Healthcare Hot Spotting: Variation in Quality and Resource Use in California. September 2015

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Healthcare Hot Spotting: Variation in Quality and Resource Use in California September 2015

Overview Goal Present healthcare quality and utilization data by geographic region and product line. Create an interactive mapping tool with downloadable data. Participating Plans Anthem Blue Shield of CA CalOptima Health Net Inland Empire Health Plan Kaiser Permanente LA Care San Francisco Health Plan SCAN UnitedHealthcare Western Health Advantage Funding from California HealthCare Foundation January 2014 June 2015 2015 Integrated Healthcare Association. All rights reserved. 2

Performance Metrics and Product Lines Nine measures were collected and reported Quality Metrics Resource Use Metrics Breast Cancer Screening Diabetes Care: HbA1c Poor Control Colorectal Cancer Screening Diabetes Care: HbA1c screening ED Visits All-Cause Readmissions Medication Management for People with Asthma Diabetes Care: Nephropathy Monitoring Bed Days Almost half of the population of California is included Product Line HMO/POS PPO Advantage Medi-Cal Total Enrollment 8.5 million 4.7 million 1.7 million 4.1 million 19 million 2015 Integrated Healthcare Association. All rights reserved. 3

Geographic Regions Statewide Covered California Hospital Referral Region County Hospital Service Area ZIP 2015 Integrated Healthcare Association. All rights reserved. 4

HEDIS by Geography (hbg.iha.org) 2015 Integrated Healthcare Association. All rights reserved. 5

Results 2015 Integrated Healthcare Association. All rights reserved. 6

Two Themes Health plan products that rely primarily on integrated care delivery networks generally have: higher quality scores without using more resources Resource use and quality vary widely throughout the state 2015 Integrated Healthcare Association. All rights reserved. 7

Quality by Product Line HMO outperforms commercial PPO in California Measure Name HMO PPO Statewide Rate (%) Advantage Managed Medicaid All Products Breast Cancer Screening 84.5 69.7 86.8 57.4 80.7 Colorectal Cancer Screening 71.1 47.5 79.4 N/A 67.1 Blood Sugar Control for People with Diabetes Blood Sugar Screening for People with Diabetes Kidney Disease Monitoring for People with Diabetes Medication Management for People with Asthma 70.3 24.5 77.9 42.9 62.4 91.6 80.7 95.0 78.3 89.3 90.1 70.7 95.8 79.8 87.5 40.1 44.1 N/A 35.4 39.7 2015 Integrated Healthcare Association. All rights reserved. 8

Implications of Screening Rate Differences Significant differences in screening rates between HMO and PPO 15 percentage points for breast cancer screening 24 percentage points for colorectal cancer screening Breast cancer: 55,356 more women would have received mammograms in 2013 Colon cancer: 197,385 more Californians would have been screened 2015 Integrated Healthcare Association. All rights reserved. 9

Quality by Product Line Strong performance in HMO Measure Name HMO PPO Statewide Rate (%) Advantage Managed Medicaid All Products Breast Cancer Screening 84.5 69.7 86.8 57.4 80.7 Colorectal Cancer Screening 71.1 47.5 79.4 N/A 67.1 Blood Sugar Control for People with Diabetes Blood Sugar Screening for People with Diabetes Kidney Disease Monitoring for People with Diabetes Medication Management for People with Asthma 70.3 24.5 77.9 42.9 62.4 91.6 80.7 95.0 78.3 89.3 90.1 70.7 95.8 79.8 87.5 40.1 44.1 N/A 35.4 39.7 2015 Integrated Healthcare Association. All rights reserved. 10

Quality by product line Medi-Cal quality scores mixed; population more complex Measure Name HMO PPO Statewide Rate (%) Advantage Managed Medicaid All Products Breast Cancer Screening 84.5 69.7 86.8 57.4 80.7 Colorectal Cancer Screening 71.1 47.5 79.4 N/A 67.1 Blood Sugar Control for People with Diabetes Blood Sugar Screening for People with Diabetes Kidney Disease Monitoring for People with Diabetes Medication Management for People with Asthma 70.3 24.5 77.9 42.9 62.4 91.6 80.7 95.0 78.3 89.3 90.1 70.7 95.8 79.8 87.5 40.1 44.1 N/A 35.4 39.7 2015 Integrated Healthcare Association. All rights reserved. 11

