Motivation as a Skill: Strategies for Managers and Employees Susan Fowler Senior Consulting Partner The Ken Blanchard Companies
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Today s Speaker Susan Fowler Senior Consulting Partner The Ken Blanchard Companies 4
Why motivation matters The leader s role Motivation is a skill Identify current motivation Shift motivational outlook Reflect and maintain high-quality motivation Questions & Answers
Actively disengaged employees the least productive cost the American economy up to $350 billion per year in lost productivity *Source: Gallup
Poll: Employee Engagement a. Worry about it b. Measure it c. Hope it will improve d. Major initiative to address it e. Successfully moved the needle
Blanchard posed the question HOW DO PEOPLE BECOME ENGAGED? Our cutting-edge, awardwinning research provided an answer
APPRAISAL PROCESS Cognition and Emotion A p p r a i s a l Well-Being Intentions Behavior Employee Work Passion
MOTIVATION IS A SKILL
THE KEY TO ENGAGEMENT IS DAY-TO-DAY MOTIVATION Suboptimal motivation is the fuel for employee disengagement. Optimal motivation fuels work passion the upper end of employee engagement.
Optimal Motivation The skill to shift from a suboptimal Motivational Outlook to an optimal Motivational Outlook
Poll: Think About a Motivation Challenge You Have With Someone Else I wish this person would a. Do more of something b. Do less of something c. Do something differently d. Stop procrastinating e. Stop complaining or obsessing f. Perform more consistently g. Stop driving me crazy
A LEADER CANNOT MOTIVATE ANYONE. But a leader can shape a workplace where people are more likely to experience an optimal Motivational Outlook.
THE THREE SKILLS
MOTIVATION POSSIBILITIES Disinterested Motivational Outlook External Motivational Outlook Imposed Motivational Outlook Aligned Motivational Outlook Integrated Motivational Outlook Inherent Motivational Outlook
The question is not if a person is motivated the question is why.
SUBOPTIMAL MOTIVATIONAL OUTLOOKS Disinterested Motivational Outlook External Motivational Outlook Imposed Motivational Outlook Aligned Motivational Outlook Integrated Motivational Outlook Inherent Motivational Outlook
Suboptimal motivation is the junk food of motivation.
OPTIMAL MOTIVATIONAL OUTLOOKS Disinterested Motivational Outlook External Motivational Outlook Imposed Motivational Outlook Aligned Motivational Outlook Integrated Motivational Outlook Inherent Motivational Outlook
OPTIMAL MOTIVATION The healthy alternative.
OPTIMALLY MOTIVATED EMPLOYEES ARE Daily optimal motivation is the key
WHAT S BEHIND A MOTIVATIONAL OUTLOOK? Disinterested Motivational Outlook External Motivational Outlook Imposed Motivational Outlook Aligned Motivational Outlook Integrated Motivational Outlook Inherent Motivational Outlook
QUALITY OF PSYCHOLOGICAL NEEDS Psychological Needs Autonomy Relatedness Competence
SKILL 2: SHIFT TO, OR MAINTAIN, AN OPTIMAL MOTIVATIONAL OUTLOOK
QUALITY OF SELF-REGULATION Shifting Strategies Promote Mindfulness Align with Values Connect to Purpose
SKILL 3: REFLECT ON FEELINGS
Dealing with the F word in business Feelings
What Has Become Clear?
A LEADER CANNOT MOTIVATE ANYONE. But a leader can shape a workplace where people are more likely to experience an optimal Motivational Outlook.
ACTIVATING OPTIMAL MOTIVATION WITH OTHERS Learn the Three Skills for activating Optimal Motivation Practice the Three Skills on a meaningful task or goal Create an action plan to address a challenging motivation situation
WORST AND BEST PRACTICES What Doesn t Work Apply pressure; demand accountability What Does Work Encourage Autonomy Ignore feelings Deepen Relatedness Discount learning Develop Competence Enable sabotaging behaviors Promote Mindfulness Rely on power Align with Values Focus on metrics without meaning Connect to Purpose
QUESTIONS AND ANSWERS Susan Fowler Senior Consulting Partner The Ken Blanchard Companies www.susanfowler.com
THE BUSINESS CASE FOR OPTIMAL MOTIVATION Use Discretionary Effort Perform at High Level Endorse Stay Be an Organizational Citizen Intentions Optimal Motivation Suboptimal Motivation Disinterested Motivation
Poll: Other Resources a. Blanchard research and white papers b. Upcoming Blanchard events c. Blanchard products and services
The Promise of Optimal Motivation
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Thank You for Joining Us! On behalf of TrainingIndustry.com, thanks to: Today s Speakers: Susan Fowler Today s Sponsor: Cornerstone Questions or Comments? Please contact Lea Johnson: ljohnson@trainingindustry.com To learn more about how The Ken Blanchard Companies can help you with creating motivating work environments, please visit: www.kenblanchard.com Contact us at: 800-728-6000 or webinars@kenblanchard.com 2014 The Ken Blanchard Companies, Susan Fowler, David Facer, and Drea Zigarmi. All rights reserved. Do not duplicate or transmit without written permission XXXXX