QIP/HEDIS Measure Webinar Series

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QIP/HEDIS Measure Webinar Series September 26, 2017 Presenters: Partnership HealthPlan Quality Department Partnership HealthPlan of California

To avoid echoes and feedback, we request that you use the telephone instead of your computer microphone for listening/talking during the webinar. Audio Instructions

QIP/HEDIS Measurement Series Part 1: Today! Cervical Cancer Screenings, Colorectal Cancer Screenings, Annual Monitoring of Patients on Persistent Medications Part 2: October 24 th, 12-1pm Diabetes Management, Controlling High Blood Pressure Part 3: November 14 th, 12-1pm Well Child Visits, Immunizations, Asthma Care

QIP/HEDIS Measurement Series To help our members, and the communities we serve, be healthy HEDIS QIP Partnership HealthPlan

Objectives Understand differences and importance of QIP and HEDIS projects Review measure specifications Review measures within both projects Share strategies for improvement Questions

What is the QIP? The QIP provides financial incentives, data reporting, and technical assistance Fixed Pool Measures and Unit of Service Measures 20-25 measures across 5 domains Measurement sets are designed with input from providers, clinic leadership, and data from plan performance All primary care providers with Medi-Cal assigned members are automatically enrolled 2016-17: 225 providers participated in the QIP; 138 in Southern Counties and 87 in Northern Counties

What is HEDIS? What is HEDIS? Healthcare Effectiveness Data Information Set Why is HEDIS Important? Evaluates clinical quality in a standardized way Identifies opportunities for improvement Regional-level performance is publicly reported Regional-level reporting is required by the State HEDIS/CAHPS equates to 50% of NCQA Accreditation Score How does it help my clinic? The PCP QIP (pay-for-performance program) measurement set is aligned with HEDIS. Compliance with HEDIS measures may help increase your QIP score.

HEDIS Overview Measure Reporting Methodology: Administrative Measures Measures the entire eligible population Data collected through transaction data or other administrative data used to identify the eligible population and numerator (i.e. Claims/encounter) Hybrid Measures Measures a statistically significant sample of the eligible population Data collected from transaction data or other administrative data and key data elements collected from the medical record chart Eureka Fairfield Redding Santa Rosa

Two Types of Record Reviews Facility Site Review Required as part of PHC s contract with the Department of Health Care Services (DHCS) PCP offices only Nurse comes on-site to review medical records at least every three years No medical records are collected Between 10 and 30 records reviewed depending on number of physicians HEDIS Record Retrieval Regional-Level Reporting is required by DHCS Given the opportunity to collect medical record evidence for Hybrid measures PHC partners with medical record retrieval vendors to collect measure-specific documentation Cast a very wide net to capture the data, which includes PCPs and Specialists For HEDIS 2017, 12,551 medical records were reviewed

Retrospective Review HEDIS measures the prior calendar year s performance (1/1-12/31) with some measures evaluating up to 5 years prior HEDIS evaluates the quality of preventive and disease care management services provided to PHC patients.

What is Your Role in HEDIS? Ensure preventive and disease care management screenings are conducted Ensure screenings are completed within the right time frame Ensure all screenings are billed timely and documented in the Medical Record Ensure the date of service, date of birth, and member name are legible and correct

HEDIS QIP The QIP clinical measurement set is generally aligned with the State Medicaid HEDIS measurement set. QIP performance targets are set using national HEDIS benchmarks of all Medicaid health plans. Compliance with HEDIS measures will help increase your QIP score!

HEDIS QIP Alignment of HEDIS and QIP Measures

Improvement Strategies Strategies/Practices Come From: - 1:1 Provider interactions with PHC staff - Shared learnings from ADVANCE and ABCs of QI - NCQA - Previous webinars

Today s Measures Cervical Cancer Screening Colorectal Cancer Screenings Annual Monitoring of Patients on Persistent Medications

Cervical Cancer Screenings Cervical cancer is a disease in which cells in the cervix (the lower, narrow end of the uterus) grow out of control. Cervical cancer used to be one of the most common causes of cancer death for American women; effective screening has reduced the mortality rate by more than 50 percent over the last 30 years. Cervical cancer is preventable in most cases because effective screening tests exist. If detected early, cervical cancer is highly treatable.

Cervical Cancer Screenings Measure Description: Percentage of members 21-64 years of age who were screened for cervical cancer according to the evidence-based guidelines

Cervical Cancer Screenings Evidence-Based Guidelines: Women age 21-64: cervical cytology performed every three years Women age 30-64: cervical cytology/human papillomavirus co-testing performed every five years

Cervical Cancer Screenings Denominator: The number of continuously enrolled Medi-Cal members 24-64 years of age as of December 31, 2017 Numerator: The number of women in the eligible population who were appropriately screened according to evidencebased guidelines

Cervical Cancer Screenings Is there a Pap test in the measure year or the two years prior? (HEDIS requires results) YES NO Is the member 30-64 years of age? NO Member is NOT compliant Member is compliant YES Is there a Pap and HPV test with the same service date during the measurement year, or the four years prior, for women who were 30+ on the date of both tests? (HEDIS requires results) YES

Cervical Cancer Screenings QIP: Family and Internal Medicine Practices Potential Points: 5 15-16 QIP Denominator: 65,163 HEDIS: Hybrid measure CY2016 PHC Eligible Population: 97,029 Total Denominator of Sample Size: 1,712 Compliant through administrative data: 52% of sample Records reviewed: 1,027

CCS: Potential Strategies for Improvement Exclusions: - Charting complete, radical, total, or abdominal hysterectomy - Just noting Hysterectomy is not enough!

