What do North Dakota CAH Administrators Really Think about Rural Health? Findings and Implications from the 2014 CAH CEO Survey

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What do North Dakota CAH Administrators Really Think about Rural Health? Findings and Implications from the 2014 CAH CEO Survey Presented by: Brad Gibbens, MPA, Acting Director and Assistant Professor Presented to: CAH Pre-Conference Workshop 2015 Dakota Conference on Rural and Public Health (30 th Anniversary) Minot, ND June 3, 2015

Established in 1980, at The University of North Dakota (UND) School of Medicine and Health Sciences in Grand Forks, ND One of the country s most experienced state rural health offices UND Center of Excellence in Research, Scholarship, and Creative Activity Home to seven national programs Recipient of the UND Award for Departmental Excellence in Research Focus on Educating and Informing Policy Research and Evaluation Working with Communities American Indians Health Workforce Hospitals and Facilities ruralhealth.und.edu 2

Today s Objectives: Gain useful knowledge on the environment impacting ND CAHs and rural health o o o o Finance Rural health issues Networking/collaboration Health Workforce Discuss how we use this information or how can we use it 3

Background Surveys completed in 2005, 2008, 2011, and 2014 standardization but flexibility compare years 2011 greater emphasis on EMS 2014 de-emphasized EMS; emphasized number of issues facing CAHs, and new workforce section How findings being used: o North Dakota Hospital Assessment: 2014 Chartbook o Fact Sheets developing fact sheets on issues o Health Policy congressional delegation and state legislature o UNDSMHS Advisory Committee brief overview o Explain to others CAH issues, perspectives, functions RESPONSE RATE HIGHEST of the 3 Surveys 36 of 36 (2011, 34/36) THANK YOU

North Dakota CAHs and Referral Hospitals 6

Financial Conditions Local Community Support is Critical Local Tax Support o Local Tax Support Steady Increase over the years 17 (47%) (2014) 13 (36%) (2011) 10 (28%) (2008) 4 (2005) o Amount per year 17 CAHs 7 less than $100,000 9 $100,000-$500,000 (3 at $300,000 or more) 1 over $500,000 Lowest tax yield, $30,000 - Highest tax yield, $550,000 Over 80% of CAHs with mill levy/sales tax support received $250,000 or less o 14 CAHs identified type of tax 64% city sales tax; 35% mill levy o City sales tax 56% at 1% or below; none more than 5% o 4 CAHs without tax support indicated there was a likelihood of tax in next 5 years; 7 said it would not happen 7

Table 1. Percent of Sales Tax/ Mill Levy for CAHs in 2014 City Sales Tax/ Mill Levy Number of ND CAHs 1/2% City sales tax 2 1% City sales tax 5 2% City sales tax 1 5% City sales tax 1 3 Mills 1 9 Mills 1 10 Mills 1 Mill Levy 2 8

Likelihood of CAH Local Tax Support in Next Five Years (17/36 CAHs) 45% 40% 35% 30% 25% 20% 15% 10% 5% 0% Very Likely Likely Not Likely Will Not Happen Unsure 9

Financial Conditions Local Community Support is Critical Hospital Foundations o Hospital Foundations have Increased Steadily 29 (81%) (2014) 26 (72%) (2011) 18 (50%) (2005 Why local financial support is important? o ND CAHs have financial issues - ND Total Margin (-0.02), National (+2.23); ND Operating Margin (-1.67), National (+0.68); ND days cash on hand (48 days), National (69 days) 2014 Flex Monitoring Team Data Summary o ND more reliant on Medicare (both inpatient and outpatient) o ND Average Daily Census much lower than CAHs nationally U.S. 3.74 acute beds occupied per day; ND 1.50 (only AK, HI, and MT are lower) o CAH survey results (later) shows CEO s identify reimbursement as a serious problem o POLICY argument data shows strong commitment from rural citizens to their hospitals 10

Rural Health Issues CEOs asked to review 32 challenges (increased the number in this survey) CEO indicated if the challenge was: no problem, minor problem, a problem, moderate problem, severe problem Analysis focused on problem, moderate problem, and severe problem combined to indicate a significant concern Also isolated severe problem and no problem How does data compare over time 11

Significant 2014 CAH Issues (combined problem, moderate problem, and severe problem scores) 94% Impact of the uninsured 94% Impact of the underinsured 89% Access to mental/behavioral health services substance abuse 86% Hospital reimbursement (3 rd party payer) 86% Primary care physician workforce supply 85% Access to mental/behavioral health services inpatient & outpatient 84% Hospital reimbursement (Medicaid) 80% Nursing workforce supply 79% Hospital reimbursement (Medicare) 75% Impact of health care reform 74% Ancillary workforce supply (lab, x-ray, PT, and others) SO basically we see: insurance coverage, mental/behavioral health, reimbursement, and workforce 12

