The Psychology of. Thinking Grey about Testing

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Transcription:

The Psychlgy f Testing Thinking Grey abut Testing

I am: The Test Practice Manager fr the New Zealand Department f A hlder f an Hnurs Internal Degree Affairs in Cgnitive Psychlgy and Philsphy N, we are nt the secret plice 11 years int the my test career N, I cannt read yur mind Experienced in public and private sectr rganisatins And I dn t want t knw abut yur mther

Think Grey It has becme very fashinable t think green, and I am fully in favur f this but there is a bigger and mre urgent danger than climate change. That danger is the pr quality f human thinking. This requires even mre urgent attentin. Perhaps there shuld be a mre imprtant slgan think grey. The grey refers t ur grey matter, r brains. Mst f the prblems, cnflicts and fights in the wrld are caused by pr thinking. - Edward De Bn

Structure and Chas in Testing Research n fundamental qualities f a Test Analyst High Crystallised Intelligence High Fluid Intelligence High Emtinal Intelligence Useful infrmatin fr Recruitment Training and develpment Analytic and Reactive test strategies Prcess and Peple nt ne r the ther

Familiarity Bias Familiarity breeds cmfrt. Peple tend t develp a preference fr things merely because they are familiar with them. In studies f interpersnal attractin, the mre ften a persn is seen by smene, the mre pleasing and likeable that persn appears t be. Cris Evatt

Cgnitive Dissnance This is the feeling f uncmfrtable tensin which cmes frm hlding tw cnflicting thughts in the mind at the same time. Dissnance increases with: The imprtance f the subject t us. Hw strngly the dissnant thughts cnflict. Our inability t ratinalize and explain away the cnflict.

Expert Memry It has been shwn that expert s memry in their dmain f expertise is qualitatively and quantitatively better than less experienced practitiners The value f Subject Matter Experts The value f Test Experts

Flw Flw is the mental state f peratin in which a persn in an activity is fully immersed in a feeling f energised fcus, full invlvement and success in the prcess f the activity. The seven elements f flw Being cmpletely invlved in what we are ding fcussed, cncentrated A sense f ecstasy f being utside everyday reality Great inner clarity knwing what needs t be dne, and hw well we are ding Knwing he activity is dable that ur skills are adequate t the task, immediate feeback A sense f serenity n wrries abut neself, and a feeling f grwing beynd the bundaries f the eg Timelessness thrughly fcussed n the present, hurs seem t pass by in minutes Intrinsic mtivatin whatever prduces the flw becmes it s wn reward, feel a part f smething larger

High Challenge + High Skill = Flw

Cnclusin Yur brain is a tl, use it r lse it In the future testing will be required t be mre flexible and clever there is just ne tl that will let us d this Prject teams are mre likely t be successful if we understand and implement the psychlgy f success (i.e. Flw) Intelligence is nt fixed, yu can, and shuld, actively imprve yur critical thinking skills

Acknwledgements Victria University Psych Department Jeff Smith and Eths Cnsulting fr their wrk n And Mapping test analysts Cris Evatt s website: http://www.brainbiases.cm/2008/11/familiaritybias.html Educatinal Psychlgy by McInerney and McInerney Think! Befre it s t late by Edward De Bn Dilbert by Sctt Adams Fr mre n Flw see http://www.meaningandhappiness.cm/zneenjyment-creativity-elements-flw/26/ als see the TED talk here: http://www.yutube.cm/watch?v=fxiefjcqsps Outliers by Malclm Gladwell