Using Routine Health Information to Improve Voluntary Counseling and Testing in Cote d Ivoire

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Using Routine Health Information to Improve Voluntary Counseling and Testing in Cote d Ivoire Data Demand and Information Use Case Study Series MEASURE Evaluation www.cpc.unc.edu/measure

Data Demand and Information Use Point of Entry: Data Demand The MEASURE Evaluation framework consists of a cycle connecting data demand, data collection and analysis, information availability, and information use. Data demand and use activities are designed to enter the cycle at any of these points, depending on the particular situation. The first step in influencing data demand and information use is to determine where to enter the cycle. In the case of the Cote d Ivoire Ministry of Health (MoH), the point of entry was data demand. Data Demand In 2004, MEASURE Evaluation began working with the MoH to improve its routine health information system (RHIS). At the beginning of the partnership, MEASURE Evaluation s technical assistance focused on addressing weaknesses of the national RHIS, as identified in an RHIS evaluation report prepared by MEASURE Evaluation. The study found three major weaknesses in the system: the absence of harmonized health indicators that included HIV services (at that time, HIV indicator data were only reported by the implementing partners); the absence of standardized HIV data collection tools; and data collection forms existed, but were often unavailable at the decentralized level. In response to the identified weaknesses, the MoH and MEASURE Evaluation focused on building a consensus on priority HIV indicators, developing HIV data collection tools, and revising existing RHIS data reporting forms to include HIV. In early 2005, the MoH began rolling out HIV data collection tools and the revised RHIS data collection forms to support data collection on HIV services at the health facility level. The rollout was supported by training providers how to complete the forms accurately. Before the rollout was complete however, the MoH needed information about current service delivery to determine if national targets for HIV services were being met. Moreover, the U.S. President s Emergency Plan for AIDS Relief (PEPFAR) program, which was supporting the RHIS improvement activities, also needed information on the activities it was supporting in Cote d Ivoire. Because the rollout was not yet complete, the MoH and PEPFAR lacked the data they needed in the short term to report to PEPFAR, to monitor program progress in the country, and to make data-based planning decisions. In response to this data gap, a targeted data collection activity was launched to collect specific data needed for reporting and decision making. Data were collected for selected indicators involving prevention of mother-to-child transmission (PMTCT), voluntary counseling and testing (VCT), and care and treatment. Data Collection and Analysis Data were collected in two phases, to capture the period from October 2004 through December 2005. A technical committee was created by the MoH, PEPFAR, the Global Fund to Fight AIDS (Global Fund), Tuberculosis and Malaria, as well as other key stakeholders such as the National HIV Care and Treatment program, the U.S. Centers for Disease Control and Prevention (CDC), and the Elizabeth

Case Study Series Glaser Pediatric AIDS Foundation to oversee the data collection process, with a sub-committee in charge of the actual data collection. Specially appointed data collection teams went to 183 facilitylevel care and treatment sites to gather data from the various HIV/AIDS data sources, including consultation registers, quarterly reports, and client records. Specific client record databases used by implementing partners were reviewed in all units where they were available. The teams used data from the review of the data sources to create a VCT, PMTCT and a care and treatment assessment sheet, including a section on drug management. The initial data collection revealed that the early assessment sheets were too complex. The technical committee developed new assessment sheets especially for this intermediate round of data collection, but based them on the newly created permanent HIV data collection tools. Information Availability Results from the data collection effort were compiled in a 2005 national HIV report and in April 2006 were disseminated and reviewed at a data use workshop in Abidjan. The MoH distributed the data to key partners, including the Ministry of the Fight Against AIDS, PEPFAR, PEPFAR implementing partners, Global Fund, World Health Organization, United Nations Children s Fund, Joint United Nations Programme on HIV/AIDS, and a few Cote d Ivoire districts. The data review highlighted that, without major improvements in service delivery coverage, it was unlikely that Cote d Ivoire would achieve its national objectives of treating 77,000 people with antiretroviral (ARV) drugs and preventing 265,000 new infections. In particular, it was evident that VCT services were not available in all regions of the country and were inadequately distributed. This resulted in a low uptake of VCT services and an inability of the program to increase coverage rates. Information Use The National HIV Care and Treatment program managers, who were a part of the technical committee for the special data collection effort, discussed with donors and partners the findings highlighted in the 2005 national HIV report. The discussion focused on the failure to meet the national target for people on antiretroviral therapy (ART) from 2004 to 2008. In response to the findings, the National HIV Care and Treatment Program decided to implement multiple strategies to address VCT coverage caps. The strategies included the development of a national policy that encouraged health providers to initiate discussion of VCT as part of routine health visits, community based VCT through mobile units and home based door-to-door visits, and mass HIV screening campaigns. The implementation of these interventions began in 2006. The national policy, which targeted providers, required all public sector health providers to either offer or refer clients to VCT services. All providers who cared for individuals of reproductive age were required to inform the client of VCT services, regardless of the health services they were providing. In addition, mobile clinic and door-to-door visit strategies were implemented by the National Support Agency for Rural Development (ANADER) among rural residents working in 10 of the 64 administrative departments. The mass community screening campaigns were supported by ANADER. In 2008, the MoH was interested in learning the effect of the activities implemented in 2006 to expand VCT coverage as a result of the short-term data collection. By this time, nearly all the

