Rate Card Brochure 2017 2018 Participating in a positive future Part www.dtvcrc.co.uk of p1
Contents 1. Introduction Page 3-5 2. DTV CRC Approach Page 6 3. Through the Gate Page 7-12 4. Rate Card Part 1 (Mandated Services) Page 13 4.1 Unpaid Work Page 14 4.2 Accredited Programmes Page 15-18 4.3 Resettlement Services available in non-resettlement prisons Page 19-20 5. Rate Card Part 2 (Elective Services) Page 21 5.1 Through the Gate team support package for MAPPA cases on release Page 22 5.2 Domestic Abuse Intervention Page 23 5.3 Women s Service Page 24 5.4 Mentoring Service Page 25 5.5 Veterans Programme Page 26 5.6 Literacy Skills Page 27 5.7 Accredited Programmes for Prisoners at HMP Kirklevington Page 28-31 6. Page 32-33 7. Frequently Asked Questions Page 34-35 p2 www.dtvcrc.co.uk
1. Introduction In 2010 the two Probation areas of Durham and Teesside merged to form Durham Tees Valley Probation Trust - one of the highest performing Probation areas in the country. In 2014 DTV Probation Trust became The Durham Tees Valley Community Rehabilitation Company (DTV CRC) and in February 2015 Achieving Real Change in Communities (ARCC) took over ownership of the DTV CRC. Rehabilitation is the core aim of DTV CRC and our vision is to enable people to participate in a positive future. By building on existing best practice and using innovative, forward thinking approaches we aim to reduce reoffending through a variety of evidence-led interventions and will work with key partners to protect communities. We believe in the ability of individuals to change their lives and support people in doing so. To achieve our aim we will: Engage motivated colleagues that are skilled and trained to deliver high quality services Have lean and effective processes that enable continuous improvement Build a reputation for protecting our communities and supporting participant rehabilitation Run an efficient and sustainable business Our Rate Card brochure shows the services delivered by Durham Tees Valley CRC that can be purchased by the National Probation Service (NPS), other Community Rehabilitation Companies (CRC s) and other commissioners of services. We have identified a group of interventions to meet gaps in provision for NPS offenders and to meet the needs of DTV CRC participants. We are providing a number of these services to other CRC s within the custodial environment and in a wide variety of community locations, covering both rehabilitative and resettlement needs. The services are designed achieve positive outcomes for participants and contribute to reducing re-offending. DTV CRC is a not for profit organisation and any surplus we make from our contract with the MoJ or for services provided is reinvested into direct work with participants. www.dtvcrc.co.uk p3
How to use this document: Our Rate Card Brochure should to be used alongside the NPS Rate Card Guide (dated May 2015). Both documents explain what fee for use means; these are services which are purchased by the NPS from the CRC. Each page details the service; content; where delivered and the intended outcomes. The details of how to raise the Non Statutory Intervention (NSI) for each service is included, along with the cost of each service. The Rate Card is separated into two parts and the brochure details the services offered in each. Part 1 Mandated Services are those services which CRC s are mandated to provide and make available to the NPS. These include Unpaid Work, Accredited Programmes and the mandatory resettlement services at nonresettlement prisons. Part 2 Discretionary Services are those services the CRC has elected to deliver, following consultation with local NPS leads and are available for NPS offenders. Partners DTV CRC has commissioned a number of key partners to work alongside to deliver and improve the outcomes for our participants. Our partners were chosen based on their locality and history of delivering quality local services. DTV CRC is responsible for the implementation, contract management and evaluation of our partners activity. This will ensure we continue to meet the needs of participants. Universal Service (mandated) at Resettlement Prisons: DTV CRC are contracted to deliver Through the Gate services to support prison leavers to the four nominated Resettlement Prisons in our area. These are HMP Durham, HMP Holme House, HMP Kirklevington and HMP Low Newton. The mandatory services include: resettlement planning; employment retention and brokerage; accommodation; finance, benefit and debt support; support to participants who have previously been sex workers (non-gender specific); support to service users who have previously been victims of domestic abuse (non-gender specific) and pre-release planning. NPS prisoners in the four resettlement prisons receive this service at no additional cost. The exception to this NPS Northumbria prisoners in HMP Durham and HMP Low Newton, who have their mandatory service provided by Northumbria CRC. DTV CRC has a Service Level Agreement (SLA) to deliver release services to the small number of prisoners being released directly from HMP Deerbolt. The SLA includes all NPS cases and is at no additional cost to the NPS. p4 www.dtvcrc.co.uk
Process for Purchasing from the Rate Card: Elected Services in Part 2 of our Rate Card are requested using ndelius via the Non-Statutory Interventions (NSI s). In the case of Accredited Programmes, Unpaid Work and Attendance Centre Requirements, the requirement needs transferring to the CRC without the use of an NSI. Rate Card Review: The content of the rate card will be continually reviewed to ensure the services you require remain relevant. We will do this through ongoing engagement with National Probation Service and through analysis of feedback. Section Six of our brochure shows the NSI process and further information is available in the NPS Rate Card Guide (Dated September 2015). The FAQ s in Section Seven of our brochure should help to answer any questions you may have in relation to the rate card, however any further queries can be forwarded to secure.information@dtvcrcsecure. cjsm.net. www.dtvcrc.co.uk p5
