Panel: Using Structural Equation Modeling (SEM) Using Partial Least Squares (SmartPLS)

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Panel: Using Structural Equation Modeling (SEM) Using Partial Least Squares (SmartPLS) Presenters: Dr. Faizan Ali, Assistant Professor Dr. Cihan Cobanoglu, McKibbon Endowed Chair Professor University of South Florida Sarasota-Manatee Housekeeping 1

Raise Hand Webinar will be recorded and sent to all attendees 2

Sponsors http://www.iibaconference.org 3

http://conference.anahei.org ANAHEI Journals http://www.anahei.org 4

Webinar Outline Introduction to SEM Usage of SEM Various methodological issues Formative vs. reflective constructs Modelling using PLS Evaluation of measurement model Evaluation of structural model 5

Statistical Methods With first generation statistical methods, the general assumption is that the data are error free. Multiple regression Logistic regression Analysis of variance Cluster analysis Exploratory factor analysis Multidimensional scaling Regression Based Approaches Only accounts for observed variables With second generation statistical methods, the measurement model stage attempts to identify the error component of the data. SEM CB SEM PLS SEM Simultaneous model evaluation; Accounts for observed and unobserved variables Measurement error Measurement error is the difference between true value of variable and value obtained by using scale. Types of measurement error Random error can affect the reliability of construct Systematic error can affect the validity of construct (Hair et al. 2014) Source of error Poorly worded questions in survey Incorrect application of statistical methods Misunderstanding of scaling approach 6

Structural equation modeling (SEM) An advanced statistical tool used to assess complex models with many relationships, perform confirmatory factor analysis, and incorporate both unobserved and observed variables. It combines characteristics of factor analysis and multiple regressions to simultaneously examine both direct and indirect effects of independent and dependent variables. Largely used in various academic disciplines over the last decade There are two approaches to estimate the relationships in a structural equation model (SEM): Covariance based SEM (CB SEM) Variance Based VB SEM/ PLS SEM. 7

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SEM Software / Applications CB SEM AMOS LISREL MPLUS EQS SAS R SEPATH CALIS LISCOMP Lavaan COSAN PLS SEM SmartPLS PLS Graph PLS GUI SPADPLS LVPLS WarpPLS PLS PM sempls Visual PLS PLSPath XLSTAT 9

Usage of SEM in Hospitality Research 22.3% articles published in four top hospitality journals from 2008 to 2010 used SEM (Line & Runyan, 2014). 10.2% articles published in four top hospitality journals from 2000 to 2009 used SEM (Yoo et al., 2011). 7.51% articles published in the Cornell Hospitality Quarterly from 2008 to 2011 used SEM (Law et al., 2012). Figure 1: Usage of SEM is Hospitality Research 16 12 13 11 9 8 6 6 4 0 0 1 0 0 0 0 0 1 2 2 1 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 SEM CB SEM Main usages of SEM in hospitality research are; Aspects related to causality (71%). Testing complex models having mediating and moderating effects (45%). Scale development (13%). 24 29 SEM PLS SEM 36 51 44 53 51 Of the articles, 379 utilized CB SEM and 45 PLS SEM. 10

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Methodological Issues Ignored Sample Size Model Complexity Prediction Based Modelling Data Normality Formative and Single Item Constructs Weak Theoretical Support. 12

PLS SEM Partial Least Squares (PLS) focuses on the prediction of a specific set of hypothesized relationships that maximizes the explained variance in the dependent variables (Hair, Ringle, & Sarstedt, 2011). SmartPLS (Ringle et al., 2005) Google Scholar's Page 13

Presence of PLS SEM http://www.journals.elsevier.com/long range planning/most cited articles 14

Justification for usage of PLS SEM Primary objective of study is prediction and explanation of target constructs. Smaller sample sizes Complex models No assumptions about the underlying data (Normality assumptions) Support reflective and formative measurement models as well as single item construct. Weaker theoretical support/ Integration of multiple theories. Works with ordinal and binary scaled questions. 15

Missing Data Treatment and Data Normality In general, missing data occurs when respondents intentionally or unintentionally fail to answer at least one question in a survey. If > 25% missing, throw out the questionnaire. Less than 5% values missing per indicator, use; Use the midpoint of the scale Mean of the respondent Expectation maximization (EM) Construct missing; If respondent did not answer all items related to one construct, delete it. Suspicious Respond Patterns; Remove responses Data Normality Report Skewness and Kurtosis PLS SEM A PLS path model consists of two elements: The structural model displays the relationships (paths) between the constructs. The measurement models display the relationships between the constructs and the indicator variables (rectangles). 16

Reflective vs. Formative The decision of whether to measure a construct reflectively or formatively is not clear cut (Hair et al., 2014). 17

