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Physicians Remote Provincial Palliative and End-of-Life Care (PEOLC) Initiative: Collaborative model used to develop a resource guide for communities to enhance their palliative and end-of-life care: the case of Alberta, Canada. Rural

Presenter Michelle Peterson Fraser Senior Consultant Provincial Palliative and End-of-Life Care Seniors Health Community, Seniors, Addiction & Mental Health Alberta Health Services In acknowledgement of any potential conflict of interest, this presentation is being given on behalf of Alberta Health Services (AHS). The AHS Provincial PEOLC program has been developed without support from commercial entities.

Presentation Objectives To learn why the Resource Guide was developed and how it aligns with the Palliative and End of Life Care Alberta Provincial Framework 2014. To gain a good understanding of how multiple stakeholders can work together to strengthen community led palliative and end-of-life care, at a provincial level, when there is a common goal. To discover how the Resource Guide can be utilized to enhance local capacity within communities.

Palliative and End-of-Life Care PEOLC Alberta Provincial Steering Committee Definitions Palliative Care aims to improve the quality of life of patients and families facing the problems associated with a life-limiting/lifethreatening illness through the prevention and relief of suffering by means of early identification, comprehensive interdisciplinary assessments, and appropriate interventions. End-of-Life Care is care provided to an individual and their family when they are approaching a period of time closer to death, which may be exemplified by an intensification of services and assessments. (Adapted by the Canadian Hospice Palliative Care Association model, Pereira (2008).

Palliative and End of Life Care Alberta Provincial Framework 2014 Framework development was a collaborative effort involving multiple stakeholders. Palliative and End of Life Care Alberta Provincial Framework 2014 http://www.albertahealthservices.ca/assets/info/seni ors/if-sen-provincial-palliative-end-of-life-careframework.pdf Thirty-six initiatives were recommended from the Framework for implementation starting in 2014 Companion document http://www.albertahealthservices.ca/assets/info/seni ors/if-sen-provincial-palliative-framework-publicdocument.pdf

Provincial Palliative and End-of-Life Innovations Steering Committee (PPAL/EOL ISC) The membership consists of multi-sector, multi-discipline representation including but not limited to: Patients and Families Academic Institutions Alberta Ministry of Health AHS operational and clinical PEOLC leaders Strategic Clinical Networks the Provincial Palliative Team the Palliative Institute Canadian Hospice Palliative Care Association (CHPCA) Alberta Hospice Palliative Care Association (AHPCA) Primary care physicians

Governance Structure Clinical Operations Executive Committee (COEC) Integrated Continuing Care Steering Committee (ICCSC) Program Executive Sponsors Dr. Francois Belanger, VP Quality & CMO Deb Gordon, VP & CHOO Northern Alberta Brenda Huband, VP & CHOO Southern Alberta Russ Borne, Associate ED, Clinical Compliance, Training & Standards, EMS David O Brien Dr. Jim Silvius CSAMH Senior Leaders Tracy Wasylak Dr. Blair O Neill SCN Senior Leaders PPAL/EOL Innovations Steering Committee Working Groups Quality and Safety Executive Committee (QSEC)

A Resource Guide for Community Development of Palliative and End-of- Life Care Within Alberta

Background AHS received multiple requests from communities across Alberta seeking information about developing local community supports which align or intersect with Palliative and End-of-Life Care (PEOLC) programs and services. Many communities across Alberta, especially rural communities, rely on acute care or urban supports in regards to PEOLC programs and services because they do not have adequate community services or support for PEOLC patients.

Background Various communities and organized groups have expressed a need to volunteer, fund raise, and develop such services but lack the knowledge, tools, guidance, supports and resources required to do so. To address this need a working group was formed in April 2015 with representation from Alberta Health (AH), Alberta Health Services (AHS), physicians, the Alberta Hospice Palliative Care Association (AHPCA), faculty members, Indigenous Health, hospice societies, and community representatives.

Working Group Membership The working group membership was unique in that many of the members wore multiple hats. They have a vast amount of knowledge and experience in palliative and end-of-life care in remote, rural, urban, indigenous and international settings.