2. DTV CRC Approach DTV CRC employ approximately two hundred colleagues across the organisation who are highly skilled and bring a wealth of experience in managing participants. All colleagues are subject to regular review of practice, supervision and support. DTV CRC work alongside partnership organisations to achieve the best outcomes for local communities in the North East and the participants themselves. The Rate Card services we offer to NPS are also available to DTV CRC participants. It is therefore in the interests of DTV to ensure the services delivered are of the best quality. Whether the services are delivered by DTV CRC colleagues directly or by our Key Partners, we will undertake a thorough review of the quality. All accredited and non-accredited programmes will be subject to treatment management and DTV CRC programme tutors are experienced practitioners. We have colleagues dedicated to managing contracts with our Key Partners and the recently formed DTV CRC Quality Team will have a specific remit to undertake audits of Key Partner activities. Each Key Partner will have key performance indicators (KPI s) to give an indication of performance in addition to the assurance activities we will undertake. Partner s performance against KPI s and assurance activities will be provided to the quarterly Interface meeting between DTV CRC, NPS Cleveland and NPS Durham. The Interface Meeting will review the number of Rate Card purchases undertaken. We have adopted a desistance, strength-based approach to our services but recognise particularly with NPS offenders, the need to monitor and manage risk. For example; all our Key Partners must have up to date Child Protection Policies and training in place for their staff. A key element of the services we provide is the forging of links and support networks in participant s local communities. The majority of our services will be delivered in a participant s local area and where appropriate will involve facilitating move-on to mainstream services. DTV CRC has employed peer mentors and uses high quality volunteers to maintain our participant mentoring service. This adds value through offering additional support in relation to day to day practicalities and can make a real difference to a participant to assist in achieving a successful outcome. The prices in the brochure reflect the true cost of delivery. Included within these costs are access to facilities, property costs, travel and administration. p6 www.dtvcrc.co.uk
3. Through the Gate The Through the Gate (TTG) services are delivered in the four Resettlement Prisons and HMP Deerbolt at no cost to the NPS or other CRC s. The four resettlement prisons are HMP Durham, HMP Holme House, HMP Kirklevington and HMP Low Newton. DTV CRC TTG is recognised by HMIP and MoJ as a beacon provider nationally and the service we provide meets all contractual requirements. It is acknowledged there still remains a large degree of frustration regarding the expectations of the TTG Services against what DTV CRC are contractually required to provide. We continue to work with the MoJ, prisons and the NPS to improve the service. It is hoped by providing the minimum contractual specifications in the brochure, the contractual scope of the service will become better understood. Occasionally TTG services may need to be delivered to prisoners in non-resettlement prisons. Section 4.3 provides the detail of the services and how to access them. www.dtvcrc.co.uk p7
Accommodation Thirteen and The Wise Group on behalf of Durham Tees Valley CRC Ltd Throughout the DTV CRC area Prison Locations All prisons in Durham Tees Valley CRC area No charge as paid for by Fee for Service. Please see NSI process below For participants who require intervention following entry into custody, an assessment is available during which an accommodation action plan is devised. Upon completion of the assessment it is shared with the participant and allocated Responsible Officer of the NPS/CRC. Support can include: Identifying and securing suitable new accommodation Tenancy closure, returning of property Facilitating access to housing benefit, new applications and maintaining current benefits Advising on rent or mortgage arrears and possession action Advising on landlord issues to resolve disputes Advising on rights and responsibilities Information, advice and guidance following a relationship break-down in relation to accommodation Housing applications and associated processes Negotiating housing arrears and establish arrears repayment schemes Applications for rehousing, including provision of supporting letters Referrals for Legal Aid Improving a tenants current housing situation Support to maintain independent & healthy living Support to access wider housing needs (charity, furniture, benefits etc.)) Any participant with an identified accommodation need Reduced Risk of Reoffending through improved settled accommodation status, as relevant to the specific needs of the participant and in conjunction with the Responsible Officer. Includes but is not limited to: Future accommodation options Sustained or secured accommodation Provision of advice and guidance in relation to current circumstances Identification of areas which improve chance of securing longer term accommodation Completion of housing applications A review of a participant s circumstances will be completed and provided to the allocated RO prior to release from custody. Whilst this is a mandatory service provided by Durham Tees Valley CRC Ltd Through The Gate as Lead Host it can be provided to other CRC/NPS who do not receive this service by the Non Statutory Intervention on ndelius. Follow full process in Section Six of this brochure. Table continues... p8 www.dtvcrc.co.uk
