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Community Advisory Council Meeting Materials January 3, 2014 12:30PM 4:00PM CareOregon 4 th Floor Learning Commons 315 SW 5 th Avenue Portland, OR 97204

Health Share of Oregon Community Advisory Council Meeting Agenda Date: Time: Location: Address: Friday, January 3, 2014 12:30PM 4:00PM CareOregon, 4 th Floor Learning Commons 315 SW 5 th Avenue, Portland, OR 97204 Council Members: Amy Anderson, Galina Burley, Sam Chase, Ebony Clarke, Glendora Claybrooks, Gary Cobb, Tab Dansby, Sonja Ervin, Ronda Harrison (Secretary), Joseph Lowe, Erin Mowlds, Dan Peccia, Dalila Sarabia (Vice ), Dr. Ryan Skelton, Lyla Swafford, Stephen () Time What Desired Outcome Who 12:30 12:40 Introductions Meeting attendees understand background and expertise of Council members 12:40 12:45 Outcomes/Agenda Approval of agenda and desired outcomes 12:45 12:50 Minutes from 11/1/2013 Regular Meeting Approval of draft minutes Cultural Competence Workgroup Dalila Sarabia 12:50 1:10 (20 Minutes) Updates Care Management Taskforce Mental Health & Addictions Committee Community Health Needs Assessment Committee Understand progress made in November and the focus of December Gary Cobb Sonja Ervin Health Share member enrollment update: 1:10-1:25 (15 Minutes) ACA Expansion Update Understand the results of effort to understand and honor member preference. Outbound call strategy to reach out to members Susan Kirchoff Response to postcard mailing 1:25-1:35 Dental Quality Performance Metrics Understand recommended quality metrics, identify opportunities for member input Janet Meyer 1:35 1:45 Break

Health Share of Oregon Community Advisory Council Meeting Agenda 1:45 3:00 (1 Hour and 15 Minutes) 2014 Council Priorities & Timeline Review July retreat outcomes and Health Share s strategic plan in order to agree on Council priorities and timeline for 2014 Joseph Lowe 3:00 3:10 New Business 3:10 3:25 (15 Minutes) Public Comment 3:25 3:30 Break 3:30 4:00 (30 Minutes) Executive Session 4:00 Adjourn Meeting Approval of adjournment

Recommended Dental Quality Performance Metrics 2015 Measure Baseline Data Benchmark Improvement Target Sealants on permanent molars for children. Medicaid children receiving a dental sealant in FFY 11: 6-9 year-olds: 15.4% 10-14 year-olds:12.7% Healthy People 2020 Goal: 3-5 year-olds: 1.5% 6-9 year-olds: 28.1% 13-15 year-olds: 21.9% Minnesota Method 1 with 3 percent floor. Measure Baseline Data Benchmark Improvement Target Members receiving any dental service Any dental service ages 0-20 in FFY 11: 42.4% Healthy People 2020 Goal: 49.0% Minnesota Method 2 with 3 percent floor.

Satisfaction: Patient experience with access to dental care Dental Metrics for Monitoring The Workgroup recommends using two questions from the Consumer Assessment of Health Care Providers (CAHPS) dental survey as patient experience measures, but also recommends that these questions be revisited after the first year for additional discussion about their utility. Question #4 a regular dentist is one you would go to for check-ups and cleanings or when you have a cavity or tooth pain. Do you have a regular dentist? Question #14 if you needed to see a dentist right away because of a dental emergency in the last 12 months, did you get to see a dentist as soon as you wanted? Topical Fluoride Intensity The Workgroup recommends measuring the percentage of enrolled children who have received at least one dental service who received (1, 2, 3, >4) topical fluoride applications during the measurement year. This measure is adapted from the Dental Quality Alliance (DQA) measure Topical Fluoride Intensity for Children at Elevated Caries Risk and excludes the qualifier children who are at elevated risk, as the new 2014 American Dental Association Current Dental Terminology (CDT) risk assessments codes are not yet in widespread use in Oregon. Comprehensive Exam Rate The Workgroup recommends stratifying this measure by children, by pregnant women, and by adults with disabilities. Subpopulation Analysis The Workgroup highlights the need to track performance on these metrics for a number of subpopulations, especially populations with severe and persistent mental illness (SPMI). OHA is already committed to reporting all adopted measures where possible by race, ethnicity, language, and disability status.