Adult Immunizations Toolkit «For Home Health Providers»

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Adult «For Home Health Providers» This is an edited version of a document prepared by TMF Quality Innovation Network, a contractor of the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services.

Table of Contents Introduction Pg. 1 Clinician Tools and Resources Pg. 3 Patient and Staff Education Pg. 7 Vaccine Standing Orders Pg. 8 IIS Resources (Documentation and Health IT) Pg. 9 Home Care Associations Pg. 11 State-specific Immunization Resources Pg. 12 Contact the New England QIN-QIO Pg. 13

Introduction Each year, tens of thousands of adults in the United States contract diseases that cause suffering, hospitalization or even death. Vaccines can prevent much of the needless suffering, but vaccination rates among adults remain well below national recommendations. Many patients are unaware of the risks associated with vaccine preventable diseases and report not receiving immunization recommendations from their health care professional. A recent survey of primary care physicians found only 29-32 percent of primary care physicians and general internists report assessing vaccination status at every visit (CDC, 2016). Adults aged 18-64 with medical conditions such as diabetes, heart disease, and lung disease are at greater risk of contracting influenza and pneumonia and hence have a greater need for immunizations. ** Influenza and Pneumonia are the 8th leading cause of death in the U.S. (CDC, 2016). Influenza and pneumonia are the fifth leading cause of death in the U.S. for those 65 and older. Almost 90 percent of all deaths from influenza occur in adults aged 65 and older. *** Healthy People 2020 goals include reducing the incidence and prevalence of these diseases, which would also lead to a decrease in health care costs. Healthy People 2020 goal is to have 90 percent immunization rate for both influenza and pneumonia in patients 65 and older.**** In 2008 the baseline percentages showed only 60 percent of adults 65 and older received a pneumococcal vaccine, and just 66.6 percent received and influenza vaccine. All Health Care Professionals Should: ASSESS immunization status of all patients at every visit. Strongly RECOMMEND vaccines that patients need. ADMINISTER needed vaccines or REFER to a provider who can immunize. DOCUMENT vaccines received by your patients in the EHR and immunization registry. * www.cdc.gov/brfss/index.html ** https://www.cdc.gov/vaccines/hcp/adults/for-practice/highriskstrat.html *** https://www.cdc.gov/mmwr/preview/mmwrhtml/mm5933a1.htm ****https://www.healthypeople.gov/2020/topics-objectives/topic/ immunization-and-infectious-diseases/objectives 1

Introduction Improve Population Health Home health agencies are uniquely positioned to help break down immunization barriers for home bound patients. By engaging and educating patients on how vaccines can help to manage their health condition, your clinicians can help improve immunization rates for your agency and for our communities. Improve Your Star Rating By focusing on quality improvement for immunizations, you can improve your agency s star rating in Home Health Compare. (Link: https://www.medicare.gov/homehealthcompare/search.html) One important measure contributing to home health star ratings is whether your patients have received an influenza vaccination. Hospital admissions and other similar measures can be greatly improved by increasing the percentage patients who receive timely influenza and pneumococcal vaccinations. 2

Clinician Tools and Resources This section contains tools and resources to assist in vaccine assessment and recommendation, vaccine guidelines, patient engagement, and billing. 2017 Recommended Immunizations for Adults: By Age and Health Condition Description: Immunization recommendations by age and by health condition. Available at: http://www.cdc.gov/vaccines/schedules/downloads/adult/adultschedule-easy-read.pdf Source: The Centers for Disease Control and Prevention (CDC) Intended audience: For office use or may be given to patients. Transporting Refrigerated Vaccines Description: Safely transporting vaccines is a priority for home health agencies that immunize. This document provides guidelines for emergency and short-term transport and storage while in the field. Available at: http://www.eziz.org/assets/docs/imm-983.pdf Source: California Department of Public Health, Immunizations Branch Intended audience: For provider reference, also may be given to patients. Checklist for Safe Vaccine Storage and Handling Description: Guide to ensure vaccines are handled according to best practices and recommendations. Available at: http://www.immunize.org/catg.d/p3035.pdf Source: Immunization Action Coalition (IAC) Intended audience: For medical staff use. Influenza Vaccination for Adults - Fact Sheet for Clinicians Description: Information to assist in preparation for the upcoming flu season. Available at: http://www.learning4quality.org Source: New England QIN-QIO Intended audience: For medical staff use. 3