Employment, Training and Education (ETE) Thirteen and The Wise Group on behalf of Durham Tees Valley CRC Ltd Throughout the DTV CRC area Prison Locations All prisons in Durham Tees Valley CRC area No charge as paid for by Fee for Service. Please see NSI process below For participants who require intervention following entry into custody, an assessment is available during which an ETE action plan is devised. Upon completion of the assessment it is shared with the participant and allocated Responsible Officer of the NPS/CRC. Support can include: Skills level assessment Literacy, Numeracy Information sharing on needs identified Motivation and Support to engage with available providers Advice and guidance on Disclosure, Offender Rehabilitation Act and Spent Offences Legislation Changes Links with current provider custody & community Links to Labour Market information CV writing Interview techniques Benefits advice and assistance with applications for support Any participant with an identified ETE need Reduced Risk of Reoffending through improved ETE, as relevant to the specific needs of the participant and in conjunction with the Responsible Officer. Includes but is not limited to: Future ETE options Sustained or secured ETE Provision of advice and guidance in relation to current circumstances Identification of areas which improve chance of securing longer term employment Completion of training and or job applications A review of a participant s circumstances will be completed and provided to the allocated RO prior to release from custody. Whilst this is a mandatory service provided by Durham Tees Valley CRC Ltd Through The Gate as Lead Host it can be provided to other CRC/NPS who do not receive this service by the Non Statutory Intervention on NDelius. Follow full process in Section 6 of this brochure. www.dtvcrc.co.uk p9
Finance, Benefit and Debt (FBD) Thirteen and The Wise Group on behalf of Durham Tees Valley CRC Ltd Throughout the DTV CRC area Prison Locations All prisons in Durham Tees Valley CRC area No charge as paid for by Fee for Service. Please see NSI process below For participants who require intervention following entry into custody, an assessment is available during which an FBD action plan is devised. Upon completion of the assessment it is shared with the participant and allocated Responsible Officer of the NPS/CRC. Support can include: Debt issues Bankruptcy, Debt Control, Closure Estates Community Debt, Custodial Debt Maximise Income Avoid Sanctions Open bank accounts and encourage saving whilst in custody Advice and guidance regarding Benefit Claims including, Child Benefit Tax Credits Information sharing to avoid further debt or charges Signposting to specialist services Motivate and support to engage Any participant with an identified FBD need Reduced Risk of Reoffending through improved FBD, as relevant to the specific needs of the participant and in conjunction with the Responsible Officer. Includes but is not limited to: Access to Bank Account Application for benefits Reduction in debt Access to services Provision of advice and guidance in relation to current circumstances A review of a participant s circumstances will be completed and provided to the allocated RO prior to release from custody. Whilst this is a mandatory service provided by Durham Tees Valley CRC Ltd Through The Gate as Lead Host it can be provided to other CRC/NPS who do not receive this service by the Non Statutory Intervention on NDelius. Follow full process in Section 6 of this brochure. p10 www.dtvcrc.co.uk
Support for Sex Workers Thirteen and The Wise Group on behalf of Durham Tees Valley CRC Ltd Throughout the DTV CRC area Prison Locations All prisons in Durham Tees Valley CRC area No charge as paid for by Fee for Service. Please see NSI process below For participants who require intervention following entry into custody, an assessment is available during which an action plan is devised. Upon completion of the assessment it is shared with the participant and allocated Responsible Officer of the NPS/CRC. Support can include: Maintain Accommodation Signposting to specialist services Motivate and support to engage Secure independent or supported housing Exit Strategy to safely exit the sex trade Register GP Register Dentist Liaise with all relevant agencies Debt issues Bankruptcy, Debt Control, Closure Estates, Community Debt, Custodial Debt Open bank accounts and encourage saving whilst in custody Advice and guidance regarding Benefit Claims including, Child Benefit Tax Credits Any participant with an identified need Reduced Risk of Reoffending as relevant to the specific needs of the participant and in conjunction with the Responsible Officer. Includes but is not limited to: Safely exiting sex trade Application for benefits Access to services Provision of advice and guidance in relation to current circumstances A review of a participant s circumstances will be completed and provided to the allocated RO prior to release from custody. Whilst this is a mandatory service provided by Durham Tees Valley CRC Ltd Through The Gate as Lead Host it can be provided to other CRC/NPS who do not receive this service by the Non Statutory Intervention on NDelius. Follow full process in Section 6 of this brochure. www.dtvcrc.co.uk p11
Support for Victims of Domestic Abuse Thirteen and The Wise Group on behalf of Durham Tees Valley CRC Ltd Throughout the DTV CRC area Prison Locations All prisons in Durham Tees Valley CRC area No charge as paid for by Fee for Service. Please see NSI process below For participants who require intervention following entry into custody, an assessment is available during which an action plan is devised. Upon completion of the assessment it is shared with the participant and allocated Responsible Officer of the NPS/CRC. Support can include: Maintain Accommodation Signposting to specialist services Motivate and support to engage Secure independent or supported housing Exit Strategy to safely exit the relationship Register GP Register Dentist Liaise with all relevant agencies Debt issues Bankruptcy, Debt Control, Closure Estates Community Debt, Custodial Debt Open bank accounts and encourage saving whilst in custody Advice and guidance regarding Benefit Claims including, Child Benefit Tax Credits Relocation options Any participant with an identified need Reduced Risk of Reoffending as relevant to the specific needs of the participant and in conjunction with the Responsible Officer. Includes but is not limited to: Safely exiting relationship Application for benefits Access to services Provision of advice and guidance in relation to current circumstances A review of a participant s circumstances will be completed and provided to the allocated RO prior to release from custody. Whilst this is a mandatory service provided by Durham Tees Valley CRC Ltd Through The Gate as Lead Host it can be provided to other CRC/NPS who do not receive this service by the Non Statutory Intervention on NDelius. Follow full process in Section 6 of this brochure. p12 www.dtvcrc.co.uk