CCS: Potential Strategies for Improvement Other: - Sneak-a-Pap - Ensure date of service is included - Results must be included! - Reminders from many points - During visits, snail-mail, web portals, etc. - Due date sticker on health card - Block days/times for CCS each month - Include cytology with HPV for 30+

Today s Measures Cervical Cancer Screening Colorectal Cancer Screenings Annual Monitoring of Patients on Persistent Medications

Colorectal Cancer Screenings Treatment for colorectal cancer in its earliest stage can lead to a 65 percent survival rate after five years. However, screening rates for colorectal cancer lag behind other cancer screening rates only about half of people age 50 or older, for whom screening is recommended, have been screened. Colorectal cancer screening in asymptomatic adults between the ages of 50 and 75 can catch polyps before they become cancerous or detect colorectal cancer in its early stages, when treatment is most effective.

Colorectal Cancer Screenings Measure Description: Percentage of members 50-75 years of age who had appropriate screening for colorectal cancer

Colorectal Cancer Screenings Denominator: The number of continuously enrolled Medi-Cal members 51-75 years of age by December 31, 2017 Numerator: The number of members 51-75 years of age who had one or more screenings for colorectal cancer

Colorectal Cancer Screenings QIP: Family and Internal Medicine Practices Potential Points: 5 15-16 QIP Denominator: 41,089 HEDIS: not reported Beginning in the 16-17 QIP year, the COL target is based on the 75 th and 90 th percentiles of QIP provider performance from the year prior.

COL: Potential Strategies for Improvement - Hands on training of FIT kit at end of appointment - Standing orders for FIT (so MA can manage) - Grants from community groups to fund outreach efforts - Explain differences between FIT test and colonoscopy

Today s Measures Cervical Cancer Screening Colorectal Cancer Screenings Annual Monitoring of Patients on Persistent Medications

Annual Monitoring for Patients on Persistent Medications Studies show that adverse drug events cause more than 700,000 visits to ERs each year, and the more medications people take, the higher their risk of having adverse drug events. These adverse drug events can contribute to patient injury and increased health care costs. For patients on persistent medications, appropriate monitoring can reduce the occurrence of preventable adverse drug events.

Annual Monitoring for Patients on Persistent Medications Measure Description: Percentage of members 18+ years of age who received at least 180 treatment days of ambulatory medication therapy for a select therapeutic agent during the measurement year and at least one therapeutic monitoring event for the therapeutic agent in the measurement year. Report ACE/ARBS and Diuretics as a total rate.

Annual Monitoring for Patients on Persistent Medications Denominator: The number of continuously enrolled Medi-Cal members 18+ years of age as of December 31, 2017 who, during the measurement year, received at least 180 treatment days of ACE inhibitors or ARBs, or at least 180 treatment days of Diuretics. Numerator: At least one serum potassium and a serum creatinine therapeutic monitoring test in the measurement year. The following meet criteria: - A lab panel test OR - A serum potassium test and a serum creatinine test

Annual Monitoring of Patients on Persistent Medications QIP: Family and Internal Medicine Practices Potential Points: 10 16-17 Estimated QIP Denominator: 14,305 Report as a total rate HEDIS: Administrative measure 2016 PHC Eligible Population: 16,308 Report separate rates for each medication type

MPM: Potential Strategies for Improvement - If due, perform testing regardless of reason for office visit - Hard stop for prescription refills - MPM assessment at registration - Phone call to reschedule within one week of a missed appointment - Tracking system for patients on persistent medications - Reinforce importance of testing and selfmanagement

Questions?

Breast Cancer Screening Staff Incentive Program Breast Cancer Screening measure will be added to the QIP in 2018! - Separate from the QIP, a special Staff Incentive Quality Improvement Program is being offered through December 31 - Must achieve either 71.5% patient compliance, or relative improvement of 25% - Learn your rates, get a head-start on your 2018 QIP score! - Enroll by October 6, 2017: https://www.surveymonkey.com/r/staffbcs - Questions to QIP@PartnershipHP.org

Breast Cancer Screenings Breast cancer is a leading cause of premature mortality among US women. Breast cancer is the most common cancer among women in California, regardless of race and ethnicity. Early detection by mammography has been shown to be associated with reduced breast cancer morbidity and mortality. Studies have shown that routine mammograms are associated with 10% to 25% less chance of dying of breast cancer. Routine PCP contracts do not account for this.

Breast Cancer Screenings Measure Description: Percentage of female members 50-74 years of age who had a mammogram to screen for breast cancer

Breast Cancer Screenings Denominator: The number of continuously enrolled Medi-Cal women 52-74 years of age by December 31, 2017 Numerator: The number of the eligible population with one or more mammograms any time or on October 1, 2015 and December 31, 2017

Reminders QIP/HEDIS Measure Webinar Series Part 2: 10/24 12-1pm (CDC, CBP) https://attendee.gotowebinar.com/register/91804386 91739519746 QIP/HEDIS Measure Webinar Series Part 3: 11/14 12-1pm (WC, IZ, Asthma Care) https://attendee.gotowebinar.com/register/76180667 53530323970 Monthly Newsletter Webinar Evaluation