Inputs Activities Outputs Short-Term Outcomes Mid-Term Outcomes Long-Term Outcomes 4457 basic Emergency needs

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By helping women Get Assistance with basic needs, the attempts to achieve the following outcomes: Donations, In-Kind grocery vouchers, food & personal care items, bus tickets : Staff, and trained Computers, Resource materials, 4457 basic Emergency needs assistance as referrals to available other agencies : space Program planning, Refreshments/ Basic Needs referrals and advocacy Information on agencies and support groups. Safety planning Legal Advice Clinics Tax preparation Commissioner for Oaths Participants in the Basic Needs Network to ensure current knowledge on resources 8289 accessing to emergency assistance, including food, personal care items, entertainment tickets, bus tickets, winter clothing, etc. 66 Legal Advice Clinics 199 women attended Legal Advice Clinics 520 women completed their tax returns 3 women accessed our Commissioner for Oaths services 5191 peer support and information 1. Women experience relief from immediate distress. This outcome reflects our basic needs work and walkin access. Women come to the for basic needs and to find a safe, warm place and a cup of coffee and empathetic ear. We assume the outcome from the output if a woman needs food and get emergency groceries, or needs safety from violence and develops a safety plan, we assume a positive outcome. 2. Women are treated with dignity and choices are upheld at the 97% (96%) of women report they are treated with respect at the Women s. 85% (87%) of women report they feel they are given options when they come for assistance. 3. Women are supported when they need it and where they are at. 91% (93%) of women report they get the support they need. 88% (88%) of women who report they get support when they need it. 68% (70%) of women report the WC provides access to computers, phones, fax, photocopier and printer when needed. 100% (99%) of Legal Advice Clinic respondents felt the lawyers listened to them carefully and understood their situation. 100% (99%) of Legal Advice Clinic respondents felt the made them feel comfortable and supported. 4. Women know their next steps & feel more in control. 98% (96%) of Legal Advice Clinic respondents report they know their next steps. 90% (96%) of Legal Advice Clinic respondents report they feel more in control. 1. Women know more about and use resources. 72% (73%) of women know more about resources. 61% (65%) of women report they use some of those resources. 2. Women have increased well-being and resiliency. 71% (75%) of women report the WC helps them when they have a bad day. Questionnaire/Survey Questionnaire/Survey Legal Clinic and Workshop Evaluations

By helping women Connect with Others (Social Inclusion), the attempts to achieve the following outcomes: 1. Women feel safe. Drop-In Social 10869 social Integration integration 97% (97%) of women report they feel safe at the Publicly accessible equipment: Computers, photocopier, telephones, fax machine, postal address : Staff, and trained Computers, Resource materials, : space Program planning, Refreshments/ Equipment use Workshops Personal Development Groups Coordination of events to foster among individuals at the Women s Opportunities for women to participate at all levels and vulnerable populations Participants in the Bridgeland Interagency meetings to ensure current knowledge of issues project to start engagement with Bridgeland neighbours 9873 equipment use 14590 peer support 3 ongoing groups and 102 workshops 1402 group and workshop participants Hundreds of informal interactions each week among the women who come to the 4 events organized by the to build social inclusion 4 practicum placements 11417 of volunteer hours 2. Women experience inclusion. 88% (91%) of women report there is always someone to talk to at the 3. Women have an opportunity to change roles at the 74% (77%) of women report they are doing more or different things now than when they first came to the 4. Women have learned something that matters to them. 84% (86%) of women report they learned something they needed to know. 97% (98%) of workshop participants report they learned something they wanted to know. Questionnaire/Survey Legal Clinic and Workshop Evaluations 1. Women build. 86% (86%) of women report they belong at the 68% (72%) of women report they made new friends at the 2. Women use what they learned. 83% (81%) of women report they have used knowledge gained at the Questionnaire/Survey

