Quality Innovation Network - Quality Improvement Organization Adult Immunization Task National Adult and Influenza Immunization Summit.

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Quality Innovation Network - Quality Improvement Organization Adult Immunization Task National Adult and Influenza Immunization Summit Centers for Medicare & Medicaid Services Presented by: Shiree M. Southerland, PhD, RN 1 May 11, 2016 Agenda Quick review of CMS Quality Improvement Organization (QIO) Program Overview of Adult Immunization Task in 11 th SoW Year One Progress 2 National Adult and Influenza Immunization Summit 5/11/2016 1

QIO Program History Timeline 1971: Congress authorized Experimental Medical Care Review Organizations (EMCROs) to evaluate services provided to Medicare beneficiaries 1972: Title XI, Part B, of the Social Security Act created Professional Standards Review Organizations (PSROs) to replace EMCROs 1984: 1 st Scope of Work (SoW) issued 1999: 6 th SoW changed name to Quality Improvement Organization 2011: Trade Adjustment Assistance Extension Law of 2011 2014: 11 th SoW began and Quality Innovation Network QIOs created Spring 2015: QIOs began Adult Immunization work 3 QIO Program By law (Sections 1152-1154 of the Social Security Act), the mission of the QIO Program is to improve the effectiveness, efficiency, economy, and quality of services delivered to Medicare beneficiaries The strategy for execution of this mission has shifted over the decades from peer review of cases to include quality measurement and improvement 4 National Adult and Influenza Immunization Summit 5/11/2016 2

CMS Quality Strategy Aims and Goals https://www.cms.gov/medicare/quality-initiatives-patient-assessment-instruments/qualityinitiativesgeninfo/downloads/cms-2016-quality-strategy-slides.pdf 5 CMS Quality Strategy Goals and Foundational Principles https://www.cms.gov/medicare/quality-initiatives-patient-assessment-instruments/qualityinitiativesgeninfo/downloads/cms-2016-quality-strategy-slides.pdf 6 National Adult and Influenza Immunization Summit 5/11/2016 3

QIN-QIO Service Areas Replace with updated map. 7 Adult Immunization Task in 11 th SoW 8 National Adult and Influenza Immunization Summit 5/11/2016 4

Adult Immunization Task in 11 th SoW QIN-QIO Great Plains TMF Lake Superior Telligen HealthInsight GMCF QSource Mountain Pacific IPRO Quality Insights VHQC Qualis HSAG HealthCentric States Covered KS, ND, NE, SD AR, MO, TX, PR MI IL NM, NV, OR, UT GA AL, KY, MS, IN AK, HI, MT, WY DC, NY, SC LA, NJ, PA, WV MD ID, WA AZ, CA, FL RI 9 Adult Immunization Task in 11 th SoW Desired Outcomes Improve assessment and documentation of adult immunizations Improve immunization rates in Medicare beneficiaries, especially in minority and underserved populations Increase reporting of Medicare beneficiary immunizations to IISs, where available for adult patients Increase reporting to IISs from certified EHR technology (CEHRT) 10 National Adult and Influenza Immunization Summit 5/11/2016 5

National Alignment with ACA, CMS Strategy, NQS, CMS Quality Strategy, NPS, and EHR Incentive Program Affordable Care Act (ACA) Government Performance and Results Act (GPRA) of 1993 (Public Law 103-62) National Quality Strategy & Aims NQS HHS Strategic Plan National Prevention Strategy (NPS) CMS Quality Strategy CMS Strategy EHR Incentive Program Adult Immunization 11 11 th SoW Immunization Partners 12 Agency for Healthcare Research and Quality (AHRQ) Health Resources and Services Administration (HRSA) Administration for Community Living (ACL) Centers for Disease Control and Prevention (CDC) National Institutes of Health (NIH) (including the NIH Community Health Workers); Office of the National Coordinator for Health Information Technology (ONC) Regional Extension Centers (RECs) State Medicaid Agencies State Health Information Exchanges (HIEs) Office of Minority Health (OMH) National Hispanic Medical Association Association of Black Cardiologists American Heart Association (and its local offices) American Medical Association (AMA) Pharmacy Quality Alliance (PQA) National Adult and Influenza Immunization Summit End-Stage Renal Disease Networks Veterans Health Administration (VHA) Tribal Delivery Systems National Adult and Influenza Immunization Summit 5/11/2016 6

QIN-QIO Task B- Healthy People, Healthy Communities: Improving the Health Status of Communities Task # Task Highlights All tasks include learning and action networks (LANs) and target rural, racial, and ethnic minorities B.1 Improving Cardiac Health and Reducing Cardiac Healthcare Disparities Support Million Hearts Campaign - prevent one million heart attacks and strokes by the year 2017 Promote the use of aspirin therapy when appropriate; blood pressure control; cholesterol management; and smoking assessment and cessation Certified EHR technology reporting of four quality measures by eligible professionals Technical assistance to home health agencies B.2 Reducing Disparities in Diabetes Care: Everyone with Diabetes Counts Improve diabetes outcomes - HbA1c, lipids, blood pressure, and weight control Increase number of certified diabetes educators and beneficiaries participating in diabetes selfmanagement education training classes B.4 Improving Prevention Coordination through Meaningful Use of HIT and Collaborating with Regional Extension Centers Improve EHR adoption by eligible professionals and eligible hospitals Increase eligible professional and eligible hospital screening and delivery of preventive services for Medicare beneficiaries through care coordination, monitoring, and data analytics with the use of certified EHR technology 13 What is Quality Improvement? The Institute of Medicine (IOM) has outlined six aims that a healthcare system must meet to deliver quality care. These aims are: 1. Safe: Care should be as safe for patients in health care facilities as in their homes; 2. Effective: The science and evidence behind health care should be applied and serve as the standard in the delivery of care; 3. Efficient: Care and service should be cost effective, and waste should be removed from the system; 4. Timely: Patients should experience no waits or delays in receiving care and service; 5. Patient centered: The system of care should revolve around the patient, respect patient preferences, and put the patient in control; 6. Equitable: Unequal treatment should be a fact of the past; disparities in care should be eradicated. 14 National Adult and Influenza Immunization Summit 5/11/2016 7

