Innovation in the Oral Health Service Delivery System

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Innovation in the Oral Health Service Delivery System Presented by: Simona Surdu, MD, PhD Oral Health Workforce Research Center Center for Health Workforce Studies School of Public Health, University at Albany, SUNY National Oral Health Conference Louisville, Kentucky April 16-18, 2018

Overview Innovation in the delivery system is driven by local need, creative use of resources, and engagement with available workforce. A few examples: o A study of Federally Qualified Health Centers (FQHCs) using HRSA s Uniform Data System (UDS) data Trends in the Provision of Oral Health Services by FQHCs: Identification of Contributing Factors o A study of children using teledentistry services at Finger Lakes Community Health Center, NY Outcomes from a Teledentistry Intervention for Children in a Federally Qualified Health Center o Case studies of Mobile and Portable Dentistry programs An Assessment of the Contributions of Mobile and Portable Dentistry Programs to Improve Population Oral Health oralhealthworkforce.org 2

A study of Federally Qualified Health Centers (FQHCs) using Uniform Data System (UDS) data: Trends in the Provision of Oral Health Services by FQHCs: Identification of Contributing Factors oralhealthworkforce.org 3

Study Background Access to oral health services in the safety net, especially FQHCs has expanded in recent years FQHCs required to provide all pediatric dental services mandated in the Early and Periodic Screening, Diagnostic, and Treatment (EPSDT) benefit and preventive dental care for adults either through direct or referral services Between 2001 and 2015, HRSA invested $55 million in oral health expansion grants In 2016, HRSA provided an additional $156 million for expansion of oral health infrastructure in FQHCs oralhealthworkforce.org 4

Objectives Summarize trends in the direct provision of oral health services by FQHCs in recent years Analyze oral health service capacity in FQHCs and differences among health centers and across regions Determine factors that predict the likelihood of an FQHC providing direct general and/or specialty oral health services oralhealthworkforce.org 5

Methods FQHC-level data: o Health Center Grantee Data in HRSA s Uniform Data System (UDS) from 2011 to 2014 Demographic and socioeconomic characteristics of patients Full-time equivalent (FTE) by provider type Type and amount of services provided o Data collected by the OHWRC through a survey of FQHCs Number of dental operatories, 2014 State-level data: o Medicaid coverage of dental benefits for adults, 2011-2014 o Information on the scope-of-practice for dental hygienists (DHs) extracted from a study conducted by the OHWRC: Numeric scale - DH Professional Practice Index (DHPPI), 2014 oralhealthworkforce.org 6

Proportion of patients receiving direct oral health services in FQHCs among all patients Table 1. Proportion of Patients Who Received Direct Oral Health Service at FQHCs by Region and Nationwide, 2011-2014 Region 2011 2012 2013 2014 % Change 2014-2011 Annual % Change P Value for Trend Midwest 25.5% 27.0% 33.3% 32.6% 27.5% 2.7%.094 Northeast 23.0% 26.4% 28.6% 28.4% 23.5% 1.8%.084 South 25.9% 25.7% 20.4% 20.5% -21.1% -2.2%.097 West 24.8% 25.0% 24.6% 25.4% 2.7% 0.2%.433 Nationwide 25.0% 25.9% 25.8% 25.9% 3.6% 0.3%.200 oralhealthworkforce.org 7

Linear Regression Predictions of Patients Accessing Direct Oral Health Services at FQHCs by Region Figure 1. Linear Regression Predictions for the Association Between Proportion of Patients Accessing Direct Oral Health Services and FQHC s Staffing Ratios & Capacity by Region, 2011-2014 oralhealthworkforce.org 8

Impact of state characteristics on patients access to oral services Table 2. Association Between FQHCs Provision of Direct Oral Health Care and State Characteristics Nationwide, 2011-2014 State Characteristics Odds Ratio 95% Confidence Interval Lower Upper Limit Limit P Value FQHC s Revenue From Federal Grants ($100,000 unit) ACA Capital Development Grants 1.01 1.00 1.02 0.049 Medicaid coverage of dental benefits for adults, 2011-2014 Emergency only versus none 1.70 1.24 2.32 <0.001 Limited versus none 1.40 1.02 1.92 0.036 Extensive versus none 1.72 1.25 2.38 0.001 Extensive versus limited 1.23 1.03 1.47 0.025 1.07 1.01 1.13 0.018 Dental Hygiene Professional Practice Index (DHPPI, 10-point unit), 2014 oralhealthworkforce.org 9

