Youth Services Survey for Youth / Families Report - Spring 2014 FSA Deaf Community Counseling Services. Global Satisfaction 100.0%

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Transcription:

Youth Services Survey for Youth / Families Report - Spring 4 FSA Deaf Community This report covers surveys returned for program codes (RUs): 38DC. The number of youth receiving face-toface services during the survey period was and surveys were returned for youth (.%). Number of surveys matched to service data: (.%). Number missing client ID:. The YSS score (items -7, 9-5) for this program, was 4.58 out of five, the mean for all other programs was 4.4. There was no YSS-F family data for this program, the mean of all other programs was 4.33. Global Satisfaction.% Satisfaction by Program / CYF Satisfaction FSA Deaf Community Total CYF Not Satisfied Satisfied Total. 86 8.6 % 99 9.4 % 995. 86 8.6 % 9 9.4 % 997. Fisher s p=. df= Φ=.4 Survey Compliance Completion Refused Impaired Language Other Missing w/o Reason Completed Survey Survey Completion by Program / CYF FSA Deaf Community CYF Total. 3.5 % 7.3 % 773 38.3 % 48.4 % 978 48.4 %. Total 3.5 % 7.3 % 773 38. % 48.4 % 98 48.5 %. Fisher s p=.635 df=5 Φ c=.3 Completion Refused Impaired Language Other Missing w/o Reason Completed Survey FSA Deaf Community Completion by Respondent Type Total Family Youth Total... Page of 5

5 Youth Services Survey - Scale Means and 95% Confidence Intervals 4 Mean Score 3 N Mean FSA Deaf Community Other programs 5 498 47 495 494 487 4.58 4.6 4.7 4.3 4.75 4.5 5. 4.4 4.57 3.94 5. 4.4 Satisfaction Participation Access Culture Outcomes Social YSS Scales Not enough Family data for scale means CI chart Page of 5

Youth Services Survey for Youth Disagree Disagree Neutral Agree Agree Overall, I am satisfied with the service I received I helped to choose my services I helped to choose my treatment goals The people helping me stuck with me no matter what I felt I had someone to talk to when I was troubled I participated in my own treatment The services I received were right for me The location of services was convenient for me Services were available at times that were convenient for me I got the help I wanted I got as much help as I needed Staff treated me with respect Staff respected my religious/spiritual beliefs Staff spoke with me in a way that I understood Staff were sensitive to my cultural/ethnic background As a result of the services I received, I am better at handling daily life As a result of the services I received, I get along better with family members As a result of the services I received, I get along better with friends and other people As a result of the services I received, I am doing better in school and or work As a result of the services I received, I am better able to cope when things go wrong As a result of the services I received, I am satisfied with my family life right now As a result of the services I received, I am better able to do things I want to do As a result of the services I received, I know people who will listen and understand me when I need to talk As a result of the services I received, I have people that I am comfortable talking with about my problem As a result of the services I received, in a crisis, I would have the support I need from family or friends As a result of the services I received, I have people with whom I can do enjoyable things % % 4% 6% 8% % Page 3 of 5

Youth Services Survey for Youth N = Overall, I am satisfied with the service I received I helped to choose my services I helped to choose my treatment goals The people helping me stuck with me no matter what I felt I had someone to talk to when I was troubled I participated in my own treatment The services I received were right for me The location of services was convenient for me Services were available at times that were convenient for me I got the help I wanted I got as much help as I needed Staff treated me with respect Staff respected my religious/spiritual beliefs Staff spoke with me in a way that I understood Staff were sensitive to my cultural/ethnic background As a result of the services I received, I am better at handling daily life As a result of the services I received, I get along better with family members As a result of the services I received, I get along better with friends and other people As a result of the services I received, I am doing better in school and or work As a result of the services I received, I am better able to cope when things go wrong As a result of the services I received, I am satisfied with my family life right now As a result of the services I received, I am better able to do things I want to do As a result of the services I received, I know people who will listen and understand me when I need to talk As a result of the services I received, I have people that I am comfortable talking with about my problem As a result of the services I received, in a crisis, I would have the support I need from family or friends As a result of the services I received, I have people with whom I can do enjoyable things Disagree Disagree Neutral 5 5 5 5 Agree Agree 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 Missing 5 5 5 5 5 Page 4 of 5

Not enough Family data for Likert chart Not enough Family survey data to create a table. N = Page 5 of 5