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#HealthForAll ichc2017.org

Session 25: Monitoring and Evaluation for programming, including Community Empowerment and Equity Institutionalizing Community Health Conference Johannesburg, March 27-30, 2017 Jim Ricca Learning and Implementation Science Team Leader Maternal and Child Survival Program

Session Objectives By the end of the session, participants will have: Gained an appreciation for illustrative sets of indicators for -based service delivery programs (specifically, iccm) and capacity building programs Adapted a generic conceptual framework to a proposed health program as represented in a case scenario provided by the facilitators Developed a basic monitoring and evaluation plan that could support the health program represented in the case study provided and that matches the conceptual framework developed from the case study Received and provided constructive feedback on a conceptual framework and monitoring and evaluation plans

Structure of Session Presentation of illustrative cases and illustrative domains and indicators for them Traditional program on based service delivery (iccm) Non-traditional on participation and empowerment Small group work to design a logic model and an M&E system for it, choosing indicators Indicators/measures that confirm if a specific component of conceptual framework has been achieved as planned Data sources for indicators Who will collect and who will organize the data? Potential for sustainability of data collection and use Give and receive feedback to a proposed conceptual framework and M&E system

Problem High levels of mortality & morbidity; low levels of quality of life, nutritional status Possible Bottlenecks Low levels of effective coverage of high impact Low access to Low quality of Low demand for Low capacity Community/Health Systems Domain Community Support/Empowerment Domain Possible causes Inadequate number of poorly trained Alternative to valued more by caretakers Poor functioning referral system High CHW turnover Low self-efficacy among caretakers for using Stockouts of CHW meds Low caretaker knowledge of benefits of Disrespectful care @ hospital Fragmented or unrepresentative No representation of vulnerable in Few resources devoted to health activities Poor capacity for selfassessment Weak organizational structures Possible root causes Low confidence in CHW services Policy does not allow to treat illnesses Poor training +/- supportive supervision of No standards/ guidelines for Negative Community beliefs about Drug procurement not tied to CHW program needs Low engagement in health programming Low self-efficacy Poor gender balance in Little information on health issues

Goal (Impact) Reduced mortality & morbidity; low levels of quality of life, nutritional status High levels of effective coverage of high impact Objectives (Outcomes) Increased access to Increased quality of Community/Health Systems Domain Increased demand for Increased capacity Community Support/Empowerment Domain Intermediate Results Increased number of well trained Interventions valued more by caretakers Well functioning referral system High retention of High self-efficacy among caretakers for using No Stockouts of CHW meds High caretaker knowledge of benefits of Respectful care @ hospital Unified and effective Representation of vulnerable in Strengthened capacity for selfassessment Community resources devoted to health activities Strengthened organizational structures Outputs confidence in CHW services Policy that allows to treat illnesses Well-functioning training +/- supportive supervision of Standards / guidelines for Positive beliefs about Drug procurement tied to CHW program needs engagement in health programming self-efficacy Gender balance in Adequate information on health issues

Goal (Impact) Reduced mortality & morbidity; low levels of quality of life, nutritional status High levels of effective coverage of high impact Objectives (Outcomes) Increased access to Increased quality of Community/Health Systems Domain Increased demand for Increased capacity Community Support/Empowerment Domain Intermediate Results Increased number of well trained Interventions valued more by caretakers Well functioning referral system High retention of High self-efficacy among caretakers for using No Stockouts of CHW meds High caretaker knowledge of benefits of Respectful care @ hospital Unified and effective Representation of vulnerable in Strengthened capacity for selfassessment Community resources devoted to health activities Strengthened organizational structures Outputs confidence in CHW services Policy that allows to treat illnesses Well-functioning training +/- supportive supervision of Standards / guidelines for Positive beliefs about Drug procurement tied to CHW program needs engagement in health programming self-efficacy Gender balance in Adequate information on health issues

Monitoring & Evaluation and Learning Monitor indicators at each level of the conceptual framework Track achievement of inputs, outputs, outcomes Obtain frequent feedback on both process and content of program Adjust program based on both quantitative and qualitative information Identify equity issues (person, place, time) Learning around conversion of inputs, outputs and outcomes What worked? What didn t? What would you do differently? What is generalizable? Issues of equity? Continually try to refine the framework itself Inference around conversion of inputs to outputs, outputs to outcomes Did things change? Were changes positive or negative? Evidence of contribution (versus attribution)? If results are not achieved, is it because there is Implementation problem: Key activities were not carried out as planned? Design problem: Activity mix is not sound or sufficient? (i.e., most significant barriers not addressed or framework itself is inadequate) Prospects for sustainability of programming and M&E system?

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