Quality, Patient Safety and Error Reduction in Cytopathology

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CAP Companion Society Meeting at USCAP 2009 Quality Assurance, Error Reduction, and Patient Safety in Anatomic Pathology Quality, Patient Safety and Error Reduction in Cytopathology Jan F. Silverman, MD, FCAP Allegheny General Hospital Pittsburgh, PA 2009 College of American Pathologists. Materials are used with the permission of the faculty.

Quality, Patient Safety & Error Reduction in Cytopathology GYN Cytology 10% vs. Partial Rescreening ASCUS Rate ASCUS:SIL Ratio; LG, HG, & CA Rate Cyto/Histo Correlation Monolayer vs. Conventional; Imaging Retrospective Review HSIL follow-up letters Monitor professional and tech performance to overall lab Monitor referral rate for cytotechs Monitor unsatisfactory rate and no endo cx. component Monitor 2 step discrepancy between tech and pathologists 2

Quality, Patient Safety & Error Reduction in Cytopathology Errors 2nd Opinion Critical Value 3

4

IOM Report Deaths from Medical Errors Colorado & Utah studies 44,000 deaths NY study 98,000 deaths 8th leading cause of death. More than MVA (44,000), Breast CA (43,000) & AIDS (17,000) Total national costs lost income, lost household production, disability & health care costs of preventable adverse events (M.E. resulting in injury) $17 29 billion, (1/2 of which is health care costs) 5

Pathology & Lab Testing 70% of medical decisions that affect or change clinical course related to lab data 240 million PAP tests/year. 60 million SP specimens >97% CA dx based on pathology specimen dx 6

Error, IOM Definition Failure of a planned action to be completed as intended (execution error) Use of wrong plan to achieve an aim (planning failure) 7

Errors in Anatomic Pathology Review of malpractice claims from 2 time periods (1995-97 & 1998 2003) (Doctors Company) 1995-97 218 SP claims; 1998 2003 272 claims Troxel. AJSP 28:1092, 2004 8

9

10

Errors Patterns & Trends Melanoma misdx increased from 11 16% of total claims misdx as Spitz, unrecognized desmoplastic, etc. Breast bx, breast FNA, FS most common cause of pathology malpractice claims Extranodal lymphomas Less FNA claims PAP smears decreased from 17 11% of total claims Operational errors increased from 1.8 8% 11

Breast FNA Errors 6% of claims from 1995 97 Majority false negative due to benign dx of FCC or negative in sparsely cellular, non-dx specimens & no recommendation to repeat FNA or tissue bx Recommend statement to apply triple test strategy. i.e. correlate FNA with mammogram/ultrasound and clinical examination False positive usually due to interpretative errors, esp. fibroadenoma classified as CA. Troxel DB Int J Surg Pathol 8: 229, 2000 12

Case 1 32-YEAR-OLD WOMAN WITH THYROID NODULE Thyroid, left lobe FNA of 7 cm nodule 13

FNA Pap stain

FNA Cell block

DIAGNOSIS Papillary thyroid carcinoma Comment: Tissue confirmation is indicated 16

Case 2 82-YEAR-OLD MAN WITH LUNG NODULE FNA cytology and cell block of right lung mass 18

PRELIMINARY DIAGNOSIS? Neuroendocrine neoplasm IHC for synaptophysin, chromogranin - Negative 21

Cell block ER TTF-1 GCDFP

FINAL DIAGNOSIS Metastatic adenocarcinoma, consistent with a breast primary 24

Interinstitutional 2nd Review 777 patients / 9.1% discordant dx Change in Rxmet 5.8% Cytology & FNA discrepant 21% S.P. discordant 7.8% Abt et al. Archives Pathol Lab 119:514, 1995 25

Cytology Discrepancies on Interinstitutional 2 nd Opinion University of Utah School of Medicine and Duke University Medical Center 146 cases underwent second opinion review for 2 year period 24 disagreement, 11 major 16% disagreement rate, similar to s.p. but 8% major (slightly higher than s.p.) At Duke disagreement occurred more frequently in thyroid and liver FNA s, & cervix smears Layfield et al. Di Ci 26: 45-48, 2002 26