Significant 2014 CAH Issues Looking at the data from some other angles: o Isolate by severe problem 51% Access to mental/behavioral health inpatient & outpatient 47% Access to mental/behavioral health substance abuse 44% Hospital reimbursement (3 rd party payer) 43% Primary care physician workforce supply 39% Hospital reimbursement (Medicaid) 38% Hospital reimbursement (Medicare) 35% Impact of the uninsured 26% Nursing workforce supply o Isolate by Mean score (average) Only 2 with mean over 4 2 mental health challenges 13

Significant 2014 CAH Issues Access to mental health is most significant challenge (2 of 3 measures) But reimbursement, workforce, and insurance are also high Isolate by no problem o 62% access to medical library remote access o 57% relationship with designated tertiary hospital o 51% community support for hospital o 47% maintaining trauma designation o 40% providing pharmacy coverage o 38% access to medical library on site o 35% adequate patient transport services (EMS) o 34% access to dental care o 31% providing 24 hour emergency coverage o 28% non-primary care physician workforce supply 14

Survey Results Over Time Issue 2014 2011 2008 2005 Impact on Uninsured 94% 91% 79% 96% Impact of Underinsured 94% 91% 75% 95% Access to Mental/Behavioral Health Services substance Abuse* 89% 79% 79% 73% Hospital Reimbursement 3 rd Party Payer 86% 94% 96% 95% Primary Care Physician Workforce Supply* 86% 91% 82% 72% Access to Mental/Behavioral Health Services inpatient/outpatient 85% 79% 79% 73% Hospital Reimbursement (Medicaid) 84% Not asked Not asked Not asked Nursing Workforce Supply 80% 85% 89% 81% Hospital Reimbursement (Medicare) 79% 88% 86% 84% Impact of Health Reform (2011 asked as readiness) 75% 94% Not asked Not asked Ancillary workforce supply (lab, x-ray, PT) 15 74% 73% 86% 88%

Networking and Collaboration Rural health relationships with other provider organizations and community groups are critical Survey asked about the CAH/Tertiary relationships Survey asked about relationship with other community organizations. 16

ND CAH and Tertiary (PPS) Hospital Relationship 18 16 14 12 10 8 6 4 2 0 Strongly Disagre Disagree Neutral Agree Srongly Agree Strong Flexible Comp. Services Trust Growth & Impact 17

Number of CAHs Participating in Health Related Activities within a Network Name of Network Not a Member Quality Recruit/ Retention Health IT Staff Ed. Medical Ed. EMS Medical Coverage/Sup port Board Develop.& Ed. Supply Mgmt. Altru Health System 21 7 _ 9 5 7 _ 4 6 1 Catholic Health Initiatives 25 6 6 6 6 5 3 4 6 5 Essentia Health System 30 _ 1 _ Northland Healthcare Alliance 22 3 2 7 5 2 _ 2 North Region Health Alliance 21 4 2 1 5 2 Sanford Bismarck 26 _ 1 2 1 _ Sanford Fargo 19 8 3 6 6 3 3 5 4 4 St. Alexius Medical Center 19 7 7 8 6 7 2 7 5 5 Trinity Hospital 22 4 1 1 1 1 1 2 1 1 CAH Quality Network 7 25 2 3 17 5 2 2 3 1 18

ND CAHs and Average Scores and Most Common Responses for Quality of Relationship with Community Organizations 6 6 6 5 5 Mean Mode 5 4 3.6 4 3.7 3.9 4.1 3.7 3.4 3.6 3.6 4 4 3.7 4.0 3 3 3 3 2.7 2 2 1 0 19

Health Workforce Totally new focus related in part to CRH need to develop more data on the subject for both policy and planning purposes along with the Medical School Biennial Report Data on workforce capacity, vacancy rates, barriers to recruitment (have not had this data before THANK YOU) 20

CAH & PPS Hospitals Total Entry-Level & Nursing Staff FTEs 452.0 Entry-level 934.4 CAH PPS 1386.4 Total 280.7 Nurse assistants 680.5 961.2 LPNs 187.7 740.8 928.5 NPs 50.5 214.6 265.1 RNs 605.0 3741.4 4346.4 0 500 1,000 1,500 2,000 2,500 3,000 3,500 4,000 4,500 5,000 21

CAH and PPS Hospitals Total FTEs by Health Profession 86.3 MLT/CLT 96.8 183.2 CAH PPS 41.6 Physician assistants 131.2 172.8 Total 14.8 Occupational therapists 88.4 103.2 69.2 Physical therapists 230.0 299.2 69.8 Med. Records Tech. 120.8 190.6 15.7 Dieticians 55.5 71.2 37.8 Respiratory therapists 212.6 250.4 0 25 50 75 100 125 150 175 200 225 250 275 300 325 350 22

