Financial and Medical Aspects of Home Care and Pharmaceuticals for the Elderly in Belize

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Financial and Medical Aspects of Home Care and Pharmaceuticals for the Elderly in Belize NHI Mercy Clinic Holistic Elderly Care Pilot Program Since June 2009 George Gough MD Belize

Adding health to years Today, for the first time in history most people can expect to live into their 60s and beyond World Report on Ageing and Health World Health Organization 2015 Population Ageing - worldwide challenge (Belize) a. living longer yes b. good quality of life no Global and Caribbean Demographics of Ageing Ageing Caribbean Populations and Implications for Health Management and Financing Anton Cumberbatch; Charmaine Metivier; Chantal Malcolm; Joslyn Koma and Stanley Lalta HEU, Centre for Health Economics, UWI Presentation at 8TH Caribbean Conference on Health Financing Initiatives Jamaica November 12th-14th, 2013

Demographics: Aging in Belize Belize Postcensal National Population Estimates 2010 2015 Source: Statistical Institute of Belize Age Estimated Mid -Year Population 2010 Estimated Mid -Year Population 2011 Estimated Mid -Year Population 2012 Estimated Mid - Year Population 2013 Estimated Mid - Year Population 2014 Estimated Mid- Year Population 2015 60-64 6,245 6,409 6,577 6,750 6,926 7,107 65-69 4,412 4,527 4,646 4,768 4,894 5,022 70-74 3,508 3,600 3,694 3,790 3,889 3,992 75-79 2,573 2,640 2,709 2,780 2,853 2,927 80-84 3,143 3,226 3,311 3,398 3,487 3,579 TOTAL 19,881 20,402 20,937 21,486 22,049 22,627

Belize Postcensal National MALE Population Estimates 2010-2015 Source: Statistical Institute of Belize Age Estimated Mid -Year Population 2010 Estimated Mid -Year Population 2011 Estimated Mid - Year Population 2012 Estimated Mid -Year Population 2013 Estimated Mid - Year Population 2014 Estimated Mid- Year Population 2015 60-64 3,302 3,389 3,478 3,569 3,662 3,758 65-69 2,348 2,409 2,472 2,537 2,604 2,672 70-74 1,859 1,908 1,958 2,009 2,062 2,117 75-79 1,306 1,340 1,375 1,411 1,448 1,485 80-84 1,480 1,519 1,559 1,600 1,642 1,686 TOTAL 10,295 10,565 10,842 11,126 11,418 11,718

Belize Postcensal National FEMALE Population, 2010 2015 Source: Statistical Institute of Belize Age Estimated Mid -Year Population 2010 Estimated Mid - Year Population 2011 Estimated Mid - Year Population 2012 Estimated Mid - Year Population 2013 Estimated Mid - Year Population 2014 Estimated Mid- Year Population 2015 60-64 2,943 3,020 3,099 3,181 3,264 3,349 65-69 2,064 2,118 2,174 2,231 2,290 2,350 70-74 1,649 1,692 1,736 1,781 1,827 1,875 75-79 1,267 1,300 1,334 1,369 1,405 1,442 80-84 1,663 1,707 1,752 1,798 1,845 1,893 TOTAL 9,586 9,837 10,095 10,360 10,631 10,909

We re Living Longer a 100 years? but with NCDs RISK - Non-modifiable -- Age - Modifiable -- Poor diet -- Physical Inactivity Living Longer? - Quality - Economically - Socially - Culturally - Healthy

Belize City Elderly Non Mercy Clinic Demographics ( Provider/Sex to Age) a. Belize City South Side (approx 50%/City) Gradual Transfer of the Elderly a. 2016 to 2017 looking at Voluntary Transfer i. Infrastructure is being fitted for 3000 b. 2018 Policy for Mandatory Transfer i. Infrastructure will need to fitted for 6000 e.g. last Census presented 6000 + > 60 yrs in Belize City alone

Provider BHP Age 59 Age 60 Age 61 Age 62 Age 63 Age 64 Age> 65 Total Male Female Total 20 39 59 22 40 62 19 38 57 11 39 50 19 40 59 11 22 33 254 331 585 356 549 905 BFLA Male Female Total 28 39 67 24 33 57 22 39 61 24 29 53 17 28 39 11 28 39 211 275 486 337 471 808 BMA Male Female Total 21 48 69 22 42 64 35 50 85 21 39 60 20 27 47 26 37 63 371 569 940 516 812 1328 MOH Male Female Total 32 40 72 36 37 73 26 32 58 33 19 52 16 37 53 23 19 42 316 280 596 482 464 946 Gr Total 267 256 261 215 204 177 2,607 3,987

Problems or Success Elderly Population Living longer Elderly Home Care growing in demand Social Programs not growing to pace NCDs - Burden of Diseases growing Pharmaceutical demand for NCDs in the Elderly unsustainable Lifestyle changes for the Elderly are minimum or nonexistent (Young-Old; 60 to 74 years) Health Education for Prevention and control of NCDs at a minimum

