Improving Type 2 Diabetes Therapy Adherence and Persistence in Mexico

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July 2016 Improving Type 2 Diabetes Therapy Adherence and Persistence in Mexico Appendix PATIENT ACTIVATION

Introduction This Appendix document provides supporting material for the report entitled Improving Type 2 Diabetes Therapy Adherence and Persistence in Mexico, How to Address Avoidable Economic and Societal Burden. Research and analysis for this report was undertaken by the IMS Consulting Group with support from Lilly Diabetes. Murray Aitken Executive Director IMS Institute for Healthcare Informatics IMS Institute for Healthcare Informatics 100 IMS Drive, Parsippany, NJ 07054, USA info@theimsinstitute.org www.theimsinstitute.org Find out more If you wish to receive future reports from the IMS Institute or join our mailing list, please click here 2016 IMS Health Incorporated and its affiliates. All reproduction rights, quotations, broadcasting, publications reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without express written consent of IMS Health and the IMS Institute for Healthcare Informatics

Appendix Overview of methods A number of key areas were addressed to understand how to improve T2D therapy in Mexico. First of all, the current social, economic and political context surrounding T2D therapy was analyzed. The different reasons and motivations for being adherent or non-adherent were then explored before understanding the challenges facing PwD. After creating a holistic picture of therapy adherence in and T2D, a number of key recommendations to improve the current situation were then developed. In order to build up this holistic viewpoint and subsequent recommendations, a multifaceted approach was taken. This comprised extensive literature and desk-based research, stakeholder interviews, online quantitative surveys and, the use of the IMS CORE Diabetes Model (CDM) an economic model validated in peer-reviewed journal articles. Assessing the current situation The epidemiology of T2D, current strategies for treating and preventing T2D as well as the political context surrounding T2D and therapy adherence were investigated through stakeholder interviews and surveys, literature reviews and desk-based research of a variety of sources including scientific, governmental and charity publications. Complications and costs linked to T2D and sub-optimal adherence were then quantified using the CDM, based on data inputs gathered from a variety of sources, including the Secretaría de Salud. The CDM was populated with a series of Mexico-specific inputs to build an average PwD risk profile for various diabetes-related complications, notably: The direct healthcare costs of various diabetes-related complications in Mexico (e.g. MI, stroke, amputation, blindness, renal disease, among others) The medical characteristics of the average PwD in Mexico (e.g. HbA1c levels, blood pressure, body mass index, age, duration of diabetes, co-morbidities, among others) These risk profiles were built for three different age cohorts (35-49, 50-64, 65+ years old), while the 50-64 age profile was applied to newly diagnosed PwD. However, one variable, HbA1c levels, of each PwD risk profile was left open to change in order to differentiate between adherent and non-adherent PwD in Mexico. The HbA1c of an adherent PwD and a non-adherent PwD was calculated by collecting the following information: The proportion of PwD in Mexico who are adherent and non-adherent, respectively The average HbA1c levels of all PwD in Mexico The relationship between T2D therapy HbA1c among PwD in Mexico 1

APPENDIX With all of this information, the model was then run twice on a per-patient basis: Once in a scenario for adherent PwD, where HbA1c levels are lower and therefore the risk of complications is lower Once in a scenario for non-adherent PwD, where HbA1c levels are higher and therefore the risk of complications is higher Each scenario results in a per-patient cost, which was multiplied by the number of PwD who are adherent or non-adherent in Mexico, respectively. The total of these two scaled-up scenarios represents the total cost burden of PwD in Mexico. Finally, in order to determine the avoidable cost due to sub-optimal T2D therapy adherence, the adherent per-patient scenario was multiplied by the total number of PwD in Mexico (representing a hypothetical scenario where all PwD in Mexico have adequate adherence levels and therefore lower rates of complications and costs) before subtracting it from the actual cost burden of PwD in Mexico. This difference captures the total avoidable cost due to T2D therapy non-adherence in Mexico and therefore the estimated cost saving were all PwD to reach an adequate level of adherence (generally defined in these papers as the PwD picking up 80% or more of their T2D medication as prescribed by the physician or, the PwD reaching a threshold level of adherence as scored in a self-reported adherence survey). Characterizing PwD PwD face a number of challenges, which can act as a barrier to. The main barriers to T2D therapy adherence were identified through extensive literature searches before being validated in discussions with healthcare professionals and policy makers. Creating the Recommendations By analyzing the current situation, PwD behaviors and challenges facing them at the level of desk research, a number of recommendations to improve in T2D were developed. These recommendations were then reviewed and optimized during qualitative interviews with healthcare professionals, payers, policy makers and patient association representatives thus ruling out all but the most important, effective and easily implementable solutions. 2