Mandatory Second Opinion in Cytopathology Referral Material Mandatory policy at Univ. of Iowa 499 second opinion cytology cases No dx disagreement, minor disagreement or major Major 2 step difference or potential for change in Rxment or prognosis 37 (7.4%) major disagreement & 55 (11%) minor 6 cases had change in clinical management: thyroid FNA (3 cases), GYN (2 cases) & paratoid FNA (1 case) (1.2% of cases) Lueck et al. Lab Invest 88:356, 2008 27

Interinstitutional 2nd Review Case 3 77 Y.O. MALE WITH LEFT LUNG BASE LESION Outside FNA followed by left lower lobe segmental resection at treating institution. 28

Diagnosis: FNA DX (Outside Hospital): ADENOCARCINOMA 32

Mandatory Interinstitutional Pathology Consultation (IPCs) a.k.a. Second Opinion ADASP recommend adoption of IPC as institutional policy when patients are referred to a second institution. (AJSP 17:743, 1993) No consensus or national guidelines due to perceived cost, delay and/or value However, following Institute of Medicine s 1999 report 2nd Conference ASCP June 2000 affirming ADASP recommendation supporting mandatory review of extramural dx for which major therapeutic intervention are planned based on a tissue or cytologic dx at the treating institution (AJCP 714:329, 2000). 36

Critical Value Concept introduced by Lundberg (1972) pathophysiological derangement at such variance with normal as to be lifethreatening if therapy is not instituted immediately Standard of practice with well established guidelines for clinical pathology 37

Critical Value Notification CLIA 88 Section 493.1109 JCAHO Standard LO3.2:1 JCAHO 2005-2007 National Patient Safety Goals CAP 38

AJCP 130:731, 2008 39

40

41

Prevalence of Cytology CV 2000 cytology reports from AGH and Mayo Clinic 200 GYN, 400 non-gyn, 400 FNA each institution CV cases: Unexpected malignancy, disagreement between preliminary FNA & final dx, orgs. in non-gyn & FNA 52 CV (2.6%), including 0.25% (1/400) GYN, 1.88% (15/800) non-gyn & 4.5% (36/800) FNA Most (42 cases) were unexpected malignancies, 5 disagreement, 5 orgs. 30/52 documented phone call Pereira, TC, et al, Di Cy 34:447, 2006 42

Clinician & Pathologist Cytology CV Perception 13 pathologists and 13 clinicians at AGH and Mayo Clinic and 9 national senior cytopathologists 18 different CV s with grading of urgency for phone call (1) no phone call (2) notify within 24 hours (3) ASAP Most agree on new dx of malignancy (esp. of unexpected or involving critical site), microorgs in immunosuppressed, and disagreement between preliminary FNA & final dx Greater differences of opinion with new METS in known 1, orgs. in immunocompetent & no phone call needed for urine polyoma virus, new HSIL 43

Cytology CV Additional CV s Herpes in pregnant female PAP smears AGUS Amended report Very unusual tumor Disagreement with outside slide review\ Anticipated delay in dx (need to consult, etc.) 44

ADASP AP Critical Value Survey Results Surgical Pathology Survey 225 ADASP members for grading 17 possible S.P. CVs. No phone call necessary, call within 24 hrs, phone ASAP. List additional CVs. 68/73 supported AP CV concept. Cytology Survey ADASP members for grading 18 CVs/57 responses. 53/57 supported CVs concept Good agreement in many CVs, but differences in opinion for some diagnosis. LiVolsi, Pereira, Fletcher, Frable, Goldblum, Swanson, Silverman Lab Invest 86: 65A and 322A, 2006 45

ADASP Survey of Critical DX (Critical Value in SP & Cytology) 57 respondents for cytology CV cases Unexpected malignancies Malignancy in critical sites i.e. paralysis Disagreement between immediate & final FNA Fungi in FNA of immunocompromised patients Microorganism in any patients bacteria or fungi in CSF pneumocystic, fungi, virus in BAL, wash or brush Pereira et al. AJCP 130:731, 2008 46