Working Group Members Pansy Angevine is the Zone Specialty Programs Manager, including PEOLC, for the Central Zone and is also the Chair of the Board of Directors for AHPCA Dr. Eleanor Foster is a Palliative Consulting Physician with AHS Kathy Kemmere is the Vice President of the Olds and District Hospice Society and is on the Board of Directors for AHPCA Dr. Martin LaBrie is a Palliative Consulting Physician as well as a Clinical Associate Professor for the Cumming School of Medicine at the University of Calgary

Working Group Members (continued) Aurora Leang is the Project Coordinator on the Provincial PEOLC team at AHS Sandra Shade works as the Home Care Manager with Kainai Home Care, she also works on the Blood reserve in the Home and Community Care Office as an Indigenous Nurse Dr. Martin Tweeddale is a retired physician and is also the Vice Chair for the Board of the Palliative Care Society of the Bow Valley

Working Group Members (continued) Jamie Tycholiz is a registered nurse and an End-of-Life Consultant for Alberta Health Dr. Kyle Whitfield is an Associate Professor with the Faculty of Extension at the University of Alberta Special thanks to Jennifer Elliott, the Executive Director of AHPCA, who provided valuable support to the Working Group in the development of the Resource Guide.

Working Group Purpose The purpose of the working group was to develop a resource guide that will assist local communities to build their own PEOLC services and supports to fill gaps and augment existing programs or services. In order to achieve this goal, the working group identified common PEOLC informational needs of Alberta communities. The goal was to help communities build PEOLC capacity across Alberta regardless of geography.

Enhancing Community Capacity A survey was completed by hospice societies and PEOLC organizations to understand their local needs A preliminary draft Resource Guide was developed in response to surveyed hospice societies and PEOLC organizations in Alberta This document was piloted with one Palliative society PPAL/EOL ISC endorsed a preliminary guide to circulate back to stakeholders

Enhancing Community Capacity A preliminary draft resource guide was circulated to all hospice societies and PEOLC organizations who completed the survey. The Resource Guide was revised based on survey feedback. A plain language edit was completed. Final endorsement was received from PPAL/EOL ISC. ENDORSEMENT

A Resource Guide for Community Development of Palliative and Endof-Life Care within Alberta The Resource Guide contains a collection of information and links from a number of sources and consulted stakeholders The links are grouped into five core themes: 1. Compassionate Communities 2. Getting Started 3. Training and Education 4. Fundraising Resources 5. Logistics The links will be reviewed quarterly to ensure they are up to date and current

A Resource Guide for Community Development of Palliative and Endof-Life Care within Alberta The Resource Guide has been published on the provincial PEOLC website: http://www.albertahealthservices.ca/a ssets/info/hp/peolc/if-hp-peolcresource-guide-communitydevelopment.pdf The link has been disseminated to multiple stakeholder groups in Alberta An evaluation survey has been sent out to multiple stakeholders to obtain feedback about the Resource Guide

A Resource Guide for Community Development of Palliative and Endof-Life Care within Alberta Next Steps: The Working Group will continue to meet on a quarterly basis to help sustain the Resource Guide by incorporating ongoing feedback as appropriate and by ensuring that all links within the Guide are active. *Note that the link to the Resource Guide on the provincial PEOLC website directs you to the most up to date version.

I Want to Help Increase Community PEOLC Capacity. Where Can I Start? STEP 1 REVIEW THE RESOURCE GUIDE ONLINE http://www.albertahealthservices.ca/assets/info/hp/peolc/ifhp-peolc-resource-guide-community-development.pdf Watch Bill s Story https://www.youtube.com/watch?v=_5tjgawjrzk Attend an AHPCA Roadshow - for more information see the AHPCA website at http://www.ahpca.ca/ Informally talk to everyone you know about your interest in starting something in PEOLC in your community

Where Can I Start? (continued) STEP 1 REVIEW THE RESOURCE GUIDE ONLINE (continued) Investigate other websites like Canadian Virtual Hospice which consist of a broad variety of PEOLC topics including the indigenous people s approach to death and dying - www.virtualhospice.ca o For Indigenous Perspectives on Death and Dying inclusive of the Cree - http://www.cpd.utoronto.ca/endoflife/slides/ppt%20in digenous%20perspectives.pdf

Where Can I Start? (continued) STEP 2 REFER TO THE RESOURCE GUIDE When you have a group of interested people, and they have questions about current services, gaps, available resources and opportunities for improvement in your community refer to the Resource Guide. STEP 3 TAKE ACTION Action item examples: Start a food train Become a snow angel Develop volunteer programs

Impact of the Resource Guide on Albertans

Questions Comments Feedback Michelle Peterson Fraser Email: Michelle.PetersonFraser@ahs.ca Phone: 403-943-1114 Thank You