REFLECTIVE MEASUREMENT MODEL The goal of reflective measurement model assessment is to ensure the reliability and validity of the construct measures and therefore provide support for the suitability of their inclusion in the path model. Reliability is the extent to which an assessment tool produces stable and consistent results. Validity refers to the extent to which the construct measures what it is supposed to measure. REFLECTIVE MEASUREMENT MODEL EVALUATION Internal Consistency Reliability Composite Reliability (CR> 0.70 in exploratory research 0.60 to 0.70 is acceptable). Cronbach s alpha (α> 0.7 or 0.6) Indicator reliability (> 0.708) Squared Loading the proportion of indicator variance that is explained by the latent variable Convergent validity Average Variance Extracted (AVE>0.5) Discriminant validity Fornell Larcker criterion Cross Loadings HTMT Criteria (New Tool). 18

Convergent validity An established rule of thumb is that a latent variable should explain a substantial part of each indicator's variance, usually at least 50%. This means that an indicator's outer loading should be above 0.708 since that number squared (0.7082) equals 0.50. Discriminant validity Cross Loadings: An indicator's outer loadings on a construct should be higher than all its cross loadings with other constructs. Fornell Larcker criterion: The square root of the AVE of each construct should be higher than its highest correlation with any other construct. For example, with respect to construct, 0.60, 0.70, and 0.90 squared are 0.36, 0.49, and 0.81. The sum of these three numbers is 1.66 and the average value is therefore 0.55 (i.e., 1.66/3). 0.60 0.70 0.90.=0.80 0.70 0.80 0.90 AVE=0.55. =0.64. =0.64 AVE=0.65 19

Discriminate Validity COMP CUSA CUSL LIKE COMP CUSA 0.4356 Single-item Construct CUSL 0.4496 0.6892 LIKE 0.6452 0.5284 0.6146 Formative Discriminant validity 20

FORMATIVE MEASUREMENT MODEL EVALUATION The statistical evaluation criteria for reflective measurement scales cannot be directly transferred to formative measurement models where indicators are likely to represent the construct's independent causes and thus do not necessarily correlate highly. Formative Measurement Model Assess Collinearity Among Indicators (VIF < 5) Assess the Significance and relevance of outer weights (T Value > 1.645). The estimated values of outer weights in formative measurement models are frequently smaller than the of reflective indicators 21

Interpretation: When an indicator's weight is significant, there is empirical support to retain the indicator. When an indicator's weight is not significant but the corresponding item loading is relatively high (>0.50), the indicator should generally be retained. If both the outer weight and outer loading are nonsignificant, thereisno empirical support to retain the indicator and it should be removed from the model. PLS SEM Structural Model Evaluation PLS SEM relies on a nonparametric bootstrap procedure to test coefficients for their significance. In bootstrapping, a large number of subsamples (i.e., bootstrap samples) are drawn from the original sample with replacement(random from the sampling population). If the measurement characteristics of constructs are acceptable, continue with the assessment of the structural model results. Path estimates should be statistically significant and meaningful. Moreover, endogenous constructs in the structural model should have high levels of explained variance R² (coefficients of determination). 22

Coefficient of Determination (R²) The coefficient represents the exogenous latent variables' combined effects on the endogenous latent variable. It also represents the amount of variance in the endogenous constructs explained by all of the exogenous constructs linked to it. The R² value ranges from 0 to 1. In scholarly research as a rough rule of thumb 0.75 is substantial 0.50 is moderate 0.25 is weak 23

Additional Statistics to Report Effect Size (ƒ²) Predictive Relevance (Q²) Goodness of Fit (GoF) Statistic Mediator A mediating effect is created when a third variable or construct intervenes between two other related constructs. The role of the mediator variable then is to clarify or explain the relationship between the two original constructs. Indirect effects are those relationships that involve a sequence of relationships with at least one intervening construct involved. 24

Mediator Baron & Kenny (1986) has formulated the steps and conditions to ascertain whether full or partial mediating effects are present in a model. M X P12 Satisfaction P23 Y Reputation P13 Loyalty Mediation When testing mediating effects, researchers should rather follow Preacher and Hayes (2004,2008) and bootstrap the sampling distribution of the indirect effect, which works for simple and multiple mediator models. Run Bootstrapping, and then Indirect Effects + Confidence Interval Bias Corrected. 25

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Higher Order Models Hierarchical Component Models (HCM) Higher order models or HCM most often involve testing second order structures that contain two layers of components. Complex phenomena. 28

Thank you! Dr. Faizan Ali, Assistant Professor College of Hospitality and Tourism Leadership University of South Florida Sarasota Manatee faizanali@usf.edu Dr. Cihan Cobanoglu, McKibbon Endowed Chair Professor College of Hospitality and Tourism Leadership University of South Florida Sarasota Manatee cihan@usf.edu http://conference.anahei.org/webinar 29