Emotional Intelligence and High Performance Individuals Alan Lyons
What we ll be covering today The History of EI Why EI Matters? EI in Sport, Leadership & Reality TV How to Develop your EI
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Your Hosts Alan Lyons Business Psychologist and partner at KinchLyons Tara Clancy Senior Marketing Executive Ireland Interested in our previous webinars? Visit your local Morgan McKinley website: E.g. morganmckinley.ie/webinars
Emotional Intelligence Why it can matter more than IQ
History of EI 1983 1990 1995 Reuven Howard John Peter Daniel Goleman Bar-On Gardner Mayer Salovey
Definitions It is the capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships. - Daniel Goleman, 1998
Definitions Emotional-social intelligence is a cross-section of interrelated emotional and social competencies, skills and facilitators that determine how effectively we understand and express ourselves, understand others and relate with them, and cope with daily demands. - Reuven Bar-On, 2005
Definitions Be yourself more with skill. Alan Lyons, 2008
Emotional Hijack
Emotional Hijack
IQ, Personality & EQ
Emotional Intelligence and Age 100 101.8 102.7 101.6 95.3 96.8 16-19 20-29 Average 30-39 40-49 50+
EQ & Sports Theory of Performance (Talent + Skills) EQ = Ideal Performance State
EQ Reality TV
EQ & Reality TV
EQ & Reality TV
Why EQ? "Research shows convincingly that EQ is more important than IQ in almost every role and many times more important in leadership roles. This finding is accentuated as we move from the control philosophy of the industrial age to an empowering release philosophy of the knowledge worker age. DR. STEPHEN COVEY AUTHOR OF THE 7 HABITS OF HIGHLY EFFECTIVE PEOPLE
EQ & Leadership Think of a leader who you believe has strong emotional intelligence.
EQ & Leadership Life s most persistent and urgent question is, what are you doing for others? Marin Luther King. Jnr.
EQ & Leadership We will never know all the good that a simple smile can do Mother Teresa
EQ & Leadership As human beings, our greatness is not so much in being able to remake the world as being able to remake ourselves Mahatma Gandhi
EQ & Leadership Being the richest man in the cemetery doesn t matter to me. Going to bed saying we ve done something wonderful, that what matters to me Steve Jobs
EQ & Leadership You can t be a good leader unless you generally like people. That s how you bring out the best in them Richard Branson
EQ & Leadership Emotional intelligence is more rare than book smarts, but my experience says it actually more important in the making of a leader Jack Welch
The EQ-i2.0 Model Copyright (C) 2011 Multi-Health Systems Inc. All rights reserved. Based on the Bar-On EQ-i model by Reuven Bar-On, copyright 1997
Positive Deviance What s working? Low Middle High
Flow Moments
Self awareness is key to leadership development!
Emotional Expression
Emotional Expression
Non conforming = emotional hijack
Non conforming = emotional hijack
Non conforming = emotional hijack
III. Interpersonal
Developing Empathy Most people do not listen with the intent to understand; they listen with the intent to reply.
It s Not About the Nail
The Paradox of Choice
Narrow the Focus 2-3 4-10 11-20 2-3 1-2 0 The Law of Diminishing Returns
A Way of Viewing Result Behaviour
Change the Viewing to Change the Doing In 1954 Roger Bannister broke the 4 minute mile Within 18 months it was achieved by 39 runners
Habits of thinking need not be forever individuals can choose the way they think - Martin Seligman
The 4 Energy Drivers Quickly write down what one thing you will either start, stop, or continue in each if the four dimensions
Emotions respond just like muscles the ones you stimulate the most become the strongest and most accessible.
Mental toughness and the development of personal resilience
American Express EQ Leadership Programme Kirkpatrick Model of Evaluation
Get Certified Become the authority in Emotional Intelligence June 14th & 15th The Psychological Society of Ireland June 23 rd & 24 th Virtual Accreditation
Thank you for joining us! Contact me at: Alan Lyons www.kinchlyons.ie E: info@kinchlyons.ie T: +(353) 01 278 8727 Couldn t make this webinar? It will be available one week from now on all local Morgan McKinley websites We Value Your Feedback: events@morganmckinley.com