Mercy Clinic Services Budget Population 1400 with a specific PMPM per service provided Service Budget Cap Pharmacy 143,808.00 11,984.00 Lab 123,312.00 10,276.00 Imaging 29,232.00 2,436.00

Mercy Clinic Services Pharmacy, Lab, Imaging April 2016 Balance May 2016 Balance June 2016 Balance July 2016 Balance August 2016 Balance 13,903.68 (1,919.68) 13,146.84 (1,162.84) 13,523.88 (1,539.88) 12,184.09 (200.09) 13,292.67 (1,308.67) 20,044.60-9,768.60 20,298.40-10,022.40 17,541.70-7,265.70 8,720.00 1,556.00 7,080.00 8.41 4,584.00-2,148.00 7,167.00-4,731.00 5,218.00-2,782.00 1,352.00 1,084.00 286 1,077.88

NHI Mercy Clinic 2016 Jan 1 st 2016 to August 31 st 2016 SERVICES PMPM Per Month 8 Months Pop 1400 18.25 $25,550 $204,400 Pharmacy 8.56 $11,984 $95,872 Lab 7.34 $10,276 $82,208 Imaging 1.74 $2,436 $19,488 Total 35.89 $50,246 $401,968

NHI Mercy Clinic 2016 Sept 1 st 2016 to March 31 st 2017 SERVICES PMPM Per Month Next 7 Months Total Additional Cost Pop 2000 16.57 $33,140 $231,980 $53,130 Pharmacy 8.56 $17,120 $119,840 $35,952 Lab 7.34 $14,680 $102,760 $30,828 Imaging 1.74 $3,489 $24,423 $7,371 Total $34.21 $68,429 $479,003 $127,281 Cost - (1.68) + ($18,183)* PMPM Services ($7,590) up *PMPM Pharmacy ($5,136) PMPM Lab ($4,404) PMPM Imaging ($1,053)

NHI Mercy Clinic Contract April 1 st, 2017 March 31 st, 2018 Pop PMPM 16.58 Pharm Lab Image Total Month 3 Months 2000 $33,140 $17,120 $14,680 $3,480 $68,420 $205,260 2250 $37,282 $19,260 $16,151 $3,915 $76,608 $229,824 2500 $41,425 $21,400 $18,350 $4,350 $85,525 $256,575 2750 $45,567 $23,540 $20,185 $4,785 $94,077 $282,232 PMPM $15.00 Total $973,891 12 Month 2018/19 3000 $45,000 $25,680 $22,020 $5,220 $97,920 1,175,040

NHI Mercy Clinic Path to Sustainability Total PMPM Total Cost per Month Yearly Cost $35.39 (1400 + member) $50,256 $603,072 $34.21 (2000 +member) $68,429 - $94,077 $821,148 - $1,128,924 $32.64 (3000 + $ 97,920 $1,175,040??? (4500 +???? (6000 members) $????

Key Performance Indicators for Bonus Payments January 1st to December 31st, 2013 No. Key Performance Indicators Target Score Results 1. Percent of Medical Staff trained at 2 times during the year in Geriatric 100% 15% 100% Medicine Documentation including NCD Protocols. 1. Percent of Basic Standards for a geriatric institution implemented 85% 15% 98.7% 1. Documentation: checklist Conduct 4 hours of specialist clinic once a month 90% 15% 100% 1. List of basic equipment installed and functional 95% 15% 99.5% 1. Develop Geriatric Protocols for HTN and DM /Research Blister Package Report and Presentation 100% 20% 100% 1. At least 85 percent of MC patients expressed full satisfaction with regard to services received from the MC 85% 20% 90% KPI Score Pass: 85% 100%

Poster Presentation (P-13) Caribbean Public Health Agency 59th Annual Scientific Meeting May 1 3, 2014 Improving chronic patient compliance with medication using monthly blister packing A Hotchandani Mercy Clinic NHI

Objective: To improve geriatric patient compliance to medication adherence by using a prepackaged monthly blister pack. Design and Methods: a. Patients with a high index of suspicion/confirmed non-compliance had their medications dispensed in the blister packing. b. Patients were required to bring in their previous blister pack before the next one would be dispensed.

