Country profile. Population: ~ 87 million 63 provinces

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HIVQUAL in Vietnam

Country profile Population: ~ 87 million 63 provinces 712 districts >11,000 communes Lower middle-income status Strong central authority Concentrated epidemic; high geographic & population variation Est. ~250,000 infected; 16-38,000 new infections annually

HIV Prevalence Among Various Groups 1994-2010 35.0 30.0 25.0 20.0 15.0 10.0 CswAll IduAll Others PregRural PregUrban STI 5.0 0.0 2000 2003 2006 2009 Injection drug use is the dominant route of HIV transmission HIV prevalence in the general population is less than 0.5% Source: Ministry of Health, Vietnam. National Sentinel Surveillance Report. 2010

Care and Treatment Situation 314 outpatient clinics (OPCs) in 63 provinces 61,763 patients on active ART by Jan 2012 QI was implemented by individual INGOs but lacked national coordination and leadership Recent National AIDS program and PEPFAR strategies emphasized quality improvement for C&T services PEPFAR/CDC introduced HIVQUAL to MOH in 2010

HIVQUAL Vietnam Leadership MOH/Vietnam AIDS Administration (VAAC) leadership: Unified various QI efforts in the country and formed national TWG Assigned national level QI coordinator and PM officer as focal points for QI Set up and led regular TWG meetings on HIVQUAL with participation of different partners Collaborate with PEPFAR/CDC in providing guidelines and technical assistance for initiation of HIVQUAL in Vietnam

HIVQUAL Vietnam Organization HIVQUAL TWG consists of stakeholders who come from 5 international organizations in addition to 4 government agencies/institutes. VAAC (MOH), HCMC PAC (Provincial AIDS Committee), Hanoi School of Public Health (HSPH), Pasteur Institute (PI) CDC, Global Fund (GF), WHO, FHI360, HAIVN Different organizations work together to achieve national goals of QI in an integrated national program that supports MOH. Regular TWG meetings on selected topics, including indicator development Group work to develop national QI work-plan, review progress and implement planned QI activities Identify issues that need to be addressed and follow-up activities National subgroups of HIVQUAL TWG formed for data collection and curricula development

HIVQUAL Vietnam Pilot Phase 11 clinics selected in 5 provinces (3 northern and 2 southern provinces) and supported by PEPFAR and Global Fund Pilot phase from April to September 2012 Start with 10 clinical indicators

Performance Measurement (PM) Ten core QI indicators defined by care and treatment TWG and OPC staff 3 pre-art indicators, 4 ART indicators and 3 indicators for both Data abstraction tool developed MS Access application developed to: Help with sampling Document sample and sample size Enter data Standardize reporting for 10 core indicators Site-Level training in data collection and PM. TWG provides immediate on-site TA and feedback to sites, integrating data quality into the coaching process Data are used for site level quality improvement priority setting and planning

HIVQUAL software

Data Quality Issues and Solutions: Integrating Data Quality into Routine Performance Measurement Sampling requires a list of registered eligible patients in the OPC OPC patient lists are in different formats require modification for standardization Standardization allows easy updating of patient list for next round Information feedback on routine data management and reports data quality assurance (DQA) process Patient records management: missing patient records and differences in how records are completed Data management minutes: recording of data quality issues for discussion with OPC and PAC staff Data verification: Periodic cross-checking of report on selected indicators with abstraction forms

Indicators Results of 10 indicators: ART INITIATION n Results Percentile Mean 25%-75% Proportion of new patients registered for treatment during the assessment period were tested for CD4 for the first time within 15 days 227 65.7% 50%-88.8% Proportion of qualified-arv patients have not been initiated for ARV in last 6 months 250 11.4% 2.8%-18.2% Proportion of patients started on ART within 30 days of clinical eligibility 259 57.5% 40%-78.8% CD4 counts of patients at initiation of the ARV treatment 235 CD4 <100 235 41.0% 29.2%-57.3% CD4 100- <250 235 30.9% CD4 250- <350 235 20.6%

Percent of patients started on ART within 30 days of clinical eligibility 100.0% 90.0% 80.0% 70.0% 60.0% 50.0% 40.0% 30.0% 20.0% 10.0% 0.0% Mean=57.5% OPC1 OPC2 OPC3 OPC4 OPC5 OPC6 OPC7 OPC8 OPC9 OPC10OPC11

Results of 10 indicators (cont ) Indicators n Results Percentile Mean 25%-75% Proportion of patients not receiving the ARV came for regular medical re-checking 300 75.6% 67.3%-85.1% Proportion of ARV patients came back the OPC for the medical visit as arranged at the last appointment 1170 94. 8% 96.4%-99.5% Proportion of ARV patients who are assessed for medication compliance in the last medical visit 1170 93.7% 91.0%-97.8% Proportion of qualified patients were prescribed with CTX or DAPSONE at the last medical visit 685 52.4% 36.1%-66.0% Proportion of patients screened for TB in the last medical visit 1470 50.9% 12.9%-87.5% Proportion of patients are tested for CD4 at least once in last 6 months 1624 76.7% 75.7%-84.1%

HSPH & PI roles in HIVQUAL Vietnam Vietnamese government institutions trained in Vietnam Management and Leadership Training Program (VMLTP) and in QI (TQM), with management focus, since 2005 Current role of HSPH and PI: In 2011, participated in national HIVQUAL TWG to jointly develop curriculum and provide training in QI In 2012, involved as members in the national coaching team Disseminate and share experiences and outcomes of the HIVQUAL program Long-term sustainability plan for HSPH and PI: Assume responsibility from international donors in providing QI coaching for provincial and facility levels Integrate HIVQUAL into VMLTP curricula of HSPH for post-graduate students Engage VLMTP alumni and trainers as coaches in the HIVQUAL training

Quality Improvement QI Subgroup of national HIVQUAL TWG: Members: MOH/VAAC, CDC, FHI360, HAIVN and HSPH Develop training curricula and coaching plan QI training: Each clinic selects two indicators Analyze causes of variation Introduction of QM infrastructure and reporting system QI coaching: Assists provinces and clinics to develop facility work-plan to improve selected indicators Provincial HIVQUAL plan covers QM, QI and PM

Quality Improvement: Coaching Plan To be implemented over next 2-3 years Local consultants and experts from international organizations who participate in national HIVQUAL TWG External TA from HEALTHQUAL and others Hanoi School of Public Health (HSPH) and Pasteur Institute (PI) work with national TWG to build capacity of provincial coaches

Peer Learning Plan 1. National Level Web-based network: A portal for PM database and QI projects Regularly updated every 6 months A forum for QI implementers to discuss projects QI bulletin postings Annual peer-learning workshop 2. Provincial Level Quarterly QI meeting Site visit exchange to well performing provinces Storyboard, newsletter, bulletin,

Technical working group meeting MOH/VAAC meeting on HIVQUAL

Training in HIVQUAL for provinces Meeting with district clinic

Thank you for your attention!