By encouraging women to Work for Change in the public domain, the intends to achieve the following outcomes: : Staff, and trained Computers, Resource materials, : space Program planning, Refreshments/ 1. The WC fosters an environment for change. Provide skill 33 diversity, training on women s issue, Work for Change updates in weekly volunteer diversity issues public policy notes. and social action workshops Social Issues Board, WC Facebook and WC Blog provided updated with events, relevant news and Provide information. opportunities for 45% of Women s Issues Peer Support training delivered women to are as part of our regular training sessions. participate at all diverse women Concentrated effort to increase staff skills in public levels and ensure policy, 2 staff members have attended the Next Up that vulnerable Leadership training and 2 have attended the Max populations are Bell Public Policy Training Institute. included Provide space and resources as able for grassroots women s group and initiatives Facilitate participation and take part in broad events Work in partnership with, and where resources allow, provide representation to, coalitions that focus on meeting women s needs and on increasing awareness Undertake to study and 10 out of 12 permanent staff are diverse women 2 groups using resources, receiving support of the WC 1933 Development 488 Issue s Work Contacts 3562 Information related with Work for Change 8 events the participated in 4 social advocacy groups the 2. The WC models and celebrates diversity and inclusion. 78% (79%) of women report they meet people at the WC they would not normally meet. 91% (92%) of women report they like the diversity of people at the 3. The WC demonstrates cooperation and contributes to the women s. The WC connects with or contributes to the PIA Poverty Task Force, the Action to End Poverty in Alberta, Vibrant Communities Calgary, Fair Calgary Voices, and Calgary Poverty Reduction Initiative Gender Issues Constellation. The WC hosted Make One Change: A Women s Gathering which brought together diverse women s groups to present to members on issues that affect their lives and make policy recommendations. The WC partnered with CIWA and others to host mini-fairs and put on a parade for International Women s Day. 4. The WC demonstrates mobilization. Attended events/rallies such as Speak Out, Take Back the Night, Valentine s Day 1. The WC contributes a gendered lens to public policy debate. Developed a Spectrum of Involvement regarding list of gendered policy recommendations made at Make One Change: A Women s Gathering Facilitated a -led discussion for the Human Services Ministry to give women s voices to the creation of an Alberta Poverty Reduction Strategy. Continued to support the Calgary Poverty Reduction Initiative through the Women s Issues Constellation. Worked with Fair Calgary Voices to advocate for full implementation of the Fair Calgary Policy. Submitted a two page report on women s priorities for poverty reduction to support Vibrant Communities Calgary s report, Poverty Costs 2.0. Supported Public Interest Alberta and the Edmonton Social Planning Council to increase information in their report, From Words to Action, on the feminization of poverty. 2. Women have increased awareness/attitude change re: women s issues. Page 3 of 5

respond to relevant policy documents is a member of or involved with 3 letters, briefs sent and/or presented, meetings with policy makers 211 women attended Make One Change: A Women s Gathering. 18 women s groups presented and 6 soapbox speakers. Memorial March, the Pride Parade, Sisters in Spirit, Social Justice Encounter. Participated in PIA s child care campaign, over 65 postcards signed in support. 5. The WC responds to issues. The WC hosted one discussion for feedback on the province s Poverty Reduction Strategy. 6. Women have increased opportunities to discuss and act on issues. 72% (68%) of women report they talk about women s issues at the 62% (65%) of women report they act on women s issues at the 7. Women participate in capacity building opportunities. 100 out of 351 women report they came to the WC to work on women s issues. 102 out of 351 women report they came to the WC to help out. 32 Workshops on feminism and advocacy Questionnaire/Survey 78% (73%) of women report they know more about women s issues. 3. Women have increased awareness/attitude change re: diversity issues. 76% (77%) of women report they understand more about the ways of life of other women they meet at the 4. Women have increased knowledge/skills around public policy. Reading lists and emails created and sent out. Work for Change updates and articles sent out in monthly e-newsletters. 5. Women increase their involvement and participation. 76% (84%) of women report that they have become more involved in the by being involved with the 78% (79%) of women report they have discussed women s issues with their friends and family outside the Questionnaire/Survey

2013 Data Collection Data was gathered from women,, staff and members throughout 2013 using a variety of tools and methods. This critical information was then used to inform the Women s s planning and programs which ensures we remain responsive to our. In total we collected input from 1311 women in 2013. 389 women,, and staff completed the Outcome Surveys in October 157 women completed Legal Advice Clinic evaluation forms 457 workshop participants completed an evaluation form 35 direct service participated in annual feedback sessions throughout the year 12 staff attended planning sessions in February and September 140 women that attended Make One Change: A Women s Gathering completed an evaluation form. 15 women that presented at Make One Change: A Women s Gathering completed an evaluation form. 15 women participated in 1 policy focus groups 91 women completed de summer survey about workshops, groups and events Women were asked on the outcome Survey, How has the Women s made a difference in your life? Some of their responses were: It helped me when I first moved to Calgary. I attended a workshop on resume writing and job interview and because of this workshop I got my first job in Calgary. Also, through volunteering and being a Board member it made me part of a. I've connected with other women that I otherwise would not have. I love discussing women's issues here. I have learnt so much about the resources in the city and more about women's issues that I have also used the knowledge in different aspects in my life. It is a place where I come to get support and help others. I found here support, solidarity. At some point my self-esteem was low and I came here and you helped me out. They have been there when I was in some tough situation and I have helped me to grow passed them. Meet women from all kind of backgrounds - I'm now less judgemental, more empathetic. Learning about women's issues at the has inspired me to learn more about other issues impacting my. I've become more interested and involved in finding out how I can support social change. They have been an excellent support system through some of the most difficult times in my life. I have more confidence in myself and can now speak in front of large crowds. It's given me a space to connect with other It gives me an opportunity to work with women on serious issues facing women in Calgary and on the provincial and federal levels. It makes me feel like I am part of an important and am doing very important work. Page 5 of 5