ADASP Critical Diagnosis (Critical Values) in AP AdHoc Committee proposed guidelines based on ADASP surveys. Consultation with relevant clinical services is important. CV guidelines should be used as template, customized at individual hospitals requiring medical staff approval. Avoid overuse and eliminate non-critical diagnosis. AJSP 30: 897-899, 2006 Human Pathol 37: 982-984, 2006 AJCP 125: 815-817, 2006 47

ADASP Critical DX (Critical Values) in AP Cases that have immediate clinical consequences Unexpected or discrepant findings Infections 48

SUMMARY Strategies for Cytology Error Reduction Identify Problem Prone Cases Structure QA Programs to Identify & Correct Random & Systematic Errors Value of interinstitutional and internal 2nd Opinion Cyto/Histo Correlation Prel/Final FNA Correlation 49

CAP Companion Society Meeting at USCAP 2009 Quality Assurance, Error Reduction, and Patient Safety in Anatomic Pathology March 7, 2009 CAP Companion Society Meeting at USCAP 2009 Quality Assurance, Error Reduction, and Patient Safety in Anatomic Pathology Quality, Patient Safety and Error Reduction in Cytopathology Jan F. Silverman, MD, FCAP Allegheny General Hospital Pittsburgh, PA Quality, Patient Safety & Error Reduction in Cytopathology GYN Cytology 10% vs. Partial Rescreening ASCUS Rate ASCUS:SIL Ratio; LG, HG, & CA Rate Cyto/Histo Correlation Monolayer vs. Conventional; Imaging Retrospective Review HSIL follow-up letters Monitor professional and tech performance to overall lab Monitor referral rate for cytotechs Monitor unsatisfactory rate and no endo cx. component Monitor 2 step discrepancy between tech and pathologists 2009 College of American Pathologists. Materials are used with the permission of the faculty. 2 Quality, Patient Safety & Error Reduction in Cytopathology Errors 2nd Opinion Critical Value 3 4 IOM Report Deaths from Medical Errors Colorado & Utah studies 44,000 deaths NY study 98,000 deaths 8th leading cause of death. More than MVA (44,000), Breast CA (43,000) & AIDS (17,000) Total national costs lost income, lost household production, disability & health care costs of preventable adverse events (M.E. resulting in injury) $17 29 billion, (1/2 of which is health care costs) Pathology & Lab Testing 70% of medical decisions that affect or change clinical course related to lab data 240 million PAP tests/year. 60 million SP specimens >97% CA dx based on pathology specimen dx 5 6 2009 College of American Pathologists. Materials are used with the permission of the faculty. Silverman - 1

CAP Companion Society Meeting at USCAP 2009 Quality Assurance, Error Reduction, and Patient Safety in Anatomic Pathology March 7, 2009 Error, IOM Definition Failure of a planned action to be completed as intended (execution error) Use of wrong plan to achieve an aim (planning failure) Errors in Anatomic Pathology Review of malpractice claims from 2 time periods (1995-97 & 1998 2003) (Doctors Company) 1995-97 218 SP claims; 1998 2003 272 claims Troxel. AJSP 28:1092, 2004 7 8 9 10 Errors Patterns & Trends Melanoma misdx increased from 11 16% of total claims misdx as Spitz, unrecognized desmoplastic, etc. Breast bx, breast FNA, FS most common cause of pathology malpractice claims Extranodal lymphomas Less FNA claims PAP smears decreased from 17 11% of total claims Operational errors increased from 1.8 8% Breast FNA Errors 6% of claims from 1995 97 Majority false negative due to benign dx of FCC or negative in sparsely cellular, non-dx specimens & no recommendation to repeat FNA or tissue bx Recommend statement to apply triple test strategy. i.e. correlate FNA with mammogram/ultrasound and clinical examination False positive usually due to interpretative errors, esp. fibroadenoma classified as CA. Troxel DB Int J Surg Pathol 8: 229, 2000 11 12 2009 College of American Pathologists. Materials are used with the permission of the faculty. Silverman - 2

