Integrating the HAB Core Clinical Performance Measures into Your Quality Management Program

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Integrating the HAB Core Clinical Performance Measures into Your Quality Management Program Aug 28, 2008 Roger Chaufournier, NQC Consultant Panel: Jay Adams, West Virginia Rebecca Hutcheson, W ashington State Funded by HRSA HIV/AIDS Bureau

Learning Objectives Why and how the HIV/AIDS Bureau developed these core clinical performance measures The specifications for the measures themselves The role the Bureau expects the measures to play in your quality management program How to integrate these measures into your quality management program 2 Learning Objectives National Quality Center (NQC)

Why Measure the Qual ity of HIV Care? Communicates priorities Drives improvement Builds a community of providers focusing on the same elements of care Ability to compare performances across programs and trend over time 3 National Quality Center (NQC)

Information Into Action 4 National Quality Center (NQC)

Development of HAB Measures has been Collaborative Draft measures released in April 2007 Tremendous volume of feedback Measures revised Will be released in stages First set of 5 performance measures deemed critical for HIV programs to monitor were released in December 2007 5 National Quality Center (NQC)

Measures are not the Same as Standards Of Care Measures = an indication of the organization s performance Standard of care = outline of expectations of care 6 National Quality Center (NQC)

Test Question The HIV/AIDS Bureau intends that its Core Clinical Performance Measures for Adult and Adolescent Clients will become: A. The standard of care for clients with HIV/AIDS receiving care from a Ryan White Program-funded grante e. B. A support to the quality management work of each of these grantees. C. A way for the HIV/AIDS Bureau to monitor each practice. D. A and B E. B and C F. A and C 7 National Quality Center (NQC)

5 Measures are Incl uded in this First Set Routine CD4 T-cell count AIDS patients on HAART Medical visits PCP prophylaxis ARV therapy for pregnant women 8 National Quality Center (NQC)

Eligibility, Numerator and Denominator: Each are Different Who is eligible to be evaluated? (Who constitutes the overall population?) What part of this population should have received the care being measured? (Who should be counted in the denominator?) What part of those who should have received the care did receive the care? (Who should be counted in the numerator?) 9 National Quality Center (NQC)

Eligible Patients (pts seen in the clinic in the last 12 months) Denominator (pts with CD4 counts < 200) Numerator (pts receiving PCP prophylactic therapy 10 National Quality Center (NQC)

Group 1 Measures ARV Therapy for Pregnant Women CD4 T-Cell Count HAART Medical Visits PCP Prophylaxis 11 National Quality Center (NQC)

Routine CD4 T-cell Counts Eligibilit y Denominator Numerator HIV-infected clients who had a medical visit with a provider with prescribing privileges ( MD, PA, NP) at least once in the measurement year. HIV-infected clients who had a medical visit with a provider with prescribing privileges ( MD, PA, NP) at l east once in the measurement year, but not those newly enrolled in care during the lasts six months of the year. Number of HIV - infected clients who had 2 or more CD4 T - cell counts performed at least 3 months apart during the measurement year. 12 National Quality Center (NQC)

AIDS Patients on HAART Eligibilit y Denominator Numerator Number of clients who: have a diagnosis of AIDS (history of a CD4 T- cell count below 200 cells/mm 3 or other AIDSdefining condition), and had at least one medic al visit with a provider with prescribing privileges, i.e. MD, PA, NP, in the measurement year. Clients with AIDS who had a medical visit with a provider with prescribing privileges ( MD, PA, NP) at l east once in the measurement year, but not those newly enrolled in care during the last three months of the year. Number of clients with AIDS who were prescribed a HAART regimen within the measurement year. 13 National Quality Center (NQC)

Routine Medical Visits Eligibilit y Denominator Numerator Number of HIV - infected clients who had a medical visit with a provider with prescribing privileges, i.e., MD, PA, NP at least once in the measurement year Number of HIV -infected clients who had a medical visit with a provider with prescribing privileges at least once in the measurement year, but not thos e newly enrolled in care in the last six months of the measurement year. Number of HIV -infected clients who had a medical visit with a provider with prescribing privileges, i.e. MD, PA, NP, i n an HIV care setting 2 or more times at least 3 months apart during the measurement year. 14 National Quality Center (NQC)

PCP Prophylaxis Eligibilit y Denominator Numerator HIV-infected clients who had a medical visit with a provider with prescribing privileges ( MD, PA, NP) at least once in the measurement year. Number of HIV-infected clients who: had a medical visit with a provider with prescribing privileges 1, i.e. MD, PA, NP at least once in the measurement year, and had a CD4 T-cell count below 200 cells/mm 3 But excluding : patients with CD4 T-cell counts below 200 cells/mm 3 whose counts, when the test was repeated within 3 months, then rose above 200 cells/mm 3. Patients newly enrolled in care during last three months of the measurement year. Number of HIVinfected clients with CD4 T-cell counts below 200 cells/mm 3 who were prescribed PCP prophylaxis. 15 National Quality Center (NQC)

