ENRICH Peer Support Worker

ENRICH Peer Support Worker Salary: Contract Type: Holiday allowance: Location: Responsible to: Purpose of the role: 18,559 pro rata Fixed term 13 months, 22.5 hours (9am 5pm, 3 days per week) 25 days per year plus bank holidays pro rata This post will work flexibly between The Cellar Trust s Shipley site, Lynfield Mount Hospital (BD9 6DP) and Airedale Centre for Mental Health (BD20 6TA) as well as supporting people in other community venues across Bradford, Airedale, Wharfedale and Craven. ENRICH Co-ordinator The Cellar Trust is partnering with Bradford District Care NHS Foundation Trust (BDCFT) to deliver an innovative new peer support research project called ENRICH. This is a national programme which has already been piloted in a number of other areas of the country and we are now bringing it to Bradford. The role of the ENRICH peer support worker (PSW) has been developed specifically for people who have lived experience of mental distress. Through sharing wisdom from their own experiences, peer support workers will inspire hope and belief that recovery is possible in others. The role will work to support discharge from inpatient wards, into community mental health care. The Cellar Trust is one of Bradford s leading mental health charities. We have been supporting the people of Bradford, Airedale, Wharfedale and Craven for over 30 years and continue to grow and develop our services. In 2016 we launched our Haven Crisis Service in partnership with Bradford District Care NHS Foundation Trust and Bradford Metropolitan District Council which is part of Bradford s award winning, and nationally recognised crisis care pathway. Key to this service has been the role of peer support and the value of lived experience in the delivery of mental health support. Building on this work we are participating in a national peer support research programme (ENRICH). ENRICH is a one-to-one peer support initiative developed to improve people s experience and outcomes of discharge from mental health inpatient care. We are looking for a part-time peer support worker with previous experience of using mental health services to join our team. You will be passionate about mental health, have excellent interpersonal skills and be committed to supporting other people. This role will require a high degree of flexibility as you will be working between The Cellar Trust, the two acute hospitals and out in the community. Please note that short-listed candidates who are not appointed will also be considered for other peer support roles being advertised including Haven Bank staff and the My Wellbeing College peer support workers. We are a values driven organisation so the way that we work is just as important to us as what we deliver. Our values are: We value and respect diversity We work with hope We believe that we can all learn, develop and grow We are dedicated and committed We are better together

For more information about our organisation and the work we do, visit: www.thecellartrust.org Facebook: /TheCellarTrust Twitter: @TheCellarTrust Informal enquiries: Kim Shutler-Jones, 01274 586474, kim.shutler-jones@thecellartrust.org Closing Date: 11.59pm, Monday 1 January 2018 Interview Date: Tuesday 9 January 2018 Please send your completed application form to kim.shutler-jones@thecellartrust.org Please note that CVs will not be accepted and applicants must use their person statement to address all areas of essential criteria in the person specification. The Cellar Trust is an equal opportunities employer. If you would like to request any reasonable adjustments at interview stage of the recruitment process please specify this in your application. Background on the ENRICH Peer Worker role ENRICH Peer Workers are people with previous experience of using mental health services who are employed, trained and supported to use those experiences to support others during the discharge process. ENRICH Peer Workers begin to meet with service users prior to discharge, continuing to meet with them regularly for four months after they have returned to living in the community. ENRICH Peer Workers receive purpose built training for the role, and supervision and management from an experienced Peer Worker Coordinator (someone who also has lived experience of mental health problems). At the heart of what ENRICH Peer Workers do is the building of safe, trusting relationships based on the sharing of lived experience. The focus of the ENRICH peer support role is on enabling individuals to discover and make use of their own strengths, and to build and strengthen connections to their peers and wider communities. The ENRICH peer support for discharge programme is underpinned by a set of principles of peer support. These principles state that delivery of ENRICH peer support for discharge (including the training, supervision and support provided for peer workers) should: 1. Support the building of safe and trusting relationships based on shared lived experience as fundamental to peer support. 2. Ensure that the values of mutuality and reciprocity underpin peer support relationships. 3. Promote the validation and application of experiential knowledge in the provision of peer support. 4. Enable peers to exercise leadership, choice and control over the way in which peer support is given and received. 5. Empower peers to discover and make use of their own strengths, and to build and strengthen connections to their peers and wider communities. In delivering on all these principles, peer support should respect and support the full diversity of experiences, language, culture, identity and background that people bring, enabling peers to build connections and relationships, and access resources and strengths found in the range of communities with which they identify and belong. Core Responsibilities To provide one-to-one peer support for discharge from psychiatric inpatient care, starting on the ward and continuing in the community. To promote and role model the ENRICH peer support principles. To build safe, trusting relationships with service users based on non-judgmental listening and shared lived experience.