4. Rate Card Part 1 (Mandated Services) 4.1 Unpaid Work 4.2 Accredited Programmes 4.2.1 Building Better Relationships 4.2.2 Resolve 4.2.3 Thinking Skills 4.2.4 Drink Impaired Drivers 4.3 Resettlement Services available in non-resettlement prisons www.dtvcrc.co.uk p13
4.1 Unpaid Work DTV CRC Throughout the DTV CRC area Prison Locations Not Applicable 6.48 per hour for individual or group placements Up to a maximum of three hundred hours as mandated by Court Community Payback is a punishment requirement available to the Court where the participant completes unpaid work activity for the benefit of their local community. Unpaid work is supervised by DTV CRC staff, trained in Health and Safety and First Aid. Unpaid Work enables services users to pay back as well as learning valuable practical and life skills which support reductions in re-offending. Community Payback is visible to the community, participants must wear high visibility tabards displaying the fact that they are completing Unpaid Work. Community Payback signs will be visible at worksites, where appropriate. Up to 20% of the ordered hours can be used to support educational outcomes. DTV CRC are developing large scale projects with employers through the ETE element to provide skills required by employers and opportunities of employment. DTV are developing a new and varied range of placements which continue to punish the participant whilst developing their skills. We have developed a number of large placements to meet these criteria, including: Developing horticultural and grounds work at Finchale College and linking participants into educational and training activities at the college. Working in partnership with Durham Wildlife Trust to manage three parks in Darlington Working in partnership with Redcar and Cleveland Council to develop the Kirkleatham site and a boundary walk. Min Group Size: two Max Group Size: eight Unpaid work should not typically be recommended for individuals posing a high risk of harm. Unpaid work can make adjustments to meet the needs of participant s with a disability. Female participants will be provided with women only or individual placements, where possible. Increased public confidence in the Criminal Justice System. Benefit to communities through improved environments and increased public safety Educational Award. Benefit to participants through improved practical and social skills. Unpaid work is not an NSI. The NPS RO needs to transfer the Unpaid Work requirement to DTV CRC as the provider. p14 www.dtvcrc.co.uk
4.2.1 Accredited Programme - Building Better Relationships DTV CRC Stockton and Durham Prison Locations Not applicable 2667 per start Thirty sessions BBR is an accredited programme which draws upon the most recent research and thinking in relation to aggression within an intimate relationship between a man and woman. Priority is given to the safety of women and children via a specific Partner Link Worker who supports victims and potential victims from the outset. The BBR programme can be attached as a requirement of a Suspended Sentence Order or a Community Order or added as licence condition following a period in custody. The BBR programme involves twenty four weekly group sessions and six one to one sessions. The aim of the programme is to recognise the damage caused by violence to families and relationships and helps men to gain a better understanding of themselves. It looks at how personal issues play a part in violence; developing their skills and learning new ones to overcome difficulties, support them in discovering their strengths and help them to build on them to improve their relationships Men who have been violent within an intimate relationship with a woman. Cases assessed as Medium to High risk of harm including those managed under Multi-Agency Public Protection Arrangements (MAPPA). Able to discuss at least one act of violence against a partner. Willing to sign to have information shared with a partner. Able to engage in the programme and achieve learning outcomes, (e.g. do not have a serious substance misuse or mental health issue which would hinder their understanding). Excludes same sex relationships. Women and participants with significant mental health issues are excluded from BBR. The aims of the programme are for participants to: Learn more about the sorts of behaviour that damage relationships Get a better understanding of themselves See how their personal issues play a part in the violence they show to their partners Find and build on their strengths and use them to improve their relationships Develop the skills they have and learn new ones to overcome the difficulties they face now and in the future A post programme report and three-way meeting will be provided by staff delivering the programme with any areas to be focused on during the rest of the order/ operational period. Accredited Programmes are not an NSI. The NPS RO needs to transfer the BBR requirement to DTV CRC as the provider. www.dtvcrc.co.uk p15
4.2.2 Accredited Programme - Resolve DTV CRC Stockton and Durham Prison Locations Not Applicable 2667 per start Twenty-five sessions The Resolve programme is an accredited programme suitable for men with a history of spontaneous or planned violence (or both) and can be attached as a requirement of a Suspended Sentence Order or a Community Order or added as licence condition following a period in custody. The Resolve programme involves twenty one weekly group sessions and four one to one sessions. It helps men to understand aggression and how their thinking and behaviour, attitudes towards violence, and emotions can shape how they deal with conflict. It also helps to develop skills such as mindfulness aimed at positive selfmanagement and conflict resolution. Men with offences of physical violence, and/ or offences including verbal abuse, threats, intimidation, blackmail, and criminal damage. Cases assessed as Medium to High risk of harm including those managed under Multi-Agency Public Protection Arrangements (MAPPA). Men who are prepared to be respectful, open and supportive and actively participate. Able to engage in the programme and achieve learning outcomes, (e.g. do not have a serious substance misuse or mental health issue which would hinder their understanding). Reducing risk and needs linked to reoffending and risk of serious harm (Group work and one to one support), all programmes based in CBT and behavioural change theories. A post programme report and three-way meeting will be provided by staff delivering the programme with any areas to be focused on during the rest of the order/ operational period. Accredited Programmes are not an NSI. The NPS RO needs to transfer the Resolve requirement to DTV CRC as the provider. p16 www.dtvcrc.co.uk