Clinician Tools and Resources CMS Immunizations Billing Description: Comprehensive guide for billing immunizations to Medicare Part B that includes directions, codes, FAQs and links to help office staff successfully bill for vaccinations administered. Available at: https://www.cms.gov/outreach-and-education/medicare-learning- Network-MLN/MLNProducts/downloads/qr_immun_bill.pdf Source: The Centers for Medicare & Medicaid Services (CMS) Vaccine Prescription Pad Description: Contains a list of vaccines recommended for adults 19 years and older for easy referral to a pharmacy or immunization clinic. Available at: https://www.cdc.gov/vaccines/hcp/adults/downloads/vaccine-rx-pad.pdf Source: CDC Intended audience: For clinicians to fill out and give to patients who did not receive a recommended vaccine. Motivate Adult Patients to Get Vaccinated (Talking Points for Clinicians) Description: Guide to encourage patients to get vaccinated, includes behavior change techniques. Available at: http://healthinsight.org/tools-and-resources/send/114-tools/589-motivatepatients-to-get-vaccinated Source: HealthInsight Quick Guide to Adult Vaccine Messaging Description: Discusses motivations and barriers for adults needing vaccinations, and provides links for additional information specific to conditions that increase risk of influenza morbidity. Available at: https://www.izsummitpartners.org/content/uploads/2014/05/ AdultVaccineMessaging2.pdf Source: National Adult and Influenza Immunization Summit 4

Clinician Tools and Resources 10 Common Flu Myths Description: Quick reference to common misconceptions and accompanying facts. Available at: https://healthinsight.org/tools-and-resources/download/258-resources-forall-settings-begin-here/1019-10-common-flu-myths Source: HealthInsight Intended audience: For clinicians, staff or patients. Pneumococcal and Zoster Pocket Guides Description: Comprehensive guides on the administration, indications and talking points about pneumococcal and zoster vaccines. You can order laminated copies of both pocket guides for free. Available at: http://www.immunize.org/pocketguides/ Source: IAC Vaccine Reminder/Recall System Resources Description: Studies show that vaccine reminder/recall systems can help improve immunization rates. Here are some study results and a few resources to help your practice get started. Available at: https://healthinsight.org/tools-and-resources/download/259-clinicians/1018- vaccine-reminder-recall-system-resources Source: HealthInsight Standards of Immunizations Information Card Description: Brief description of the CDC immunization standards: Assess, Recommend, Administer and Document Available at: https://healthinsight.org/tools-and-resources/download/259- clinicians/1044-immunizations-standards-information-card Source: HealthInsight, adapted from the CDC Intended audience: For clinicians. 5

Clinician Tools and Resources Pneumococcal Vaccine Timing for Adults Description: Detailed schedule for pneumococcal vaccines by age and health condition. Available at: http://www.healthcarefornewengland.org/wp-content/uploads/ri_pcv13_ PPSV23_101215.pdf Source: New England QIN-QI), adapted from the California Department of Public Health Intended audience: For provider reference, also may be given to patients. OASIS Guidance Manual, Effective January 1, 2017 Description: A link to the latest version of the OASIS guide for your agency. Available at: https://www.cms.gov/medicare/quality-initiatives-patient-assessmentinstruments/homehealthqualityinits/hhqioasisusermanual.html Source: CMS Quality Assurance and Performance Improvement (QAPI) Resources at HHQI Description: HHQI provides free resources for developing the required QAPI plan according to the Medicare s new Conditions of Participation (CoP). Note that the final ruling dated January 2017 states a QAPI plan due date of June 2017. However, a proposed rule dated April 3, 2017 proposes an additional six months of time until January 13, 2018. Consider including immunizations as part of your QAPI plan, and the New England QIN- QIO can assist you with improving immunization rates. Available at: http://www.homehealthquality.org/education/qapi-resources.aspx Source: HHQI Intended audience: For clinicians and staff 6

Patient and Staff Education This section contains educational materials for patients and staff to help answer questions and address vaccine myths and misinformation, empowering individuals to make informed decisions. No More Excuses: You Need a Flu Vaccine Description: Flu vaccination information for patients. Available at: https://www.cdc.gov/flu/pdf/freeresources/general/no-excuses-flu-vaccineprint.pdf Source: CDC Intended audience: For patients who aren t sure whether to get a flu vaccine. Immunization Action Coalition Vaccine Handouts Description: Immunization information. Available at: http://www.immunize.org/handouts/ Source: IAC Intended audience: For patients and staff. Immunization Series for Adults: Multiple Topics Description: A combination of fact sheets, web tools, videos, podcasts, Spanish-language resources and other information about vaccinations. Available at: https://www.cdc.gov/vaccines/adults/resources.html Source: CDC Intended audience: For patients. Vaccine Information Statements (VISs) Description: information sheets produced by the CDC that explain both the benefits and risks of vaccine to vaccine recipients. Available at: https://www.cdc.gov/vaccines/hcp/vis/index.html Source: CDC Intended audience: All patients. 7

