DISCLAIMER: ECHO Nevada emphasizes patient privacy and asks participants to not share ANY Protected Health Information during ECHO clinics.

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DISCLAIMER: Video will be taken at this clinic and potentially used in Project ECHO promotional materials. By attending this clinic, you consent to have your photo taken and allow Project ECHO to use this photo and/or video. If you don t want your photo taken, please let us know. Thank you! ECHO Nevada emphasizes patient privacy and asks participants to not share ANY Protected Health Information during ECHO clinics.

Motivational Questioning for People with Chronic Pain Michael Lewandowski, Ph.D.

WHERE IS YOUR PATIENT NOW? How do they feel about living with persistent pain? What do they think should be done? What role to you think they see themselves in the plan? Are they in a medically focused mindset or a rehabilitation focused mindset?

STAGES OF CHANGE and Pain Management Prochaska and DiClemente (1983) Stages of readiness for adopting a self-management approach to chronic pain Expecting a cure Not even ready to think about changing Open to thinking about changing, but... Believing change is possible Ready to make changes

Expecting a Cure or Fix for pain It s a medical or a rehabilitation focus. People with a medical focus are looking for a cure. They want to be fixed and cured and have their pain eliminated for good. They say, Boy, if I just could get rid of my pain, my life would be better. My doctors need to take care of me and fix my pain problem. There are some wonderful doctors out there. All I need to do is find them and they will take care of me. No matter what people say about learning to live with this pain, I don t think I should have to, especially with all the wonderful things medicine and doctors can do. There must be a reason for my pain. I know that all I need to do is keep looking and find a doctor who can finally figure it out and fix me.

We are trying to move people to a Rehabilitation Focus People with a rehabilitation focus are also interested in living with less pain, but they are willing to learn and explore new ways to cope with pain based on what they can do for themselves a self-management approach.

Not Even Ready to Think About Changing People are telling me that I have to learn to live with this pain, but I don t want to have to. Why should I have to deal with this pain by changing my life style? It s not fair, it s not right, and don t deserve this.

Open to Thinking About Change, But... Losing weight and learning better body mechanics probably would help, BUT that s just way too much to take on. I tried a new pain medication a couple of months ago, BUT the side effects were really bad. I ve heard that relaxation exercises can help, BUT I m such a tense person, there s no way that would work for me.

Believing Change Is Possible I am ready to learn new ways of coping with my pain. I realize now that it is up to me to do a better job of living with my pain. This pain may be with me for a long time, so I am willing to adopt new coping strategies. I realize now that there is no medical cure for my pain, and I want to learn some new ways of coping with it.

Ready to Make Changes I have learned and am learning some good ways to keep my pain problem from interfering with my life. I can get on with the business of living despite my pain.

Why don t people change? Why don t people change?

You would think... that when a person has a chronic persistent pain problem, it would be enough to persuade him to change his diet, exercise more, pace his activity levels, and take his medication without going over.

And yet Resting on the couch, overusing pain pills, expecting doctors to fix and cure them, avoidance of important life activities, poor sleep hygiene and catastrophizing persist despite overwhelming evidence of its ineffectiveness and destruction.

Darwin quote It is not the strongest of the species that survives, nor the most intelligent, but the one most responsive to change. - Charles Darwin (1809-1882)

Persistent Pain challenges our ability to be adaptable, flexible and change

Covey quote Motivation is a fire from within. If someone else tries to light that fire under you, chances are it will burn very briefly. - Stephen R. Covey, (1932-Present)

Why Do People Change? People change voluntarily only when: They become interested in or concerned about the need for change. They become convinced that the change is in their best interests or will benefit them more than cost them. They organize a plan of action that they are committed to implementing. They take the steps necessary to make and sustain the change.

A Pain Management parable A person in 2017 had lost his way regarding living with persistent pain and seeking to find his way, asked a man by the roadside who turned out to be a pain management psychologist Dr. Dolor. How can I reach a place of having no pain? asked the person. To this inquiry Dr. Dolor gently replied Just make sure that every step you take goes in that direction.

People come in within a certain range of motivation to change. What you say influences where they end up.