4.2.3 Accredited Programme Thinking Skills DTV CRC Stockton and Durham Prison Locations Not applicable 2667 per start Nineteen sessions The TSP accredited programme draws upon the most recent international research linking an individuals problem solving abilities to their ability to reduce re-offending. The TSP programme can be attached as a requirement of a Suspended Sentence Order or a Community Order or added as licence condition following a period in custody. Men with offences of violence should be considered for either the BBR or Resolve Programmes and not TSP. TSP can however be an effective intervention for women with offences of violence. The TSP programme involves one pre-group session, fifteen group work sessions and three follow up individual personal reviews. It covers self-control, problem solving and building pro-social positive relationships. The programme operates by engaging, motivating, coaching and responding to individual needs. Men and Women who are motivated to address their behaviour. OGRS score between 25 89. Men and Women who are ready to engage and understand the need to think and act differently. Open to sharing personal information and receiving feedback. Supportive of others in the group and willing to sign up to the conditions of success. The aim of TSP is to reduce participants risk by engaging and motivating, coaching, responding to individual needs, and building continuity Accredited Programmes are not an NSI. The NPS RO needs to transfer the Thinking Skills requirement to DTV CRC as the provider. www.dtvcrc.co.uk p17
4.2.4 Accredited Programme Drink Impaired Drivers DTV CRC Stockton and Durham Prison Locations Not Applicable 2667 per start Fifteen sessions The DID accredited programme is aimed at men and women with current and historic drink driving offences including failure to provide a specimen. The DID programme can be attached as a requirement of a Suspended Sentence Order or a Community Order or added as licence condition following a period in custody. It recognises the effect of alcohol on essential driving skills, increases knowledge and awareness around alcohol consumption and encourages change in drinking patterns, resisting pressure to drink more and the impact of alcohol upon themselves and potential victims Men and women who are motivated to address their behaviour. Open to sharing personal information and receiving feedback. Supportive of others in the group and willing to sign up to the conditions of success. To reduce the risk of future offences of drink driving by confronting participants about issues relating to drinking and driving. Accredited Programmes are not an NSI. The NPS RO needs to transfer the Drink Impaired Driving requirement to DTV CRC as the provider. p18 www.dtvcrc.co.uk
4.3 Resettlement Services available in non-resettlement prisons Occasionally TTG services may need to be delivered to prisoners in nonresettlement prisons. The Services are the same as those described in Section Three, Through the Gate but DTV CRC is not contractually obliged to provide TTG services in non-resettlement prisons. Therefore delivery in nonresettlement prisons incurs a fee. The details of cost and the NSI process are included below. Intervention Offer Accommodation Identify and secure suitable new accommodation Facilitate access to housing benefit to maintain current tenancy (remand and short sentences) Advise on rent or mortgage arrears and possession action Advise on landlord issues to resolve disputes Advise on rights and responsibilities Information, advice and guidance following a relationship break-down in relation to accommodation Housing applications Tenancy awareness interventions Negotiate housing arrears and establish arrears repayment schemes Applications for rehousing, including provision of supporting letters Joint resettlement planning between Through The Gate, Responsible Officer (NPS and/or CRC) including the sharing of the resettlement plan with the home Responsible Officer 70 per start Follow full process in Section 6 of this brochure, using the following information: Create Non Statutory Intervention (NSI) NSI Non Statutory Intervention: TTG Services DTV NSI Subtype: TTG - Accommodation Transfer Request Team: DTV Interface Team Officer: Unallocated Employment, Training & Education Identify and secure suitable new accommodation Facilitate access to housing benefit to maintain current tenancy (remand and short sentences) Advise on rent or mortgage arrears and possession action Advise on landlord issues to resolve disputes Advise on rights and responsibilities Information, advice and guidance following a relationship break-down in relation to accommodation Housing applications Tenancy awareness interventions Negotiate housing arrears and establish arrears repayment schemes Applications for rehousing, including provision of supporting letters Joint resettlement planning between Through The Gate, Responsible Officer (NPS and/or CRC) including the sharing of the resettlement plan with the home Responsible Officer 60 per start www.dtvcrc.co.uk p19