Conclusions FQHC patients in the Midwest, the Northeast, and the West are increasingly accessing oral health services; in contrast, there was a noticeable decline in the South The analyses suggest promising impacts of recent federal funding initiatives to increase the infrastructure and workforce capacity of FQHCs to provide oral health care The results suggest the need for policymakers and FQHCs to consider strategies & local workforce solutions that increase access to oral health services for underserved populations It will be important to continue to track changes in the dental service delivery to understand the effect of recent investments by the federal government in oral health grants oralhealthworkforce.org 10

A study of children using teledentistry services at Finger Lakes Community Health Center, NY: Outcomes from a Teledentistry Intervention for Children in a Federally Qualified Health Center oralhealthworkforce.org 11

Study Background Access to oral health services is limited, especially for underserved populations who receive health care services through safety net providers Innovations in dental service delivery to enable access to general and specialty dental care, especially for rural and underserved populations, include the use of teledentistry Teledentistry is used for providing oral health screening, assessment, and examination, urgent care consultations, specialty care consults, follow-up examinations, and distance learning oralhealthworkforce.org 12

Objectives Evaluate whether children who received a teledentistry consultation and treatment with a pediatric dental specialist accessed follow-up oral health services at general dentistry clinics Assess factors influencing utilization of follow-up oral health services in local general dentistry clinics among children subsequent to a teledentistry consultation and specialty dental treatment oralhealthworkforce.org 13

Methods Note: The counties bordered in black indicate the counties of residence of the children in the study. oralhealthworkforce.org Study location: Finger Lakes Community Health (FLCH), headquartered in Penn Yan, NY Provides telehealth and teledentistry services for mainly rural populations Co-located dental clinics and stand-alone dental centers providing general dentistry services Partnership with pediatric dental specialists at the Eastman Institute for Oral Health (EIOH) in Rochester, NY Subjects & data collection: 144 children with serious dental decay who had a teledentistry specialty consultation in one of the FLCH dental clinics in 2015 2016 FLCH dental records: demographics, case management services, follow-up visits 14

Characteristics of Study Subjects by Utilization of Follow- Up Oral Health Services at One of the Finger Lakes Community Health (FLCH) General Dentistry Clinics Characteristics of study subjects All children (n=144) oralhealthworkforce.org 15 Utilization of follow-up oral health services at FLCH Yes (n=111) No (n=33) P-value n % n % n % Gender 0.164 Girls 74 51.4% 61 55.0% 13 39.4% Boys 70 48.6% 50 45.1% 20 60.6% Age (years) 0.214 Mean (range) 144 4.9 (2.0-10.0) 111 5.0 (2.0-10.0) 33 4.7 (2.0-9.0) Race 0.830 White 101 70.1% 77 69.4% 24 72.7% Other race 43 29.9% 34 30.6% 9 27.3% Ethnicity 0.441 Hispanic 26 18.1% 22 19.8% 4 12.1% Other ethnicity 118 81.9% 89 80.2% 29 87.9% Living situation 0.296 0.793 Lives in two-parent family 95 66.0% 76 68.5% 19 57.6% Lives with single parent, other 49 34.0% 35 31.5% 14 42.4% Behavioral or developmental disorder a No 120 83.3% 93 83.8% 27 81.8% Yes 24 16.7% 18 16.2% 6 18.2% a Attention deficit/hyperactivity disorder, autism, speech delay, developmental delay, physical disability.

Teledentistry Consultation and Dental Treatment with a Pediatric Dental Specialist by Utilization of Follow-Up Oral Health Services at Finger Lakes Community Health (FLCH) Teledentistry consultation and dental treatment covariates All children (n=144) oralhealthworkforce.org 16 Utilization of follow-up oral health services at FLCH Yes (n=111) No (n=33) P- value n % n % n % Travel distance to one of the FLCH general dentistry clinics (miles) Mean (range) 144 15.4 (3.0-74.0) 111 14.6 (3.0-71.0) 33 17.9 (3.0-74.0) Treatment recommendation 0.028 General anesthesia in the OR 103 71.5% 78 70.3% 25 75.8% Administration of nitrous oxide 31 21.5% 28 25.2% 3 9.1% Oral sedation, local anesthesia 10 7.0% 5 4.5% 5 15.2% # of CHW-patient contacts 0.003 Mean (range) 144 17.9 (0.0-94.0) 111 15.5 (0.0-57.0) 33 25.7 (3.0-94.0) # of weeks for initiating the treatment Mean (range) 137 10.8 (0.0-51.9) 107 9.1 (0.0-38.7) 30 17.0 (1.6-51.9) # weeks for completing the treatment (adj. for # of visits) Mean (range) 135 1.7 (0.0-34.4) 106 2.0 (0.0-34.4) 29 0.2 (0.0-3.9) Travel distance to the pediatric dentist (miles) Mean (range) 144 49.1 (19.0-90.0) 111 48.5 (19.0-90.0) 33 51.3 (23.0-81.0) 0.171 0.012 0.020 0.165