APPENDIX Recommendations Exhibit A: Recommendations and Associated Interventions to Improve T2D Therapy Adherence and Persistence in Mexico Recommendation Intervention description Possible intervention assessment metrics Key Partners / Target Audience Outcomes IDENTIFY AND PROFILE Use predictive analytics to identify PwD at risk for low Collection of health data to be used to perform predictive analytics, a process whereby software algorithms mine compiled data based on set criteria to identify PwD having or at risk for having low Better prediction of patient activation degrees in public institutions, predict high risk patients Private partners, pharmaceutical companies, MoH, providers of predictive analytics capabilities Reliable, time- and costeffective identification of individuals having or at risk for having low ; holistic and personalized care; lower and service use Develop a diabetesspecific tool for validating PwD activation degree Develop a tool that assesses different aspects of PwD engagement and that allows to objectively measure PwD activation degrees Tool uptake (number of questionnaires filled); changes in PwD activation degrees; fewer emergency admissions, medical visits or prescriptions MoH, Payers, HCPs, pharmaceutical companies Better T2D selfmanagement; increased PwD engagement; better understanding of PwD activation degrees impact; tailoring of interventions ACTIVATE Strengthen primarycare physician communication and advisory capabilities Provide continued medical education to primary-care physicians on how to ensure achieving patient engagement Knowledge retention through periodic check-ups; proportion of PwD in control HCPs, Payers, pharmaceutical companies Improvement in delivering personalized care; improved health literacy and health knowledge; better T2D self-management (including therapy ); lower and service use; increased PwD 3

APPENDIX Recommendation Intervention description Possible intervention assessment metrics Key Partners / Target Audience Outcomes Expand number of HCPs for engaging PwD on importance of Expand role of diabetes educator. Train nurses, and social workers in educating PwD on self-care management and key changes needed in behavior and lifestyle Measure each role disease and medication knowledge (e.g., teach-back method); increase in number of HCPs per PwD Payers, HCPs, social workers, MoH, medical students, pharmaceutical companies Personalized patientcentric care; improved health literacy and health knowledge; increased PwD engagement and adherence; better T2D self-management (including therapy ); reduction in T2D-related complications; lower and service use; physician s time optimization Tailor educational programs to PwD activation degrees Prescribe educational interventions according to the PwD degree of health knowledge and aptitude to self-manage their condition. Provide a range of formats for courses adapted to the PwD preferences (in terms of pace of engagement and mix of human and technology interventions) Measure disease and medication knowledge (e.g., teachback method); improvements in PwD activation degrees Payers, HCPs Improved health literacy and health knowledge; increased PwD engagement; better T2D selfmanagement (including therapy adherence and ); reduction in T2D-related complications; lower and service use Develop a community and household-based support network Involve people surrounding PwD in supporting day-today management of the condition, not limited to family but also considering members of the community and social groups Improvements in PwD activation degrees; social groups attendance; PwD adherence levels; proportion of PwD in control Payers, HCPs, PwD relatives, community leaders Personalized patientcentric care; improved health literacy and health knowledge; increased PwD engagement; better T2D selfmanagement (including therapy adherence and ); reduction in T2D-related complications; lower and service use 4

APPENDIX Recommendation Intervention description Possible intervention assessment metrics Key Partners / Target Audience Outcomes SUSTAIN Monitor high PwD activation and repeat or adapt activation strategy for PwD with dropping activation or diabetes control Once optimally activated, PwD can be monitored to check if activation or control drops, thus allowing HCPs to understand when further or different strategies are needed to increase activation or improve control Record PwD activation trends, medical statistics Payers, HCPs, policy makers Holistic and personalized care; improved PwD engagement; improved health status; lower and service use Leverage technology and digital offerings to maintain PwD activation Develop reminder systems based on messaging (SMS/ online messaging) or phone calls to improve PwD monitoring Number of messages sent / calls made; number of interventions caused by messages/calls reminders; PwD adherence levels Payers Sustained high activation degrees; better T2D selfmanagement (including therapy ); increased PwD levels Leverage mass media to promote importance of Implement a radio and TV campaigns based on promoting short messages regarding diabetes self-management and the importance of treatment lifestyle changes Number of consultations per PwD; proportion of PwD tested for HbA1c levels HCPs, influencers Increased health literacy; improved activation degrees; increased PwD levels Source: IMS Consulting Group research and analysis 5

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