To use your personal experiences of using mental health services sometimes called lived experience in your work. To empower service users to make use of their own strengths and build connections with their peers and wider communities. Main Duties To attend and contribute to ward information meetings about ENRICH peer support for discharge, as directed by the Peer Worker Coordinator. To meet named service users on inpatient psychiatric wards as allocated by the Peer Worker Coordinator. To enable service users to develop service user-owned discharge plans where they choose to do so. To attend formal discharge planning meetings on the ward where the service user requests. To make use of the local Discharge Information Packing in supporting discharge form the inpatient ward. To arrange to meet named service users in the community, within one week of discharge, and weekly thereafter for 10 weeks following discharge and then fortnightly for a further six weeks (i.e. a total of four months post-discharge). To provide additional telephone support to named service users using a work phone and within work hours between face-to-face meetings as agreed with individual service users. To provide non-directive, non-prescriptive support to named service users during the discharge transition through empowering and enabling individuals to discover and make use of their own strengths and to build and strengthen positive connections with their peers, networks and wider communities. To respect and support the diversity of experiences and backgrounds that people bring to the peer support relationship, enabling service users to build connections and relationships, and access resources and strengths found in the range of communities with which they identify and belong. To enable service users to identify, choose and develop service user-owned recovery/ wellbeing/ personal plans, crisis plans and personal network maps where they wish to do so (including, but not limited to the examples in the ENRICH Handbook). To support named service users in undertaking personal strengths/ asset/ network mapping, goal setting and monitoring, and setting of advanced directives as part of those plans, where they wish to do so. To provide equivalent support, informally (where the service user chooses not to make use of formal, written plans), through open, non-judgemental listening and sharing of lived experience in order to validate service users experiential knowledge, empower them to make plans, decisions and choices, realise their own strengths and build positives connections and relationships. Where requested by service users, to accompany or be alongside service users as they build and strengthen connections to people and places in the community. From the outset of the peer support relationship, to discuss, with named service users, the time-limited nature of the peer support for discharge relationship, and in particular the opportunity to use the relationship as a means to building and strengthening the service user s wider network of support and relationships. To respect, acknowledge and support service users as they describe and make sense of their experiences of emotional distress and mental health in terms of their individual experiences and knowledge (including, but not limited to understandings of personal, social or clinical recovery, health and wellbeing, personal and social identity or other understandings that the individual might choose bring to their experiences). To attend care planning and other formal meetings where requested by the service user. To make full use of supervision, peer support with other peer workers and other support as necessary in order to remain well and safe in the peer support for discharge role. To make full use of supervision in order to work with the challenges of using lived experience to support people with potentially difficult and distressing issues. To choose, develop, update and make use of a personal work and wellbeing plan (including, but not limited to the examples in the ENRICH Handbook).

To work within the ENRICH peer worker Code of Conduct, guidance on boundaries and sharing lived experience, and other guidance as provided as part of the ENRCH training, ENRICH Handbook and ongoing supervision. To liaise and work in partnership with ward and community teams within the Trust, and voluntary sector and community groups locally as necessary to support named service users in the discharge transition. To make notes of date, length and type of all contacts with services users in the locally agreed format, and additional notes of content of meetings only as agreed with the service user (to be entered into clinical notes by a locally designated proxy with routine access to clinical notes). To hand over issues of risk, safety and safeguarding, having explained this first to the service user, following locally agreed procedures for risk and safety management and peer support, to the Peer Worker Coordinator or other designated, named person(s) in the Peer Worker Coordinator s absence. To undertake other duties as appropriate to the ENRICH peer support for discharge role, and which fall within the grade of the job, as agreed with the Peer Worker Coordinator. Training and development To participate in regular supervision (lived experience-based supervision and line management provided by the Peer Worker Coordinator) in accordance with the ENRICH Handbook, good practice guidelines and as agreed with Line Manager. To attend all role relevant mandatory training as and when required to do so. To attend all role specific training and other staff development opportunities as and when required to do so. Additional information Unless you are a current employee of The Cellar Trust - training for this post (8 day programme) will be delivered in January/February (2 days per week_. This will be paid on an hourly basis. The ENRICH programme will launch in March/April 2018 and will be start of the employment contract which will be 13 months.

Person specification All aspects of the person specification will be assessed through the application form with additional questions at interview stage. Therefore please ensure that all of the criteria is addressed in your personal statement with examples/evidence for each aspect of the role. The successful candidate will be required to undertake a Disclosure and Barring Service Check. Criteria Essential Desirable QUALIFICATIONS EXPERIENCE SKILLS Good level of secondary education to GCSE level Willingness to undertake the ENRICH Peer Support Training Programme and any other training as agreed with ENRICH Co-Ordinator Lived experience of emotional distress/ mental health problems Lived experience of using Mental Health NHS Trust services or equivalent secondary mental health care Experience of working or being in a supportive and enabling role Ability to reflect on personal experiences of emotional distress/ mental health problems, service use and experiences of giving and receiving support, and comfortable with sharing personal experiences in the context of a work role Excellent written, verbal and non-verbal communication skills Good interpersonal skills, including active, non-judgemental listening skills Computer literate in software applications such as Microsoft Word, Excel, search engines, Outlook etc Professional in appearance and behaviour Able to manage conflict and to help others to do so Ability to maintain a healthy work/ life balance and evidence of commitment to looking after own health and mental wellbeing High level of self-awareness ability to critically appraise own performance, reflect on practice and take on board constructive feedback Ability to work in an enabling & creative way to help others Ability to plan and prioritise workload Experience of inpatient mental health care Experience of working in the public or voluntary sector Experience of working in a peer support role or of mentoring others Experience of using a range of self-management or recovery tools and techniques Experience of completion of own personal wellbeing plan or equivalent Additional language skills

KNOWLEDGE/ UNDERSTANDING OTHER REQUIREMENTS PERSONAL ATTRIBUTES Awareness of the potential role of peer support in mental health services, and how it can support recovery and wellbeing Good understanding of the way in which statutory mental health services work locally Understanding of the impact of stigma and discrimination in relation to mental health Driver and car owner Willing to accompany service users to community locations and activities as agreed A willingness to work flexibly through prior arrangement Readiness to work in a demanding and responsible role Emotional maturity Flexibility and reliability Energy, enthusiasm and commitment Patient, non-judgmental, respectful and compassionate Appreciation of community resources available locally Knowledge of issues of safeguarding of children and vulnerable adults Knowledge of Mental Health Legislation Understanding of current issues and concerns of mental health service users, including around discharge from inpatient mental health care Appreciation of current understandings of personal and social recovery, health and wellbeing