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CIGARETTES FOR THE OPEN-MINDED ENJOYING YOUR NEW E-CIGARETTE YOUR FIRST USE WILL BE A MEMORABLE ONE To activate your electronic cigarette simply inhale slowly and consistently for a few seconds. There is no on or off switch and our electronic cigarettes are completely automatic. With a fully charged battery, the end of the cigarette will light orange when inhaled. When you exhale you can expect to see water vapor emit from your breath. If you do not taste the atomized water vapor or see any smoke either your battery is depleted or your nicotine cartridge needs to be replaced. Remember that one cartridge is equivalent to about two packs of traditional cigarettes, so take it slow until you become accustomed to the new delivery system. Insert-4.3x2.75 Short.indd 2-3
Being out of breath simply isn t an option. I SWITCHED TO E-CIGS Insert-4.3x2.75 Short.indd 5 My lifestyle doesn t include smelling like smoke all day. TM I SWITCHED TO E-CIGS TM
F O R A H E A LT H Y L I F E S T Y L E Your premium e-cigarette is a two-part unit consisting of a chamber holding a lithium-based battery, and a replaceable nicotine cartridge and atomizer filter. When you inhale from the e-cigarette, the atomizer unit is activated to create nicotine-carrying water vapor. No second-hand smoke or nasty odors are emitted, making it possible to smoke anytime and anywhere. O U R B R A N D I S C U S TO M E R S AT I S FAC T I O N At E-CigsTM, customer satisfaction is priority number one. That means continual efforts to build customer trust through unsurpassed product quality, passionate employees, and easy to access support on the phone and online. We re here to keep you happy and that s our bottom line. Want more details on our membership program or want to change your membership type? Please call us and we ll be happy to accommodate your needs. Visit our website, ecigsbrand.com, for our customer service contact details and telephone hours for your country. Insert-4.3x2.75 Short.indd 6-7 GETTING STARTED C H A R G I N G T H E B AT T E R Y F O R T H E F I R S T T I M E : 1. Unscrew the battery (white end) from the nicotine cartridge (filter end). 2. Screw the battery into the USB charger and plug into any of your computer s open USB ports. If the kit you purchased includes a wall charger or car charger you can plug the USB end into the adapter and charge using a standard electrical outlet in your home or car. 3. The battery is fully charged when the light on the end of your electronic cigarette turns off from orange. Upon regular use, the battery charge should last approximately 1-2 days with normal use. HOW DOES MY NEW ELECTRONIC CIGARETTE WORK? Your electronic cigarette employs the latest smart technology to provide you consistent and long-lasting operation. When you inhale through the device, air flow is detected by the smart chip controller which activates a heating element that vaporizes the nicotine solution stored in the mouthpiece. On the opposite end of your electronic cigarette the LED will light orange indicating proper atomization.
FREQUENTLY ASKED QUESTIONS WHAT IS THE VAPOR FROM THE ELECTRONIC CIGARETTE? The electronic cigarette produces a simple water vapor that evaporates within seconds and leaves no residue in the air. It is harmless to those around you, unlike the second-hand smoke of traditional cigarettes. WHY DO PEOPLE SWITCH TO ELECTRONIC CIGARETTES? Smoking electronic cigarettes provides delight and relaxation not to mention the social benefits from smoking with friends and colleagues. As well, electronic cigarettes are much more convenient as they can be smoked anywhere, have no risk of fire, leave no second-hand smoke making them safer for others and can be used and put away without waste. Lastly, the electronic cigarette alternative is much more cost effective as they cost approximately half that of traditional cigarettes. Insert-4.3x2.75 Short.indd 8-9
F.A.Q. CONTINUED DO YOU OFFER DIFFERENT STRENGTHS OF REFILLS? Yes! While our starter kits and monthly membership include the highest strength in original tobacco flavor, we also offer low and no-nicotine refills for your enjoyment and all are available in menthol as well. Please call our customer service number if you want to change your plan options. CAN I SMOKE ANYWHERE? Our electronic cigarette can be used legally almost anywhere, even where traditional smoking is prohibited. Because our electronic cigarette is not lit and smoke is not produced, it is not known to be prohibited from use under most laws. If you are unsure, we recommend using your best discretion at all times when using your electronic cigarette in public areas. HOW LONG DOES A SINGLE CARTRIDGE LAST? A nicotine cartridge lasts several hours to a few days depending on your smoking frequency. With regular use, one cartridge is equivalent to about two packs of traditional cigarettes. F.A.Q. CONTINUED HOW LONG DOES A BATTERY LAST? Our rechargeable lithium-based technology currently provides the best performance for your electronic cigarette. It s the same type of battery found in the latest smart phones and laptop computers. You can recharge it over five hundred times before you notice a significant drop in its ability to hold a charge. As well, this type of battery doesn t have a memory so you can recharge it whenever it s convenient to you. WHAT IS THE WARRANTY ON MY ELECTRONIC CIGARETTE? Our electronic cigarettes come with a one-year limited warranty. Should your unit become unusable, we will replace it for free. However, active monthly refill members maintain a lifetime warranty on their electronic cigarette. HOW DO I RETURN A PRODUCT? Please contact our customer service (see last page) and request an RMA (Return Merchandise Authorization) and return address. Returns are only accepted with an RMA number written on your return package. Insert-4.3x2.75 Short.indd 10-11
CUSTOMER SERVICE CONTACT INFORMATION Our entire team is committed to providing the highest level of customer support possible and we encourage you to contact us to discuss your order should you have any problems or concerns. Hundreds of customers are making the shift to a healthier lifestyle every day by taking advantage of the revolutionary electronic cigarette. Let s work together to give you the healthier lifestyle you want. VISIT OUR WEBSITE FOR OUR CUSTOMER SERVICE CONTACT DETAILS AND TELEPHONE HOURS FOR YOUR COUNTRY WWW.ECIGSBRAND.COM Insert-4.3x2.75 Short.indd 12