Follow full process in Section 6 of this brochure, using the following information: Create Non Statutory Intervention (NSI) NSI Non Statutory Intervention: TTG Services DTV NSI Subtype: TTG- E/T/E Transfer Request Team: DTV Interface Team Officer: Unallocated Finance & Debt Comprehensive finance needs assessment and if appropriate, their household, leading to a planned package of support. Provide guidance and advocacy in accessing benefits and managing benefit claims processes. Broker training in budgeting and other financial matters Support to contact creditors and/or financial providers through direct advocacy, coaching and supervision of contact Set up bank accounts, accessing forms of ID for setting up bank accounts. Availability of a library of literature and resources on issues relating to finance and debt, both in hard copy format (e.g. debt packs) and online. Build financial resilience by raising awareness and addressing needs 60 per start Follow full process in Section 6 of this brochure, using the following information: Create Non Statutory Intervention (NSI) NSI Non Statutory Intervention: TTG Services DTV NSI Subtype: TTG Finance and Debt Advice Transfer Request Team: DTV Interface Team Officer: Unallocated Pathways to Domestic Abuse & Sex Workers Assistance in identifying appropriate pathways Promote the safety and wellbeing of a victim (participant or their families etc) Services are aimed at both male and female service users Referral to MARAC for high risk victims Timely and appropriate brokerage of support which encompasses service user management Arrangement of assessment for DV perpetrator to allow access to relevant community based intervention Ensure brokerage and engagement for support relating to sex worker including health interventions for example: sexual health, awareness etc. 500 per start Follow full process in Section 6 of this brochure, using the following information: Create Non Statutory Intervention (NSI) NSI Non Statutory Intervention: TTG Services DTV NSI Subtype: TTG Support for Prisoners Sex Workers TTG Support for Prisoners DA Transfer Request Team: DTV Interface Team Officer: Unallocated p20 www.dtvcrc.co.uk
5. Rate Card Part 2 - Elective Services 5.1 Through the Gate team support package for MAPPA cases on release 5.2 Domestic Abuse Intervention 5.3 Women s Service 5.4 Mentoring Service 5.5 Veterans Programme 5.6 Literacy Skills 5.7 Accredited Programmes for Prisoners at HMP Kirklevington to be delivered in the community 5.7.1 Building Better Relationships 5.7.2 Resolve 5.7.3 Thinking Skills 5.7.4 Drink Impaired Drivers www.dtvcrc.co.uk p21
5.1 Through the Gate team support package for MAPPA cases on release DTV CRC, Thirteen and Wise Group Released Prisoners can be transported to any location in the NPS North East, excluding Lincolnshire. Prison Locations All prisons in Durham Tees Valley CRC area 282 Appointment Prior to release and day of release For MAPPA designated cases who may need additional support prior to and immediately post-release. Liaison with MAPPA and NPS responsible officer, prior to meeting prisoner in custody to agree scope of contact DTV CRC Probation qualified member of staff one to one meeting with prisoner to inform of arrangements for day of release One to one will also deal with any release issues, including access to benefits, and ensure any appointments are recorded. Update Case Records Liaison with prison staff regarding release time and arrange to meet prisoner as leaving custody If appropriate, prisoner will attend DTV CRC departure lounge outside the prison gate to make any telephone calls required. Released prisoner will also have access to leaving custody packs available in the departure lounge. Released prisoner will be transported to a location agreed by MAPPA and NPS RO. Verbal confirmation of the outcome of transportation followed by a written summary The intervention is primarily aimed at MAPPA offenders being released from custody but can also be used for prisoners identified as especially vulnerable or at high risk of re-offending on release. Examples include females at risk of returning to sexworking and PPO offenders. Reduce the risk of harm posed by a MAPPA offenders on release Reduce the risk of re-offending posed by the most prolific Support the return of the most vulnerable into the community Provide an additional source of information to support NPS assessments Follow full process in Section 6 of this brochure, using the following information: Create Non Statutory Intervention (NSI) Non Statutory Intervention: ES Other DTV NSI Subtype: TTG MAPPA Releases Transfer Request Team: DTV Interface Team Officer: Unallocated p22 www.dtvcrc.co.uk
5.2 Domestic Abuse Intervention DTV CRC Throughout the DTV CRC area Prison Locations HMP Holme House (Available from Autumn 2017) 700 Up to twelve sessions DTV CRC will use an evidence-based one to one domestic abuse programme to deliver interventions to male perpetrators of domestic abuse. The programme can be delivered in a variety of community locations or at DTV CRC District Centres. The programme will initially be delivered by accredited programmes The programme can be delivered on evening A Partner Link Worker will be available for all partners of programme participants A post-programme report will be provided Offenders with an index offence related to domestic abuse or where the SARA tool indicates a need. The offender needs to acknowledge the offence or behaviour related to domestic abuse. Help men accept responsibility for their abuse Help men accept their abuse is designed to control the behaviour of their partners Help men to decide they want to change their behaviours Help men to learn alternative behaviours Follow full process in Section 6 of this brochure, using the following information: Create Non Statutory Intervention (NSI) Non Statutory Intervention: ES Other DTV NSI Subtype: Domestic Abuse Intervention Transfer Request Team: DTV Interface Team Officer: Unallocated www.dtvcrc.co.uk p23
5.3 Women s Service DTV CRC Throughout the DTV CRC area Prison Locations HMP Low Newton (available from Autumn 2017) Assessment and Development Plan = one hour at 55 per start Low Intensity Support = up to five hours at 330 per start Medium Intensity Support = up to ten hours at 660 per start High Intensity Support = up to twenty hours at 1,300 per start All costs include transport to and from sessions As above Female participants have particular needs and the bespoke service provided through DTV CRC s sub-contracted women s services aims to provide a flexible response. An initial assessment will be undertaken with our women s provider to identify a development plan with the female participant. The development plan will involve a series of activities delivered in the women s centres based upon their current programmes. Following the initial assessment, the NSI is terminated and a proposal will be made to the NPS RO for the delivery of Low, Medium or High level Intervention. Upon