Innovative Approaches for Preventing Oral Disease and Improving Health

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Innovative Approaches for Preventing Oral Disease and Improving Health Texas Oral Health Coalition November 11, 2017 1 I Arcora Foundation

Vision > All people enjoy good oral and overall health with no one left behind 2 I Arcora Foundation

Our Three Pillars: Prevent Oral Disease Improve Access Transform Health Systems 3 I Arcora Foundation

What does success look like? 4 I Arcora Foundation

Social Determinants of Health 5 I Arcora Foundation

Innovative approaches to prevent disease > Baby Teeth Matter Collaborative > Medical Dental Integration > The Mighty Mouth campaign 6 I Arcora Foundation

7 I Arcora Foundation Baby Teeth Matter

Just the Facts: 2-5 year olds 60 50 40 54% 30 37% Decay Experience Untreated Decay 20 28% 10 21% 0 AI/AN US 8 I Arcora Foundation

Percent of Children Two is Too Late! 80.0 Percent of AI/AN Children with Decay Experience by Age, 2014 70.0 60.0 50.0 40.0 30.0 20.0 10.0 0.0 18.1 39.4 59.9 69.4 75.6 54.1 1 Year 2 Years 3 Years 4 Years 5 Years 1-5 Years Age 9 I Arcora Foundation

Treatment alone does not stop ECC > IHS has estimated that it costs thousands of dollars to treat each child with ECC and $8,000 or more if they are treated under general anesthesia. > 40-50% of children treated with severe ECC have new decay within 4-12 months. 10 I Arcora Foundation

Assumptions > ECC is both preventable and manageable if we can see children regularly beginning soon after the first tooth erupts. > IHS/Tribal dental clinics are the best dental home for young children and dental treatment under general anesthesia should be avoided if possible. 11 I Arcora Foundation

Baby Teeth Matter: Objectives > Prevention, prevention, prevention > Changing norms > Increase the number of 0-5 year olds who receive dental access, with an emphasis on 0-2 year olds. > Increase the number of 0-5 year olds who receive comprehensive dental care at their IHS/Tribal dental program. 12 I Arcora Foundation

Baby Teeth Matter: 8 Dental Programs > 12 Tribal Dental Programs from WA, OR participate > Mix of large, small tribes > Reservation based and urban Indian clinics 13 I Arcora Foundation

BTM Structure > 3-4 face to face meetings yearly > Collection of baseline and quarterly data > Quarterly conference calls > Ongoing training and technical assistance 14 I Arcora Foundation

PDSAs: Plan, Do, Study, Act > Mini-experiments to see what does and doesn t work to increase access and to keep young children in our IHS/Tribal dental programs. > Experiment, fail, share learnings, tweak, try something else 15 I Arcora Foundation

Baseline Data: Jan-June 2013 16 I Arcora Foundation

Baseline Data: Highlights > Children 3 to 5 years old were twice as likely to access care as children 0 to 2 years old > Nearly 32% (n=229) of children receiving dental exams/screenings needed restorative care > Nearly 24% (n=44) of children who needed restorative care did not receive treatment and 9% (n=16) had an unknown' outcome 17 I Arcora Foundation

Three Year Results 18 I Arcora Foundation

19 I Arcora Foundation What Works?

Washington state 2016 Apple Health utilization, adults 21 and over 20 I Arcora Foundation

Washington State 2016 Apple Health Utilization, Children under 6 21 I Arcora Foundation

Oral Health Integration Putting the Mouth Back into the Body 22 I Arcora Foundation

Access Disparities: What Is Being Done? Federally Qualified Health Center: dental visits improvements over time 1,000,000 50% 949,916 900,000 853,411 45% 800,000 40% 700,000 640,535 663,788 675,602 708,878 35% 600,000 580,454 30% 500,000 416,393 435,556 492,920 516,614 25% 400,000 362,116 314,904 338,418 20% 300,000 268,774 242,134 245,323 262,670 275,144 15% 200,000 113,633 147,898 169,355 177,442 202,255 10% 100,000 5% 0 20.0% 21.3% 23.7% 23.5% 23.7% 23.9% 24.1% 27.2% 27.8% 27.5% 27.2% 26.4% 28.7% 28.4% 34.5% 39.5% 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 0% % WA Residents below Federal Poverty Level Had a Dental Visit at FQHC Dental Patients Dental Visits 23 I Arcora Foundation

What Is Being Done? Primary Care Medical Provider Trainings Since 2002, trainings have reached more than 1,612 of the 3,562 practicing Family Physicians and Pediatricians in WA. 45% 24 I Arcora Foundation