Quality Improvement through the Adult Immunization Task Targets By 2019, to align with the Healthy People 2020 goals National absolute immunization rates of 70% for influenza 90% for pneumonia 30% for zoster Reduction of disparities among racial and ethnic minority, and rural Medicare beneficiaries and dual-eligible Medicaid and Medicare beneficiaries Implementing the National Vaccine Advisory Committee (NVAC) revised the Standards for Adult Immunization Practice By 2019: One million previously unimmunized Medicare beneficiaries will receive pneumonia immunization An absolute rate of 90% for adult immunization status assessment Appropriate immunization or referral, and documentation of Medicare beneficiary immunization status to include to reporting immunizations to the state or other Immunization Information System (IIS) via CEHRT and other electronic methods 15 Details of Task Order: Actions Provider and Practitioner Recruitment Collaborate with other QIN tasks especially Improving Cardiac Health and Reducing Cardiac Healthcare Disparities and Improving Prevention Coordination through Meaningful Use of HIT and Collaborating with Regional Extension Centers Partner and Stakeholder Recruitment and Collaboration Technical Assistance (TA) Provide TA to home health agencies working in collaboration with the Home Health Quality Improvement National Initiative, encourage reporting to IISs Provide strategies for reaching and educating beneficiaries to improve assessment of vaccination status, documentation of immunization status to include reporting to IISs, and increase immunization rates Learning and Action Networks Beneficiary/family member/representative participation required Activities focused on working together to share information, resources, and strategies to achieve the goals for the target populations 16 National Adult and Influenza Immunization Summit 5/11/2016 8

Evaluation Measures: Recruitment and Immunization Status Recruitment of: Physicians, Pharmacists, NPs, PAs, Health Department Nurses, Pharmacies, EPs, EHs, CAHs, HHAs, Health Departments, Nursing Homes, Assisted Living, Primary Care Clinics, and Community Stakeholder/Partners AND Medicare Beneficiaries Percentage of Medicare beneficiaries with current immunization status assessed and documented 17 Evaluation Measures: Influenza Percentage of patients aged 6 months and older seen for a visit between October 1 and March 31 who received an influenza immunization OR who reported previous receipt of an influenza immunization (NQF #0041) Percentage of home health episodes of care during which patients received influenza immunization for the current flu season (NQF #0522) *The measure specifications may change as National Quality Forum (NQF) measures are updated to reflect changes in practice. 18 National Adult and Influenza Immunization Summit 5/11/2016 9

Evaluation Measures: Pneumonia Percentage of Medicare beneficiaries receiving pneumonia vaccination Percentage of Medicare beneficiaries aged 65 years and older who have ever received a pneumococcal vaccination (NQF #0043) Percentage of home health episodes of care during which patients were determined to have ever received Pneumococcal Polysaccharide Vaccine (PPV) (NQF #0525) *The measure specifications may change as National Quality Forum (NQF) measures are updated to reflect changes in practice. 19 Additional Work: Zoster Improving the percentage of Medicare beneficiaries who are vaccinated against zoster (shingles) 20 National Adult and Influenza Immunization Summit 5/11/2016 10

Year One Progress: Reach Recruitment as of February 2016 Provider Type Providers, Practitioners, and Pharmacists National Recruitment Totals 6,195 Hospitals 92 Home Health Agencies 932 Total 7,219 21 Collaborations National American pharmacists Association (APhA) CDC NAIIS Workgroups Immunization Action Coalition (IAC) Home Health Quality Improvement (HHQI) National Campaign State-based Health Departments Immunization Information Systems (IIS) Registries Local Coalitions 22 National Adult and Influenza Immunization Summit 5/11/2016 11

Challenges/Barriers Data Limitations PQRS measures are not specific to the Medicare population. Trying to align with the NQF measures and Healthy People 20/20 goals, but we also need to show the progress of QIN work and how they address provider needs. Reporting to IIS Lack of awareness that related to adult IIS and reporting of adult immunizations is not mandatory in many states. Cost of immunization interfaces between registries and EHRs and lack of bi-directional interfaces. Lack of accurate data reporting from EHRs related demographics, administration of immunization, reports for herpes zoster. Communication barriers between EHR vendors, practice staff and IIS staff. 23 Pearls of Wisdom Plan for success! Involve the patient. Forge strategic partnerships. Make bold goals. Work across different 11 th SOW tasks and various other programs (such as ESRD Networks) to address the needs of providers improve both the quality of care and quality reporting. 24 National Adult and Influenza Immunization Summit 5/11/2016 12

Questions? Contact Shiree Southerland Shiree.Southerland@cms.hhs.gov 410-786-2699 Please visit: http://qioprogram.org/ 25 National Adult and Influenza Immunization Summit 5/11/2016 13