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Plantronics VPAT-12 Summary Table Voluntary Product Accessibility Template Section 1194.21 Software Applications and Operating Systems Section 1194.22 Web-based intranet and Internet Information and Applications Section 1194.23 Telecommunications Products Section 1194.24 Video and Multi-media Products Section 1194.25 Self-Contained, Closed Products Section 1194.26 Desktop and Portable Computers Not Applicable- not a software or operating system product. Not Applicable- not a webbased application. Not Applicable- not a video or multi-media product. Not Applicable- not a selfcontained, closed product. Not Applicable- not a desktop or portable computer. VPAT 12 covers Non Hard of Hearing Compatible (Non-HOH), HAC Compatible Wireless Telephone sets Section 1194.31 Functional Performance Criteria This Class of Phone supports this feature. Page 1 of 6

VPAT-12 Section 1194.23 Telecommunications Products - Detail Voluntary Product Accessibility Template (a) Telecommunications products or systems which provide a function allowing voice communication and which do not themselves provide a TTY functionality shall provide a standard non-acoustic connection point for TTYs. Microphones shall be capable of being turned on and off to allow the user to intermix speech with TTY use. This class of Phone is nominally hearing aid compatible and supports voice communication. This phone can also be Plugged in series with a TTY Phone designed for Voice Carry Over (VCO) and Hearing Carry Over (HCO), where amplifier and User controls allow users to intermix speech with the TTY features. (b) Telecommunications products which include voice communication functionality shall support all commonly used cross-manufacturer non-proprietary standard TTY signal protocols. (c) Voice mail, auto-attendant, and interactive voice response telecommunications systems shall be usable by TTY users with their TTYs. (d) Voice mail, messaging, auto-attendant, and interactive voice response telecommunications systems that require a response from a user within a time interval, shall give an alert when the time interval is about to run out, and shall provide sufficient time for the user to indicate more time is required. (e) Where provided, caller identification and similar telecommunications functions shall also be available for users of TTYs, and for users who cannot see displays. This phone will not interfere with VCO and HCO TTY s using cross-manufacturer non-proprietary standard TTY signal protocols. This phone will not interfere with VCO and HCO TTY s providing voice mail, auto-attendant, and interactive voice response functions. The CT14 do not interfere with these types of systems. Caller ID Is Available on The CT14. Data Passthrough complies with TTY Signaling features. A bright and prominent Lighted Display assists persons with impaired vision. A Feature that presents a unique ringing tone pattern for individual received numbers is available on the CT14. Page 2 of 6

Section 1194.23 Telecommunications Products - Detail Voluntary Product Accessibility Template, Continued ( f) For transmitted voice signals, telecommunications products shall provide a gain adjustable up to a minimum of 20 db. For incremental volume control, at least one intermediate step of 12 db of gain shall be provided. Does Not Support ` (g) If the telecommunications product allows a user to adjust the receive volume, a function shall be provided to automatically reset the volume to the default level after every use. through Equivalent Facilitation The origin of this rule was to protect multiple users of public payphones who have different needs for increased volume. These Phones tend to be used by a single user. The Plantronics CT14 Telephone allows users to adjust volume at a preferred level. (h) Where a telecommunications product delivers output by an audio transducer which is normally held up to the ear, a means for effective magnetic wireless coupling to hearing technologies shall be provided. with exceptions This Wireless Phone Partially meets the FCC Hearing Aid Compatibility Act requirements of 47 CFR 68.317. It does meet the Telecommunications Telephone Terminal Equipment Magnetic Field but does not meet the Acoustic Gain Requirements of ANSI/TIA/EIA 504A Feb 1998. (i) Interference to hearing technologies (including hearing aids, cochlear implants, and assistive listening devices) shall be reduced to the lowest possible level that allows a user of hearing technologies to utilize the telecommunications product. This class of telephone do not produce interference to hearing technology Page 3 of 6