Stages of Change Model Precontemplation Increase Awareness Contemplation Motivate & increase self-efficacy Relapse Assist in coping Preparation Negotiate plan Maintenance Reaffirm commitment Active problem solving Termination Action Implement Plan F/U

Brief Intervention Effect Brief interventions can trigger change 1 or 2 sessions can yield much greater change than no counselling A little intervention can lead to significant change Brief interventions can yield outcomes that are similar to those of longer treatments

How we look at change Desire to change is not dichotomous Stage of change predicted outcomes Redefined the problem (not resistance) Argued that different change strategies may be most effective at different points

Ruler questions: How important/confident? How important would you say it is for you to? On a scale from 0 to 10, where 0 is not at all important and 10 is extremely important, where would you say you are? 0 2 4 6 8 10 Not at all Extremely Important Important Why are you at a and not zero? What would it take for you to go from to [a higher number]? And how confident would you say you are, that if you decided to, you could do it? On the same scale from 0-10, where would you say you are? 0 2 4 6 8 10 Not at all Extremely Important Important What makes you a and not zero? What would it take for you to go from to [a higher number]?

Resistance Emphasizing Personal Choice. It s common for people to respond with resistance when they feel their choices are limited or threatened. The best response is to simply state the obvious, that ultimately it s their decision about what they do. Doctor: It seems like you have no choice here which is frustrating. When it gets down to it, though, what you do is really up to you.

Connecting Responses to Values: This is really hard because of how much you really want to regain the life you had. Look Forward or Back: Ask about a time in the past when things were different or to a time in the future when things will be better (e.g., what will happen if things continue as they are, how would you like your life to be this time next year). Ask the Miracle Question (e.g., if you could be 100% successful at doing this, what would be different). Query Extremes. What are the worst things that might happen if you don t make this change? What are the best things that might happen if you do? Change Rulers. As always, these are safe best for evoking change talk. In addition to Importance (need) and Confidence (ability) rulers, you can mix it up by asking about Desire (want) and Commitment. Connecting Responses to Values

Asking Evocative Questions Asking Evocative Questions: Remind me again the reasons you wanted to make these changes Exploring Decisional Balance: What are the pros/cons of keeping things the same and the pros/cons of doing something new?

Regularly assess Regularly assess the patient s reaction Use Check-in Questions liberally throughout conversations with teachers What s your reaction to that? Would it be helpful if I? What do you make of that? *The key is that you want to stay in touch with how the patient is responding to new information that you have given him/her.

Ask After eliciting change comments Ask: What next? Now that you have all of the information on the table about why you want/need to change, what are you going to do? What do you think you will do now? So tell me the plan from here. What are you going to do?

Traps to Avoid Question-Answer Trap Trap of Taking Sides Expert Trap Labeling Trap Premature Focus Trap Blaming Trap

Open-Ended Questions Stimulates elaboration Asks for more than 1 word responses Examples: What would you be doing differently if you had already made the change you're considering? How might you get from where you are today to where you want to be in the near future?

MI into Application Using O.A.R.S. 1. Ask open-ended questions. 2. Directly affirm and support the client. 3. Listen reflectively. 4. Summarize periodically.

Methods for Evoking Change Talk 1. Asking evocative questions What worries you about this? What problems has this behavior created for you? 2. Elaborating Ask for Clarification Ask for specific examples In what ways? How much? What else? 3. Using the importance ruler 4. Exploring the decisional balance

5. Querying extremes What s the worst that could happen if you don t make a change? What s the best thing that could happen? 6. Looking back Compare past to present (Ex.) Do you remember when things were going well? What changed? 7. Looking forward Envision a changed future What would be better about your future? 8. Exploring goals and values Compare current behavior with values. Enhance discrepancy. Use positive motivation toward goals.

Summary: Motivational Interviewing Motivation resides in the interaction Motivation can be influenced Patients always respond with motivation toward or away from change Resistance informs the therapeutic relationship Resistance can be reduced or increased A collaborative relationship facilitates change Patients are responsible for their progress Ambivalence is normal Resistance/discord is a signal to respond differently The practitioner s and the patient s expectations affect outcome Arguing for change creates resistance A primary goal of MI is to help the patient explore and resolve ambivalence

Resources Resources Video Training Series: Motivational Interviewing Professional Videotape Series 1998 - A six tape set at $120.00 from: University of New Mexico, Center on Alcoholism, Substance Abuse, and Addiction (CASAA) 2350 Alamo, S.E., Albuquerque, NM 87106 Websites: 1. www.motivationalinterview.org 2. www.casaa.unm.edu 3. Addiction Technology Transfer Center www.nattc.org 4. Substance Abuse and Mental Health Services Administration www.samhsa.gov *Resources on motivational interviewing, including general information, links, discussion board, training resources, and information on reprints and the latest research.

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