Resource Use by Product Line HMO and PPO similar Statewide Rate Measure Name HMO PPO FFS Advantage Managed Medicaid non SPD SPD Readmissions (% of admissions) ED Visits (per thousand member years) Inpatient Bed Days (per thousand member years) 8.1 8.1 18.4 11.2 8.7 16.4 159.3 116.3 567 372.3 421.5 392.4 133.5 133.3 1,363 758.3 121.5 534.5 2015 Integrated Healthcare Association. All rights reserved. 12

Resource Use by Product Line Advantage utilization much lower than FFS Caveat: FFS data from a different source, Statewide Rate and likely include more duals Measure Name HMO PPO FFS Advantage Managed Medicaid non SPD SPD Readmissions (% of admissions) ED Visits (per thousand member years) Inpatient Bed Days (per thousand member years) 8.1 8.1 18.4 11.2 8.7 16.4 159.3 116.3 567 372.3 421.5 392.4 133.5 133.3 1,363 758.3 121.5 534.5 2015 Integrated Healthcare Association. All rights reserved. 13

Resource Use by Product Line Managed Medi-Cal readmissions driven by seniors and persons with disabilities (SPD) Statewide Rate Measure Name HMO PPO FFS Advantage Managed Medicaid non SPD SPD Readmissions (% of admissions) ED Visits (per thousand member years) Inpatient Bed Days (per thousand member years) 8.1 8.1 18.4 11.2 8.7 16.4 159.3 116.3 567 372.3 421.5 392.4 133.5 133.3 1,363 758.3 121.5 534.5 2015 Integrated Healthcare Association. All rights reserved. 14

Resource Use by Product Line Managed Medi-Cal emergency department visit rate high Statewide Rate Measure Name HMO PPO FFS Advantage Managed Medicaid non SPD SPD Readmissions (% of admissions) ED Visits (per thousand member years) Inpatient Bed Days (per thousand member years) 8.1 8.1 18.4 11.2 8.7 16.4 159.3 116.3 567 372.3 421.5 392.4 133.5 133.3 1,363 758.3 121.5 534.5 2015 Integrated Healthcare Association. All rights reserved. 15

Resource Use Variation Across ZIP Codes Large variation across ZIP codes for resource use metrics Over 5-fold difference in inpatient bed days from the 5 th percentile ZIP code to the 95 th percentile Percentiles Across ZIP Codes Resource Use Measures 5th Pctl 50th Pctl 95 Pctl Readmissions (% of admissions) 4.9 9.9 14.1 ED Visits (per thousand member years) Inpatient Bed Days (per thousand member years) 111.3 193.9 385.4 75.7 195.4 412.9 2015 Integrated Healthcare Association. All rights reserved. 16

Quality Variation Across ZIP Codes Large variation across ZIP codes, mostly in the lowest quartile 100 90 80 Highest-performing 25% of ZIP codes All ZIP codes median 70 60 50 Lowest-performing 25% of ZIP codes 40 30 20 10 0 Breast Cancer Screening Colorectal Cancer Screening Blood Sugar Screening for People with Diabetes Kidney Disease Monitoring for People with Diabetes Medication Management for People with Asthma 2015 Integrated Healthcare Association. All rights reserved. 17

Colorectal Cancer Screening Across Counties The rate of colorectal cancer screening in Modoc, the lowest performing county, trails that of Solano by 43 percentage points Colorectal Cancer Screening 10 Highest Performing Counties 10 Lowest Performing Counties County Rank Rate County Rank Rate Solano 1 76.4 Modoc 58 33.5 Contra Costa 2 74.3 Mono 57 39.6 Alameda 3 74.2 Plumas 56 39.9 Marin 4 73.9 Trinity 55 43.0 Sonoma 5 72.4 Glenn 54 43.1 Napa 6 72.1 Tehama 53 43.6 San Joaquin 7 71.6 Lassen 52 44.2 San Mateo 8 71.6 Sierra 51 45.0 San Francisco 9 71.4 Inyo 50 45.6 Placer 10 71.1 Lake 49 45.9 2015 Integrated Healthcare Association. All rights reserved. 18

Next Steps Continuing to share results Building out map to add in cost data (Cost and Quality Atlas project) Pursuing a second round of data collection, updating with 2015 data (post-aca implementation) Interested in using results to improve care and health Opportunities to improve access as a way to reduce ED rates? Opportunities to focus improvement efforts in specific geographic areas? Other opportunities? 2015 Integrated Healthcare Association. All rights reserved. 19