Oral Disease Prevalence Tooth Decay > Most common chronic disease in childhood > Nearly 40% of kindergarteners in WA have tooth decay > Nearly 1 in 4 adults in the U.S. have untreated tooth decay Periodontal Disease > 47% of U.S. adults have some form of periodontal disease (> with age) > 19% of adults aged 25 44 have severe periodontal disease Photo: ICOHP Photo: Robert Henry, DMD, MPH 25 I Arcora Foundation

Oral Disease Systemic Diseases > People with serious gum disease are 40% more likely to have a chronic condition on top of it. 1 > Periodontal disease correlated with a variety of conditions with systemic implications > Cardiovascular disease, heart disease, respiratory infections, diabetes, HIV, adverse pregnancy outcomes > Systemic diseases can have an impact on oral health > Dementia > Chronic disease medications that cause xerostomia 26 I Arcora Foundation

Periodontal Treatment Reduces Medical Costs? Jeffcoat et al. Am J Prev Med 2014;47(2):166 174 27 I Arcora Foundation

What is the problem we are trying to solve? A Prevention Gap > Caries and periodontal disease are preventable chronic infectious diseases > Unacceptably high burden of disease > Dental care is the most common unmet health need > The healthcare system, as currently configured, fails to reach the populations with the highest burden of disease resulting in pervasive health disparities and wasteful spending Qualis Health, 2016 28 I Arcora Foundation

We need an upstream solution a way to intervene earlier in the course of disease 25 % of children suffer from tooth decay The proposal? Expand the oral disease prevention workforce by engaging primary care teams in the fight against oral disease 29 I Arcora Foundation

Support for Oral Health Prevention in Primary Care Washington State Common Measure Set includes pediatric oral health services. 2011, Institute of Medicine (IOM) recommends expanding the role of non-dental healthcare professionals in oral health. The U.S. Preventive Services Task Force (USPSTF) Grade B recommendation for children, primary care providers should apply fluoride varnish to the teeth of all infants and children from the time of primary tooth eruption to age 5. The Health Resources and Services Administration (HRSA) issues core clinical competencies and recommendations for integrating oral health in primary care, healthcare education, and practitioner standards. 30 I Arcora Foundation

Why enlist primary care teams? Access: Frequent contact with high-risk groups: Children, pregnant women, adults with diabetes Oral systemic connection Skills: > Chronic disease prevention > Risk assessment, screening, case-finding > Help patients navigate the healthcare system > Engage patients in behavior change Total population at risk for caries and periodontal disease Population receiving regular medical care Population receiving regular dental care 31 I Arcora Foundation

Collaborative Care 32 I Arcora Foundation

Oral Health Delivery Framework 5 actions primary care teams can take to protect and promote their patients oral health. Within the scope of practice for primary care; possible to implement in diverse practice settings. Preventive interventions:fluoride therapy; dietary counseling to protect teeth and gums; oral hygiene training; therapy for substance use; medication changes to address oral dryness; referral. Citation: Hummel J, Phillips KE, Holt B, Hayes C. Oral Health: An Essential Component of Primary Care. Seattle, WA: Qualis Health; June 2015 33 I Arcora Foundation Qualis Health, 2016

Field-Testing a Conceptual Framework 19 diverse healthcare delivery organizations: Private practices, Federally Qualified Health Centers; medical only and on-site dental Adults with diabetes (12), pediatrics (5), pregnancy (1), adult well visits (1) ecw (5), EPIC (8), NextGen (2), Centricity (2), Success EHS (2) Direct Technical Assistance Train-the-trainer with State PCAs Oregon Primary Care Assoc. Kansas Assoc. Medically Underserved (*) Massachusetts League of CHCs 34 I Arcora Foundation

Field-Testing Results Implementation Tools Oral Health Integration Implementation guide Toolkit for primary care teams (Published Oct 2016) > Workflow maps > Referral agreements > Clinical training materials > Patient engagement strategies > Patient/family education resources > EHR templates > Case examples > Impact data and more 35 I Arcora Foundation

What s next Imagine.. > Dental is a valued partner in a healthcare system capable of using data and evidence to measure, finance and deliver whole person care and population health. 36 I Arcora Foundation

What Is The Problem We Are Trying To Solve? > The oral disease severity of a patient population cannot be easily measured, which is a foundational problem needing to be solved in order to reliably track disease progression and design the most effective models for preventing and treating oral disease. 37 I Arcora Foundation

What Will It Take? Validated tools in dental for consistently measuring the oral disease severity in a population. > chronic diseases in medical Dental providers assessing and tracking disease severity in real time. > Retrospective claims analysis is not sufficient. Ability to easily share diagnostic data between dental and medical > Procedure codes (dental) vs diagnostic codes (medical) 38 I Arcora Foundation