Data Demand and Information Use originally planned RHIS improvement strategies were in place and HIV data were being regularly collected by the integrated system. The synthesis of these routine data and a 2007-2008 national HIV report indicated that by 2008 all 18 health regions were offering VCT and only three regions reported fewer than 4,000 people tested for HIV. Moreover, the total number of people counseled and tested increased from 127,044 counseled and 111,417 tested in 2005 to 218,684 counseled and 197,428 tested in 2008, with a 90% acceptance rate. These increases were noteworthy, with the number of people counseled increasing by 72% and the number tested increasing by 77% in a three-year period. Figure 1 and 2 highlight the improvements in VCT. Figure 1. VCT service availability: number of people tested and number counseled, 2005 and 2008, Cote d Ivoire.

Case Study Series The analysis of the 2008 data strongly suggests that the data-informed interventions put in place by the National HIV Care and Treatment Program were successful in bringing about program improvements, meeting the established targets, and reaching more people in need of HIV/AIDS services. Several important factors contributed to the use of data in the decision-making process in Cote d Ivoire. The first factor was that the MoH and the larger technical stakeholder group, including the National HIV Care and Treatment Program, valued quality data to assist in the management of their programs, and demanded quality data regularly. At the organizational level, the MoH committed planning efforts and resources to strengthen the monitoring and evaluation system, and was also willing to collect additional data while waiting for the monitoring and evaluation system strengthening process to roll out. An additional contributing factor was the extensive Figure 2. Number of people counseled and tested for HIV in 2005 and 2008. Sources: 2005 and 2008 national HIV reports. stakeholder involvement. The stakeholders involved, such as the MoH, Elisabeth Glazer Pediatric AIDS Foundation, and CDC, ensured data were gathered, and used these data to make important changes to VCT programs. Figure 3 outlines the process MoH used in achieving data-informed decision making. Figure 3. A lack of HIV data at the facility level led to a one-time data collection, dissemination to stakeholders, and strategies identified to reduce the VCT gap in Cote d Ivoire.

Data Demand and Information Use This case study is extracted from: Data Demand and Information Use in the Health Sector: Case Study Series. Chapel Hill, NC: MEASURE Evaluation; 2008, revised 2011. MEASURE Evaluation is a MEASURE program project funded by the U.S. Agency for International Development (USAID) through Cooperative Agreement GHA-A-00-08-00003-00 and is implemented by the Carolina Population Center at the University of North Carolina at Chapel Hill, in partnership with Futures Group International, John Snow, Inc., ICF Macro, Management Sciences for Health, and Tulane University. The authors views expressed in this publication do not necessarily reflect the views of USAID or the United States government.. www.cpc.unc.edu/measure Evaluation