DIABETES MANAGEMENT DISCHARGE COMMUNICATION (DM-DC) AUDIT TOOL

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DIABETES MANAGEMENT DISCHARGE COMMUNICATION (DM-DC) AUDIT TOOL Facility: Date: Data Collector s name: Email/Phone: Purpose: To evaluate your facility practices regarding communication of requisite diabetes management-related elements to subsequent providers upon patient transfer or discharge. User instructions: Using the criteria below, audit 5-10 medical records of patients transferred or discharged on any diabetes medication. Answer Y, N or NA to the following questions using data found in the patient s discharge instructions, discharge summary or other written communication intended to accompany the patient upon discharge or transfer. For questions contact: For each record reviewed assign a number in the Pt. column heading (e.g. Pt. 1). Use additional copies of this form if needed. Email or FAX completed form to Element # Diabetes Medication Discharge Communication Elements upon Transfer Name of Antihyperglycemic Medication(s): 1 Was the diabetes diagnosis explicitly documented including subtype classification? 2 Was the duration of diabetes documented (new diagnosis or chronic)? Guidance (all elements listed under Guidance must be present for all drugs for Yes) The diagnosis of diabetes and the subclassification (Type 1, Type 2, gestational, iatrogenic, due to pancreatitis or pancreatic obstruction, other) should be clearly indicated as a medical condition for subsequent care providers, regardless of whether it is a primary purpose for receiving services from the index (i.e. "upstream") provider. The diagnosis is NOT to be deduced by evaluation of drug regimen or prescribed diet. Subsequent providers should be provided some characterization of the duration of the diabetes diagnosis and/or treatment. Newly diagnosed patients may be more unstable, and hypoglycemia risk has been shown to increase with duration of diabetes. Patients with longstanding diagnosis

3 Was the presence or absence of surgical interventions or trauma/tissue damage documented? 4 Was the presence or absence of dementia documented? 5 Was the presence or absence of delirium documented? will likewise be at greater risk of microvascular and macro-vascular complications. Such characterizations need not be exact. Terms such as "recently diagnosed" and "diabetic for 5+ years are acceptable, although more detailed and precise information is preferred such as date of onset (month/year) according to patient medical record. Clinical documentation should clearly characterize any recent instances of tissue damage, regardless of cause, that may have induced elevations in blood glucose or prompted increased intensity of hypoglycemia drug regimen. If instances have occurred in the past 7 days, then details of date, severity, and effects on blood glucose and hypoglycemia drug regimen should be provided. For patients over 65, clinical documentation should clearly characterize the presence or absence of dementia. If present, current clinical status, details of treatment regimens (drug and non-drug), and impact on patient ADLs and diabetes selfmanagement should be described in detail. If dementia is absent, then documentation should clearly state that patient is free from dementia. For patients over 65, clinical documentation should clearly characterize any recent episodes of acute delirium (e.g. past 30 days). If

6 Was the current diabetes drug regimen documented? 7 Were recent changes in the diabetes drug regimen documented? present, current clinical status, details of treatment regimens (drug and nondrug), and impact on patient ADLs and diabetes self-management should be described in detail. If delirium is absent, then documentation should clearly state that patient is free from delirium. Subsequent providers should receive detailed characterizations of all antihyperglycemic drugs at the time of transition between care settings, including drug names, dosages, routes, and frequencies. The presence of an insulin pump should be communicated with pump settings. Communication should also include date and time of last doses given AND date and times that next scheduled doses are. In addition to the current active antihyperglycemic drug regimen, providers should receive details of all recent changes in antihyperglycemic drugs (i.e. at least the past seven days). Documentation should include all newly introduced agents, dose increases, decreases, discontinuations, or "holds", and provide detailed justification for such changes (e.g. hyperglycemic or hypoglycemic events, infection, etc.). If the duration of care in the "upstream" setting was less than seven days, then details of all regimen changes for the full length of care in that setting should be communicated. Rationale for changes between pre-administration medication list and the discharge

8 Was there identification of and associated rationale for sliding scale insulin order initiated during hospitalization? 9 Was the current non-diabetes drug list provided? 10 If systemic glucocorticoids were utilized prior to discharge, were details of use documented? medication list should be documented. Long term use of sliding scale orders should be avoided and insulin orders should be standardized post-discharge. In cases where fluctuating needs for insulin are required, sliding scale should be used cautiously and judiciously to avoid hyper or hypoglycemic events and the actual scale being used should be provided. Special attention to patient education on use of sliding scale may be warranted (e.g. differentiate between long acting and rapid acting insulin, patient must know when to selfmonitor BG and when to inject the insulin, etc.). Medications unrelated to antihyperglycemic treatment may contribute to hyperglycemia, hypoglycemia, and hypoglycemia unawareness (e.g. beta blockers). Subsequent providers should be provided comprehensive lists of all current medications used so that they can evaluate the possible impact of such medications on the patient's diabetes care plan. If currently utilized, clinical documentation should clearly characterize the status of any systemic corticosteroid regimen. Active indications for glucocorticoid therapy must be provided as well as details of the regimen, including temporal factors (acute vs. chronic use, when initiated, etc.), dose trajectory (escalating,