CAP Companion Society Meeting at USCAP 2009 Quality Assurance, Error Reduction, and Patient Safety in Anatomic Pathology March 7, 2009 Case 1 32-YEAR-OLD WOMAN WITH THYROID NODULE Thyroid, left lobe FNA of 7 cm nodule 13 FNA Pap stain DIAGNOSIS Papillary thyroid carcinoma Comment: Tissue confirmation is indicated FNA Cell block 16 Case 2 82-YEAR-OLD MAN WITH LUNG NODULE FNA cytology and cell block of right lung mass 18 2009 College of American Pathologists. Materials are used with the permission of the faculty. Silverman - 3

CAP Companion Society Meeting at USCAP 2009 Quality Assurance, Error Reduction, and Patient Safety in Anatomic Pathology March 7, 2009 PRELIMINARY DIAGNOSIS? Neuroendocrine neoplasm IHC for synaptophysin, chromogranin - Negative 21 FINAL DIAGNOSIS Cell block ER Metastatic adenocarcinoma, consistent with a breast primary TTF-1 GCDFP 24 2009 College of American Pathologists. Materials are used with the permission of the faculty. Silverman - 4

CAP Companion Society Meeting at USCAP 2009 Quality Assurance, Error Reduction, and Patient Safety in Anatomic Pathology March 7, 2009 Interinstitutional 2nd Review 777 patients / 9.1% discordant dx Change in Rxmet 5.8% Cytology & FNA discrepant 21% S.P. discordant 7.8% Abt et al. Archives Pathol Lab 119:514, 1995 Cytology Discrepancies on Interinstitutional 2 nd Opinion University of Utah School of Medicine and Duke University Medical Center 146 cases underwent second opinion review for 2 year period 24 disagreement, 11 major 16% disagreement rate, similar to s.p. but 8% major (slightly higher than s.p.) At Duke disagreement occurred more frequently in thyroid and liver FNA s, & cervix smears Layfield et al. Di Ci 26: 45-48, 2002 25 26 Mandatory Second Opinion in Cytopathology Referral Material Mandatory policy at Univ. of Iowa 499 second opinion cytology cases No dx disagreement, minor disagreement or major Major 2 step difference or potential for change in Rxment or prognosis 37 (7.4%) major disagreement & 55 (11%) minor 6 cases had change in clinical management: thyroid FNA (3 cases), GYN (2 cases) & paratoid FNA (1 case) (1.2% of cases) Interinstitutional 2nd Review Case 3 77 Y.O. MALE WITH LEFT LUNG BASE LESION Outside FNA followed by left lower lobe segmental resection at treating institution. Lueck et al. Lab Invest 88:356, 2008 27 28 2009 College of American Pathologists. Materials are used with the permission of the faculty. Silverman - 5

CAP Companion Society Meeting at USCAP 2009 Quality Assurance, Error Reduction, and Patient Safety in Anatomic Pathology March 7, 2009 Diagnosis: FNA DX (Outside Hospital): ADENOCARCINOMA 32 Mandatory Interinstitutional Pathology Consultation (IPCs) a.k.a. Second Opinion ADASP recommend adoption of IPC as institutional policy when patients are referred to a second institution. (AJSP 17:743, 1993) No consensus or national guidelines due to perceived cost, delay and/or value However, following Institute of Medicine s 1999 report 2nd Conference ASCP June 2000 affirming ADASP recommendation supporting mandatory review of extramural dx for which major therapeutic intervention are planned based on a tissue or cytologic dx at the treating institution (AJCP 714:329, 2000). 36 2009 College of American Pathologists. Materials are used with the permission of the faculty. Silverman - 6