Vaccine Standing Orders Convincing evidence shows the use of Standing Orders in medical practices can improve immunization rates in the adult population. Here are some tools to help your organization develop a successful vaccine standing orders program. 10 Steps to Implementing Standing Orders for Immunization in Your Practice Setting Description: Tools to help streamline vaccine related work-flow and delivery. Available at: www.immunize.org/catg.d/p3067.pdf Source: IAC Standing Order Templates Description: Standing orders templates for various vaccines. Available at: www.immunize.org/standing-orders Source: IAC Standing Order Protocols Description: Standing orders protocols from Take A Stand! Available at: www.standingorders.org Source: IAC and Take A Stand! Model Standing Orders (MSOs) Description: Example of Massachusetts Executive Office of Health and Human Services documents for standing orders. Available at: http://www.mass.gov/eohhs/gov/departments/dph/programs/id/immunization/model-standing-orders.html Source: Massachusetts Executive Office of Health and Human Services (EOHHS) 8

IIS Resources (Documentation and Health IT) One of the best ways to close the vaccine communication loop among providers is to use your state s immunizations information system (IIS) to assess patients vaccination status and to update documentation on vaccines administered Connecticut Connecticut Immunization Registry & Tracking System (CIRTS) Available at: http://www.tahd.org/ct-immunization-registry--tracking-system.html Maine Maine Immunization Information System/Registry Available at: http://www.maine.gov/dhhs/mecdc/infectious-disease/immunization/providers/immunization-registry.shtml Massachusetts Massachusetts Immunization Information System (MIIS) Available at: http://www.mass.gov/eohhs/gov/departments/dph/programs/id/immunization/miis/ New Hampshire New Hampshire DHHS Immunization Program Available at: https://www.dhhs.nh.gov/dphs/immunization/index.htm Rhode Island Rhode Island does not currently have an adult immunization registry. It is in the development process. KIDSNET is the children s immunizations registry. Available at: http://health.ri.gov/programs/kidsnet/ Vermont Vermont Immunization Registry (IMR) Available at: http://www.healthvermont.gov/health-statistics-vital-records/registries/immunization 9

Home Care Associations National and local home care associations provide support to help your organization with topics such as quality improvement, best practices, education and research, OASIS, billing, advocacy and legislative action. Work with these associations to stay current on hot topics and issues facing home health providers. National Associations National Association for Home Care & Hospice: http://www.nahc.org American Association of Home Care: https://www.aahomecare.org Connecticut Connecticut Association for Healthcare at Home: http://www.cthealthcareathome.org Maine Home Care & Hospice Alliance of Maine: http://homecarealliance.org Massachusetts Home Care Alliance of Massachusetts: http://www.thinkhomecare.org New Hampshire Home Care Association of New Hampshire: http://www.homecarenh.org Rhode Island Rhode Island Partnership for Home Care: http://www.riphc.org/ Vermont VNAs of Vermont: http://vnavt.com The New England QIN-QIO strongly encourages home care organizations to enroll and participate with national and local home care associations. These groups will connect you with your peers and provide education, expert advice, and business savings. They can also represent your interests in local legislative sessions and before Congress. 10

State-specific Immunization Resources Connecticut This sections contains additional resources specifically for your state. Department of Public Health: http://www.ct.gov/dph/cwp/view.asp?a=3136&q=388278&dphnav_gid=1601&dphpnavctr= #47140 Connecticut Immunization Coalition: https://www.facebook.com/connecticut-immunization-coalition-603752473093266/ Maine Maine Immunization Coalition: http://mepca.org/maineimmunizationcoalition/ Maine Immunization Program: http://www.maine.gov/dhhs/mecdc/infectious-disease/immunization/ Massachusetts Massachusetts Adult Immunization Coalition: http://maic.jsi.com/ Massachusetts Executive Office of Health and Human Services: http://www.mass.gov/eohhs/gov/departments/dph/programs/id/immunization/ New Hampshire New Hampshire Department of Health and Human Services: Immunizations: https://www.dhhs.nh.gov/dphs/immunization/index.htm/ North Country Health Consortium: http://www.nchcnh.org/cph.php?xpage=15 Rhode Island Ocean State Immunization Collaborative: http://osicri.com/ Rhode Island Department of Health: http://www.health.state.ri.us/diseases/#vaccinepreventable Vermont Vermont Department of Health: Immunizations: www.healthvermont.gov/disease-control/immunization Vermont Department of Health: Vaccine Safety: www.healthvermont.gov/immunizations-infectious-disease/immunization/vaccine-safety 11

Contact the New England QIN-QIO New England Russ Cooney, B.A. New England Immunizations Task Lead rcooney@healthcentricadvisors.org 401-528-3226 Looking for more information Visit our website at www.healthcarefornewengland.org to find more information on ways we can help you with immunizations and other quality improvement projects. This material was prepared by the New England QIN-QIO, the Medicare Quality Innovation Network-Quality Improvement Organization for New England, under contract with the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services. The contents presented do not necessarily reflect CMS policy. CMSRIF112017091149 12