Developing an Empowered Workforce with Self Leadership. Susan Fowler The Ken Blanchard Companies

Developing an Empowered Workforce with Self Leadership Susan Fowler The Ken Blanchard Companies

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Today s Speaker Susan Fowler Senior Consulting Partner The Ken Blanchard Companies 4

Who is the worst boss you ever had? Why? What did your boss do that makes you think of him or her as the answer to the question? What didn t your boss provide? 2017 The Ken Blanchard Companies. All rights reserved. Do not duplicate.

Agenda Leadership is a two-sided coin Why your leadership matters The other side of the leadership coin why self leadership matters Q&A 2017 The Ken Blanchard Companies. All rights reserved. Do not duplicate.

Three Leadership Skills for Developing Staff Goal Setting Alignment on what needs to be done, when Diagnosing Collaboratively assessing an individual s competence and commitment on a specific goal or task Matching Using a variety of leadership styles, comfortably, to provide individuals with what they need 2017 The Ken Blanchard Companies. All rights reserved. Do not duplicate.

Leadership isn t something you do to people; It s something you do with people.

Self Leadership The Other Side of the Coin

Partnering on Development Skills What If? Goal Setting Alignment on what needs to be done, when Diagnosing Collaboratively assessing an individual s competence and commitment on a specific goal or task Matching Using a variety of leadership styles, comfortably, to provide individuals with what they need Individuals ask for 2017 The Ken Blanchard Companies. All rights reserved. Do not duplicate.

Self Leadership Having the mindset and skillset for getting what you need to succeed

Poll: How can a lack of self leaders drain your organization? 1. Lack of contribution and discretionary effort 2. Loss of creativity and innovation 3. People quit and stay or just quit 4. Victim mentality and lower quality of motivation 5. Demands on managers 6. Can t execute strategy 7. Unclaimed growth potential 8. Inefficiencies and longer ramp-up time 2016 The Ken Blanchard Companies. All rights reserved. Do not duplicate.

Self Leadership Mindset Skillset

CHALLENGING ASSUMED CONSTRAINTS

Identify Potential Assumed Constraints at Work

An Assumed Constraint No one listens to my good ideas and even if they did, nothing would change. Flip It! People listen to and appreciate my expertise and experience I can make a difference. Take Action I will use proactive problem solving to sell my solution and generate a plan of action or learn something valuable in the process. 2017 The Ken Blanchard Companies. All rights reserved. Do not duplicate.. V.1.0 2017 The Ken Blanchard Companies. All rights reserved. Do not duplicate.

ACTIVATING POINTS OF POWER

Five Points of Power Position Power Having the title or authority to make certain decisions Knowledge Power Having relevant experience, expertise, or credentials Task Power Having control over a task or particular job Relationship Power Being connected with other people who have power Personal Power Having interpersonal and leadership skills

RESEARCH SHOWS, NO FORM OF LEADERSHIP POWER PUTS PEOPLE INTO AN OPTIMAL MOTIVATIONAL OUTLOOK. HOWEVER 2017 The Ken Blanchard Companies. All rights reserved. Do not duplicate Item # EL2220 V022417 EBD 25

Not realizing your own power could be your greatest Assumed Constraint.

BE PROACTIVE

Are Individuals Missing the Skills to Take Initiative? 50% of individual contributors feel their jobs are stagnant. One out of three just do their jobs, nothing more.* *Source DDI Pulse of the Workforce Survey 2017 The Ken Blanchard Companies. All rights reserved. Do not duplicate.

Compelling Research Indicates The single most essential ingredient in organizational success is the proactive behavior of individual contributors. Serving One Another: Are Shared and Self-leadership Keys to Service Sustainability? Manz, et. al. Journal of Organizational Behavior, 2015. Goal Orientation and Work Role Performance: Predicting Adaptive and Proactive Work Role Performance Through Self-Leadership Strategies. Marques-Quinterio and Curral. The Journal of Psychology. 2012.

Self Leadership Mindset Skillset

S.M.A.R.T My SMART Goal X X x

Directive Leadership Behaviors 1. Setting SMART goals 2. Showing and telling how 3. Establishing timelines 4. Identifying priorities 5. Clarifying roles 6. Developing action plans 7. Monitoring and tracking performance Supportive Leadership Behaviors 1. Listening 2. Facilitating self-reliant problem solving 3. Asking for input 4. Providing rationale 5. Acknowledging and encouraging 6. Sharing information about the organization 7. Sharing information about self 2017 The Ken Blanchard Companies. All rights reserved. Do not duplicate Item # EL2220 V080117 EBD 34

WHAT COULD YOUR COMPANY ACCOMPLISH IF EVERYONE WERE A SELF LEADER?

Poll: What could your company accomplish if everyone were a self leader? 1. Personal accountability 2. Higher sustained productivity 3. Execute on strategies 4. Implement change initiatives 5. Improve customer service 6. Get up to speed more quickly 7. Increased innovation and creativity 8. Higher quality well-being and optimal motivation 2016 The Ken Blanchard Companies. All rights reserved. Do not duplicate.

Benefits of Self Leaders in the Workplace ACCELERATED DEVELOPMENT HIGHER PERFORMANCE PERSONAL ACCOUNTABILITY INCREASED INNOVATION 2017 The Ken Blanchard Companies. All rights reserved. Do not duplicate.

Blanchard s Own Research Found People who exhibit the traits of self leaders are more likely to have High autonomy Great connections with colleagues High competence High loyalty to the organization High productivity BOTTOM LINE: People who are self leaders are more positive, and likely to have their needs met, which result in greater retention and productivity. THE GOOD NEWS IS THAT SELF LEADERSHIP CAN BE TAUGHT! 2017 The Ken Blanchard Companies. All rights reserved. Do not duplicate.

Self Leadership has been a tremendous help in terms of improving quality from an overall results standpoint Dennis Fox, Bandag Plant Manager

If Your People Don t Reach Their Full Potential, Neither Will Your Organization Everyone reaps the benefits through the partnership of situational leaders and self leaders. Your company s bottom line depends on your front line! 2017 The Ken Blanchard Companies. All rights reserved. Do not duplicate.

Proactively seeking what you need is in everyone s best interest

Questions? Q&A Susan Fowler Senior Consulting Partner The Ken Blanchard Companies 43

September 27 - Maximizing Onboarding Impact Through Innovation and Scale Upcoming Training Industry Webinars September 28 - Adaptive Learning Is Easier Than You Think October 2 - Beyond Agility: How Brain Science Can Help Leaders Deal With a Changing World October 4 - Training: The Driving Force of Strategic Alignment October 5 - Using Leadership Communication to Triumph Over Change and Complexity 45

More Ways to Get Involved Become a CPTM Tampa, FL October 23-25, 2017 Atlanta, GA November 1-3, 2017 46

Thank you! On behalf of Training Industry thanks to: Today s Speaker: Susan Fowler Today s Sponsor: Cornerstone OnDemand Questions or Comments? Please contact Lea Johnson ljohnson@trainingindustry.com 47

The Ken Blanchard Companies unleashes the power and potential in people and organizations for the greater good.