11 Was the target range for blood glucose documented? 12 Were recent blood glucose values along with BG monitoring schedule with date and time for when the next BG value is due documented? 13 Was a history of hypoglycemic episodes documented? deescalating, or stable), and the current drug, dose, route and frequency. Details should include when last dose was given and when next dose is due. Specific dose tapers and/or dose escalation schedule should be provided (e.g. details of the remaining portion of the taper). The absence of corticosteroids from a comprehensive active medication regimen is sufficient to denote absence of systemic corticosteroid use. Subsequent providers should receive details (i.e. numeric boundaries) of the blood glucose range targeted for the individual patient while under the care of the referring (i.e. "upstream") provider (e.g. 80mg/dl-140mg/dl). Subsequent providers should receive all blood glucose values recorded in the referring health setting in the preceding 7 days, with values over a greater monitoring period preferred. In instances in which the patient duration of stay in the "upstream" setting is less than 7 days, all values recorded in that setting should be provided to subsequent providers. Subsequent providers should receive a history of hypoglycemic episodes occurring within the last 7 days, including date and time of event, whether loss of consciousness occurred, a list of the current drugs and an explanation for the hypoglycemic event. 14 Was the last value and assessment Diabetes is known to advance declines

of renal function documented? 15 Was the age of the patient explicitly documented? 16 Was the current diet documented including whether it is administered via enteral feeding tube? Was the schedule provided if enteral feeding tube? in renal function (i.e. microvascular disease), and renal dysfunction due to any cause may affect drug dosing and contraindications (e.g. metformin). Subsequent providers should receive an objective, recent assessment of patient renal function when patients transition from one care setting to another (i.e. most recent assessment performed at the referring care setting). The assessment should state the method used (e.g. egfr, Cockroft-Gault, or MDRD equation), the date, and the numeric result. Such assessment or values should be dated within the last year. Patients at the extremes of age may be at greater risk of adverse events, have altered drug clearance (e.g. the very old), or diminished ability to selfmanage the disease (e.g. the very young), so patient age should be clearly communicated to all subsequent care providers. Subsequent providers should be informed of the patient's current recommended diet (e.g. total calories, composition) and, if the patient was in control of food decisions (e.g. outpatient setting), a characterization of patient adherence to the recommended diet should also be communicated. If the diet is administered via enteral feeding tube the documentation should indicate the type of tube (e.g. G-tube, G-J tube, J-

17 Was an assessment of patient ability to self-administer current diabetes regimen documented? 18 If patient self-monitoring of blood glucose was ordered upon discharge, was an assessment of patient ability to self-monitor blood glucose documented? 19 Was an assessment of patient ability to self-identify and report signs/symptoms of hyper and hypoglycemia documented? 20 Was the patient provided with educational material? tube) and whether nutrition is administered as bolus or continuous feeds. Clinical documentation characterizes in some manner (objectively or in subjective narrative) patient ability to measure and administer all agents prescribed for blood glucose management, including an objective or subjective characterization of patient visual acuity. Should also assess whether patient has previously received diabetes self-management education (within the last 6 months or at recent change in regimen). If currently utilized, clinical documentation characterizes patient ability to objectively monitor blood glucose (i.e. can appropriately manipulate the device), record and communicate results to providers as necessary. Clinical documentation characterizes patient ability to recognize symptoms of hyper and hypoglycemia and to take appropriate responsive actions (e.g. glucose gel administration, etc.). Specific characterization of the presence or absence of hypoglycemia unawareness (symptom types, BG thresholds) is preferred. Patient education is a key component of quality diabetes management, particularly as patient s transition between care settings and experience changes in medical status, diet, and

21 Was an assessment of patient/caregiver understanding of the education documented? 22 If applicable, was a post-discharge appointment scheduled with the diabetes management prescriber/physician or endocrinologist? medications. Documentation of the provision of educational materials should be shared with subsequent providers. Details of the content of such materials is recommended, but not required. Clinical documentation should characterize patient comprehension of their diabetes-related care plan, including recommended diet, monitoring and symptom recognition, medication administration and adherence, and communication with healthcare providers. An appointment for subsequent provider follow-up should be scheduled within 7 days of discharge and documented.