Name of Organisation. Name of Organisation. Services Offered. Services Offered. Who can use this service? Who can use this service?

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ANGLICARE VIC - FAMILY SERVICES Support for people having difficulties caring for their children.counselling; Financial counselling; Group activities; Foster Care PARENTZONE - education, information, groups to aid parents in their parenting skills BANYULE SUPPORT & INFORMATION CENTRE (Formerly Heidelberg Citizens Advice Bureau) Information and referral for general public. Family and personal counselling. Tax Help. Budgeting. Legal Help. Emergency Relief Grant Applications. Assist with Social Security problems PARENTZONE : any families Other services : people living in City of Darebin Phone or visit PARENTZONE - 296 High Street, Preston 3072 Other family services- 239 Murray Road, Preston 3072 9478 9499 - Family services 9471 4527 - PARENTZONE Emergency relief available to people living in Banyule area Information and referrals do not require appointments. All other services require appointment 44 Turnham Ave Rosanna 3084 9459 5959 Fax 94591751 Fax 9471 4509 - PARENTZONE - On duty worker

CENTRELINK - GREENSBOROUGH AND HEIDELBERG Registration for employment and Income Support, provides assistance with assessments of Independent Homeless Rate Claims, lodgement Centre for Austudy Claims, Community Service Outreach Anyone Contact centre by phone or drop in to make appointment 9-13 Flintoff Street Greensborough 3088 21 Yarra Street Heidelberg 3084 COMMUNITY INFORMATION DIAMOND VALLEY Information service Financial aid, Financial counselling, Legal advisory service, Accountants advisory service, Tax Help Information and referral available to anyone. Emergency relief funding available for people living in northern part of Banyule Information and referrals do not require appointments. All other services require appointment Shop 201 Greensborough Plaza Greensborough 3088 13 2850 New Start Enquiries 13 1021 DSS appointments 13 2300 Pensions 13 1305 Family pay 13 2468 Other enquiries 13 1202 Other languages 9435 8282 Enquiries 9432 2020 Admin Fax 9432 4147 Janet Oppy

DISABILITY SUPPORT PENSIONS AUST INC ELTHAM COMMUNITY HEALTH CENTRE Health and welfare services; counselling; legal advice; financial counselling; psychological assessment; mental health service Anyone receiving a disability support pension Residents of Shire of Nillumbik and adjacent areas Phone or write Level 1 Ross House 247 Flinders Lane Melbourne 3001 9654 1660 015 043 208 Fax - - Phone or visit 917 Main Road Eltham 3095 9431 1333 Fax 9431 0339 - one will be refused help because of inability to pay

FAMILY MEDIATION SERVICE Problem Solving process with neutral mediators helping couples reach agreement on the future of children, finances, property. RIGHTS COUNCIL Financial counselling and advice arranged through local community centres Residents with financial problems Married couples considering separation or divorce. Contact RELATIONSHIPS AUSTRALIA for appointments. Phone local centres (See below) 2nd Floor 347 Flinders Lane Melbourne 3000 46 Princess Street Kew 3101 9853 5354 Banyule Community Health Centre - 9459 8833 Eltham Community Centre -9431 1333 Fax 9853 9158 Family Mediation Service Related to combined gross income. Basic fee $15 per $10000 per hour. Inability to pay not a bar. Fax 9614 8433 Banyule - Jan Pentland Eltham - Liz Stary or John Russell FINANCIAL AND CONSUMER RIGHTS COUNCIL

GUARDIANSHIP AND ADMINISTRATION BOARD JOB PLACEMENT AND EMPLOYMENT TRAINING (JPET) Responsible by law to protect the personal and financial affairs of persons who, because of disability, are unable to make reasonable decisions about their personal or financial affairs and are vulnerable to exploitation, abuse and neglect Anyone who meets the above description For young people needing support and assistance with job placement, employment education, and training. Includes advocacy and help with accommodation, health, legal aid and financial services. 15-21 yrs homeless or at risk of homelessness, DHS clients, exoffenders Phone or write Phone JPET workers 221 Drummond Street Carlton 3053 9660 1555 Fax 9660 1500 Intake Officer Banyule Community Health Services Cnr Alamein Rd and Catalina St West Heidelberg 3081 9459 8833 Fax 9459 5808 Lindsay Round Cheryle Michael