THE ME TRUST. Vision into Action Strategy: Summary

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THE ME TRUST 2018-2021 Strategy: Summary Vision into Action Until there is a cure, The ME Trust is determined to deliver on a strategy that enables people with ME/CFS across the UK to receive appropriate, skilled and individualised care, enabling tangible steps towards greater health. For too long, people with ME/CFS have been side-lined, thought to be hysterical, and blamed for not being able to get well again. We believe that the three-year window embraced by this strategy can be a transformational time for people with ME/CFS, and we will work to ensure that as many as possible find a measure of health and a life worth living. Hannah Clifton Director Gareth Tuckwell Chair of Trustees

The M.E. Trust We are the only UK charity focused on developing clinical services for people living with ME/CFS. Our Vision To bring hope and transformational care to all affected by ME/CFS We are working to ensure that accessible, expert, patient-led care is available across the UK. Our mission To provide multi-disciplinary care and support, shaped around the needs of each person with ME/CFS and their community of carers Our care is provided through home visits, outpatient clinics and telephone consultations, by a team who all have extensive experience of supporting people with ME/CFS. Our values All our work is shaped and characterised by these core values.

Why our services are desperately needed At least 250,000 people are diagnosed with ME/CFS in the UK. The physical symptoms can be as disabling as multiple sclerosis, systemic lupus erythematosus, rheumatoid arthritis, and congestive heart failure.it can cause profound, prolonged illness and disability, (NICE CG53, 2007). Healthcare services are often lacking or inadequate. On average people wait 3-4 years for a diagnosis in the NHS Some parts of the UK have no specialist services Where services do exist they often provide no support for people who are most severely affected GPs identify ME/CFS as one of the 3 most challenging illnesses they deal with The consequences can be devastating. I had been bedbound at home with ME/CFS for 18 years. After pleading with my doctor for hospital care, I was told there was nothing available to help me. K. West Country Our unique model of care ME has a wide spectrum of severity and symptoms, and there is no one size fits all solution. Drawing on the depth of experience of the professionals working with us, we offer individually-tailored services. We also provide support to GPs and other clinicians so they are better equipped to help their ME/CFS patients. The ME Trust model of care can be replicated and used to meet the needs of many more people suffering with this terrible illness.

Changing Lives Our pioneering work is bringing real change to people s lives. People with ME are able to access support from clinicians with expertise in ME Our clinical support is available to people with all levels of severity of ME/CFS Diagnosis is made, or confirmed, without lengthy delays. People with ME/CFS manage their illness more effectively Practical guidance from our clinical team on medication, pain management, sleep, rest and pacing, helps people to cope better with the challenges of living with ME/CFS The isolation experienced by people with ME/CFS is reduced By communicating via different channels, e.g. by phone, home visits, or online, people who are housebound or bedbound can access our support. People express a new hope, knowing that they are no longer alone or abandoned. Healthcare professionals are supported to provide appropriate care The ME Trust is able to highlight the specific needs of individuals and provide advice for NHS doctors, on request, on potential, appropriate medication and care; this has led to improved care plans for patients. Families and carers are supported The ME Trust is able to provide support to family members and carers to help them provide the necessary care, when they are unable to access support services from other agencies, and to reduce their sense of isolation. Counselling and chaplaincy services are available for families and carers who are often isolated and may need to talk.

Increasing the service Our bold ambition: 2018-2021 We will extend the telephone consultation and home visiting service; open new monthly outpatient clinics; offer more services free of charge. Expanding the clinical team We will add another doctor, physiotherapist, counsellor and chaplain to the team; develop a new specialist ME Trust nursing service; recruit an occupational therapist. Training and supporting health professionals We will develop video-based training modules for clinicians; make more information for healthcare professionals available through YouTube and our new website; provide advice to health professionals on request. Working with others to transform service provision We will provide expertise to support healthcare providers in establishing new services for people with ME/CFS; actively engage with people with ME/CFS, and other ME charities, to increase understanding of the illness amongst the public, health professionals and researchers.

The ME Trust has provided me with ongoing expert support with managing my ME where the NHS has been unable to. I've had regular access to an understanding GP who has given me helpful advice. This has helped me to cope on a day to day basis thanks to the ME Trust I now feel hopeful for the future where I had once only felt despair. J. (East of England) The telephone support feels like a buoyancy aid when my world has been flooded It is a comfort to be properly heard and given wise counsel as I learn a different approach to my life with ME/CFS. F (Scotland) My son has severe M.E. and has been in hospital for almost a year. The ME Trust has been invaluable - kind, compassionate, understanding and most helpful. The ME Trust is doing such valuable work to a community poorly understood and in dire need of help and support. D. (South of England) Beyond 2021 Our plan for 2018-2021 is the first stage in achieving our vision of bringing hope and transformational care to all affected by ME/CFS. In the longer term, our aims are to: Ensure outpatient services are available across the country Ensure those who are housebound or bedbound have access to specialist domiciliary care Ensure specialist inpatient services are available for all those who need them. Support healthcare professionals to develop our model of care in new services For further information about our work, or to obtain a copy of the full Strategy, please see our website at www.metrust.org.uk or email admin@metrust.org.uk.