CAP Companion Society Meeting at USCAP 2009 Quality Assurance, Error Reduction, and Patient Safety in Anatomic Pathology March 7, 2009 Critical Value Concept introduced by Lundberg (1972) pathophysiological derangement at such variance with normal as to be lifethreatening if therapy is not instituted immediately Standard of practice with well established guidelines for clinical pathology Critical Value Notification CLIA 88 Section 493.1109 JCAHO Standard LO3.2:1 JCAHO 2005-2007 National Patient Safety Goals CAP 37 38 AJCP 130:731, 2008 39 40 Prevalence of Cytology CV 2000 cytology reports from AGH and Mayo Clinic 200 GYN, 400 non-gyn, 400 FNA each institution CV cases: Unexpected malignancy, disagreement between preliminary FNA & final dx, orgs. in non-gyn & FNA 52 CV (2.6%), including 0.25% (1/400) GYN, 1.88% (15/800) non-gyn & 4.5% (36/800) FNA Most (42 cases) were unexpected malignancies, 5 disagreement, 5 orgs. 30/52 documented phone call 41 Pereira, TC, et al, Di Cy 34:447, 2006 42 2009 College of American Pathologists. Materials are used with the permission of the faculty. Silverman - 7

CAP Companion Society Meeting at USCAP 2009 Quality Assurance, Error Reduction, and Patient Safety in Anatomic Pathology March 7, 2009 Clinician & Pathologist Cytology CV Perception 13 pathologists and 13 clinicians at AGH and Mayo Clinic and 9 national senior cytopathologists 18 different CV s with grading of urgency for phone call (1) no phone call (2) notify within 24 hours (3) ASAP Most agree on new dx of malignancy (esp. of unexpected or involving critical site), microorgs in immunosuppressed, and disagreement between preliminary FNA & final dx Greater differences of opinion with new METS in known 1, orgs. in immunocompetent & no phone call needed for urine polyoma virus, new HSIL 43 Cytology CV Additional CV s Herpes in pregnant female PAP smears AGUS Amended report Very unusual tumor Disagreement with outside slide review\ Anticipated delay in dx (need to consult, etc.) 44 ADASP AP Critical Value Survey Results Surgical Pathology Survey 225 ADASP members for grading 17 possible S.P. CVs. No phone call necessary, call within 24 hrs, phone ASAP. List additional CVs. 68/73 supported AP CV concept. Cytology Survey ADASP members for grading 18 CVs/57 responses. 53/57 supported CVs concept Good agreement in many CVs, but differences in opinion for some diagnosis. ADASP Survey of Critical DX (Critical Value in SP & Cytology) 57 respondents for cytology CV cases Unexpected malignancies Malignancy in critical sites i.e. paralysis Disagreement between immediate & final FNA Fungi in FNA of immunocompromised patients Microorganism in any patients bacteria or fungi in CSF pneumocystic, fungi, virus in BAL, wash or brush Pereira et al. LiVolsi, Pereira, Fletcher, Frable, Goldblum, Swanson, Silverman AJCP 130:731, 2008 Lab Invest 86: 65A and 322A, 2006 45 46 ADASP Critical Diagnosis (Critical Values) in AP AdHoc Committee proposed guidelines based on ADASP surveys. Consultation with relevant clinical services is important. CV guidelines should be used as template, customized at individual hospitals requiring medical staff approval. Avoid overuse and eliminate non-critical diagnosis. AJSP 30: 897-899, 2006 Human Pathol 37: 982-984, 2006 ADASP Critical DX (Critical Values) in AP Cases that have immediate clinical consequences Unexpected or discrepant findings Infections AJCP 125: 815-817, 2006 47 48 2009 College of American Pathologists. Materials are used with the permission of the faculty. Silverman - 8

CAP Companion Society Meeting at USCAP 2009 Quality Assurance, Error Reduction, and Patient Safety in Anatomic Pathology March 7, 2009 SUMMARY Strategies for Cytology Error Reduction Identify Problem Prone Cases Structure QA Programs to Identify & Correct Random & Systematic Errors Value of interinstitutional and internal 2nd Opinion Cyto/Histo Correlation Prel/Final FNA Correlation 49 2009 College of American Pathologists. Materials are used with the permission of the faculty. Silverman - 9