Conclusions Teledentistry consultation promoted access and utilization of specialty oral health care as well as follow-up services at local dental clinics for rural children with severe dental decay The study results indicate that case severity and compliance to treatment are predictors of utilization of oral health services in general dentistry clinics Case management interventions are important in facilitating specialty dental care as well as follow-up care at community dental clinics, particularly in rural, underserved communities A study of the long-term dental utilization patterns of these children who experience a teledentistry consultation and a surgical intervention in early childhood would be instructive oralhealthworkforce.org 17

Case studies of Mobile and Portable Dentistry Programs: An Assessment of Mobile and Portable Dentistry Programs to Improve Population Oral Health oralhealthworkforce.org 18

Study Background Progressively more capable portable imaging technologies and treatment modalities enable service delivery Mobile and portable oral health services are useful in geographic areas and for population groups where the penetration of dental practices or dental participation in Medicaid is low Although mobile and portable oral health programs initially focused mainly on children in schools and Head Start programs, many now serve diverse vulnerable populations oralhealthworkforce.org 19

Objectives Describe the various structural configurations of portable and mobile oral health service delivery programs, including emerging models and applications Discuss the various populations targeted for services by these programs Detail regulatory variation by state for mobile and portable dentistry programs Examine, where possible, the oral health outcomes of preventive interventions through portable dentistry in underserved communities oralhealthworkforce.org 20

Methods Case studies of 7 organizations providing mobile and portable dentistry services across the US to demonstrate: o The variety of settings in which oral health services are delivered o The mix of patient populations served by these programs o The differences in local need for oral health services that affect the design and delivery of mobile and portable oral health services o The variety of funding mechanisms that support these service delivery methods The study used a protocol of questions but the interviews were mainly unstructured oralhealthworkforce.org 21

Common Themes Developed From Case Study Interviews Mobile and portable dentistry programs have grown organically to meet the needs of particular vulnerable populations or geographic areas for oral health services The scope of services ranges from preventive services to a full complement of dental treatment services These programs are an effective means of integrating oral health services into primary care environments Efficient service delivery required strong oral health care teams consisting of a range of dental professionals, along with supportive personnel such as social workers These programs are supported by various funding sources, including using a mix of retainer fees, reimbursement for services, capitation payments, philanthropy, & grant funding oralhealthworkforce.org 22

Examples of programs providing preventive services to thousands of school children annually Future Smiles, Las Vegas, Nevada Dental hygienists provide services in 5 fixed school based dental clinics and in a portable format in other schools 4,800 children receive preventive services each year in the 5 th largest school district in US The practice participates with the state sponsored sealant program Health Promotion Specialists, Lexington, South Carolina Dental hygienists provide services in 46 school districts 23,000 children receive preventive services each year; most of children are Medicaid insured The practice participates with the state sponsored sealant program oralhealthworkforce.org 23

Examples of programs working with medical providers to integrate health services Access Dental Care, Asheboro, North Carolina Mobile program designed for special-needs populations in 23 counties and 86 facilities Offer a range of dental treatment services in convenient locations such as group homes, skilled nursing facilities, and medical clinics The program provided >100,000 patient appointments for oral health services since its inception in 2000 Northeast Mobile Dental, Derry, New Hampshire The program serve residents of 75 skilled nursing facilities in 3 states (NH, NY, VT) Provide routine preventive, treatment, and emergent dental services Train certified nurse aides to help patients with daily oral hygiene oralhealthworkforce.org 24

Conclusions Mobile and portable dentistry services appear to mediate structural and financial barriers to oral health services experienced by some populations Mobile programs are remarkably successful in their ability to reach vulnerable populations, including children, elders, people with special needs, and people living in poverty Mobile and portable dentistry providers recognized the imperative for partnership with the local oral health services delivery system to enable supplemental care for patients Several of the programs either wholly constituted a dental home or were connected to a provider that could offer comprehensive dental services oralhealthworkforce.org 25

Thank You Questions? Visit Us: http://www.chwsny.org/ www.oralhealthworkforce.org oralhealthworkforce.org 26