BUILDING RELATIONSHIPS TO SUPPORT CHANGE Articles & White Papers Bb Tschannen-Mran bb@schltransfrmatin.cm Susan MacDnald susan@schltransfrmatin.cm Dwnlad: www.schltransfrmatin.cm Center fr Schl Transfrmatin Stress Test Stress Test Scientific study at St. Mary s Hspital Tw identical dlphins jumping ut f the water The mre stress yu are under, the mre differences yu will ntice Hw many differences d yu ntice? Wrkshp Agenda Intrducing (1:30) Experiencing (2:30) Break (3:15) AI Prcess Cntinues (3:30) Albert Einstein "We cannt slve ur prblems with the same thinking we used when we created them. Back-Hme Applicatins (4:45) Adjurn (5:00) www.schltransfrmatin.cm bb@schltransfrmatin.cm r susan@schltransfrmatin.cm 1
Our Premise T think different we have t feel different. T feel different we have t fcus n strengths. T fcus n strengths we have t understand their value. Peter Drucker The great task f leadership is t create an alignment f strengths in ways that make a system s weaknesses irrelevant. Tw Change Paradigms Shifting Perspective Deficit-Based Apprach Identifying What s Wrng Analysis f Causes Analysis f Pssible Slutins Plan f Actin & Treatment f Causes Schls as Prblems t be Slved Strength-Based Apprach Celebrating What s Right Discvering What Gives Life Envisining What Enhances Life Innvating What Hnrs Life Schls as Pssibilities t be Appreciated Why It s Gd t Feel Gd Discvering and explring strengths awakens curisity, willingness, whleheartedness, and rganizatinal alignment. It is a better way t change. Build Psitive Relatinships If yu want t build a ship, dn t drum up peple t gather wd, give rders, and divide the wrk. Instead, teach them t yearn fr the vast and endless sea. ~ Antine de Saint Exupery, The Wisdm f the Sands www.schltransfrmatin.cm bb@schltransfrmatin.cm r susan@schltransfrmatin.cm 2
Marcus Buckingham By celebrating what s right, we find the energy t fix what s wrng. Excellence is nt the ppsite f failure. T learn abut success yu have t study success. Only successful examples can tell yu what excellence lks like. Eulgy fr Deficit-Based Change Reframing the Fcus f Attentin Drains energy and fsters discuragement Prvkes lamented, fragmented respnses Squelches creativity and innvatin Weakens teamwrk and relatinships Prmtes negative identity and culture Fcuses n the past rather than generating psitive images f the future Deficit Issues Lw Mrale Islatin Lw Achievement Irrelevant Prfessinal Develpment Emplyee Turnver Affirmative Tpics Highly Mtivated Extrardinary Cllabratin High Engagement & Learning Exceptinal Prfessinal Learning Lngevity Demnstrable Gains A strengths-based fcus increases: Emplyee Engagement Student Learning Attendance Prductivity Hpe Psitive Cre www.schltransfrmatin.cm bb@schltransfrmatin.cm r susan@schltransfrmatin.cm 3
Cre Assumptins f AI What we fcus n becmes ur reality. Vitality is always there t be discvered. Asking questins influences thse wh answer; ur questins are fateful. Peple increase their cnfidence fr change when they build n what they knw. Initiate What is the fcus? Aspiring, fcusing & framing Clarifying Psitive Cre Traditinal SWOT Marilee Adams A wrld f questins is a wrld f pssibility. Inquiry pens ur minds, cnnects us t each ther, and shakes utmded paradigms. We have nly t ask the right questins t begin. Strengths Weaknesses Opprtunities Threats Transfrmatinal SOAP Learning frm Strengths Strengths Aspiratins Opprtunities Pssibilities Curisity Fairness Creativity Lve f Learning Appreciatin f Hpe Beauty Frgiveness Lve Open-Mindedness Prudence Self-Regulatin Leadership MODESTY ZEST Teamwrk Bravery Scial Intelligence Hnesty & Authenticity Kindness Perseverance Humr Spirituality / Religiusness Perspective www.schltransfrmatin.cm bb@schltransfrmatin.cm r susan@schltransfrmatin.cm 4