39 I Arcora Foundation The Mighty Mouth

The Mighty Mouth Campaign Our Goals: > Increase awareness about the value of oral health > Motivate people to do more to prevent oral disease 40 I Arcora Foundation

Phase 1 Campaign Objectives > Raise awareness: oral health is essential to overall health > Increase knowledge about how to prevent oral disease > Change behaviors (long-term) Increase Flossing Increase Checkups 41 I Arcora Foundation

Target Audiences > At launch, targeted broad audience (Adults 25+) > Followed by targeting subgroups with tailored messages - Pre-retirees - Mothers of young children 42 I Arcora Foundation

Research Informed Strategy Summer 2013 Fall 2013 January 2014 Focus Groups -14 Small Groups -Statewide -Adults Baseline Survey -1,200 Adults -Phone survey -Statewide Campaign Launch 43 I Arcora Foundation

Our Approach: Things People Say They Care About Initial Target: Adults 25+ Medical frame Fitness/beauty frame Norms frame What my doctor thinks What I look like What my friends think 44 I Arcora Foundation

Campaign Strategy > Immediate rewards (better breath, more fit) > Easy, important and cost-effective > Fun and informative -- not preachy > Place oral health messages in different contexts and settings > Variety of trusted messengers > New, surprising information in creative ways 45 I Arcora Foundation

Campaign Tactics Paid Media Social Media Earned Media Event: Teeth Week Resources Partners 46 I Arcora Foundation

Lou The Tooth Fairy 47 I Arcora Foundation

Campaign Tactics: Paid Media > Statewide TV ads > Targeted radio ads > Digital advertising (pre-roll video ads, Facebook ads) 48 I Arcora Foundation

Campaign Tactics: Earned Media > On-air programming > Contributed articles (blogs, newspapers, newsletters) > TV, radio, print stories 49 I Arcora Foundation

Partners Beauty/Fitness YMCA Walgreens Seniors AARP Touchmark Merrill Gardens Areas Agencies on Aging Education WSU EWU Public Schools Health Swedish American Diabetes Association Seattle Children s Providence Yakima Memorial Lourdes Health Network Rockwood Clinics Whatcom Alliance for Health Advancement Coordinated Care Children s Alliance 50 I Arcora Foundation

Influencers: Seattle Mama Doc 51 I Arcora Foundation

What Does Success Look Like? SHORT AND INTERMEDIATE OUTCOMES LONG-TERM Reduce Oral Disease 52 I Arcora Foundation

Effectiveness > The Mighty Mouth is Working Statement Strongly Agree at Baseline Strongly Agree at Follow-Up Strongly Agree in 2016 2015/2016 Difference Taking care of my teeth and gums is as important to me as taking care of my general health My dentist thinks my oral health is important to general health My doctor thinks my oral health is important to my general health 61% 64% 84% +20 53% 56% 86% +30 33% 38% 67% +29 53 I Arcora Foundation

54 I Arcora Foundation The Mighty Mouth Phase 2

Target Audiences Primary Audiences > Low-income moms with children under age 6 > Low-income pregnant women, especially Latinas > Ages 18-44 Note: > Low-income is broadly interpreted > Will be spillover to other income groups 55 I Arcora Foundation

Messages and Behavior Change Goals 1 st Visit Take child to doctor or dentist for oral screening by age 1 Safe & recommended Visit dentist as early as possible in pregnancy Water for thirst Choose water over soda or other sugary beverage Apple Health includes dental Use the dental benefits 56 I Arcora Foundation

How We Are Reaching These Audiences > Targeted paid media, especially digital (Facebook ads, pre-roll videos), (Pandora, YouTube) > Video, radio and digital ads in Spanish > Social media/testimonials/micro-videos (30 sec. or less) Partners > Influencers respected in the community > Partners serving low-income families > Organizations working with Latinos and other underserved communities 57 I Arcora Foundation

How We Are Reaching These Audiences Refreshed website featuring: > Easily consumed, plain language articles with helpful tips > Culturally appropriate and relevant messages > User-friendly tools and resources > Micro-videos and infographics for busy lives and short attention spans > Authentic, friendly, helpful information 58 I Arcora Foundation

Refreshed Website Preview 59 I Arcora Foundation

Partners: Odessa Brown Children s Clinic 60 I Arcora Foundation

Examples of Digital (online) ads > Digital ads provide ability to track engagement. > Optimize what is working 61 I Arcora Foundation

Parents talking to Parents 62 I Arcora Foundation

Infographics 63 I Arcora Foundation

Conclusion > We can t treat our way out of this problem > Prevention is key > Innovative approaches to prevent oral disease are essential Thank You! 64 I Arcora Foundation

Questions? Nancy Hammond Communications Manager nhammond@arcorafoundation.org 65 I Arcora Foundation