agreement, NPS RO requests the relevant NSI. The Women s Service can provide are: Children/Families Drugs/alcohol Health Attitudes / thinking / behaviour Abuse Counselling Sexual health / awareness / involvement in sex working Sessions on anger management, decision making / goal setting and assertiveness Accommodation ETE Debts and Benefits Mentoring Peer mentoring NPS female offenders Decrease social exclusion by linking to mainstream women s services Reduce the risk of harm and re-offending Improved confidence Improved outcomes for women in areas identified in the development plan. A post-interventions report will be provided Follow full process in Section 6 of this brochure, using the following information: Create Non Statutory Intervention (NSI) Non Statutory Intervention: ES Women s Specific Intervention NSI Subtype (please see description above): Womens Specific Assessment and Development Plan Womens Specific Low Intensity Womens Specific Medium Intensity Womens Specific High Intensity Transfer Request Team: DTV Interface Team Officer: Unallocated p24 www.dtvcrc.co.uk
5.4 Mentoring Service DTV CRC volunteer and peer-mentor team Throughout the DTV CRC area Prison Locations All prisons in Durham Tees Valley CRC area (available from Sep 2017) Mentoring Assessment and Development Plan: one hour at 40 per start Mentoring Low Intensity: five hours at 240 per start Mentoring Medium Intensity: ten hours at 480 per start Mentoring High Intensity: fifteen hours at 720 per start As above DTV CRC have developed a pool of experienced ex-service users and volunteers who can mentor and provide interventions to participants who need additional support. An initial assessment will be undertaken with our Volunteer and Peer Mentor team to identify a development plan with the participant. The development plan will involve an agreed level of support and interventions based on the services below. Following the initial assessment, the NSI is terminated and a proposal will be made to the NPS/Other CRC RO for the delivery of Low, Medium or High Intervention. Upon agreement, NPS/Other CRC RO requests the relevant NSI. Mentoring services (delivered by paid peer mentors and volunteers) Regular meetings between the service user and mentor to advise, support, assist in community integration, encourage and offer hope. Provide support with day to day tasks such as form-filling, preparation for interviews or examinations Provide support with life skills and access to help with life-skills Female mentors and access to female only services can be requested by the Responsible Officer. Signposting to other forms of support Provide assistance with the identification of financial support or benefits Act as an advocate in dealing with benefits agencies, health providers of housing One to one meetings to check on progress and provide support when needed NPS participants who would benefit from additional bespoke support to assist social reintegration. will be reliant upon an acceptable risk assessment. Decrease social exclusion by linking to mainstream services Reduce the risk of harm and re-offending Improved confidence Improved outcomes for women in areas identified in the development plan. A post-interventions report will be provided Follow full process in Section 6 of this brochure, using the following information: Create Non Statutory Intervention (NSI) Non Statutory Intervention: ES Other DTV NSI Subtype (please see description above): Mentoring specific Assessment and Development Plan Mentoring Low Intensity Mentoring Medium Intensity Mentoring High Intensity Transfer Request Team: DTV Interface Team Officer: Unallocated www.dtvcrc.co.uk p25
5.5 Veterans Programme DTV CRC Throughout the DTV CRC area Prison Locations Not applicable 1000 Up to twenty hours Delivered by staff and volunteers, often with a military background. An initial assessment will be undertaken with our Volunteer and Peer Mentor team to identify a development plan with the participant. The development plan will involve an agreed level of support and interventions based on the services below. Housing Support Financial Issues Education Training and Employment Support: Health Support: Isolation Support: Family Relationships Support: is for those where additional support need is identified. Risk of serious harm issues will be discussed with NPS RO on an individual basis. Provide wraparound support Decrease social exclusion by linking to mainstream services Reduce the risk of harm and re-offending Improved confidence Improved outcomes in areas identified in the development plan. A post-interventions report will be provided Follow full process in Section 6 of this brochure, using the following information: Create Non Statutory Intervention (NSI) Non Statutory Intervention: ES Other - DTV NSI Subtype: Veterans Programme Transfer Request Team: DTV Interface Team Officer: Unallocated p26 www.dtvcrc.co.uk
5.6 Literacy Skills Sound Training Throughout the DTV CRC area Prison Locations All prisons in Durham Tees Valley CRC area 300 Weekly for six weeks Sound Training provide a revolutionary reading improvement programme. It is a fast, focused and fun reading programme that significantly helps improve an individual s spelling, vocabulary, comprehension and above all, their confidence. Thereby helping to open the door to further qualifications and improve employability. DTV CRC has undertaken pilots in conjunction with HMP Holme House and Sound Training and is now training staff to deliver jointly. Proven to increase reading ages by an average twenty-seven months in just six weeks. 65% of learners reached the maximum reading age at the end of six weeks 40,000 learners to date 69% of learners said they are more likely to read for pleasure since completing the programme 93% of respondents said they were more likely to engage in further education 100% of learners said they enjoyed the programme Any participants with an identified literacy need. Increase reading age of participants to enable greater integration. Follow full process in Section 6 of this brochure, using the following information: Create Non Statutory Intervention (NSI) Non Statutory Intervention: ES E/T/E DTV NSI Subtype: Literacy Skills Transfer Request Team: DTV Interface Team Officer: Unallocated www.dtvcrc.co.uk p27