Learning frm Success & Surprise Albert Bandura It is far easier t discurage smene with ur wrds than t encurage them. Initiate What is the fcus? Aspiring, fcusing & framing Clarifying Psitive Cre Inquire What gives life? Nticing, valuing & understanding Appreciating Asking New Questins Best Experiences Cre Values Supprting Cnditins Three Wishes Tames the Frenzy Generates New Pssibilities The mre we knw abut ur strengths, the better ur changes will be. www.schltransfrmatin.cm bb@schltransfrmatin.cm r susan@schltransfrmatin.cm 5
Cultivates Psitive Relatinships Inspires Change Lking fr Strengths: Builds Trust Cmmunicates cnfidence Shifts cnversatins Reveals silver linings Gets peple int flw Emtins Trigger Mtin Saliency & Relevance Cllective Efficacy Psitive Affectivity Full Engagement Appreciatin Matters The sparkle f gd feelings awakens mtivatin t change. ~ Barbara Fredricksn Initiate What is the fcus? Aspiring, fcusing & framing Clarifying Psitive Cre Imagine What might be? Visualizing, expressing & brainstrming Envisining Inquire What gives life? Nticing, valuing & understanding Appreciating Anticipatry Reality Mirrr Neurns What we appreciate, appreciates What we anticipate, precipitates www.schltransfrmatin.cm bb@schltransfrmatin.cm r susan@schltransfrmatin.cm 6
We Get What We Expect Placeb Studies Pygmalin Effect Albert Einstein Imaginatin is mre imprtant than knwledge. Innvate What will be? Chsing, prttyping & engineering C Cnstructing Initiate What is the fcus? Aspiring, fcusing & framing Clarifying Psitive Cre Imagine What might be? Visualizing, expressing & brainstrming Envisining Inquire What gives life? Nticing, valuing & understanding Appreciating Psitive Images Psitive Actins I wn t see it until I believe it. Emtinal Resnance Affirmative Cgnitin Self-Efficacy Cllective-Efficacy Helitrpic Principle Reinfrcing Cycle Images that Inspire Actin Desired Reflects What We Want t Mve Tward, Nt Away Frm Energizing Invigrates the Present with a Palpable Sense f Future Pssibilities Grunded Speaks t What is Mst Needed Nw Prvcative Bldly Stretches the Status Qu Participatry Invlves All Relevant Stakehlders Jack Nicklaus I m ging t hit it right dwn the middle f the fairway. www.schltransfrmatin.cm bb@schltransfrmatin.cm r susan@schltransfrmatin.cm 7
Psitive Actins Brainstrming pssibilities Prttyping slutins Orchestrating quick wins Reframing setbacks Repeating success Tim Brwn Yu need t be ptimistic in rder t be creative. And cnfident. In fact, if yu dn t have cnfidence that yu can create slutins, yu wn t create slutins. Let s D! Paired Interviews (2:30) Stry Circles (2:50) Break (3:15) Stry Circle Reprting (3:30) 30) Scattergrams (3:50) Dream Teams (4:00) Dream Team Presentatins (4:30) Back-Hme Applicatins (4:45) Adjurn (5:00) Paired Interviews Yur Best Experience with an Organizatinal Change What yu Value Mst abut yur Rle & Cntributin Hw thers Cntributed & Wrked Tgether Stry Circles STORY Share yur Partner s Stry and Strengths Ntice and Identify Themes Cmmn grund High Engagement Stry Circle Reprting Write 3 Themes n Sentence Strips Identify Reprter Share in Large Grup after Break (3:30) www.schltransfrmatin.cm bb@schltransfrmatin.cm r susan@schltransfrmatin.cm 8
Scattergram Dream Teams DREAM What Theme interests yu Mst? Find yur Tribe! Share Three Wishes fr yur Organizatin arund that Theme What shifts wuld be required? Hw wuld things lk after thse shifts happened? Frame & Chregraph a Prvcative Prpsitin Desired (What yu want.) Energizing (What gives life.) Grunded (What s needed nw.) Bld (What stretches the imaginatin.) Participatry (What invlves every stakehlder.) Dream Team Presentatins Nw What? The antidte fr exhaustin is nt necessarily rest. The antidte fr exhaustin is whleheartedness. ~ Brther David Steindl-Rast Stress Test BUILDING RELATIONSHIPS TO SUPPORT CHANGE Bb Tschannen-Mran bb@schltransfrmatin.cm Susan MacDnald susan@schltransfrmatin.cm Dwnlad: www.schltransfrmatin.cm Center fr Schl Transfrmatin www.schltransfrmatin.cm bb@schltransfrmatin.cm r susan@schltransfrmatin.cm 9