Results: There were 27 patients in the study. After the first visit there was 56% compliance By the last visit compliance increased to 82% Some clinical data e.g. In hypertensive patients, there was an average reduction of 28 mmhg in the systolic pressure and 13.5 mmhg in the diastolic pressure

Conclusion: The use of monthly blister packing helped improve patients compliance, overall health and was economically feasible. The results of the study show that all three aspects of the study improved with the use of blister packing. Discontinued a. 50% improve in compliance? (young-old) b. Did not replace home visits compliance c. Elderly (middle to oldest old) <50%

Key Performance Indicators for Bonus Payments January 1st to December 31st, 2015 No. Key Performance Indicators Target Score Results 1. Percent of Medical Staff trained at 12 times during the year in Geriatric 100% 15% 100% Medicine Documentation including NCD Protocols. 1. Percent of Basic Standards for a geriatric institution implemented 85% 15% 95.6% 1. Documentation: checklist Conduct 4 hours of specialist clinic once a month 90% 10% 100% 1. 90% of Outreach visits per month. *** 90% 15% 100% 1. At least 80 percent of hypertensive patients receiving care according to 80% protocol 1. At least 80 percent of diabetic patients receiving care according to protocols 80% 15% 95% 15% 100% 1. At least 80 percent of MC patients expressed full satisfaction with regard to services received from the MC 80% 15% 100% KPI Score Pass: 80% 100% 100%

Special problem with Ageing Burden of Chronic Disease is significant 25% of all NCDs deaths occur below age of 60 years

Home Care for the Elderly Factors Elderly Poor - Lower incomes lead to shorter lifespan 50% of the Elderly are Poor Removing Barriers - Accessing care e.g. Clinical and Preventive type Health Promotion to the Elderly - improving Health literacy e.g. different message different style special and tailored activities

Home Care for the Elderly * Present Organization - Doctors and Nurses ** 50 Patients per Doctor per Month No social workers - NCDs Management ** - Compliance of Care especially in relation to Pharmaceuticals - Caregiver training to family members ** - Nutrition support ** ** Inefficient and limited * Need to Reorganize Health Care

Home Care for the Elderly Delivered to - Elderly; Old - Old (especially > 84 yrs) - Live alone - Very poor - All those in Feeding Program and others - Bedridden - double- amputees - Stroke patients (no mobilization) - Mental Health component - Dementia, Alzheimer's etc

Home Care for the Elderly Funded - Clinical Care by NHI - Feeding Program - Partially by NHI (via a rental subsidy) - Mostly by Private Sector Donations Monitored - NHI - Mercy Clinic Board - Human Development - Mental Association

Home Care for the Elderly Challenges Develop a model by both Private and Public sector that will work best in terms of acceptability and affordability Ideal Model? needs to ensure effective management of the Elderly who are unable or do not want to access the institutional care New Mix of Models with protocols tailored for each group related to compliance and measured outcomes will be required in the next 2 to 3 decades

Pharmaceuticals for the Elderly Factors 1. Non-Compliance - potential life threatening problem - expensive (clinical complications) - Hoarding of Medications 2. Quality of the Generic Medications - Purchasing in the unregulated private sector 3. Cost of Pharmaceuticals due to Volume - multiple prescriptions for the NCDs

Pharmaceuticals for the Elderly Re-Organization needed - tailoring prescription Compliance to the different NCDs Protocols within the different elderly groups e.g Reduce usage and waste of services Breaking All the Rules Retailoring of clinical protocols directed at most prevalent NCDs that affect the most vulnerable groups within the elderly population that are economically and socially marginalized

Pharmaceutical for the Elderly Need to be Delivered Concept Prevention not only for the young the burden of Disease can be managed effectively in the old Young ( 60 to 74 years) to create sustainability of the program - wellness and lifestyle programs - clinical management of NCDs - Promotion of economic and social independence of the elderly

Pharmaceutical of the Elderly Funded - NHI - via a centralized source of procurement Monitored - NCDs Protocols e.g. (DMII and HTN) - Via RAWA as per prescription patterns - Compliance via home visits - Clinical Audits

Pharmaceuticals of the Elderly Challenges - Non-Compliance - approx. 6% Hospital Admissions - health education to the Elderly - Mental disorders associated (Huge Barrier) - Removing Barriers - Accessing care especially preventive care - Flexibility within protocols directed to towards better outcomes

Achievements Home Care a. Better Compliance i. Medication - utilization ii. NCDs - adherence to Protocols iii. Caregiver/family member Home training iv. Feeding program better nutritional value Pharmaceuticals a. NCDs Medication Bulk Purchasing i. quality, cost and volume b. Use of RAWA to monitor utilization trends/caps c. Legislation for GMPs by Ministry of Health

Lessons of Experiences a. How will economies pay for it? (Never ) argument that aging is not equal to poor health b. Health Policies is equal to Health Politics Personal responsibility (Blame Game) week / nonexistent Health Politics e.g. Legislation on Products and services directly related to negative health outcomes cigarettes, sugar and alcohol drinks, saturated oils, strong road traffic laws, etc

Lessons of Experiences c. Avoidance of Privatizations of Health Laws e.g. pharmaceutical industry d. Social and Financial Government Policies e.g. SSB contributions that are more reflective of the cost of aging including a buffer for those who will require a safety net from risk pooling e. The Great Mix e.g programs must include all Providers and Stakeholders in its Provision of Valued Services i. Private sector (competiveness/market forces) ii. Public sector (single payer public system)

Basic Components of our Traditional Clinics Clinical Examination Screening Pharmacy