you ve deleted these emails (accidentally, of course), you can contact Temple by email (aapor@survey.isr.temple.edu) or phone (1-877-485-7234) to obtain your link. All of us who were involved with the AAPOR 2011 conference and the planning for the 2012 Conference look forward to receiving your feedback. Thank you again for your participation! Best wishes, Rob Santos AAPOR 2011 Conference Chair

E-Blast, Thu. 7/28/11 To former members who did not attend the 2011 conference: From: Frank Newport, AAPOR Past President Subject: Important message about the AAPOR 2011 Former Member Survey I appreciated the opportunity to serve you as AAPOR President and would like to ask your help in an important activity. Over the past several weeks, you should have received at least one email inviting you to participate in the AAPOR 2011 Survey of Former Members. So far, 18% of former AAPOR members have completed the survey. To those who have responded thank you! And to those who have yet to respond please help us by completing your survey today! It only takes about 5 minutes, and your responses will help AAPOR do a better job serving its members and the survey research community. The Temple University Institute for Survey Research is conducting the survey on AAPOR s behalf. They have mailed a paper version you can complete and mail back. Their interviewers have also begun calling those who haven t responded yet to offer telephone completion of the survey. If you re among the non-respondents, please answer your phone if Temple calls and don t be surprised if you get multiple calls, as they promised us a decent response rate. Or avoid the phone calls altogether, and complete the survey online today! You should have received at least one email over the past several weeks with a unique link to your survey. If you ve deleted these emails (accidentally, of course), you can contact Temple by email (aapor@survey.isr.temple.edu) or phone (1-877-485-7234) to obtain your link. All of us on the AAPOR Executive Council look forward to hearing your feedback and seeing the survey results. Thank you again for your participation! Best wishes, Frank Newport AAPOR Past President

Social Media and Web Communications Twitter, 7/7/11 Twitter, 7/27/11 Facebook, 7/13/11 LinkedIn, 7/14/11 AAPOR.org note