Business personnel Coders Computer techs 2 3.2 3.7 6 7.5 10.2 CAH PPS Dieticians 0.4 7.4 Entry-level 5.8 9.1 Licensed pharmacists LPNs Med. Records Tech. MLT/CLT MT/CLS NPs Nurse assistants Nurse managers/clinical directors Occupational therapists Pharmacy technicians 0.3 1.3 2.8 3.0 3.5 4.7 4.5 4.7 5.8 5.7 7.1 6.6 9 9.9 9.6 12.2 11.4 17.0 16.8 CAH & PPS Hospitals Vacancy Rates by Health Profession Physical therapists Physician assistants 2.3 3.8 4.8 14.1 Radiology tech Respiratory therapists RNs 2.4 2.6 2.3 6.9 7.3 8.1 Specized radiology techs Surgical technologists 1.0 3.4 4.4 8.4 Ultrasound technologist 3.4 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

Physician Positions in CAHs & PPS Hospitals by Care Type 27 Specialist 860 887 63 Primary Care 337 400 0 50 100 150 200 250 300 350 400 450 500 550 600 650 700 750 800 850 900 CAH Total PPS Total State Total 24

Total Primary Care Physician Positions by Region and CAH/PPS Designation CAH 4 12 23 SW SE NE 24 NW 72 PPS 65 182 18 95 Total 77 186 42 0 50 100 150 200 25

Importance of Various Barriers to Physician Recruitment in CAHs (1=not important problem, 4=important problem Lack of continuing education/training opportunities 1.0 1.6 Mode Mean Hospital facility condition 1.0 1.7 Lack of spousal employment opportunities Lack of cultural activities and opportunities 2.8 3.0 3.0 3.1 Difficulty finding good housing 3.4 4.0 Poor local elementary and high schools 1.0 1.1 Excessive workload and call schedule 3.1 4.0 Noncompetitive compensation package 2.0 2.4 0.0 0.5 1.0 1.5 2.0 2.5 3.0 3.5 4.0 26

Assessment of Flex Program Impact Substantial Impact o 64% Flex subcontracted funds to CAHs o 56% CAH Quality Network o 53% Community Health Needs Assessments o 26% CAH Pre-Conference at Dakota Conference Moderate and Substantial Combined No Benefit o 84% CAH Quality Network o 82% Flex subcontracted funds to CAH o 78% Community Health Needs Assessments o 68% CAH Pre-Conference at Dakota Conference o 64% CAH Profiles o 52% Economic impact studies o 35% CAH Board Training Boot Camp o 31% Staff Surveys Internal Personnel Audit 27

Conclusions Steady increase in local financial support to the hospital taxes and hospital foundation Policy implications- shows skin in the game Insurance coverage, mental health, reimbursement, and workforce remain primary issues some evidence that mental health is the most critical These issues have history 2014, 2011, 2008, and 2005 Policy implication frame as long standing problems that we need policy partners CAHs value their network relationships with tertiary strong, flexible, comprehensive services, trust, continue to grow and have impact Most common needs CAHs use networks to address 1) quality (60 CAHs), 2) staff education (49), and Health IT (44) Most used network is the CAH Quality Network 25 CAHs for quality, 17 for staff education; but St Alexius Network had more breadth, most CAHs on 4 of the 9 subjects For community partners, CAHs identified their highest quality relationships to be: ambulance, LTC, clinic, and pharmacy 28

Conclusions For the first time we have empirical data on hospital workforce supply and vacancy rates CAHs employ slightly more NP than PA, but as a percentage of the disciplines a slightly higher percentage of all PA are in CAHs than that of NPs MLT/CLT discipline with highest presence in CAH 47% of this group are in CAHs Vacancy rate data Vacancy rates higher in CAHs for 13 of 23 disciplines Primary care is more prevalent in CAHs ; specialty care is more prevalent in PPS Policy implications recruitment needs may differ and so may the strategies and incentives; what does it mean for newly designed delivery systems ACO Housing, workload, and cultural opportunities important in recruitment and can be barriers APGAR also found mental health (again an issue) 29

Shameless Self-Promotion Slide Lynn Barr Keynote ACOs Adapting to Healthcare Reform today, 12:45 North Dakota Rural Health Association Meeting Wednesday, 7:00 AM Tiffany Knauf and Brad Gibbens Building a Vision for Health: Community Ownership and Engagement Wednesday, 9:15 AM Jody Ward and Shila Thorson Status of Stroke/Cardiac Systems of Care in North Dakota Wednesday, 3:35 PM 30

Contact us for more information! 501 North Columbia Road, Stop 9037 Grand Forks, North Dakota 58202-9037 701.777.3848 ruralhealth.und.edu 31