5.7.1 Accredited Programme for prisoners at HMP Kirklevington - Building Better Relationships DTV CRC Stockton Prison Locations Not applicable 2667 per start Thirty sessions BBR is an accredited programme which draws upon the most recent research and thinking in relation to aggression within an intimate relationship between a man and woman. Priority is given to the safety of women and children via a specific Partner Link Worker who supports victims and potential victims from the outset. The BBR programme can be attached as a requirement of a Suspended Sentence Order or a Community Order or added as licence condition following a period in custody. The BBR programme involves twenty four weekly group sessions and six one to one sessions. The aim of the programme is to recognise the damage caused by violence to families and relationships and helps men to gain a better understanding of themselves. It looks at how personal issues play a part in violence; developing their skills and learning new ones to overcome difficulties, support them in discovering their strengths and help them to build on them to improve their relationships Men who have been violent within an intimate relationship with a woman Cases assessed as Medium to High risk of harm including those managed under Multi-Agency Public Protection Arrangements (MAPPA) Able to discuss at least one act of violence against a partner Willing to sign to have information shared with a partner Able to engage in the programme and achieve learning outcomes, (e.g. do not have a serious substance misuse or mental health issue which would hinder their understanding) Excludes same sex relationships Women and Service users with significant mental health issues are excluded from BBR. The aims of the programme are for participants to: Learn more about the sorts of behaviour that damage relationships Get a better understanding of themselves See how their personal issues play a part in the violence they show to their partners Find and build on their strengths and use them to improve their relationships Develop the skills they have and learn new ones to overcome the difficulties they face now and in the future A post programme report and three-way meeting will be provided by staff delivering the programme with any areas to be focused on during the rest of the order/ operational period. Follow full process in Section 6 of this brochure, using the following information: Create Non Statutory Intervention (NSI) Non Statutory Intervention: ES RAR Programme NSI Subtype: Building Better Relationships (BBR) Transfer Request Team: DTV Interface Team Officer: Unallocated p28 www.dtvcrc.co.uk
5.7.2 Accredited Programme for prisoners at HMP Kirklevington - Resolve DTV CRC Stockton Prison Locations Not Applicable 2667 per start Twenty Five sessions The Resolve programme is an accredited programme suitable for men with a history of spontaneous or planned violence (or both) and can be attached as a requirement of a Suspended Sentence Order or a Community Order or added as licence condition following a period in custody. The Resolve programme involves twenty one weekly group sessions and four one to one sessions. It helps men to understand aggression and how their thinking and behaviour, attitudes towards violence, and emotions can shape how they deal with conflict. It also helps to develop skills such as mindfulness aimed at positive selfmanagement and conflict resolution. Men with offences of physical violence, and/ or offences including verbal abuse, threats, intimidation, blackmail, and criminal damage Cases assessed as Medium to High risk of harm including those managed under Multi-Agency Public Protection Arrangements (MAPPA) Men who are prepared to be respectful, open and supportive and actively participate Able to engage in the programme and achieve learning outcomes, (e.g. do not have a serious substance misuse or mental health issue which would hinder their understanding) Reducing risk and needs linked to reoffending and risk of serious harm (Group work and one to one support), all programmes based in CBT and behavioural change theories. A post programme report and three-way meeting will be provided by staff delivering the programme with any areas to be focused on during the rest of the order/ operational period. Follow full process in Section 6 of this brochure, using the following information: Create Non Statutory Intervention (NSI) Non Statutory Intervention: ES RAR Programme NSI Subtype: Resolve Transfer Request Team: DTV Interface Team Officer: Unallocated www.dtvcrc.co.uk p29
5.7.3 Accredited Programme for prisoners at HMP Kirklevington Thinking Skills DTV CRC Stockton Prison Locations Not applicable 2667 per start Nineteen sessions The TSP accredited programme draws upon the most recent international research linking an individuals problem solving abilities to their ability to reduce re-offending. The TSP programme can be attached as a requirement of a Suspended Sentence Order or a Community Order or added as licence condition following a period in custody. Men with offences of violence should be considered for either the BBR or Resolve Programmes and not TSP. TSP can however be an effective intervention for women with offences of violence. The TSP programme involves one pre-group session, fifteen group work sessions and three follow up individual personal reviews. It covers self-control, problem solving and building pro-social positive relationships. The programme operates by engaging, motivating, coaching and responding to individual needs. Men and Women who are motivated to address their behaviour OGRS score between 25-89 Men and Women who are ready to engage and understand the need to think and act differently Open to sharing personal information and receiving feedback Supportive of others in the group and willing to sign up to the conditions of success The aim of TSP is to reduce participants risk by engaging and motivating, coaching, responding to individual needs, and building continuity Follow full process in Section 6 of this brochure, using the following information: Create Non Statutory Intervention (NSI) Non Statutory Intervention: ES RAR Programme NSI Subtype: TSP (Thinking Skills) Transfer Request Team: DTV Interface Team Officer: Unallocated p30 www.dtvcrc.co.uk