The Guam EHDI Story. University of Guam Center for Excellence in Developmental Disabilities Education, Research, and Service (Guam CEDDERS)

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The Guam EHDI Story University of Guam Center for Excellence in Developmental Disabilities Education, Research, and Service (Guam CEDDERS)

State Overview QI Team : Initial Screening QI Team Members: EHDI Hearing Screening Facilitator, EHDI Data Coordinator, EHDI Consultant, and Nurse Supervisors from GMHA and GRMC. Aims Aim 1: By September 2016, increase accuracy of family contact information by 10%. By September 2016, decrease the number of refer of OAE by 10%.

State Overview QI Team : Outpatient Rescreen QI Team Members: EHDI Hearing Screening Facilitator, EHDI Data Coordinator, EHDI Consultant, GEIS Service Coordinators, GEIS Program Coordinator, and DPHSS MCH Administrator Aim By April 2016, increase the number of children by 5% who receive the outpatient rescreens by 1 month.

State Overview QI Team : High Risk Rescreen QI Team Members: EHDI Hearing Screening Facilitator, EHDI Data Coordinator, EHDI Consultant, GEIS Service Coordinators, GEIS Teacher, and GEIS Program Coordinator Aim By April 2016, reduce number of no shows for high-risk re-screening appointments by 5%.

State Overview QI Team : DAE/EI QI Team Members: EHDI Coordinator, EHDI Data Coordinator, Audiologist, GEIS Service Coordinators, and GEIS Program Coordinator Aims Aim 1: By December 2015, increase by 100% the monitoring services provided by GEIS to all infants pending a DAE. Aim 2: By October 30, 2015, complete DAEs for 80% of all infants needing a DAE that were born rom November 2014 April 2015.

QI Teams QI Team Aim Timeline Measurement Strategy Initial Screen Outpatient Rescreen Aim 1: By September 2016, increase accuracy of family contact information by 10%. Aim 2: By September 2016, decrease the number of refer of OAE by 10%. Aim 1: By April 2016, increase the number of children by 5% who receive the outpatient rescreens by 1 month. Aim 1: September 2016 Aim 2: September 2016 Aim 1: By April 2016. Aim 1: # of families with accurate information/# of children who need follow-up Aim 2: # of refer OAE/# of screens Aim 1: # of children who receive rescreen by one month/# of children refer for outpatient rescreen Two-way communication through phone number, physical and mailing address, and lack of returned mail-out card Hearing screening at home Alternate location of screenings Increase the frequency of screenings High Risk Rescreen By April 2016, reduce number of no shows for high-risk re-screening appointments by 5%. April 30, 2016 # of no shows at first appointment/total # of high risk refers Track GEIS methods on contacting families and success rates. DAE/EI Aim 1: By December 2015, increase to 100% the monitoring services provided by GEIS to all infants pending a DAE. December 2015 Aim 1: # of kids pending that are monitored/# of kids pending DAE. Strategy: to provide a toolkit (brochures, books, etc.) Aim 2: By October 30, 2015, complete DAEs for 80% of all infants needing a DAE that were born rom November 2014 April 2015. Aim 2: # of children born between Nov 2014 April 2015 who receive a DAE/# of children receive a DAE during Pending: kids waiting for DAE that weren t terminated.

Success Initial Screen Aim 1: Increase accuracy of family contact information by 10%. Aim chosen to increase ability to contact families and thus decrease LTFU at all levels of hearing continuum. After first initial screening QI team meeting, nurses were able to have the IT Administrator at the largest hospital on Guam electronically transmit physical address as part of the data import to Guam ChildLink EHDI.

Success Initial Screen Aim 2: By September 2016, decrease the number of refer of OAE by 10%. Aim chosen to decrease the amount of screenings using the AABR screener 250 200 150 100 50 22% 13% 17% 7% 9% 8% 0 Oct Nov Dec Total Screened 223 208 212 Total Referred by OAE 48 36 19 Total Referred by AABR Screener 28 14 18

Challenges Aim 2: By October 30, 2015, complete DAEs for 80% of all infants needing a DAE that were born from November 2014 April 2015. Total Refusing Services 10% Total Receiving a DAE 90%

Challenges Lack of audiologist contracted by GEIS continues to be major area of concern for infants not receiving a DAE in a timely manner. Guam EHDI contracted consultant provided DAEs during this period. As a result, 9 of the 10 of the pending infants were screened.

Lessons Learned & Next Steps Lessons learned Continue developing and maintaining working relationships with all partners Next steps Continue with QI team meetings and PDSA cycles

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