BANK OF INDIA. HEAD OFFICE, MUMBAI

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BANK OF INDIA. HEAD OFFICE, MUMBAI KW YOUR CUSTOMER AND ANTI-MONEY LAUNDERING WOLFSBERG GROUP QUESTIONNAIRE Sr. Questionnaire Response No. 1. Website Address: www.bankofindia.co.in 2. Name of the Local Licensing Authority/Banking Reserve Bank of India Regulator 3. Head Office Address Star House, C-5, G-Block, Bandra Kurla Complex, Bandra East, Mumbai-40005, India 4. Head Office Website Address www.bankofindia.co.in 5. Name of Head Office Licensing Reserve Bank of India Authority/Banking Regulator SECTION - II - WOLFSBERG QUESTIONNAIRE GENERAL AML POLICIES, PRACTICES AND PROCEDURES 1. Is the AML Compliance program approved by the Fl's Board or a Senior Committee? 2. Does the FI have a legal and regulatory compliance program that includes a designated officer that is responsible for coordinating and overseeing the AML framework 3. Has the FI formulated written policies documenting the processes that they have in place to prevent, detect and report suspicious transactions? 4. In addition to inspections by the Government supervisors/regulators, does the FI client have an internal audit function or other independent third party who assesses AML policies and practices on a regular basis? 5. Does the FI have a policy- prohibiting accounts/relationships with Shell Banks? (A Shell Bank is defined as a Bank incorporated in a jurisdiction in which it has no physical presence and which is unaffiliated with a regulated financial group) 6. Does the FI have policies to reasonably ensure that they will not conduct transactions with or on behalf of Shell Banks through any of its accounts or products? ~~~ ~~7. Does- the FI have policies covering relationships with politically exposed persons I*c&.tl~~ l4rr ~.A.-' (PEP's), their family and close associates? _,I. Does the FI have record retention procedures ~ 'ji. $f.]t\'ffi ~4'1(Of ~

that comply with applicable law? 9. Are the FI's AML Policies and practices being applied to all branches and subsidiaries of the FI both in the home country and in locations outside of that jurisdiction? RISK ASSESSMENT 10. Does the FI have a risk-based assessment of its customer base and their transactions? 11. Does the FI determine the appropriate level of enhanced due diligence necessary for those categories of customers and transactions that the FI has reason to believe pose a heightened risk of illicit activities at or through the FI? 12. Has the FI implemented processes for the identification of those customers who maintain or operate accounts or conduct transactions? 13. Does the FI have a requirement to collect information regarding its customers' business activities? 14. Does the FI, assess its FI customers' AML Policies or practices? 15. Does the FI have a process to review and where appropriate, update customer information relating to high risk client information? 16. Does the FI have procedures to establish a record for each new customer noting their respective identification documents and 'Know Your Customer' information? 17. Does the FI complete a risk-based assessment to understand the normal and expected transactions of its customers? 18. Does the FI have policies or practices for the identification and reporting of transactions that are required to be reported to the authorities? 19. Where cash transaction reporting is mandatory, Does the FI have procedures to identify transactions structured to avoid such obligations? 20. Does the FI screen customers and transactions against lists of persons, entities or countries issued by Government/competent authorities? 21. Does the FI have policies to reasonably ensure - that it only operates with correspondent Banks.g.~ ~~~ that possess licenses to operate in their ~~ il countries of origin? ~ ~Ol"" il CfPo91~v. o. ~. ~ ~ ~.fnk Of( 'I:

TRANSACTION MONITORING 22. Does the FI have a monitoring program for NG unusual and potentially suspicious activity that covers funds transfers and monetary instruments such as travellers checks, money orders, etc. 23. Does the FI provide AML Training to relevant NG employees that includes: Identification and reporting of transactions that must be reported to Government authorities. Examples of different forms of Money Laundering involving the Fl's products and services. Internal policies to prevent Money Launderinq 24. Does the FI retain records of its training NG sessions including attendance records and relevant training materials used? 25. Does the FI communicate new AML related NG laws or changes to existing AML related policies or practices to relevant employees? 26. Does the FI employ third parties to carry out ES some of the functions of the FI? 27. If the answer to question 26 is Yes. Does the FI provide AML training to relevant third parties that includes: Identification and reporting of transactions that must be reported to Government authorities. Examples of difference forms of Money Laundering involving the FI's products and services. Internal policies to prevent Money Laundering.

BANK OF INDIA, HEAD OFFICE, MUMBAI SECTION -111- SUPPLEMENTARY QUESTIONS Sr.No. 28. 29. Questionnaire Does the FI have any anonymous or numbered Accounts? Does the FI maintain nested accounts (i.e. do you allow your customers/other financial institutions direct access to your accounts held with us)? If yes, please provide / Answers to Questions (A) to (C). (/) Response lis A) Do you verify the identity of such Bank customers and conduct additional due diligence on them? B) Please confirm you conduct ongoing monitoring on these customers. - 30. 31. 32. C) Do you identify the owners of the Banks that maintain nested accounts. If its shares not publicly traded? Does the FI maintain correspondent Banking relationships with another FI who allows direct use of their correspondent account by third parties to transact business on their behalf (i.e. payable through account or nested account)? Does the FI by the following definition hold an offshore banking License? (License to conduct banking activities which as a condition of the license, prohibits the licensed entity from conducting banking activities with the citizens of, or in the local currency of, the country which issued the license). Does the FI have specific systems and controls in place to screen transactions for customers or transactions deemed to be of significant high risk (which may include persons, entities or countries) against lists issued by Government/International bodies/competent authorities, which include (please provide / Answer to each question (A) to (E) below): A)UK B) EU C)US D)UN E) Other Local Regulation A) B) C) D) E)

Space for additional information: Please indicate which question the information is referring to.) Name Shri Subhash C Arora Title Chief Compliance Officer & General Manager Signature ~ Date 01.04.2013