Section 1194.23 Telecommunications Products - Detail Voluntary Product Accessibility Template, Continued (j) Products that transmit or conduct information or communication, shall pass through cross-manufacturer, non-proprietary, industry-standard codes, translation protocols, formats or other information necessary to provide the information or communication in a usable format. Technologies which use encoding, signal compression, format transformation, or similar techniques shall not remove information needed for access or shall restore it upon delivery. These telephones do not interfere with communications and do not remove information. (k) (1) Products which have mechanically operated controls or keys shall comply with the following: Controls and Keys shall be tactilely discernible without activating the controls or keys. (k) (2) Products which have mechanically operated controls or keys shall comply with the following: Controls and Keys shall be operable with one hand and shall not require tight grasping, pinching, twisting of the wrist. The force required to activate controls and keys shall be 5 lbs. (22.2N) maximum. (k) (3) Products which have mechanically operated controls or keys shall comply with the following: If key repeat is supported, the delay before repeat shall be adjustable to at least 2 seconds. Key repeat rate shall be adjustable to 2 seconds per character. (k)(4) Products which have mechanically operated controls or keys shall comply with the following: The status of all locking or toggle controls or keys shall be visually discernible, and discernible either through touch or sound. Not Applicable: This Class of telephones supports this feature. This telephone supports this feature. This requirement applies to alphanumeric keyboards. VPAT 12 products do not contain or use alphanumeric keyboards. The Volume controls on this telephone s amplifier have visual and tactile status indicators. Page 4 of 6

VPAT-12 Section 1194.31 Functional Performance Criteria - Detail Voluntary Product Accessibility Template (a) At least one mode of operation and information retrieval that does not require user vision shall be provided, or support for Assistive Technology used by people who are blind or visually impaired shall be provided. (b) At least one mode of operation and information retrieval that does not require visual acuity greater than 20/70 shall be provided in audio and enlarged print output working together or independently, or support for Assistive Technology used by people who are visually impaired shall be provided. (c) At least one mode of operation and information retrieval that does not require user hearing shall be provided, or support for Assistive Technology used by people who are deaf or hard of hearing shall be provided Supported with Exceptions Support for people who are blind or visually impaired is provided through Phone Handset & Base amplifier control settings & controls that are tactilely and audibly discernible. Support for people who are visually impaired is provided through Handset amplifier controls that are tactilely discernible. This Phone does not meet the HOH Criteria of 12 to 18 db of Volume control Range from Nominal, However, an output level of 80 dbspl or greater may be achieved for HAC compatibility. (d) Where audio information is important for the use of a product, at least one mode of operation and information retrieval shall be provided in an enhanced auditory fashion, or support for assistive hearing devices shall be provided. Supported with Exceptions This Phone complies with the FCC Hearing Aid Compatibility Act (HAC).as far as Magnetic intensity is concerned. The specified volume range of 12-18dB from Nominal is not supported (e) At least one mode of operation and information retrieval that does not require user speech shall be provided, or support for Assistive Technology used by people with disabilities shall be provided. This Class of Phones is operable with VCO and HCO TTY s. Page 5 of 6

VPAT-12 Section 1194.31 Telecommunications Products - Detail Voluntary Product Accessibility Template, Continued (f) At least one mode of operation and information retrieval that does not require fine motor control or simultaneous actions and that is operable with limited reach and strength shall be provided. This Phone can be operated with limited reach and strength ability. Section 1194.41 Information, Documentation and Support (a) Product support documentation provided to end-users shall be made available in alternate formats upon request, at no additional charge. (b) End-users shall have access to a description of the accessibility and compatibility features of products in alternate formats or alternate methods upon request, at no additional charge. (c) Support services for products shall accommodate the communication needs of end-users with disabilities. This Class of Phone has End User info available in alternate formats upon request, at no additional charge. A description of the accessibility and compatibility features of these products can be obtained upon request via email, fax, web site or telephone. Support services for people with speech and hearing disabilities are available through TTY, email, fax and Live Chat. Page 6 of 6