ARV Therap y for Pregnant Women Eligibilit y Denominator Numerator Number of HIV - infected pregnant women who had a medical visit with a provider with prescribing privileges, i.e., MD, PA, NP at least once in the measurement year. Number of HIV -infected pregnant women who had a medical visit with a provider with prescribing privileges, i.e., MD, PA, NP at least onc e in the measurement year, excluding those who termi nated their pregnancy or who are in the 1 st trimester and newly enrolled in care during last three months of the measurement year. Number of HIV - infected pregnant women who were prescribed antiretroviral therapy during the 2nd and 3 rd trimester. 16 National Quality Center (NQC)

Group 2 Measures Adherence Assessment and Counseling Cervical Cancer Screening Hepatitis B Vaccination Hepatitis C Screening HIV Risk Counseling Lipid Screening Oral Exam Syphilis Screening TB Screening 17 National Quality Center (NQC)

Test Question Which of the following is not currently an aspect of care looked at by the HIV/AIDS Bureau s core clinical performance measures f or adults and adolescents? A. ARV therapy for pregnant women with HIV B. PCP prophylaxis for clients with HIV C. Dental screenings for clients with HIV D. HAART for clients with a diagnosis of AIDS E. CD4 T-cell counts for clients with HIV 18 National Quality Center (NQC)

Measures and Data are for Internal Use Data are not required to be submitted to HAB The performance measures should be included as part of an HIV quality management program: Collecting and tracking data on performance to monitor the quality of care provided From this, identifying areas for improvement, and including these in the quality management plan Ability of grantees, particularl y Part A and Part B to focus on key QI measurement areas 19 National Quality Center (NQC)

Benefits of Integrati ng HAB Measures Measure and monitor critical aspects of HIV care (strongly encouraged by HAB!) Link data collection with improvement activities Ability to align data collection across HIV programs Prioritize key quality measures within an HIV program and/or region Cross-Part collaboration to improve HIV care Benchmark across HIV programs 20 National Quality Center (NQC)

Measures Must be Li nked Organizational Performance Measures Cover key dimensions Outcome measures Link to mission Used to judge overall organizational performance Strategic Measures Vital few strategies Drive overall performance measures Focal point of leadership system Used to create alignment of effort Process & Operational Measures Important to daily work Quality control Quality assurance Traditional Key processes Problem indicators 21 21 National Quality Center (NQC)

Strategic Management S ystem Translating The Vision Communicating & Linking Balanced Scorecard Feedback & Learning Business Planning Kaplan & Norton, 2001 22 National Quality Center (NQC)

Using Measures State Level Cross-Part collaboration Quality Management Committee Prioritize opportunities for improvement Identification of best practice performers Care Team Level Management of a panel of patients Care team optimization 23 National Quality Center (NQC)

Steps to Integrate HAB Measures into Your Quality Management Programs 1. Fully understand the HAB indicator definitions 2. Review your current data collection systems 3. Understand what indicator are currently collected and their exact indicator definitions 4. Outline what indicators are missing and what indicators need to be altered 5. Establish a team for the integration of the HAB measures 24 National Quality Center (NQC)

Steps to Integrate HAB Measures into Your Quality Management Programs 6. Assess the alignment of the HAB measures with your organizations strategic priorities 7. Explore the advantages for integrating the measures into your measurement portfolio 8. Meet with stakeholders, potentially subgrantees and/or representatives from other grantees 9. Test the data collection process of HAB measures 10. Initiate the integration and share the results with all stakeholders 25 National Quality Center (NQC)

Barriers To Putting Data Into Action Don t even know where to get data/info Paralysis by analysis No one is interested in it Defensiveness Too complex to understand Incorrect interpretation of data 26 National Quality Center (NQC)

Questions for Panel and Audience What are the early successes when integrating the HAB measures into your quality program? What are the major barriers to overcome? Who are the key players to involve in the integration process? What the various strategies used across different Parts? 27 National Quality Center (NQC)

Key Points The HIV/AIDS Bureau of the Health Resources and Services Administration has, with the help of the care and service provider community, developed a set of five HIV Core Clinical Performance Measures for Adults & Adolescents The measures will hel p programs evaluate their performance on: Conducting regular CD4 T-cell counts Prescribing HAART for AIDS patients Routine medical visits Prescribing PCP prophylaxis Prescribing ARV to pregnant women 28 National Quality Center (NQC)

Key Points (cont d) The HIV/AIDS Bureau intends that these measures will be used as part of an HIV care program s ongoing quality management work 29 National Quality Center (NQC)

References Guides and FAQ s to the HIV/AIDS Bureau s core clinical performance measures are available at: http://hab.hrsa.gov/special/habmeasures. htm #draft2 30 National Quality Center (NQC)

Contact Info Clemens Steinbock, MBA Director, National Quality Center Clemens@NationalQualityCenter.org Jay Adams, MA HIV Care Coordinator West Virginia Ryan White Part B Program jayadams3@sbcglobal.net Rebecca Hutcheson, MSW, LICSW Quality Management Specialist, HIV/AIDS Program Ryan White Title I Programs Public Health King County, Seattle Washington Rebecca.hutcheson@kingcounty.gov 31 National Quality Center (NQC)

National Quality Center (NQC) NYSDOH AIDS Institute 90 Church Street 13th Floor New York, NY 10007-2919 888-NQC-QI-TA Info@NationalQualityCenter.org NationalQualityCenter.org 32 National Quality Center (NQC)